Design Manager – International Interiors

📍 Job Overview

Job Title: Design Manager – International Interiors Company: Gensler Location: Newport Beach, CA, US Job Type: FULL_TIME Category: Design & Project Management (Architecture/Interiors) Date Posted: 2025-08-20 Experience Level: 10+ Years

🚀 Role Summary

• Lead the comprehensive design and delivery of international interior architectural projects from inception to completion, ensuring adherence to project scope, budget, and timelines.
• Serve as the primary client liaison, cultivating strong relationships and demonstrating a deep understanding of their business objectives, market trends, and project aspirations.
• Manage and coordinate cross-functional project teams, including architects, designers, consultants, and external stakeholders, to achieve project goals and maintain high standards of design excellence.
• Drive project process management, ensuring clarity in requirements, deliverables, and timelines, while proactively identifying and resolving complex technical and design issues.
• Oversee all project documentation, consultant coordination, and proposal/contract management to ensure seamless project execution and client satisfaction.

📝 Enhancement Note: While the core responsibilities lean towards project and design management within an architecture firm, the emphasis on "International Interiors" and specific mention of "Middle Eastern Buildings" indicates a specialization. This role requires not just project execution but also a nuanced understanding of global design standards, cultural considerations, and potentially international client management within the architecture and interiors sector. The role is firmly within the project delivery and client management sphere, rather than traditional operations roles like Revenue or Sales Operations.

📈 Primary Responsibilities

• Cultivate and nurture robust relationships with existing client contacts, proactively identifying and capitalizing on opportunities to expand Gensler's service offerings and generate demand.
• Maintain a comprehensive understanding of client business objectives, strategic plans, target audiences, and prevailing market trends to inform project strategy and client engagement.
• Oversee the day-to-day execution of projects, ensuring all deliverables are met on schedule and within budgetary constraints, thereby maintaining project profitability and client satisfaction.
• Lead and facilitate a cohesive, cross-functional project team, fostering collaboration and ensuring clear communication channels among all team members and stakeholders.
• Manage the end-to-end project process, establishing and maintaining clarity regarding project requirements, key deliverables, critical timelines, and fee visibility throughout the project lifecycle.
• Prepare, communicate, and rigorously monitor comprehensive project work plans, budgets, and key deliverables for both internal teams and external clients.
• Develop, review, and negotiate proposals, client contracts, and consultant agreements, ensuring all terms are favorable and aligned with project objectives.
• Manage multifaceted aspects of client, team, and project coordination, including the meticulous coordination of full documentation with various consultants such as structural, MEP, lighting, AV, landscape, and civil engineering.
• Proactively identify project challenges and take ownership of problem-solving, developing and implementing successful resolution plans in close consultation with Practice Area leadership and the Studio Director.
• Review internal project accounting documents, process draft project billing, and ensure financial transparency and accuracy throughout the project duration.

📝 Enhancement Note: The responsibilities are highly focused on project delivery, client management, and team leadership within an architectural design context. They emphasize proactive client engagement, meticulous project planning, and effective cross-functional team coordination, aligning with the demands of managing complex, international design projects.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree or higher in Architecture is a mandatory requirement.

Experience:

• A minimum of 10 years of progressive experience in design management and project management, specifically within an architecture firm.
• Extensive experience across all project phases, with a pronounced emphasis on international projects, particularly those located in the Middle East.
• Proven track record managing high-end commercial and mixed-use projects.

Required Skills:

• Design Management: Proven ability to lead and guide design processes for complex architectural projects.
• Project Management: Expertise in managing project lifecycles, budgets, schedules, and resources.
• Client Relationship Management: Demonstrated skill in developing and maintaining strong, positive client relationships and providing exceptional client service.
• Leadership & Team Coordination: Strong leadership capabilities to guide and motivate cross-functional project teams effectively.
• Communication: Excellent verbal and written communication skills for clear stakeholder interaction and documentation.
• Organizational Skills: Superior organizational abilities to manage multiple project facets, deadlines, and documentation concurrently.
• Technical Issue Resolution: Proven experience in identifying and resolving complex technical and design challenges in collaboration with consultants.
• International Project Expertise: Specific experience and understanding of design and project delivery for international markets, with a focus on the Middle East.
• Adaptability & Proactivity: Ability to thrive in a fast-paced environment, demonstrating initiative and adaptability to changing project needs.

