Design Assistant (UI / Visual / Product)

📍 Job Overview

Job Title: Design Assistant (UI / Visual / Product) Company: ITC Location: Shanghai, China Job Type: Intern Category: Design Operations / Product Design Date Posted: December 18, 2025 Experience Level: Entry Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• This role is designed for aspiring design professionals seeking hands-on experience in UI, visual, and product design within a dynamic agency setting.
• You will actively contribute to the design process for global brands, working on real-world projects that impact user experience and business outcomes.
• The position offers significant mentorship and exposure to MarTech, e-Commerce, and Omnichannel solutions, providing a strong foundation for a career in digital design and operations.
• As an intern, you will be an integral part of a multicultural team, contributing to innovative strategies and gaining practical experience in a fast-paced environment.

📝 Enhancement Note: While the title "Design Assistant" and the description focus on UI/UX/Product Design, the context of ITC's work with MarTech, e-Commerce, and Omnichannel solutions suggests a strong connection to the operational execution of digital strategies. Therefore, this role is categorized under "Design Operations / Product Design" to reflect this blend of creative execution and operational impact.

📈 Primary Responsibilities

• Assist in the end-to-end user interface (UI) and user experience (UX) design process for web and mobile digital platforms.
• Support comprehensive research initiatives, including competitive benchmarking and detailed user journey mapping, to inform design decisions.
• Develop and organize essential design assets, such as mockups, wireframes, style guides, and presentation materials, ensuring consistency and clarity.
• Collaborate closely with senior designers, strategists, and developers to translate conceptual ideas into tangible, user-friendly digital experiences.
• Actively participate in team brainstorming sessions, design reviews, and internal critiques, providing and receiving constructive feedback to foster continuous improvement.
• Contribute to the visual design elements of digital products, ensuring aesthetic appeal, brand alignment, and effective communication of information.
• Support the creation of design systems and component libraries to ensure scalability and consistency across multiple projects and platforms.
• Assist in preparing design documentation and specifications for development handoff, ensuring clear communication of design intent.

📝 Enhancement Note: The responsibilities listed are typical for an entry-level design role. The enhancement focuses on framing these tasks within an operational context, emphasizing the support role in delivering digital solutions for clients and the collaboration with cross-functional teams (developers, strategists) which is key in operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in progress or recently completed in Visual Communication, Interaction Design, Human-Computer Interaction (HCI), Product Design, or a closely related design field.

Experience: 0-2 years of experience in design, either through academic projects, internships, or personal portfolios.

Required Skills:

• Proficiency in design tools such as Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar prototyping and design software.
• A strong visual sensibility with a keen eye for aesthetics, typography, color theory, and layout principles.
• Demonstrated ability to create wireframes, mockups, and basic prototypes.
• Excellent collaborative skills, with a willingness to engage in team discussions and be open to feedback.
• Strong curiosity and a proactive approach to learning and problem-solving.
• Ability to conduct basic user research and competitive analysis to inform design decisions.
• Foundational understanding of user-centered design principles.

Preferred Skills:

• Familiarity with basic HTML/CSS, providing an advantage in understanding technical constraints and possibilities.
• Interest in product thinking and understanding the business objectives behind design solutions.
• Experience with design systems and component libraries.
• Exposure to MarTech, e-Commerce, or Omnichannel solution design.
• Basic understanding of user journey mapping and experience design frameworks.
• Portfolio showcasing a range of design projects, including UI, visual, and product design examples.

📝 Enhancement Note: The preferred skills are inferred based on the company's focus on MarTech, e-Commerce, and Omnichannel solutions, and the desire for candidates with an interest in product thinking and basic technical understanding, which are valuable for design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2-3 design projects that demonstrate your skills in UI, visual, and/or product design.
• Each project should clearly articulate the problem statement, your role, the design process followed, and the final outcome.
• Emphasis on projects that highlight your ability to create aesthetically pleasing and user-friendly interfaces.
• Projects should ideally reflect an understanding of user-centered design principles and problem-solving.
• For academic projects, clearly delineate the scope of your individual contribution.

Process Documentation:

• The portfolio should include examples of wireframes, user flows, and mockups that illustrate your design process.
• Showcase your ability to develop and adhere to style guides, design systems, or visual branding guidelines.
• Demonstrate how you incorporated feedback and iterated on designs based on critiques or user insights.
• Include any examples of research conducted, such as competitive analysis or user journey mapping, to inform design decisions.

📝 Enhancement Note: Portfolio requirements are tailored to emphasize the practical application of design skills and the ability to articulate a design process, which aligns with operational execution and project management aspects.

