Design Manager - Workplace

📍 Job Overview

Job Title: Design Manager - Workplace Company: Gensler Location: San Jose, CA, US Job Type: FULL_TIME Category: Workplace Design / Interior Design Management Date Posted: September 29, 2025 Experience Level: 10+ Years Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end execution of corporate interior and workplace design projects, ensuring adherence to project scope, budget, and schedule.
• Cultivate and manage strong client relationships, acting as the primary point of contact and driving business development through new client acquisition and existing client engagement.
• Oversee all project phases, from initial programming and space planning through design development, construction documentation, and project closeout, ensuring high-quality deliverables.
• Mentor and guide junior design staff, fostering a collaborative environment that promotes professional growth and maintains Gensler's design excellence standards.
• Manage project financials, including proposal generation, contract negotiation, budget tracking, and billing processes, to ensure project profitability.

📝 Enhancement Note: This role is positioned as a senior Design Manager focused on Workplace Interiors. The emphasis on "leading multiple complex projects at the same time" and "driving business development" indicates a need for strong leadership, client management, and commercial acumen. The "Design Manager" title in this context implies a blend of design leadership and project management responsibilities, with a significant client-facing component. The operations aspect comes from the rigorous process management, financial oversight, and client relationship development required for successful project delivery in a professional services environment.

📈 Primary Responsibilities

• Act as the lead design and project manager for diverse corporate interior and workplace projects of varying scales and complexities.
• Proactively generate new client relationships and lead business development efforts, collaborating closely with the marketing department on lead generation, proposal writing, and project pursuits.
• Drive project execution across all phases, ensuring timely and successful delivery from concept to completion.
• Develop, maintain, and manage comprehensive project schedules, budgets, and work plans, aligning with client expectations and firm standards.
• Prepare, review, and negotiate proposals, contracts, and consultant agreements, ensuring clarity and favorable terms.
• Oversee project accounting, including reviewing internal financial documents and processing draft project billings accurately and promptly.
• Actively participate in firm marketing initiatives, including proposal writing and presenting during project interviews.
• Manage mid-size to large project teams, effectively assigning tasks, monitoring progress, and ensuring team members meet their objectives.
• Mentor and develop junior design staff, providing guidance on design processes, technical skills, and client management.
• Coordinate project activities and document preparation, performing quality assurance reviews of all project documentation to ensure compliance and excellence.

📝 Enhancement Note: The responsibilities clearly delineate a dual focus on design leadership and project management. The emphasis on "generating new client relationships" and "leading business development" highlights a significant commercial responsibility, which is common for senior roles in client-facing professional services firms. The operational aspects are embedded in the meticulous management of schedules, budgets, contracts, and team resources, ensuring efficient and profitable project delivery.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree or higher in Interior Design or Architecture from an accredited institution.

Experience:

• A minimum of 10 years of progressive Design Management experience within an Architecture or Interior Design firm, specifically focused on corporate interior projects.
• Proven track record of successfully managing all phases of interior design and architectural projects from inception to completion.

Required Skills:

• Demonstrated ability to provide exceptional client service and ensure high levels of client satisfaction throughout the project lifecycle.
• Strong aptitude for programming and effective space planning to meet client functional and aesthetic requirements.
• High level of design competence and expertise in Furniture, Fixtures, and Equipment (FF&E) selection and specification.
• Comprehensive knowledge of state and local building codes, including accessibility standards (e.g., ADA).
• Proficiency in project financial management, including budgeting, contract negotiation, and billing procedures.
• Excellent leadership and team management skills, with a proven ability to mentor and develop junior staff.
• Strong communication, presentation, and interpersonal skills, essential for client and team interactions.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, Project).
• Expertise in AutoCAD for design documentation and drafting.

Preferred Skills:

• Experience in sustainable design principles, with a strong preference for hands-on participation in LEED-certified projects and holding a LEED accreditation (e.g., LEED AP).
• Proficiency in Revit, SketchUp, and Adobe Photoshop for advanced design visualization and documentation.
• Experience in business development, including lead generation and proposal writing.

