Design Consultant

📍 Job Overview

Job Title: Design Consultant Company: 3 Day Blinds (Sales) Location: Torrance, CA, United States Job Type: Full-Time Category: Sales Operations / GTM - Field Sales & Design Date Posted: 2025-11-24 Experience Level: Entry-Level to Mid-Level (0-2 years) Remote Status: Hybrid (Field-based with training and potential for remote support)

🚀 Role Summary

• This role focuses on leveraging design expertise and sales acumen to drive revenue growth through in-home consultations and sales of custom window treatments.
• The Design Consultant acts as a key client-facing representative, building relationships and translating customer visions into tangible design solutions.
• Success in this position requires a blend of entrepreneurial spirit, strong communication skills, and the ability to manage a sales pipeline effectively.
• This role is ideal for individuals passionate about interior design, home improvement, and building a commission-based career with significant earning potential.

📝 Enhancement Note: While the title is "Design Consultant," the emphasis on sales, client generation, and commission structure strongly aligns this role with a field sales position within a GTM (Go-To-Market) strategy. The operations aspect comes into play through the execution of proven sales systems, accurate order configuration, and client relationship management, which are critical for efficient sales operations.

📈 Primary Responsibilities

• Conduct in-home design consultations, assessing client needs, preferences, and space requirements to recommend appropriate window treatment solutions.
• Present and sell a diverse range of custom blinds, shades, draperies, and shutters, highlighting product features, benefits, and aesthetic appeal.
• Develop and nurture client relationships, building trust and credibility to ensure a superior client experience and foster long-term loyalty.
• Proactively generate new business through networking, referrals, local canvassing, and strategic research to build and manage a personal sales pipeline.
• Execute proven sales systems and processes to manage appointments, configure product specifications accurately, and ensure timely order placement.
• Collaborate with internal teams, including marketing and operations, to ensure seamless client fulfillment and address any post-sale inquiries or issues.
• Stay updated on product lines, design trends, and competitive offerings to maintain a high level of expertise and provide informed recommendations.
• Adhere to company policies, procedures, and core values (Integrity, One Team, Excellence, Passion, Superior Client Experience) in all client interactions and business activities.

📝 Enhancement Note: The responsibilities emphasize both inbound lead conversion and outbound business development, a common GTM strategy for field sales roles. The "Run a smooth sales process" and "Measure and deliver with precision" points highlight the operational aspects of executing standardized sales workflows and ensuring data accuracy for order processing.

🎓 Skills & Qualifications

Education:

• While formal education is not explicitly required, a background or strong interest in interior design, architecture, or a related creative field is highly advantageous.
• Continuous learning and product knowledge acquisition are expected, supported by company training programs.

Experience:

• Experience in sales roles, particularly in home improvement, interior design, or field-based sales, is highly relevant.
• Previous experience in customer service, hospitality (e.g., bartending, waiting), teaching, or direct-to-consumer sales (e.g., security systems, solar) is transferable and valued.
• Demonstrated ability to manage multiple priorities, work independently, and achieve sales targets.

Required Skills:

• Sales Acumen: Proven ability to engage clients, understand needs, present solutions, and close sales.
• Design Sensibility: A keen eye for aesthetics, color, and space planning, with a passion for interior design.
• Communication Skills: Excellent verbal and written communication for client interactions, internal collaboration, and clear instruction comprehension.
• Problem-Solving & Critical Thinking: Ability to analyze situations, identify client needs, and devise effective solutions.
• Adaptability & Flexibility: Willingness to adapt to changing business needs, flexible scheduling (including weekends), and travel within the territory.
• Tech-Savvy: Proficiency with PCs, Windows programs, and an eagerness to learn new sales and CRM technologies.
• Entrepreneurial Drive: Self-motivation and resourcefulness to generate leads and build a personal book of business.
• Client Focus: Commitment to providing exceptional customer service and building strong client relationships.

Preferred Skills:

• CRM Software Proficiency: Familiarity with Salesforce, HubSpot, or similar CRM systems for pipeline management and client tracking.
• Home Improvement/Décor Knowledge: In-depth understanding of window treatments, materials, and installation processes.
• Networking Skills: Proven ability to build and leverage professional networks for lead generation.
• Presentation Skills: Ability to confidently present product lines and design concepts to clients.