💵 Compensation & Benefits

Salary Range: As this is a paid internship role, candidates can expect a competitive allowance in line with Shanghai's market rates for design internships. Based on industry benchmarks and the company's stated investment in its teammates, this is estimated to be between ¥4,000 - ¥7,000 per month, depending on experience and the depth of responsibilities assigned.

Benefits:

• Real Design Responsibilities & Portfolio-Worthy Work: Gain substantial experience on impactful projects for global brands that will significantly enhance your professional portfolio.
• Mentorship: Receive dedicated guidance and learning opportunities from experienced product and UI/UX designers within the organization.
• Cross-Functional Exposure: Work alongside seasoned developers and strategists, gaining insights into the broader MarTech, e-Commerce, and Omnichannel landscape.
• Paid Internship: A competitive allowance is provided, reflecting the value of your contributions and commitment.
• Potential Pathway to Full-Time: Opportunity for conversion to a full-time position upon graduation, based on performance and business needs.
• Multicultural Environment: Work with a diverse team of over 10 nationalities, fostering a rich cultural exchange and global perspective.
• No Fingerprint Timekeeping: Emphasis on self-governance and work efficiency, promoting autonomy and trust.
• Office Amenities: Access to a well-stocked pantry with snacks, fruits, tea, and coffee.

Working Hours: The role is expected to align with a standard full-time work week, approximately 40 hours per week, with flexibility offered in terms of self-governance and work efficiency, as per the company's culture.

📝 Enhancement Note: Salary estimation is based on typical paid internship rates in Shanghai for design roles, considering the company's description of competitive allowance and investment in growth. The benefits are extracted and elaborated upon from the provided text.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Transformation, MarTech, e-Commerce, Omnichannel Solutions, Consulting. ITC operates at the intersection of technology and market strategy, guiding Fortune 500 companies and industry leaders through complex APAC market dynamics.

Company Size: 60+ professionals across APAC. This mid-sized team structure allows for both specialized expertise and a close-knit, collaborative working environment.

Founded: Information not explicitly provided, but the company's engagement with Fortune 500 clients and its established presence across multiple APAC cities (Shanghai, Singapore, Melbourne, Saigon) suggests a mature and experienced organization.

Team Structure:

• The design team is likely integrated within broader project teams, working alongside strategists and developers.
• Reporting structure involves direct mentorship from experienced UI/UX and Product Designers.
• Cross-functional collaboration is a cornerstone, with constant interaction between design, strategy, sales, and development teams to deliver comprehensive solutions.

Methodology:

• Data-Driven Insights: Design decisions are informed by user research, market analysis, and performance metrics to ensure ROI and market success.
• Agile & Iterative Design: The team likely employs agile methodologies, focusing on iterative development and continuous improvement based on feedback and testing.
• Client-Centric Approach: Deep understanding of client business objectives and market challenges is paramount, driving the design of bespoke solutions.

Company Website: [ITC Website URL - Placeholder, as provided link was not functional for direct extraction]

📝 Enhancement Note: Company culture and methodology are inferred from the provided description, highlighting ITC's role as an innovation hub and its focus on transforming business landscapes through technology and strategy. The team structure is described to emphasize operational collaboration.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, intern position designed to provide foundational experience in UI/UX and Product Design within a strategic consulting and implementation environment. It serves as a stepping stone for individuals aspiring to roles in digital design, product management, or operations within the MarTech/e-Commerce space.

Reporting Structure: The Design Assistant will report directly to seasoned UI/UX Designers and/or Product Designers, who will act as mentors. This structure ensures close supervision, skill development, and guidance on project execution.

Operations Impact: While not directly managing operational processes, this role contributes to the operational success of client projects by delivering high-quality design assets. The designs directly influence user engagement, conversion rates, and the overall effectiveness of MarTech, e-Commerce, and Omnichannel solutions, thereby impacting client ROI and market performance.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in UI design, UX research, visual design, or product thinking based on project involvement and personal interest.
• Industry Exposure: Gain comprehensive understanding of digital transformation, e-Commerce platforms, MarTech stacks, and Omnichannel strategies through client engagements.
• Mentorship & Learning: Benefit from structured mentorship and continuous learning through team reviews, internal critiques, and exposure to diverse project challenges.
• Full-Time Potential: A clear pathway to a full-time Design Assistant or Junior Designer role upon graduation, contingent on performance and business needs.
• Cross-Functional Skill Development: Exposure to development and strategy processes can foster broader operational awareness and transferable skills.

📝 Enhancement Note: The career analysis focuses on the growth trajectory for an intern in a design-focused role that has direct ties to operational outcomes for clients. The emphasis is on skill acquisition and potential advancement within the company.

