Consultant Senior - UX Designer

📍 Job Overview

Job Title: Consultant Senior - UX Designer Company: Delta Consulting Company Location: Luxembourg, Luxembourg Job Type: FULL_TIME Category: User Experience (UX) Design / Digital Transformation Operations Date Posted: 2025-08-26T13:10:03.074 Experience Level: Senior (5-10 years) Remote Status: On-site (with potential for hybrid arrangements based on client needs and team policies)

🚀 Role Summary

• This senior-level UX Design role focuses on transforming digital services for public sector clients in Luxembourg, specifically enhancing municipal applications.
• The position involves end-to-end user experience design, from foundational user research and journey mapping to the creation of interactive prototypes and the application of accessibility standards.
• Successful candidates will leverage their expertise in modular design principles and component-based systems like Storybook to ensure flexibility and reusability.
• The role also encompasses acting as a Subject Matter Expert (SME) within Delta Technologies' development tribe, fostering knowledge sharing and supporting colleagues with specialized design insights.

📝 Enhancement Note: While the job is listed as "TELECOMMUTE" with a primary location in Luxembourg, the description implies significant client-facing responsibilities within a public institution. Operations professionals in this role should anticipate a blend of remote work and on-site presence at client locations as required by project demands and team collaboration needs. The "TELECOMMUTE" designation likely refers to the consulting company's internal flexibility rather than a fully remote client project.

📈 Primary Responsibilities

• Design and deliver optimal user experiences for complex business applications used by Luxembourgish communes and public administrations, aligning with the Digital Transformation Programme 2025 objectives.
• Conduct comprehensive user research, including interviews, surveys, and usability testing, to gather insights that inform design decisions and improve application effectiveness.
• Develop detailed user personas, map out user journeys, and define information architecture to create intuitive and efficient application workflows.
• Create high-fidelity wireframes, interactive prototypes, and user interface designs that clearly articulate the intended user experience and functionality.
• Lead and facilitate co-design workshops with stakeholders, including end-users, business analysts, and development teams, to foster collaboration and gather critical feedback.
• Implement modularity, flexibility, and reusability principles in component design, ensuring consistency and scalability across digital applications.
• Design responsive and adaptive interfaces that adhere to international accessibility standards, specifically WCAG (Web Content Accessibility Guidelines), to ensure inclusivity.
• Act as a Subject Matter Expert (SME) within Delta Technologies' IT consulting tribe, providing guidance and mentorship to other designers and technical colleagues.
• Collaborate closely with Front-end development teams and Business Analysts to ensure seamless translation of design concepts into functional, user-friendly applications.
• Support and manage the strategic initiatives of Delta Technologies' development activities, contributing to the overall growth and efficiency of the consulting practice.

📝 Enhancement Note: The primary responsibilities highlight a strong focus on client-side digital transformation within the public sector. Operations professionals in this role will need to demonstrate not only design expertise but also strong stakeholder management and project execution capabilities, akin to a Digital Project Manager or a Senior Operations Consultant focused on IT service delivery.

🎓 Skills & Qualifications

Education:

• A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is expected. Equivalent practical experience demonstrating mastery in UX design principles and methodologies will also be considered.

Experience:

• Proven experience of over five years in user experience design, with a strong portfolio showcasing successful digital product development and process optimization.
• Experience in redesigning legacy applications and working with complex business logic is crucial for understanding the context of public sector IT environments.

Required Skills:

• Advanced proficiency in Figma and other interactive prototyping tools (e.g., Sketch, Adobe XD, InVision) for creating detailed user flows and mockups.
• Expertise in conducting User Research, including usability testing, user interviews, and surveys, to gather actionable insights.
• Strong understanding of Information Architecture principles and best practices for structuring complex applications.
• Proven ability to create effective Wireframes and interactive Prototypes that clearly communicate design concepts.
• Deep knowledge of Accessibility Standards, particularly WCAG guidelines, and experience applying them to digital interfaces.
• Experience in facilitating and leading Co-Design Workshops and cross-functional team meetings.
• Familiarity with Component Modularity principles and experience with design systems or component libraries like Storybook.
• Experience collaborating effectively with Front-end Development teams and Business Analysts to ensure successful implementation.
• Strong command of both English and French languages, essential for communication with clients and internal teams in Luxembourg.