📝 Enhancement Note: The qualifications list is robust, emphasizing both technical design skills and project management/client relations. The explicit mention of AutoCAD, Revit, SketchUp, and Photoshop points to a need for a candidate who is not only a manager but also capable of understanding and potentially contributing to the technical aspects of design documentation. The preference for LEED accreditation and sustainable design experience aligns with industry trends and Gensler's potential commitment to sustainability.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of corporate interior and workplace design projects managed by the candidate.
• Evidence of successful project delivery, demonstrating the ability to manage scope, schedule, and budget effectively.
• Case studies illustrating effective client relationship management and business development achievements.
• Examples of team leadership and mentorship, highlighting how junior staff were developed and supported.
• Documentation of successful project financial management, including budget adherence and profitability.

Process Documentation:

• Showcase examples of well-defined project management processes, including workflow design for project phases (programming, design, documentation, construction administration).
• Demonstrate how project schedules and budgets were developed, monitored, and managed to ensure project success.
• Include examples of contract negotiation and consultant agreement management, highlighting risk mitigation strategies.
• Present metrics and outcomes that demonstrate the impact of managed projects on client objectives and business goals, such as improved space utilization, employee satisfaction, or operational efficiency.

📝 Enhancement Note: For a Design Manager role, particularly at a firm like Gensler, the portfolio isn't just about aesthetic quality but also about demonstrating robust project management and client engagement processes. The emphasis here is on showcasing the candidate's ability to operationalize design vision into tangible, successful projects through structured management practices.

💵 Compensation & Benefits

Salary Range: $107,000 - $148,000 per year (estimated)

Benefits:

• Comprehensive Medical, Dental, and Vision insurance plans.
• Disability insurance coverage.
• Wellness programs designed to support employee health and well-being.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care expenses.
• Paid Holidays and Paid Time Off (PTO) for work-life balance.
• 401(k) retirement savings plan with company match.
• Profit Sharing program, reflecting the company's success.
• Employee Stock Ownership plan, offering a stake in the company's future.
• Twice-annual bonus opportunities, tied to individual and company performance.
• Professional development support, including reimbursement for certain professional licenses, renewals, and exam fees.
• Tuition reimbursement for eligible academic programs or classes.

Working Hours:

• Standard full-time engagement, estimated at 40 hours per week, with potential for extended hours based on project demands.

📝 Enhancement Note: The salary range provided is an estimate based on the information within the job description. The benefits package is extensive, aligning with a large, established firm that prioritizes employee well-being and professional growth. The mention of "twice annual bonus opportunities" and "profit sharing" suggests a performance-driven culture. For a San Jose, CA location, this salary range is competitive but may be on the mid-to-lower end for senior roles depending on specific experience and the candidate's negotiation skills, given the high cost of living in the Bay Area.

🎯 Team & Company Context

🏢 Company Culture

Industry: Architecture, Design, and Planning Services. Gensler is a global leader in designing for a more sustainable, connected, and resilient world, with a strong focus on workplace environments. Company Size: Gensler is a large, global firm with thousands of employees worldwide, indicating a structured organization with ample resources and opportunities for internal mobility and collaboration. Founded: Gensler was founded in 1965, signifying a long history of design innovation and market leadership.

Team Structure:

• The Design Manager will likely be part of a larger Design or Studio group within the San Jose office, specializing in Workplace interiors.
• Reporting structure will involve a Studio Director or Practice Area Leader, with direct management of project teams comprising junior designers, project architects, and consultants.
• Cross-functional collaboration is expected with marketing, business development, finance, and other design disciplines across Gensler's global network.

Methodology:

• Gensler emphasizes a research-informed design process, utilizing data and insights to create responsive and effective environments.
• Workflow planning and optimization are critical for managing a high volume of complex projects efficiently.
• Automation and efficiency practices are likely employed through advanced design software and project management tools to streamline processes and enhance collaboration.