🌐 Work Environment

Office Type: The company operates from modern office spaces designed to foster collaboration and innovation. Given the mention of a "multi-cultural teammates" and the need for physical presence in Shanghai, this is likely a hybrid or fully on-site office setup.

Office Location(s): Shanghai, China. This prime location offers access to a vibrant business ecosystem and creative talent pool.

Workspace Context:

• Collaborative Hub: Offices are designed to encourage interaction, brainstorming, and knowledge sharing among design, strategy, and development teams.
• Tool & Technology Access: Interns will have access to industry-standard design software (Figma, Adobe Creative Suite) and potentially project management tools essential for operations.
• Team Interaction: Frequent opportunities to engage with a diverse, international team, fostering cross-cultural understanding and a dynamic work atmosphere.

Work Schedule: The standard work schedule is approximately 40 hours per week. However, the company emphasizes "effective self-governance and work efficiency" and eschews "fingerprint timekeeping culture," suggesting a flexible approach to daily hours, focusing on output and project delivery rather than strict clocking in and out.

📝 Enhancement Note: The work environment description is built around the provided details about office locations, team diversity, and the unique work culture emphasizing self-governance, which are relevant to how operations professionals manage their time and collaborate.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application & Screening: Submit your resume and portfolio for review. Candidates will be assessed for foundational design skills and alignment with company culture.
• Portfolio Review & Discussion: A session focused on reviewing your submitted portfolio. Be prepared to walk through 2-3 key projects, explaining your design process, rationale, and the impact of your work.
• Skills & Collaboration Assessment: Likely an interview with a senior designer or hiring manager to assess your technical skills, understanding of design principles, problem-solving abilities, and collaborative potential.
• Team/Cultural Fit Interview: An opportunity to meet with potential team members and discuss your approach to feedback, teamwork, and learning within a multicultural environment.
• Final Interview (Optional): May involve a brief discussion about your career aspirations and how this internship aligns with your long-term goals.

Portfolio Review Tips:

• Storytelling is Key: Structure your portfolio around a narrative for each project. Clearly define the problem, your approach, your specific contributions, the tools used, and the results or learnings.
• Highlight Process, Not Just Polish: While polished mockups are important, demonstrating your thought process, wireframing, user flows, and iterations is crucial for operations and design roles.
• Quantify Impact (If Possible): If any of your projects had measurable outcomes (e.g., improved user engagement in a student project), highlight these metrics.
• Tailor to ITC: Briefly research ITC's client work and values. If possible, subtly align your project selection or presentation to showcase relevance to their MarTech, e-Commerce, or Omnichannel focus.
• Be Ready for Questions: Anticipate questions about your design choices, how you handle feedback, and your understanding of user needs.

Challenge Preparation:

• While a formal "design challenge" might not be part of an intern interview, be prepared for scenario-based questions. For example, "How would you approach designing a simple onboarding flow for a new e-commerce app?"
• Practice articulating your design decisions concisely and clearly. Focus on the "why" behind your choices.
• Be ready to discuss your familiarity with relevant design tools and your eagerness to learn new ones.

📝 Enhancement Note: This section provides actionable advice for preparing for the interview process, emphasizing the importance of a well-structured portfolio and clear communication of design rationale, which are critical for roles involving operational execution.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative UI design, wireframing, prototyping, and design system development. Expect to use it extensively for day-to-day design tasks.
• Adobe Creative Suite (Photoshop, Illustrator, XD): Proficiency in Photoshop and Illustrator for asset creation and manipulation. Adobe XD may also be used for prototyping and UI design.
• Prototyping Software: Familiarity with tools like Figma, Adobe XD, InVision, or similar for creating interactive prototypes to demonstrate user flows and interactions.

Analytics & Reporting:

• While direct analytics responsibility is unlikely for an assistant, understanding how design impacts metrics is key. Familiarity with how data influences design decisions is a plus.
• Awareness of tools used for user behavior analysis (e.g., Hotjar, Google Analytics) can be beneficial for understanding user journey mapping.

CRM & Automation:

• Understanding of how design integrates with CRM or marketing automation platforms is an advantage, especially given ITC's focus on MarTech and e-Commerce.
• Familiarity with common e-Commerce platforms (e.g., Shopify, Magento) and their design considerations would be a bonus.

📝 Enhancement Note: The tool stack is derived directly from the "Requirements" section and expanded to include related technologies relevant to design operations and the company's stated expertise in MarTech and e-Commerce.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore cutting-edge MarTech, e-Commerce, and Omnichannel solutions to transform business landscapes.
• Collaboration: Strong emphasis on teamwork across diverse nationalities and functions (design, strategy, development) to achieve client success.
• Client Focus: Dedication to understanding and solving complex market challenges for Fortune 500 companies, ensuring significant ROI.
• Excellence & Efficiency: Commitment to delivering high-quality work efficiently, with a culture that values self-governance and effective results over strict oversight.
• Continuous Learning: An environment that encourages professional growth, skill development, and adaptation to evolving digital trends.