Preferred Skills:

• Experience working within the Public Sector or with government entities, understanding their unique operational and procurement processes.
• Proficiency in additional languages such as Luxembourgish or German would be a significant asset for client interaction.
• Experience with application redesign and modernizing legacy systems.
• Familiarity with agile development methodologies and their integration with UX design processes.

📝 Enhancement Note: The emphasis on Figma and Storybook suggests a modern design workflow. Candidates should be prepared to discuss their experience with these specific tools and how they contribute to efficient design operations and scalable design systems. The requirement for public sector experience indicates a need for understanding bureaucratic processes and stakeholder management in a regulated environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, demonstrating a strong track record in UX design across various projects, ideally including public sector or complex enterprise applications.
• Showcase case studies that detail your design process, from initial research and problem definition to solution design and user testing, highlighting a structured approach to operations.
• Include examples of user personas, journey maps, wireframes, interactive prototypes, and final UI designs, demonstrating proficiency in key design deliverables.
• Provide evidence of how your design solutions have improved user efficiency, satisfaction, and achieved specific business or operational objectives.
• Clearly articulate the challenges faced in each project and the strategic decisions made to overcome them, emphasizing problem-solving and process optimization.

Process Documentation:

• Demonstrate experience in documenting design processes, including user research findings, design rationale, and interaction specifications, to facilitate smooth handoffs to development teams.
• Showcase examples of how you've applied modular design principles and component-based systems to create scalable and maintainable design solutions.
• Detail your approach to ensuring accessibility compliance (WCAG) throughout the design lifecycle, including testing and validation methods.
• Provide insights into how you collaborate with development teams and business analysts, outlining communication protocols and feedback loops for effective workflow management.

📝 Enhancement Note: The portfolio should not only display visual design skills but also a robust, repeatable design process that contributes to operational efficiency and stakeholder alignment. For this role, demonstrating an understanding of how design impacts public service delivery and citizen engagement will be particularly valuable.

💵 Compensation & Benefits

Salary Range:

• Given the senior level, extensive experience requirements, and the Luxembourg location (known for high cost of living and competitive salaries), a salary range of €70,000 - €95,000 annually is estimated. This range is based on industry benchmarks for senior UX Designers in Western Europe, specifically within consulting firms operating in high-demand markets like Luxembourg.

Benefits:

• Competitive salary package reflecting experience and expertise.
• Opportunities to work on impactful digital transformation projects for a major public institution.
• Professional development and continuous learning opportunities within the Delta Technologies development tribe.
• A collaborative and convivial work environment with regular festive and technical events.
• Access to a rich and varied client network, providing exposure to diverse projects and industries.
• Potential for career advancement within Delta Consulting Company.

Working Hours:

• Standard working hours are typically 40 hours per week, common in Luxembourg. However, as a senior consultant, flexibility may be required to meet project deadlines and client needs, potentially involving occasional overtime or adjusted schedules, balanced with the company's commitment to a good work-life balance.

📝 Enhancement Note: The salary estimate is based on Luxembourg's economic indicators and the specialized nature of the role. Candidates should be prepared to negotiate based on their specific experience, skill set, and the value they can bring to Delta Consulting Company and its clients. The "entreprise où il fait bon vivre" slogan suggests a positive company culture with employee well-being as a priority.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Information Technology and Services Consulting. Delta Consulting Company operates within the IT consulting sector, specializing in providing technological solutions and expertise to a range of clients, including a significant focus on public sector digital transformation. This industry context means an emphasis on project delivery, client satisfaction, and staying abreast of technological advancements.

Company Size:

• While not explicitly stated, the mention of a "tribu de développement" and seeking a "Senior" consultant suggests a medium to large-sized consulting firm with established departments and a structured approach to talent management and project execution. This size typically implies a good balance of resources, opportunities for collaboration, and potential for career progression, while still retaining some of the agility of smaller firms.

Founded:

• The founding date is not provided, but the company's focus on modern digital transformation initiatives suggests a forward-thinking organization that has evolved with the technological landscape. Its presence in Luxembourg, a stable and technologically advanced European hub, further reinforces this image.