Company Website: https://www.gensler.com/

📝 Enhancement Note: Gensler's culture is known for its professional rigor, commitment to design excellence, and a strong emphasis on client service. As a global firm, it offers diverse project types and a structured environment for career progression, while also valuing individual well-being and professional development. The San Jose office specifically focuses on serving the dynamic tech and business landscape of Silicon Valley.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior-level position within the design management track. It requires significant experience in managing complex projects, leading teams, and driving business development. It's a pivotal role for individuals looking to advance into leadership positions within design firms.

Reporting Structure: The Design Manager will typically report to a Studio Director, Practice Area Leader, or Principal within the San Jose office. They will lead project teams directly, managing the day-to-day execution and deliverables.

Operations Impact: The Design Manager directly impacts the firm's revenue and profitability through successful project execution, client satisfaction, and business development. Their ability to manage projects efficiently and effectively contributes to Gensler's reputation for delivering high-quality design solutions that meet client business objectives.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in project management methodologies, financial controls, risk management, and client acquisition strategies.
• Leadership Development: Progress into leadership roles such as Studio Director, Practice Area Leader, or Principal, with increased responsibility for business strategy and firm growth.
• Specialization: Develop deeper expertise in specific areas of workplace design, sustainable design, or client sector specialization (e.g., tech, finance).
• Global Collaboration: Opportunity to work on international projects or collaborate with Gensler studios worldwide, expanding professional network and project experience.

📝 Enhancement Note: This role is a critical step for experienced designers or project managers aiming for senior leadership. The "operations" aspect is not just about managing the "how" of design delivery but also the "what" of business growth and client relationships, a hallmark of senior roles in professional services.

🌐 Work Environment

Office Type: Gensler's San Jose office is likely a modern, collaborative workspace designed to foster creativity and teamwork, reflecting the firm's own design principles. Office Location(s): The role is based in Gensler's San Jose, California office. This location serves the vibrant Silicon Valley and Bay Area market, offering opportunities to work with leading technology and innovation companies.

Workspace Context:

• The workspace is designed for collaboration, encouraging interaction among designers, project managers, and other professionals through open-plan areas, meeting rooms, and project war rooms.
• Access to advanced design technology, software, and digital tools is standard, supporting efficient workflow and creative output.
• Opportunities for direct interaction with project teams, senior leadership, and external consultants are frequent, promoting a dynamic and engaged work environment.

Work Schedule: While a standard 40-hour work week is expected, the demands of project deadlines may require flexibility and occasional extended hours. Gensler emphasizes a culture that balances professional achievement with personal well-being.

📝 Enhancement Note: The San Jose location places the role at the heart of innovation, offering exposure to cutting-edge workplace design trends driven by the tech industry. The office environment is expected to be conducive to collaboration and cutting-edge design practice.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume, cover letter, and portfolio for qualifications and relevant experience.
• First Interview: Typically with a hiring manager or Studio Director, focusing on experience, design philosophy, project management approach, and client relationship skills. Expect behavioral questions.
• Second Interview: May involve a panel interview with other senior staff or principals, potentially including a deeper dive into specific project case studies and business development capabilities.
• Portfolio Presentation: Candidates will likely be asked to present a curated selection of their work, highlighting project management processes, design rationale, client engagement, and outcomes.
• Final Interview: May involve meeting with senior leadership to assess cultural fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful corporate interior projects that best demonstrate your design management and project delivery capabilities.
• Highlight Process: For each project, clearly articulate your role, the project's objectives, your management process (scheduling, budgeting, team coordination), challenges faced, and how they were overcome. Use visual aids effectively.
• Quantify Impact: Where possible, present metrics related to project success, such as budget adherence, schedule completion, client satisfaction scores, or positive outcomes like improved employee productivity or space efficiency.
• Demonstrate Client Engagement: Showcase your ability to build rapport, manage expectations, and deliver client value. Include examples of business development efforts if applicable.
• Showcase Mentorship: If relevant, include examples of how you’ve mentored junior staff and fostered team growth.
• PDF Format: Ensure your portfolio is well-organized, visually appealing, and submitted in PDF format as requested.