Collaboration Style:

• Cross-Functional Integration: Design work is deeply integrated with strategy and development teams to ensure seamless execution of digital solutions.
• Feedback-Driven: Openness to constructive criticism and internal critiques is encouraged to refine designs and foster collective improvement.
• Global Mindset: Working with a multicultural team promotes diverse perspectives and a global approach to problem-solving and communication.
• Outcome-Oriented: Focus on delivering tangible results and market successes for clients, with design playing a crucial role in achieving these outcomes.

📝 Enhancement Note: Values and collaboration style are inferred from the company description, emphasizing ITC's focus on innovation, client success, and a unique, self-governed, multicultural work environment that is highly relevant to operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Digital Landscape: Keeping pace with the latest trends in MarTech, e-Commerce, and UI/UX design requires continuous learning and adaptation.
• Balancing Creativity with Client Objectives: Effectively translating client business goals and market demands into innovative yet practical design solutions.
• Cross-Cultural Communication: Navigating diverse communication styles and expectations within a multicultural team and client base.
• Impact Measurement: Understanding how design contributes to broader business objectives and ROI, and being able to articulate this impact.

Learning & Development Opportunities:

• Hands-on Project Experience: Directly contributing to real-world projects for major global brands offers invaluable practical learning.
• Expert Mentorship: Guidance from seasoned professionals in UI/UX, Product Design, and digital strategy provides a significant learning curve.
• Exposure to Advanced Technologies: Gaining insights into MarTech, e-Commerce platforms, and Omnichannel solutions provides specialized knowledge.
• Portfolio Development: Creating high-quality, portfolio-worthy work that showcases a range of design skills and project experience.
• Pathway to Full-Time Roles: The potential for conversion to a full-time position offers a clear career progression within a growing company.

📝 Enhancement Note: Challenges and growth opportunities are framed to reflect the realities of an intern role in a fast-paced agency, highlighting both the learning potential and the demanding nature of the work, which is typical for operations-adjacent roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a challenging design project you worked on and how you overcame obstacles." Focus on your problem-solving process, collaboration, and resilience.
• "How do you approach incorporating feedback into your designs, especially when it conflicts with your initial vision?" This assesses your openness to critique and collaborative spirit.
• "Imagine you're tasked with designing a key feature for a luxury e-commerce app. What are the first steps you would take?" This tests your initial thought process and understanding of user-centered design for specific market segments.

Company & Culture Questions:

• "What interests you about ITC and our work with MarTech/e-Commerce clients?" Research ITC's recent projects and client successes to show genuine interest.
• "How do you see yourself contributing to a multicultural team environment?" Discuss your adaptability, communication skills, and appreciation for diversity.
• "Our culture emphasizes self-governance and efficiency. How do you manage your time and prioritize tasks?" Provide examples of your self-motivation and organizational skills.

Portfolio Presentation Strategy:

• Project Structure: For each project, use a clear structure: Problem -> Your Role -> Process -> Solution -> Outcome/Learnings.
• Visual Storytelling: Use high-quality visuals (mockups, wireframes, user flows) to illustrate your design journey.
• Concise Explanations: Be articulate and to the point. Avoid jargon where possible, or explain it clearly. Focus on the "why" behind your design decisions.
• Highlight Collaboration: If you worked in a team, clearly define your specific contributions and how you collaborated with others.
• Demonstrate Learning: Be ready to discuss what you learned from each project, especially from any challenges or iterations.

📝 Enhancement Note: Interview preparation advice is geared towards an intern role, emphasizing the demonstration of foundational skills, collaborative potential, and cultural fit, while also preparing them for questions related to operations and efficiency.

📌 Application Steps

To apply for this Design Assistant position:

• Submit your application through the provided link on the careers page.
• Portfolio Customization: Curate your portfolio to highlight 2-3 of your strongest design projects that best showcase your UI, visual, and/or product design skills. Ensure these projects demonstrate a clear design process and problem-solving approach.
• Resume Optimization: Tailor your resume to emphasize relevant coursework, design tool proficiency (Figma, Adobe Suite), any prior design experience (even academic), and soft skills like collaboration, curiosity, and adaptability. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process and rationale for your portfolio projects. Prepare to discuss your interest in ITC, MarTech, and e-Commerce, and how you fit into a multicultural, self-governed team environment.
• Company Research: Thoroughly research ITC's website, client successes, and any recent news to understand their market position, client base (e.g., luxury brands, Fortune 500 companies), and operational focus on digital transformation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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