Contract Senior UX Designer

📍 Job Overview

Job Title: Contract Senior UX Designer

Company: AND Digital

Location: Leeds, England, United Kingdom

Job Type: Full-Time Contract

Category: User Experience (UX) Design / Product Design Operations

Date Posted: April 9, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid (Commutable distance to Leeds required)

🚀 Role Summary

• This role focuses on defining and guiding best practices in user research and experience design methodologies, crucial for a robust Go-To-Market (GTM) strategy.

• The Senior UX Designer will be instrumental in driving customer outcomes by leveraging both qualitative and quantitative research methods and user testing.

• A key aspect involves collaborating with product and engineering teams to design and optimize complex user interfaces for web and native mobile applications.

• The position requires a strong understanding of design thinking processes and the ability to facilitate workshops and design sprints to foster innovation and alignment.

📝 Enhancement Note: While the raw job description is for a "Senior UX Designer," this enhancement frames it within an "Operations" context by emphasizing how UX design directly impacts GTM strategies, customer outcomes, and cross-functional collaboration, which are core to operations. The "Contract" nature also implies a need for rapid integration and tangible process improvement delivery.

📈 Primary Responsibilities

• Define, document, and evangelize best-practice user research and experience design methodologies across product development lifecycles.

• Lead and execute comprehensive user research initiatives, employing qualitative and quantitative methods, to deeply understand user needs, behaviors, and pain points.

• Translate research findings into actionable design insights and strategic recommendations that directly influence product roadmaps and GTM strategies.

• Create detailed wireframes, user flows, process flows, and site maps to effectively communicate design concepts and user journeys to stakeholders and development teams.

• Apply design thinking principles rigorously throughout the product development process, from ideation and prototyping to user testing and iteration.

• Facilitate productive design thinking workshops and design sprints, fostering collaboration and driving consensus among cross-functional teams, including product managers, developers, and business stakeholders.

• Design and prototype complex user interfaces for both web and native mobile applications, ensuring intuitive navigation, optimal usability, and a seamless user experience.

• Conduct iterative user testing on prototypes and live products to gather feedback, validate design decisions, and identify areas for improvement, directly impacting conversion rates and customer satisfaction.

• Collaborate closely with engineering teams to ensure designs are technically feasible and implemented accurately, maintaining design integrity.

• Champion a user-centric approach within the organization, advocating for user needs and ensuring their perspectives are integrated into all design and development decisions.

📝 Enhancement Note: Responsibilities are expanded to highlight the operational impact of UX design, focusing on process definition, data-driven decision-making, cross-functional collaboration, and direct influence on product strategy and GTM success.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Psychology, or a related field, or equivalent practical experience.

Experience:

• 5-10 years of professional experience in UX/Product Design, with a significant focus on user research, interaction design, and information architecture.

• Demonstrated experience working on complex user interfaces for both web and native mobile applications.

• Proven track record of applying design thinking methodologies to solve user problems and drive business objectives.

Required Skills:

• Expertise in defining and guiding user research methodologies (e.g., user interviews, usability testing, surveys, heuristic evaluations).

• Proficiency in creating comprehensive design artifacts, including wireframes, user flows, process flows, and site maps.

• Strong command of design thinking principles and their application in product development.

• Demonstrated ability to facilitate workshops and design sprints effectively.

• Proficiency with industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, or similar.

• Excellent collaboration and communication skills, with the ability to articulate design rationale to diverse audiences.

Preferred Skills:

• Experience with quantitative research methods and data analysis tools to inform design decisions.

• Familiarity with A/B testing and conversion rate optimization (CRO) principles.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.

• Experience in designing for enterprise-level software or complex SaaS products.

• Knowledge of accessibility standards (WCAG) and inclusive design practices.

📝 Enhancement Note: Qualifications are detailed to emphasize the "senior" aspect and the operational requirements of the role, such as process definition, data-driven insights, and cross-functional collaboration. The "contract" nature implies a need for immediate impact and self-sufficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 distinct projects that demonstrate your end-to-end UX design process, from initial research to final design implementation.

• Each project within the portfolio should clearly articulate the problem statement, your role and responsibilities, the design methodology employed, key challenges faced, and the quantifiable outcomes or impact achieved.