Preferred Skills:

• Account Leadership: Experience in leading client accounts and identifying opportunities for business growth.
• Design Competence: A high level of design acumen and the ability to contribute to exceptional design outcomes.
• Consultant Management: Proficiency in managing and coordinating with a diverse range of external consultants.
• Proposal & Contract Management: Experience in preparing and reviewing project proposals and consultant agreements.
• Registered Architect: Current licensure as a registered architect is required.
• International Travel: Willingness and ability to travel internationally as required for project needs.

📝 Enhancement Note: The qualifications emphasize a blend of technical architectural expertise, strong project management capabilities, and robust client-facing skills, particularly for international markets. The requirement for a Registered Architect and extensive international experience highlights the specialized nature of this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Project Delivery Case Studies: Showcase a minimum of 2-3 significant international interior design projects, detailing the project lifecycle from concept to completion.
• Client Engagement Examples: Include evidence of client relationship management, highlighting successful communication strategies and how client objectives were met or exceeded.
• Team Leadership Demonstrations: Provide examples of how you have led and coordinated cross-functional teams, including architects, consultants, and other specialists.
• Problem-Solving Documentation: Present case studies that illustrate your approach to identifying and resolving complex technical or design issues encountered during international projects.
• Budget and Schedule Management: Demonstrate your ability to manage project budgets and timelines effectively, perhaps through visual aids or summaries of key project metrics.

Process Documentation:

• Workflow Design: Illustrate your structured approach to project planning, including the creation of detailed work plans, task allocation, and milestone tracking.
• Consultant Coordination: Detail your methods for effectively managing and coordinating with diverse consultant teams, ensuring seamless integration of their contributions.
• Risk Management & Resolution: Showcase your process for anticipating potential project risks, developing mitigation strategies, and implementing successful resolutions for design and technical challenges.
• Client Communication Protocols: Outline your systematic approach to client communication, including regular reporting, feedback mechanisms, and managing client expectations across different cultural contexts.

📝 Enhancement Note: The portfolio should not only display design quality but also robust project management capabilities, client relationship management skills, and experience with international project complexities. Candidates are expected to demonstrate a systematic approach to project delivery and problem-solving.

💵 Compensation & Benefits

Salary Range:

• The estimated base salary range for this position is between $120,000 - $140,000 USD per year. This range is contingent upon the candidate's relevant experience, qualifications, and the specific demands of the role.

Benefits:

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.
• Disability & Support: Disability insurance and access to wellness programs.
• Financial Security: Flex spending accounts, a 401k retirement plan with profit sharing, and an employee stock ownership plan.
• Work-Life Balance: Generous paid holidays and paid time off (PTO).
• Performance Incentives: Eligibility for twice-annual bonus opportunities, reflecting company and individual performance.
• Professional Development: Reimbursement for certain professional licenses, associated renewals, exam fees, and tuition for eligible programs or classes, viewed as strategic investments in employee growth.

Working Hours:

• This is a full-time position, typically requiring around 40 hours per week, with the understanding that project demands may necessitate occasional work beyond standard hours, particularly given the international and fast-paced nature of the role.

📝 Enhancement Note: The salary range provided is specific to the role and location. The comprehensive benefits package highlights Gensler's commitment to employee well-being, financial security, and professional development, which are attractive aspects for experienced professionals in the design industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Architecture, Design, and Planning Services. Gensler is a global leader in the industry, known for its innovative approach to workplace, retail, hospitality, education, and civic projects. The company operates at the intersection of design, technology, and business strategy. Company Size: Gensler is a large, global firm with thousands of employees worldwide, operating across numerous offices. This size offers a vast network of expertise and resources. Founded: Gensler was founded in 1965. Its long history reflects a sustained commitment to design excellence and client service, evolving with global trends and client needs.

Team Structure:

• Project Teams: Typically structured around specific projects, led by a Design Manager or Project Director. These teams are cross-functional, drawing expertise from various disciplines within the firm.
• Studio/Practice Area Alignment: Teams are often organized within specific studios (e.g., Workplace, Retail) or practice areas, allowing for deep specialization and knowledge sharing.
• Reporting: The Design Manager likely reports to a Studio Director or a senior Principal within the Newport Beach office, with project-specific reporting lines to clients and potentially project principals.
• Collaboration: Collaboration is a cornerstone of Gensler's culture, with significant emphasis on cross-studio and cross-regional teamwork to leverage global expertise.