📝 Enhancement Note: The "Tech-savvy seller" and "Go where the clients are" points, combined with the emphasis on sales systems, imply a need for individuals who can effectively utilize sales technology and navigate a field-based operational environment. The mention of specific previous industries (security, solar) suggests a focus on transferable sales skills and the ability to learn product-specific selling propositions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly requested in the job description, candidates are encouraged to prepare examples of successful sales engagements, client testimonials, or design projects that showcase their abilities.
• Demonstrate understanding of sales process execution, from initial client contact through closing and post-sale follow-up.
• Highlight examples of how you have leveraged systems or processes to improve efficiency or client satisfaction in previous roles.
• Be prepared to discuss how you would manage your sales pipeline and customer data within a CRM framework.

Process Documentation:

• Candidates should be ready to articulate their understanding of structured sales processes and how they contribute to overall business efficiency and revenue generation.
• Discuss experience with or understanding of workflow optimization for client management and order processing.
• Be prepared to explain how you would measure success in your sales activities, linking performance to key metrics.

📝 Enhancement Note: For a sales-focused role with operational components, a portfolio should focus on quantifiable achievements and process adherence. While not a traditional "operations" portfolio, showcasing how a candidate has implemented or followed structured processes to achieve sales goals is crucial. This includes demonstrating an understanding of how accurate data entry and process compliance directly impact the sales operations and customer experience.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Commission & Bonus: $80,000 - $90,000 (Nationwide Average for Design Consultants)
• Additional Details: A bi-weekly draw is provided during the ramp-up period. The earning potential is uncapped and significantly influenced by individual performance and self-generated business. Specific territory earning potential can be discussed with the District Sales Manager.

Benefits:

• Medical, Dental, and Vision insurance plans.
• Paid Time Off (PTO).
• 401(k) plan with employer matching.
• Company-paid Short-Term and Long-Term Disability insurance.
• Company-paid Life and Accidental Death & Dismemberment insurance, with options for voluntary coverage.
• Six weeks of paid parental leave for eligible employees.
• Generous discounts on 3 Day Blinds products.
• Mileage reimbursement.
• Laptop and smartphone provided.
• Product samples and other necessary sales resources.

Working Hours:

• Full-time availability is required, including at least one weekend day.
• Flexible scheduling is available, with an understanding that client availability dictates working hours.

📝 Enhancement Note: The salary is commission and bonus-based, typical for field sales roles. The provided average range is a strong indicator of potential earnings. The benefits package is comprehensive, reflecting a commitment to employee well-being and long-term employment. Working hours are flexible but demand weekend availability, a common operational requirement for client-facing roles in retail or service industries.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Interior Design / Retail Company Size: Likely medium to large, given it's part of the Hunter Douglas family of brands and operates nationally. Founded: 3 Day Blinds has been in operation for over 40 years, indicating a stable and established company with proven business models.

Team Structure:

• Design Consultants operate within local markets, likely reporting to a District Sales Manager.
• They are part of a broader sales team that collaborates with marketing and operations departments.
• The culture emphasizes a "One Team" approach, fostering collaboration and shared success.

Methodology:

• The company utilizes a structured, proven sales system designed to drive efficiency and customer satisfaction.
• Emphasis is placed on data-driven decision-making, accurate specification, and timely order fulfillment.
• Continuous improvement and learning are encouraged, supported by comprehensive training programs.

Company Website: https://www.3dayblinds.com/

📝 Enhancement Note: Being part of the Hunter Douglas family signifies a robust operational framework and access to extensive resources. The company's long history suggests a well-defined operational structure and established best practices for sales and customer service.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within the sales organization. It's a direct contributor role focused on revenue generation and client relationship management.

Reporting Structure: Design Consultants typically report to a District Sales Manager, who provides guidance, coaching, and performance management. This manager plays a key role in the operational success of the territory.

Operations Impact: Design Consultants are critical to the GTM strategy, directly impacting revenue, customer acquisition, and brand perception. Their ability to accurately capture client needs and specifications directly influences the efficiency of the order fulfillment and production operations.