• Include examples of user research reports, usability testing findings, and iterations based on feedback, showcasing your data-driven approach.

• Showcase your ability to create detailed wireframes, user flows, process flows, and high-fidelity prototypes, with a focus on clarity and usability.

Process Documentation:

• Evidence of defining or refining UX design processes, including user research protocols, design sprint frameworks, and usability testing procedures.

• Examples of how you've documented design decisions, user journeys, and system interactions for clarity and knowledge transfer within teams.

• Demonstrations of how your UX work has directly contributed to process optimization or efficiency improvements in user workflows.

📝 Enhancement Note: Portfolio requirements are specifically tailored for a UX role within an operations context, emphasizing process documentation, quantifiable outcomes, and demonstration of methodological rigor.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Contract-specific benefits typically include:
  • Competitive hourly rate or day rate.
  • Potential for extension based on project needs and performance.
  • Opportunity to work on diverse and challenging projects with a leading digital consultancy.
  • Exposure to various industries and client challenges.
  • Professional development opportunities through project involvement and team collaboration.

Working Hours:

• Standard full-time contract hours are expected, typically around 37.5 to 40 hours per week.

• While core working hours will be defined, there may be flexibility to accommodate project deadlines and team collaboration needs, especially given the hybrid nature of the role.

📝 Enhancement Note: Salary is estimated based on contract roles in the specified UK region and experience level. Benefits are described in the context of a contract position, and working hours reflect typical full-time expectations with potential flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting / Digital Transformation. AND Digital operates within the rapidly evolving tech consulting landscape, helping businesses navigate digital change and build impactful digital products and services. This environment demands agility, continuous learning, and a forward-thinking approach.

Company Size: AND Digital is a growing company, likely falling within the 251-500 employee range based on typical industry growth trajectories for successful digital consultancies. This size often offers a balance: the stability and resources of a larger firm with the agility and collaborative spirit of a smaller one, allowing for direct impact and visibility.

Founded: AND Digital was founded in 2015. This relatively recent founding means the company is likely dynamic, innovative, and focused on modern methodologies and technologies, fostering a culture that embraces change and new ideas.

Team Structure:

• The UX Designer will likely be part of a dedicated project team, comprising other consultants, developers, product owners, and potentially business analysts.

• Reporting will typically be to a Project Lead or Delivery Manager, with strong collaborative ties to client-side product and engineering teams.

Methodology:

• AND Digital emphasizes agile and iterative development methodologies.

• Data-driven decision-making and a focus on delivering tangible business value are core to their approach.

• Collaborative workshops, design sprints, and continuous feedback loops are standard practices.

Company Website: https://www.and.digital/

📝 Enhancement Note: Company context is inferred from the industry and founding date, highlighting aspects relevant to a consultant's role, such as agility, cross-functional collaboration, and modern methodologies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer within a contract framework. It signifies a mid-to-senior level of expertise, requiring independent work, the ability to guide best practices, and mentor junior team members if applicable. The "contract" aspect means the focus is on delivering specific project outcomes within a defined timeframe, rather than a long-term career path within the company itself, though it can lead to future contract opportunities.

Reporting Structure: The Senior UX Designer will report to a Project Manager or Delivery Lead within AND Digital, with significant day-to-day collaboration with client-side stakeholders, product owners, and development teams. The structure emphasizes project-based delivery and client integration.

Operations Impact: The UX Designer's impact is critical to the success of digital products and services. By ensuring user-centricity, intuitive design, and effective user journeys, they directly influence customer adoption, satisfaction, retention, and ultimately, the revenue generated by the product. Their work is foundational to a successful GTM strategy by ensuring the product is desirable and usable.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, information architecture, or service design.

• Project Leadership: Take on lead UX roles on larger or more complex projects, managing design direction and potentially junior designers.

• Cross-Industry Exposure: Gain experience across various sectors (e.g., finance, retail, healthcare) by working on different client projects, broadening market understanding and adaptability.

• Methodology Mastery: Become an expert in agile, design thinking, and other modern product development frameworks.

• Future Contracts: Build a strong reputation and network, leading to further high-value contract opportunities with AND Digital and its clients.