Methodology:

• Client-Centric Design: A primary methodology involves deeply understanding client business objectives to deliver design solutions that support their goals.
• Integrated Design Process: Emphasizes collaboration among all disciplines from the outset to create holistic and efficient design solutions.
• Data-Driven Insights: Increasingly uses data analytics to inform design decisions, optimize space utilization, and measure project success.
• Innovation & Research: Gensler invests in research and development to push the boundaries of design and explore new methodologies and technologies.

Company Website: https://www.gensler.com/

📝 Enhancement Note: Gensler's culture is built on collaboration, innovation, and a client-focused approach. The firm's global scale and diverse project portfolio provide rich opportunities for professional growth and exposure to varied design challenges, particularly in international markets.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a senior level within the design and project management track. It requires substantial experience and demonstrates a progression from design execution to leadership and client management. It's a key role in ensuring the successful delivery of complex, high-value projects.

Reporting Structure:

• The Design Manager will report to senior leadership within the Newport Beach office, likely a Studio Director or Managing Principal.
• They will lead project teams composed of architects, interior designers, consultants, and potentially junior project managers.
• Frequent interaction and reporting will occur with clients, serving as their primary point of contact.

Operations Impact:

• The Design Manager's impact is directly tied to the successful delivery of projects, influencing client satisfaction, repeat business, and the firm's reputation.
• Effective project management and client service contribute to profitability and the firm's ability to secure future work.
• By fostering strong client relationships and delivering high-quality international projects, they enhance Gensler's brand and market position.

Growth Opportunities:

• Leadership Progression: Potential to advance into roles such as Project Principal, Managing Director, or Practice Area Leader, taking on greater responsibility for business development and firm strategy.
• Specialization: Deepen expertise in specific project types (e.g., international corporate headquarters, large-scale mixed-use developments) or geographic regions.
• Business Development: Develop skills in client acquisition, proposal writing, and building Gensler's client portfolio.
• Mentorship: Opportunity to mentor junior designers and project managers, contributing to the development of future talent within the firm.
• Global Mobility: Potential to work in or lead projects from Gensler's international offices, leveraging global experience.

📝 Enhancement Note: This role offers a clear path for career advancement within a leading global design firm, moving from project leadership to broader strategic and business development responsibilities. The emphasis on international projects provides unique growth avenues.

🌐 Work Environment

Office Type: Gensler offices are typically modern, dynamic, and collaborative spaces designed to reflect the firm's design ethos. They often feature open-plan areas, private meeting rooms, material libraries, and spaces for informal collaboration. Office Location(s): The position is based in the Newport Beach, CA office. Gensler has a global network of offices, allowing for potential cross-office collaboration and exposure.

Workspace Context:

• Collaborative Hub: The workspace is designed to foster interaction, brainstorming, and knowledge sharing among team members.
• Technology-Rich: Equipped with advanced design software, rendering capabilities, and communication tools to support project delivery and client presentations.
• Team Interaction: Opportunities for regular interaction with design teams, project managers, and firm leadership, creating a supportive and engaging work environment.
• Design Showcase: Offices often display current projects and industry trends, serving as an inspiring backdrop for creative work.

Work Schedule:

• As a full-time role, standard working hours are expected, but the nature of project deadlines and international client coordination may require flexibility and occasional work outside of typical business hours. The firm generally supports a balanced approach to work-life integration.

📝 Enhancement Note: The work environment at Gensler is characterized by its collaborative spirit and commitment to design excellence, supported by modern office infrastructure and a global network. Flexibility is often a part of the culture due to project demands.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by HR and a hiring manager to assess qualifications and fit.
• Portfolio Presentation & Interview: A key stage involves presenting your portfolio, demonstrating your design philosophy, project management approach, and experience with international projects. This will likely be followed by in-depth interviews with potential peers and leadership.
• Technical/Design Challenge: You may be asked to work on a design or project management challenge, or discuss how you would approach specific scenarios relevant to international project delivery.
• Cultural Fit Assessment: Interviews will also focus on assessing your alignment with Gensler's values, collaborative style, and ability to thrive in a fast-paced, client-focused environment.
• Final Interviews: Discussions with senior leadership to finalize the decision.