Team Structure:

• The role is within the "tribu de développement" of Delta Technologies, suggesting an agile and cross-functional team structure.
• The Senior UX Designer will likely report to a Head of Design, UX Lead, or a Project Manager, with strong collaborative ties to Business Analysts, Front-end Developers, and potentially Project Directors.
• Cross-functional collaboration is a core aspect, requiring close interaction with client-side IT departments and business units within the public institutions they serve.

Methodology:

• Delta Consulting Company likely employs modern project management methodologies, such as Agile (Scrum, Kanban) or hybrid approaches, to manage client engagements effectively.
• Data analysis and insights are critical for informing UX design decisions, user research, and performance measurement of digital solutions.
• Workflow planning and optimization are central to consulting, ensuring efficient project delivery and client value realization.
• Automation and efficiency practices are expected in the IT consulting space, likely applied to design tools, development processes, and client service delivery.

Company Website:

• https://jobs.workable.com/company/pXCnp24JhtGsk9yJzDGjbF/jobs-at-delta-consulting-company (This links to the Workable careers page, not a direct company website. A search for "Delta Consulting Company Luxembourg" would be needed for a primary company site.)

📝 Enhancement Note: The "tribu" terminology points towards an agile organizational structure, common in tech and consulting firms, emphasizing collaboration and iterative development. The company's focus on public sector clients implies a need for professional conduct, adherence to regulations, and a commitment to service excellence.

📈 Career & Growth Analysis

Operations Career Level:

• This is a Senior Consultant position, indicating a role with significant autonomy, subject matter expertise, and the expectation to mentor junior team members. It sits above junior or mid-level UX Designers and potentially below a UX Manager or Director. The focus is on leading design initiatives and acting as an expert advisor.

Reporting Structure:

• The Senior UX Designer will likely report to a Project Manager or a specialized Lead (e.g., Head of UX/Design) within Delta Technologies. They will also work closely with client-side project leads and technical teams, requiring strong stakeholder management skills.

Operations Impact:

• The UX Designer's work directly impacts the efficiency, usability, and citizen satisfaction with public services delivered through digital applications. By improving user experiences, they contribute to operational efficiency for the client, reduce support costs, and enhance the overall reputation and effectiveness of public administration.

Growth Opportunities:

• Operations Skill Advancement: Progress to a Lead UX Designer role, managing larger projects or a small team of designers. Specialize further in areas like UX research, interaction design, or accessibility consulting.
• Industry Expertise: Deepen knowledge of public sector digital transformation challenges and best practices, becoming a recognized expert in this niche.
• Leadership Potential: Transition into roles like UX Manager, Digital Transformation Consultant, or Project Management, leveraging design leadership and client-facing experience. Opportunities to contribute to business development and pre-sales activities may also arise.

📝 Enhancement Note: The "Subject Matter Expert" aspect suggests opportunities for thought leadership and internal knowledge sharing, which can be a stepping stone to more senior advisory or management roles within a consulting framework. The dual focus on client projects and internal tribe activities provides a well-rounded development path.

🌐 Work Environment

Office Type:

• Primarily an on-site role within the client's institution in Luxembourg, a public sector entity. This implies a professional, potentially formal, office environment. Delta Consulting Company may also offer hybrid work options or an office space for internal team collaboration and client meetings.

Office Location(s):

• The primary client location is in Luxembourg City, Luxembourg. Delta Consulting Company may have its own office space in Luxembourg or the surrounding region to host internal meetings, training, and provide a base for consultants.

Workspace Context:

• The workspace will likely be a blend of client offices and, potentially, a Delta Consulting Company office or remote setup. Collaboration will be key, involving close work with client stakeholders and internal Delta Technologies teams.
• Access to modern design tools and technologies is expected, facilitating seamless workflow and communication.
• Opportunities for direct interaction with end-users and client teams will be frequent, fostering a dynamic and engaging work environment.

Work Schedule:

• A standard 40-hour work week is typical for Luxembourg. However, consulting roles often require flexibility to meet project deadlines and client demands. This might include occasional evening work or weekend availability during critical project phases, balanced by the company's commitment to employee well-being.