📝 Enhancement Note: Career analysis focuses on the "contract" nature of the role, emphasizing project-based growth, skill development within specific project contexts, and the potential for future contract engagements.

🌐 Work Environment

Office Type: The role is described as "Hybrid," implying a blend of remote work and in-office presence. This suggests a modern work environment that balances flexibility with the need for in-person collaboration.

Office Location(s): The primary hub for this role is Leeds, England. Candidates are expected to be within a commutable distance to this location, indicating that regular attendance at a client site or a AND Digital hub in Leeds will be required for collaborative sessions, workshops, and team meetings.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace that fosters collaboration through shared project rooms, whiteboarding sessions, and team-based activities.

• Tools & Technology: Access to and utilization of industry-standard UX design tools (Figma, Sketch, InVision), collaboration platforms (e.g., Slack, Microsoft Teams), and project management software.

• Client Integration: The role will involve working closely with client teams, potentially at their offices, requiring adaptability to different organizational cultures and workflows.

Work Schedule:

• Full-time commitment, typically 37.5-40 hours per week.

• The hybrid model allows for a mix of remote and in-office days, with specific arrangements likely determined by project needs and team agreements. Core hours will be established to ensure team synchronization.

📝 Enhancement Note: Workplace context emphasizes the hybrid nature and the need for physical presence in Leeds, aligning with typical consultancy engagement models.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will conduct an initial call to assess overall fit, experience level, and understanding of contract roles.

• Portfolio Review & Technical Interview: A more in-depth session where you will present your portfolio, discuss your design process, and answer questions about your experience with user research, design thinking, and specific tools. Expect scenario-based questions.

• Workshop/Design Challenge (Potential): You might be asked to complete a short design exercise or participate in a simulated workshop/design sprint to evaluate your practical skills and collaborative approach.

• Client/Stakeholder Interview: A final interview with key client stakeholders to assess cultural fit, communication style, and ability to integrate into their team and project.

Portfolio Review Tips:

• Structure for Impact: For each project, clearly define the business problem, your specific role, the user needs you addressed, your design process, key decisions made, and the measurable outcomes (e.g., increased conversion, reduced task time, improved satisfaction scores).

• Highlight Process: Emphasize your methodology – how you approach research, ideation, prototyping, and testing. Show your iterative process and how you incorporate feedback.

• Quantify Results: Whenever possible, use data and metrics to demonstrate the impact of your design solutions. This is crucial for operations-minded stakeholders.

• Tool Proficiency: Be ready to discuss your proficiency with tools like Figma, Sketch, and InVision, and how you leverage them to achieve design goals.

• Conciseness: Be prepared to present your portfolio efficiently, focusing on the most relevant aspects for this contract role.

Challenge Preparation:

• Design Thinking Simulation: Practice articulating your thought process for solving a hypothetical design problem under timed conditions.

• Collaboration Scenarios: Prepare examples of how you've collaborated effectively with developers, product managers, and other stakeholders, especially in challenging situations.

• Research Methodology: Be ready to discuss how you would approach user research for a given problem, including selecting appropriate methods and synthesizing findings.

📝 Enhancement Note: Interview preparation is tailored for a contract UX role, emphasizing portfolio presentation, process demonstration, and the ability to deliver tangible results quickly.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be a primary tool for wireframing, prototyping, and collaborative design. Proficiency in its advanced features, component libraries, and collaboration capabilities is key.

• Sketch: Another widely used tool for UI design; familiarity may be beneficial.

• InVision/Marvel: For prototyping, user testing, and design handoff.

• Adobe Creative Suite (Photoshop, Illustrator): For asset creation and manipulation as needed.

Analytics & Reporting:

• Google Analytics / Adobe Analytics: Understanding how to interpret user behavior data from these platforms to inform design decisions.

• Hotjar / FullStory: For heatmaps, session recordings, and user behavior analysis.

• Survey Tools (e.g., SurveyMonkey, Typeform): For gathering qualitative feedback and user insights.

CRM & Automation:

• Jira / Confluence: For agile project management, task tracking, and documentation, essential for collaboration with development teams.

• Miro / Mural: For virtual whiteboarding, workshop facilitation, and collaborative ideation.