Portfolio Review Tips:

• Curate Select Projects: Focus on 2-4 strong international interior projects that best showcase your leadership, design sensibility, and project management skills.
• Tell a Story: For each project, clearly articulate the client's brief, your role, the challenges faced, your strategic approach, the solutions implemented, and the measurable outcomes.
• Highlight International Context: Specifically address how you navigated cultural nuances, international building codes, or global supply chains.
• Showcase Process: Include visuals or descriptions of your project planning, team coordination, and problem-solving methodologies.
• Quantify Achievements: Where possible, use metrics to demonstrate impact (e.g., budget adherence, schedule improvements, client satisfaction feedback).
• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Be prepared to speak eloquently about each project.

Challenge Preparation:

• Anticipate Scenarios: Prepare for questions related to managing difficult clients, resolving design conflicts among consultants, and adapting to unforeseen project issues in international contexts.
• Demonstrate Problem-Solving: Be ready to walk through your thought process for tackling complex design or project management problems, emphasizing your strategic thinking and collaborative approach.
• Client Service Examples: Prepare specific examples of how you have provided exceptional client service and managed client expectations effectively.
• Business Acumen: Understand Gensler's business model, key clients, and market position to articulate how your role contributes to the firm's success.

📝 Enhancement Note: The interview process is highly focused on evaluating practical experience, design leadership, and client relationship management. A compelling portfolio presentation is critical for success, demonstrating not just design talent but also robust project execution capabilities, especially in an international context.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency with industry-standard CAD and BIM software such as AutoCAD, Revit, and SketchUp is essential for architectural design and documentation.
• Project Management Software: Familiarity with project management platforms like Microsoft Project, Asana, Monday.com, or similar tools for planning, tracking, and managing project timelines and resources.
• Collaboration Platforms: Experience with tools like Microsoft Teams, Slack, or Zoom for team communication and virtual collaboration.

Analytics & Reporting:

• Microsoft Excel: Advanced proficiency for budget tracking, financial analysis, and detailed reporting.
• Presentation Software: Expertise in PowerPoint or Google Slides for creating compelling client presentations and project updates.
• Business Intelligence Tools (Potential): While not explicitly mentioned, exposure to BI tools for data analysis and dashboard creation could be beneficial for tracking project KPIs.

CRM & Automation:

• CRM Systems (e.g., Salesforce): While primarily for sales, understanding CRM principles for client management and opportunity tracking is valuable.
• Document Management Systems: Experience with cloud-based storage and document sharing platforms (e.g., Google Drive, SharePoint) for managing project documentation.
• Contract Management Software: Familiarity with systems for managing proposals, contracts, and consultant agreements.

📝 Enhancement Note: While Gensler likely has its own proprietary systems, a strong foundation in common design, project management, and collaboration tools is expected. The ability to manage project finances and client communications efficiently is key.

👥 Team Culture & Values

Operations Values:

• Client Service Excellence: A commitment to exceeding client expectations through responsive communication, proactive problem-solving, and delivering high-quality design solutions.
• Collaboration & Teamwork: Fostering an environment where diverse perspectives are valued, and cross-functional teams work together seamlessly to achieve project goals.
• Design Innovation: A dedication to pushing creative boundaries and delivering innovative, impactful design that responds to client needs and current trends.
• Integrity & Accountability: Upholding ethical standards, taking ownership of responsibilities, and delivering on commitments with transparency.
• Passion for Design: A genuine enthusiasm for the transformative power of design and its ability to shape environments and experiences.

Collaboration Style:

• Cross-Functional Integration: Encourages close collaboration between design, technical, and project management disciplines to ensure holistic project development.
• Open Communication: Promotes a culture where ideas can be freely exchanged, and feedback is constructively given and received.
• Mentorship & Knowledge Sharing: Values the sharing of expertise and experience, with senior staff often mentoring junior team members.
• Global Connectivity: Leverages technology to connect teams across different offices and geographies, fostering a sense of a unified global firm.