Challenge Preparation:

• Be prepared to discuss your approach to managing challenging projects, difficult client situations, or budget constraints.
• Practice articulating your design vision and management philosophy concisely.
• Research Gensler's recent projects, values, and their approach to workplace design to tailor your responses.
• Understand Gensler's commitment to sustainability and how you integrate it into your projects.

📝 Enhancement Note: The interview process for a senior role like this will heavily scrutinize not just design talent but also project management rigor, client-facing skills, and business acumen. The portfolio presentation is a critical component, serving as a tangible demonstration of operational excellence in design delivery.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency in project management tools for scheduling, task assignment, and progress tracking (e.g., MS Project, Asana, Monday.com).
• Design & Documentation Software:
  • AutoCAD: Essential for technical drawing and documentation.
  • Revit: Highly preferred for Building Information Modeling (BIM), integrated design, and documentation.
  • SketchUp: Useful for conceptual modeling and quick visualizations.
• Visualization & Presentation Software:
  • Adobe Creative Suite (Photoshop, InDesign): For creating compelling visual presentations and marketing materials.
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): For general business operations, reporting, and client communication.

Analytics & Reporting:

• While not explicitly stated, the ability to interpret and utilize project financial reports, performance metrics, and potentially space utilization data is crucial. Experience with Excel for data analysis is key.

CRM & Automation:

• Experience working with CRM systems for client management and business development tracking may be beneficial. Familiarity with tools that aid in proposal generation or contract management would be advantageous.

📝 Enhancement Note: A strong command of industry-standard design software is a baseline requirement. The emphasis on project management tools and a comprehensive understanding of the Microsoft Office Suite highlights the operational aspects of this role, focusing on efficiency and organized project execution.

👥 Team Culture & Values

Operations Values:

• Design Excellence: A commitment to pushing creative boundaries and delivering innovative, high-quality design solutions.
• Client Focus: Prioritizing client needs and satisfaction through exceptional service, communication, and delivery.
• Collaboration: Fostering a team-oriented environment where diverse perspectives are valued and shared to achieve collective success.
• Integrity: Upholding the highest ethical standards in all business dealings and project execution.
• Sustainability: Integrating environmentally responsible design principles and practices into all projects.
• Innovation: Encouraging forward-thinking approaches to design challenges and embracing new technologies and methodologies.

Collaboration Style:

• Cross-functional Integration: Actively collaborating with marketing, business development, finance, and other design disciplines to ensure holistic project success and client satisfaction.
• Process Review Culture: Regularly reviewing and refining project management processes to enhance efficiency and effectiveness.
• Knowledge Sharing: Participating in internal knowledge-sharing initiatives, design critiques, and mentorship to elevate the collective expertise of the team.

📝 Enhancement Note: Gensler's culture is built on a foundation of design excellence, client service, and collaboration. For a Design Manager, embodying these values means leading by example, fostering a positive team dynamic, and ensuring that project delivery aligns with the firm's overarching mission and client objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Vision with Project Constraints: Effectively managing client expectations, budgets, and schedules while maintaining design integrity and innovation.
• Managing Multiple Complex Projects Simultaneously: Juggling competing priorities, deadlines, and client demands across several projects without compromising quality.
• Driving Business Development: Consistently generating new client leads and securing new project opportunities in a competitive market.
• Mentoring and Developing Junior Staff: Providing effective guidance and support to junior designers to foster their growth and ensure high-quality work.
• Adapting to Evolving Workplace Trends: Staying abreast of the latest workplace design strategies, technologies, and client needs in a rapidly changing corporate landscape.