Growth Opportunities:

• Sales Advancement: Potential to advance to Senior Design Consultant, Team Lead, or District Sales Manager roles by consistently exceeding targets and demonstrating leadership potential.
• Specialization: Opportunity to develop deep expertise in specific product lines or design styles.
• Business Development: Success in self-generating business can lead to greater autonomy and potentially entrepreneurial opportunities within the company framework.
• Skill Development: Ongoing training in design, sales techniques, product knowledge, and potentially CRM/sales technology.

📝 Enhancement Note: The role offers a clear path for growth within a sales and GTM structure. Success is measured not only by sales performance but also by adherence to operational processes that ensure accuracy and efficiency, which are key for career progression.

🌐 Work Environment

Office Type: Primarily a field-based role, operating out of the employee's home territory. This involves significant time spent in clients' homes. Office Location(s): Torrance, CA, and surrounding local areas within the designated sales territory.

Workspace Context:

• The "office" is the client's home, requiring professionalism and adaptability.
• The company provides essential tools like a laptop, smartphone, and product samples to facilitate work in the field.
• Collaboration occurs with the District Sales Manager and potentially other team members remotely or during team meetings.

Work Schedule: Full-time, with the requirement to work at least one weekend day. Flexibility is key, as appointments are scheduled based on client availability. This schedule is designed to maximize client access and sales opportunities, a core operational consideration for a field sales team.

📝 Enhancement Note: This is a mobile sales role with a hybrid element, requiring self-management and efficient use of provided resources. The schedule flexibility is a trade-off for the opportunity to work directly with clients and manage one's own territory effectively.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and interest in design/sales.
• In-depth Interview: A more comprehensive discussion with a hiring manager (e.g., District Sales Manager) focusing on sales experience, design aptitude, problem-solving skills, and cultural fit.
• Scenario-Based Questions: Expect questions related to handling client objections, closing techniques, and managing a sales pipeline.
• Portfolio/Case Study Discussion: If a portfolio is prepared, this is where you'll discuss your experience. Be ready to present a hypothetical design consultation or sales scenario.
• Final Interview: May involve meeting with additional team members or leadership to confirm fit.

Portfolio Review Tips:

• Focus on Results: If you have a portfolio, highlight quantifiable achievements (e.g., sales targets met, customer satisfaction ratings, lead conversion rates).
• Process-Oriented Examples: Showcase how you've followed or improved sales processes, managed client interactions systematically, and ensured accurate order details.
• Design Passion: Include examples that demonstrate your aesthetic judgment, ability to understand client vision, and creativity in proposing solutions.
• Preparedness: Be ready to discuss your approach to lead generation, client consultation, and closing techniques.

Challenge Preparation:

• Mock Consultation: Practice a brief, simulated in-home consultation, demonstrating how you would assess needs and present solutions.
• Objection Handling: Prepare responses for common sales objections related to price, style, or urgency.
• Sales Process Articulation: Be ready to explain your typical sales process from initial contact to closing and order placement.

📝 Enhancement Note: The emphasis on "proven systems" and "running a smooth sales process" suggests that interviewers will probe for an understanding of structured sales operations and how candidates contribute to efficient execution.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a robust CRM such as Salesforce or HubSpot for managing leads, appointments, client interactions, and sales pipelines. Proficiency or eagerness to learn is key.
• Communication Tools: Company-provided laptop and smartphone for calls, emails, and mobile access to sales resources.
• Sales Support Software: Potentially specialized software for product visualization, quoting, or order configuration.

Analytics & Reporting:

• Access to sales performance dashboards within the CRM to track personal metrics (e.g., appointments set, conversion rates, revenue generated).
• Reporting on self-generated leads and their conversion success.

CRM & Automation:

• CRM: Central to managing client data, sales activities, and tracking progress through the sales funnel.
• Automation: While not explicitly mentioned, the company likely uses some form of automated lead distribution or follow-up reminders within their CRM.