📝 Enhancement Note: Gensler's culture values a blend of creative passion and professional discipline. The emphasis on client service, collaboration, and continuous learning are core tenets that shape how teams operate and deliver projects.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing International Project Complexities: Navigating diverse regulatory environments, cultural differences, and logistical challenges across various countries.
• Balancing Client Demands with Firm Objectives: Effectively managing client expectations while ensuring project profitability and adherence to Gensler's standards.
• Coordinating Diverse Consultant Teams: Ensuring seamless integration and communication among multiple consultants with varying expertise and methodologies.
• Fast-Paced Environment: Adapting to tight deadlines and the dynamic nature of large-scale international projects.
• Maintaining Design Quality: Upholding Gensler's high standards of design excellence across all international projects, regardless of location or complexity.

Learning & Development Opportunities:

• Global Project Exposure: Gain hands-on experience with a wide array of international projects, significantly broadening your architectural and project management perspective.
• Professional Certifications: Opportunities to pursue and maintain professional licensure and potentially gain certifications relevant to international project management or sustainable design.
• Mentorship Programs: Access to mentorship from experienced principals and senior leaders within Gensler, providing guidance on career development and leadership.
• Internal Training & Resources: Participation in Gensler's extensive internal training programs covering design trends, project management best practices, and business development.
• Cross-Cultural Competency: Development of strong cross-cultural communication and negotiation skills through direct engagement with international clients and teams.

📝 Enhancement Note: This role presents significant challenges related to complexity and scale, but these are balanced by substantial growth opportunities, particularly in developing global project leadership and specialization expertise.

💡 Interview Preparation

Strategy Questions:

• Project Delivery Scenarios: "Describe a complex international project you managed from start to finish. What were the key challenges, and how did you overcome them?" Focus on your process, client management, and problem-solving.
• Client Relationship Management: "How do you build and maintain strong relationships with international clients? Provide an example of how you managed a challenging client situation." Emphasize communication, empathy, and strategic alignment.
• Team Leadership & Conflict Resolution: "How do you motivate and lead a diverse, cross-functional project team, especially when facing design disagreements or technical hurdles?" Prepare examples of your leadership style and conflict resolution techniques.
• Business Acumen: "How do you ensure a project remains profitable and aligned with the firm's business objectives while meeting client needs?" Discuss budget control, scope management, and opportunity identification.

Company & Culture Questions:

• Gensler's Influence: "What aspects of Gensler's work or design philosophy resonate most with you, and why?" Research their recent projects, awards, and publications.
• Collaborative Approach: "Describe your ideal team environment and how you contribute to a collaborative culture." Highlight your ability to integrate with diverse teams and share knowledge.
• Adaptability: "How do you stay current with international design trends and adapt your approach to different cultural contexts?" Showcase your proactivity and learning mindset.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the client brief, your specific role, key design decisions, project management strategies, challenges, and outcomes.
• Visual Storytelling: Use high-quality images, renderings, and floor plans. Highlight key design features and solutions.
• Quantify Impact: Present metrics such as budget adherence, schedule performance, or client satisfaction if available.
• Demonstrate Process: Briefly explain your workflow, team coordination, and problem-solving approaches.
• Concise Delivery: Be articulate and efficient, ensuring you cover the most critical aspects of each project within the allotted time. Practice your presentation to ensure clarity and confidence.

📝 Enhancement Note: Preparation should focus on showcasing a blend of design leadership, robust project management, exceptional client service, and a deep understanding of international project dynamics. A well-prepared portfolio presentation is crucial for demonstrating these capabilities.

📌 Application Steps

To apply for this Design Manager position:

• Submit your application through the provided link on the Gensler careers portal.
• Portfolio Customization: Prepare a digital portfolio that specifically highlights your experience with international interior design projects, demonstrating your leadership in design management and project execution. Select case studies that best showcase your ability to handle complex, high-end commercial or mixed-use projects.
• Resume Optimization: Tailor your resume to emphasize your 10+ years of experience in design and project management within architecture firms, specifically mentioning international and Middle Eastern projects. Quantify achievements where possible, focusing on leadership, client service, and problem-solving skills.
• Interview Preparation: Research Gensler's recent projects, design philosophy, and company values thoroughly. Prepare to discuss your portfolio in detail, focusing on your approach to client management, team leadership, and international project delivery challenges. Practice articulating your problem-solving methodologies and design strategies.
• Company Research: Familiarize yourself with Gensler's global presence, key projects in relevant sectors, and their approach to design innovation and client service. Understanding their culture will help you articulate your fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.