• UserTesting.com / Maze: For remote usability testing and collecting quantitative user feedback on prototypes.

📝 Enhancement Note: The technology stack is curated for a UX Designer role, emphasizing design tools, collaboration platforms, and analytics tools that support data-driven design and efficient workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and advocating for the user in all design decisions.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (product, engineering, business) to achieve shared goals.

• Data-Driven Decision Making: Utilizing research, testing, and analytics to inform design choices and measure impact.

• Agility & Iteration: Embracing flexible workflows, adapting to change, and continuously refining designs based on feedback.

• Excellence & Quality: A commitment to delivering high-quality, well-crafted designs that meet user needs and business objectives.

Collaboration Style:

• Proactive Communication: Open and transparent communication with project teams and stakeholders.

• Workshop Facilitation: Leading and participating in collaborative sessions to drive ideation and alignment.

• Feedback Integration: Actively seeking and constructively incorporating feedback from peers, stakeholders, and users.

• Knowledge Sharing: Contributing to a culture of learning by sharing insights, best practices, and design patterns.

📝 Enhancement Note: Team culture and values are framed around typical consultancy and tech firm environments, emphasizing collaboration, user focus, and data-driven approaches relevant to operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Project Cycles: As a contract role, you'll need to quickly understand project goals, user needs, and existing systems to deliver impact within tight timelines.

• Cross-Functional Alignment: Navigating diverse stakeholder expectations and ensuring buy-in for design recommendations across different departments.

• Balancing User Needs with Business Constraints: Finding optimal design solutions that satisfy both user desires and technical/business limitations.

• Remote/Hybrid Collaboration: Effectively collaborating and building rapport with team members and clients in a hybrid or remote setting.

Learning & Development Opportunities:

• Exposure to Diverse Projects: Working on a variety of client challenges across different industries provides broad learning experiences.

• Advanced Tool Proficiency: Mastering sophisticated features of design and prototyping tools.

• Methodology Deep Dive: Gaining hands-on experience with cutting-edge product development and design thinking frameworks.

• Networking: Building a professional network through extensive collaboration with AND Digital teams and client personnel.

📝 Enhancement Note: Challenges and growth opportunities are tailored to the contract nature of the role and the consultancy environment, focusing on adaptability, rapid delivery, and broad exposure.

💡 Interview Preparation

Strategy Questions:

• "How would you approach understanding the user needs for a new [specific type of product/feature, e.g., mobile banking app] within a 2-week research phase?" (Focus on methodology, prioritization, and output).

• "Describe a time you had to influence stakeholders to adopt a user-centered design approach when they had different priorities. How did you present your case and what was the outcome?" (Focus on communication, persuasion, and impact).

Company & Culture Questions:

• "What do you know about AND Digital and our approach to digital transformation?" (Demonstrate research into the company's values and methodologies).

• "How do you see your role as a Senior UX Designer contributing to the success of our clients' business objectives?" (Connect UX to business outcomes and GTM).

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative – the challenge, your journey, the solution, and the impact.

• Focus on Process: Clearly articulate your thought process, research methods, and iterative design steps.

• Quantify Impact: Use metrics and data to demonstrate the value and success of your designs.

• Conciseness: Be prepared to present key projects within a set timeframe, highlighting the most relevant aspects for the role.

📝 Enhancement Note: Interview preparation emphasizes practical UX scenarios, stakeholder management, and the ability to articulate process and impact, crucial for a senior contract role.

📌 Application Steps

To apply for this contract operations position:

• Submit your application through the provided Workable link, ensuring your CV and portfolio are up-to-date.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in user research, complex UI design for web/mobile, and application of design thinking principles. Prioritize case studies with measurable business outcomes.

• Resume Optimization: Ensure your resume clearly outlines your experience with UX methodologies, design tools (Figma, Sketch, InVision), and your ability to drive customer outcomes through design. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio with a focus on your process, problem-solving approach, and the tangible impact of your work. Prepare to discuss your experience in collaborative environments and with agile methodologies.

• Company Research: Familiarize yourself with AND Digital's work, values, and approach to digital consulting. Understand how UX design contributes to their clients' GTM strategies and digital transformation efforts.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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