📝 Enhancement Note: Familiarity with CRM systems is crucial. The ability to leverage technology for managing a sales territory, tracking client interactions, and reporting on performance is a key operational requirement for this role.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in all client dealings and business practices.
• One Team: Collaborating effectively with colleagues, management, and support staff to achieve collective goals.
• Excellence: Striving for the highest quality in design, service, and execution.
• Passion: Demonstrating enthusiasm for design, sales, and creating positive client experiences.
• Superior Client Experience: Prioritizing client satisfaction through professional, timely, and personalized service.

Collaboration Style:

• Emphasis on teamwork and mutual support ("One Team").
• Requires clear communication with District Sales Managers for guidance and reporting.
• Collaboration with marketing for lead generation and potentially operations for order fulfillment support.

📝 Enhancement Note: The core values are deeply integrated into the expected client experience and internal conduct, reflecting a customer-centric operational philosophy.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is achieving consistent sales to ensure a stable and high income, requiring strong self-motivation and sales skills.
• Territory Management: Effectively balancing company-provided leads with self-generated business and managing travel within the assigned territory.
• Adapting to Diverse Client Needs: Successfully consulting with a wide range of clients, each with unique tastes, budgets, and home environments.
• Staying Current: Continuously learning about new products, design trends, and sales technologies.

Learning & Development Opportunities:

• Comprehensive Training: 4 weeks of paid, world-class training covering product knowledge, sales techniques, and company processes.
• Mentorship: Guidance from experienced District Sales Managers and potentially senior Design Consultants.
• Product Exposure: Hands-on experience with a wide array of high-quality window treatment products.
• Sales Skill Enhancement: Continuous development in consultative selling, closing, and client relationship management.

📝 Enhancement Note: The challenges are inherent to a commission-based sales role, but the company provides robust training and support systems to help individuals overcome them and grow.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully converted a lead into a sale, detailing your process." (Focus on sales methodology and client engagement.)
• "How would you handle a client who is unsure about your design recommendations or is comparing your prices with competitors?" (Assess problem-solving, objection handling, and value proposition articulation.)
• "Walk me through how you would manage your schedule and leads if you had 5 appointments in a day across different neighborhoods." (Evaluate time management, territory planning, and operational efficiency.)
• "What interests you most about interior design and selling window treatments specifically?" (Gauge passion and alignment with the product/industry.)

Company & Culture Questions:

• "What do you know about 3 Day Blinds and our position in the market?" (Demonstrate research and genuine interest.)
• "How do you embody our core values, such as 'One Team' or 'Superior Client Experience'?" (Provide specific examples of past behavior.)
• "How do you approach collaboration with colleagues or support teams?" (Showcase teamwork and communication skills.)

Portfolio Presentation Strategy:

• Concise and Impactful: If presenting a portfolio, focus on 2-3 key examples that best represent your sales capabilities, design thinking, and client management skills.
• Quantify Results: For each example, highlight the outcome, ideally with metrics (e.g., "Increased client satisfaction by X%," "Exceeded sales quota by Y%").
• Process Focus: Explain the steps you took, emphasizing how you followed established procedures or adapted them to achieve success.
• Client-Centricity: Frame your experience around how you understood and met client needs.

📝 Enhancement Note: Interviewers will be looking for candidates who can articulate their sales process, demonstrate an understanding of client needs, and show how they can operate effectively within the company's established sales and operational framework.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on Greenhouse.
• Resume Optimization: Tailor your resume to highlight relevant sales experience, customer service achievements, any design-related background, and transferable skills from industries like hospitality or education. Use keywords from the job description such as "sales," "client consultation," "design," "customer service," and "revenue generation."
• Portfolio Preparation (Optional but Recommended): Compile examples of successful sales engagements, client testimonials, or design projects. Focus on quantifiable results and your process for achieving them. Be ready to discuss your approach to client consultations and sales closing.
• Interview Practice: Prepare for scenario-based questions focusing on sales techniques, objection handling, and territory management. Practice articulating your sales process and how you embody the company's core values. Research 3 Day Blinds and the window treatment industry.
• Company Research: Understand 3 Day Blinds' mission, values, and product offerings. Familiarize yourself with the Hunter Douglas family of brands and their market position. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.