📝 Enhancement Note: The on-site nature of client work is typical for consulting engagements, especially in the public sector where direct collaboration and security protocols are paramount. Consultants are expected to adapt to client environments while representing their firm professionally.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial screening call to assess basic qualifications, experience, and cultural fit.
• Technical Interview / Portfolio Review: A more in-depth interview with a hiring manager or senior UX team member, heavily focused on reviewing your portfolio. Expect detailed questions about your design process, problem-solving approaches, and specific project contributions.
• Case Study / Design Challenge: You may be asked to complete a take-home design challenge or participate in a live design exercise to evaluate your skills in a practical context. This could involve analyzing a problem, sketching solutions, or presenting a design concept.
• Team/Client Interview: An interview with potential team members or client representatives to assess collaboration skills, communication style, and ability to integrate into existing project teams.
• Final Interview: A final discussion with senior management to confirm suitability for the role and discuss terms of employment.

Portfolio Review Tips:

• Curate Select Projects: Choose 3-5 of your strongest projects that best showcase your skills relevant to this role (complex applications, public sector, accessibility).
• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process followed, key decisions made, and the impact/results achieved (quantify where possible).
• Highlight Process: Emphasize your methodology, research techniques, user testing strategies, and how you iterated based on feedback. Show your thinking, not just the final output.
• Demonstrate Collaboration: Explain how you worked with developers, product managers, and stakeholders.
• Address Accessibility: If applicable, detail your approach to accessibility and how you ensured WCAG compliance.
• Prepare for Deep Dives: Be ready to answer specific questions about any aspect of your portfolio, including the tools used, challenges encountered, and alternative solutions considered.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly research the client institution and the potential user base to inform your approach.
• Structure Your Response: Organize your thoughts logically, whether it's a take-home assignment or a live exercise. Outline your steps clearly.
• Focus on Process: Demonstrate a sound design process, even if you can’t complete the entire task within the time limit. Explain your rationale at each step.
• Communicate Effectively: Practice articulating your design decisions and thought process clearly and concisely, as if presenting to a client or team.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on practical design skills and the ability to articulate one's process. The portfolio review is the critical gatekeeper; ensure it directly aligns with the requirements of this senior UX role in a consulting environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Mastery is expected.
• Prototyping Tools: Experience with other tools like Sketch, Adobe XD, InVision, or Axure for creating interactive prototypes.
• User Research Platforms: Familiarity with tools for conducting usability testing, surveys, and user interviews (e.g., UserTesting.com, Maze, SurveyMonkey, Lookback).

Analytics & Reporting:

• Analytics Tools: Understanding of web analytics (e.g., Google Analytics) and potentially product analytics tools (e.g., Mixpanel, Amplitude) to inform design decisions based on user behavior data.
• Reporting Tools: Ability to synthesize research findings and design outcomes into clear, actionable reports for stakeholders.

CRM & Automation:

• While not directly a CRM role, understanding how user data is managed within CRM systems can be beneficial for context.
• Familiarity with project management and collaboration tools such as Jira, Confluence, Asana, or Trello is common in consulting environments.

📝 Enhancement Note: Proficiency in Figma is a hard requirement, so candidates must be ready to demonstrate their expertise. Familiarity with Storybook indicates a preference for designers who understand and contribute to design systems and component libraries, bridging the gap between design and development operations.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong commitment to understanding and meeting client needs, particularly within the public sector where service delivery is paramount.
• Excellence & Quality: Striving for high-quality design outcomes, adhering to best practices, and ensuring robust, user-friendly solutions.
• Collaboration & Teamwork: Working effectively within cross-functional teams, sharing knowledge, and supporting colleagues to achieve collective goals.
• Innovation & Continuous Improvement: Embracing new technologies and methodologies to enhance design processes and digital service offerings.
• Integrity & Professionalism: Maintaining high ethical standards and representing Delta Consulting Company with professionalism in all client interactions.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Business Analysts, Developers, Project Managers, and client stakeholders to ensure alignment and smooth project execution.
• Feedback Exchange: Openly giving and receiving constructive feedback to improve designs and processes.
• Knowledge Sharing: Proactively sharing expertise, insights, and best practices within the Delta Technologies development tribe and with clients.
• Agile Mindset: Embracing iterative design, adapting to changing requirements, and participating in agile ceremonies.