Learning & Development Opportunities:

• Operations Skill Advancement: Training and development in advanced project management techniques, financial forecasting, risk management, and negotiation skills.
• Industry Certifications: Support for obtaining or maintaining professional certifications such as LEED, WELL AP, or others relevant to workplace design and sustainability.
• Leadership Programs: Participation in Gensler’s internal leadership development programs designed to cultivate future leaders within the firm.
• Cross-Disciplinary Exposure: Opportunities to collaborate with and learn from experts in other Gensler practice areas (e.g., branding, planning, sustainability) to broaden expertise.

📝 Enhancement Note: This role presents significant challenges that are inherent to senior positions in design management, requiring a blend of creative problem-solving, rigorous operational execution, and strategic business thinking. The growth opportunities are substantial, offering clear pathways for career advancement and specialization within a leading global firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex corporate interior project you managed from start to finish. What were the key challenges, how did you address them, and what was the outcome?" (Focus on process, problem-solving, and results.)
• "How do you approach building and maintaining strong relationships with demanding clients? Provide an example." (Highlight client service skills and communication strategies.)
• "Walk me through your process for developing and managing project budgets and schedules. How do you ensure profitability and timely delivery?" (Demonstrate operational rigor and financial acumen.)
• "How do you mentor junior staff? Describe a situation where you helped a team member grow their skills or overcome a challenge." (Showcase leadership and team development capabilities.)
• "What is your approach to business development? How do you identify and pursue new client opportunities?" (Address commercial acumen and initiative.)

Company & Culture Questions:

• "What do you know about Gensler's approach to workplace design and sustainability?" (Research Gensler's portfolio, values, and recent initiatives.)
• "How do you see your design philosophy aligning with Gensler's core values?" (Connect your approach to design excellence, collaboration, and client focus.)
• "Describe your ideal team environment. How do you foster collaboration and ensure team cohesion on projects?" (Discuss your leadership and teamwork style.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your career and management philosophy. Then, present 2-3 key projects, dedicating significant time to the "how" – your management process, problem-solving, and team coordination.
• Visuals: Use high-quality images, floor plans, and diagrams to illustrate design concepts and project progress. Include process-oriented visuals like project timelines or budget breakdowns if possible.
• Narrative: Tell a compelling story for each project, focusing on your role, the challenges, your strategic decisions, and the measurable outcomes.
• Metrics: Be prepared to discuss budget adherence, schedule performance, client feedback, and any quantifiable impacts of your projects.
• Q&A: Anticipate questions about your decision-making, risk management, and ability to handle difficult situations.

📝 Enhancement Note: Preparing for this interview involves demonstrating not only design acumen but also a sophisticated understanding of project management, financial oversight, client relations, and business development. The portfolio review is a crucial opportunity to showcase these operational competencies visually and narratively.

📌 Application Steps

To apply for this Design Manager - Workplace position:

• Submit your application through the Gensler Careers portal via the provided URL.
• Customize Your Resume: Tailor your resume to highlight your 10+ years of experience in corporate interior design management, emphasizing project leadership, client acquisition, budget management, and team mentorship. Use keywords from the job description.
• Craft a Compelling Cover Letter: Clearly articulate your passion for workplace design, your expertise in managing complex projects, and your business development capabilities. Address why you are a strong fit for Gensler and the San Jose office.
• Curate a Powerful Portfolio: Select 3-5 of your most relevant corporate interior projects. Ensure your portfolio clearly demonstrates your project management processes, client engagement strategies, and successful project outcomes. Submit in PDF format.
• Prepare for Case Studies: Be ready to discuss specific projects in detail, focusing on your operational approach to design challenges, financial management, and team leadership. Practice presenting your portfolio and answering common interview questions.
• Research Gensler: Understand Gensler's design philosophy, recent projects (especially in workplace and San Jose), and company culture to align your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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