📝 Enhancement Note: The culture likely emphasizes a blend of client service demands and internal team development. Consultants are expected to be adaptable, professional, and team-oriented, contributing positively to both client project success and the internal growth of Delta Technologies.

⚡ Challenges & Growth Opportunities

Challenges:

• Public Sector Complexity: Navigating the specific requirements, procurement processes, and stakeholder dynamics of public sector institutions can be challenging.
• Legacy System Integration: Redesigning or enhancing applications that have long-standing legacy systems requires careful planning and a deep understanding of existing infrastructure.
• Balancing User Needs with Constraints: Simultaneously meeting diverse user needs, technical limitations, and regulatory requirements (like accessibility) demands strong problem-solving skills.
• Stakeholder Management: Effectively managing expectations and gathering consensus from a wide range of stakeholders with potentially differing priorities.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to lead design initiatives, mentor junior designers, and potentially specialize in areas like UX research, service design, or accessibility consulting.
• Industry Conference & Certification Participation: Potential to attend relevant design and technology conferences or pursue certifications in UX, accessibility, or project management.
• Operations Mentorship & Leadership: Access to mentorship from senior consultants and leaders within Delta Technologies, with pathways to leadership roles in project management or design leadership.

📝 Enhancement Note: This role offers a significant opportunity to gain specialized experience in public sector digital transformation, a growing and impactful field. The challenges presented are typical of complex consulting projects and offer substantial learning and development potential for ambitious operations professionals.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you approach redesigning a complex legacy application for a public sector client, considering user needs, technical constraints, and accessibility requirements?" Focus on your process, research methods, and stakeholder engagement.
• Collaboration & Stakeholder Management: "Describe a time you had to manage conflicting stakeholder requirements for a design project. How did you resolve it?" Prepare examples demonstrating your communication and negotiation skills.
• Problem-Solving: "Imagine you've identified a critical usability issue in a live application. What steps would you take to address it, and how would you prioritize potential solutions?" Outline your analytical and decision-making process.

Company & Culture Questions:

• Company Operations: "What do you know about Delta Technologies and our work in the public sector digital transformation space?" Show you've researched the company and understand its mission.
• Operations Team Dynamics: "How do you prefer to collaborate with developers and business analysts? What makes a successful cross-functional design team?" Discuss your teamwork style and experience with agile methodologies.
• Operations Impact Measurement: "How do you measure the success of your UX designs? Can you provide examples of metrics you've used?" Be ready to discuss KPIs and how you track user satisfaction and efficiency improvements.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, start with the challenge, your specific role, the process, the solution, and the results/impact.
• Highlight Key Decisions: Explain why you made certain design choices, referencing user research, best practices, or constraints.
• Showcase Process Artifacts: Include examples of personas, journey maps, wireframes, and prototypes to illustrate your methodology.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the positive outcomes of your work (e.g., increased task completion rates, reduced error rates, improved user satisfaction scores).
• Be Prepared for Q&A: Anticipate detailed questions about your process, tools, and decision-making.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design proficiency but also strategic thinking, problem-solving capabilities, and strong interpersonal skills, all crucial for a senior consultant role in a client-facing environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.
• Portfolio Customization: Tailor your resume and cover letter to highlight your experience in complex application design, user research, prototyping, accessibility, and any public sector or government project involvement. Ensure your portfolio prominently features projects that align with the responsibilities outlined.
• Resume Optimization: Clearly articulate your over five years of UX design experience, emphasizing achievements and quantifiable results. Integrate keywords such as "User Experience Design," "UX Research," "Usability Testing," "Figma," "Accessibility," "Wireframing," "Prototyping," and "Public Sector" naturally throughout your resume.
• Interview Preparation: Practice articulating your design process and presenting your portfolio projects with a focus on problem-solving, collaboration, and impact. Prepare specific examples that demonstrate your expertise in handling complex design challenges and working with diverse stakeholders.
• Company Research: Gain a thorough understanding of Delta Consulting Company, its mission, and its work in the Luxembourgish IT consulting market, particularly its engagement with public administrations. Familiarize yourself with the Digital Transformation Programme 2025 to better align your responses with the client's objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.