Associate User Experience (UX) Designer

📍 Job Overview

Job Title: Associate User Experience (UX) Designer
Company: Boeing India Private Limited
Location: Bangalore, India
Job Type: FULL_TIME
Category: User Experience (UX) Design / Product Design
Date Posted: 2026-02-12
Experience Level: 5-10 years
Remote Status: Hybrid (On-site presence in Bangalore is expected, with potential for flexible arrangements within India)

🚀 Role Summary

• Focus on the development, maintenance, and improvement of critical ecommerce applications within Boeing Global Services (BGS).
• Execute user-centered design activities across the entire product lifecycle, from initial discovery through to final delivery, ensuring optimal product usability.
• Conduct comprehensive user research, including interviews and iterative feedback loops, to define user requirements, map user flows, and establish usability goals.
• Translate complex user needs and business requirements into intuitive wireframes, detailed user flows, and compelling design alternatives, leveraging prototypes and style guides to convey design intent.
• Collaborate closely with global, cross-functional teams, including product managers, engineers, and support staff across India, the US, and other regions, to align on design and technical roadmaps.

📝 Enhancement Note: This role is specifically for an Associate UX Designer with a strong emphasis on ecommerce applications within the aerospace industry. The hybrid nature suggests a need for both collaborative in-office work and potential for remote flexibility within India. The description highlights a blend of hands-on design, user research, and cross-functional collaboration, indicating a mid-level position requiring a solid understanding of the UX design process and its application in a large enterprise environment.

📈 Primary Responsibilities

• Develop and support Boeing Global Service (BGS) ecommerce applications used for offering parts, products, and services to Business Regional & General Aviation (BRGA) and Commercial Airline (CA) customers worldwide.
• Partner with project teams to conduct user research, including user interviews and facilitating iterative feedback loops, to define user requirements, user flows, and usability goals.
• Translate user needs and business requirements into tangible design artifacts such as wireframes, user flows, design alternatives, prototypes, and style guides.
• Execute iterative usability tests to evaluate the efficiency and effectiveness of designs, diagnosing and prioritizing usability issues to refine solutions based on recommendations and findings.
• Work in close collaboration with development and QA teams based in the USA or other regions to support alignment between UX design and technical roadmaps.
• Create and maintain comprehensive UX documentation, including detailed design specifications and interaction guidelines.
• Actively track and contribute to reducing technical debt by hardening the software in collaboration with developers, leads, architects, Scrum Masters, and Product Owners.
• Participate in Agile teams, adhering to Agile and SAFe practices such as test-driven development, pair programming, and peer reviews, to ensure high-quality software craftsmanship.
• Provide mentorship to junior UX resources and contribute to the development of internal competency and critical skill sets within the team.
• Research and recommend new technologies, trends, and best practices to enhance product development activities.
• Be open to learning and working on multiple tools, skills, and roles as required by project needs.

📝 Enhancement Note: The responsibilities clearly indicate a need for a hands-on UX designer capable of managing the full design lifecycle within an Agile framework. The emphasis on global collaboration, technical debt reduction, and mentorship suggests a role that contributes to both project delivery and team development. The mention of "effort distribution – development (50%), maintenance (50%)" indicates a balanced focus on new feature creation and ongoing application improvement.

🎓 Skills & Qualifications

Education: Bachelor's degree (or equivalent relevant work experience/military experience). Advanced degrees are preferred but not required.

Experience: Minimum of 5+ years of experience in UX design, with a strong emphasis on ecommerce applications.

Required Skills:

• Strong foundation in user-centered design principles and design thinking methodology.
• Understanding of user-centered design deliverables including wireframes, visual design specifications, prototypes, and style guides.
• Familiarity with HTML/CSS and other UI technologies to provide detailed specifications for developers.
• Experience utilizing user behavior analytics data to inform and improve user experience.
• Proven experience working within Agile methodologies.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Cloud, and InVision.
• Experience interacting with end-users and stakeholders to gather requirements and validate designs.
• Demonstrated experience in conducting user research, creating UI designs, and performing usability evaluations.
• Expertise in responsive and mobile design principles, coupled with strong prototyping skills.
• Excellent storytelling abilities, with comfort in explaining design rationale to clients, stakeholders, and senior leadership.
• Innate capacity for creating engaging, highly usable designs and layouts.
• Ability to communicate design rationale effectively and advocate for the end-user within a corporate environment.
• Experience in conducting design sessions and actively upgrading industry knowledge.
• Capability to document the entire design process for projects and share case studies.

Preferred Skills:

• Minimum of 6+ years of experience, with at least 4+ years specifically in UX design with an ecommerce focus.
• Relevant certifications in UI/UX skillsets.
• Experience in the Aviation domain or with aviation-related application development.
• Experience with SAFe Agile methodologies.
• Working experience with tools like Flinto, Pixate, Framer, Axure, or Principle.

📝 Enhancement Note: The requirements emphasize a blend of hard UX skills (research, wireframing, prototyping, usability testing) and soft skills (communication, storytelling, advocacy, mentorship). The preference for aviation domain knowledge and SAFe Agile experience suggests a desire for candidates who can quickly integrate into Boeing's specific operational context. Proficiency in industry-standard tools is non-negotiable, with a list of preferred tools indicating potential for diverse project needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5+ years of UX design work, with a distinct emphasis on ecommerce applications.
• Case studies demonstrating a strong grasp of user-centered design principles and design thinking methodology in practice.
• Examples of detailed wireframes, user flows, interactive prototypes, and style guides that illustrate a clear design process.
• Evidence of using user research, usability testing, and analytics data to inform design decisions and drive product improvements.
• Projects that highlight experience with responsive and mobile design, including the creation of engaging and usable layouts.

Process Documentation:

• Documentation showcasing the end-to-end design process for at least one significant ecommerce project, from initial concept to final delivery.
• Clear articulation of how user needs and business requirements were translated into design solutions.
• Demonstrations of how user feedback and usability testing results were incorporated to refine designs.
• Examples of collaboration with development and QA teams, illustrating how design specifications were communicated and implemented.

📝 Enhancement Note: Given the role's focus on ecommerce and the company's scale, the portfolio should clearly demonstrate the candidate's ability to handle complex projects, manage multiple stakeholders, and deliver measurable improvements in user experience and business outcomes within an enterprise setting. The inclusion of process documentation is crucial for assessing the candidate's systematic approach and ability to articulate their design journey.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for an Associate UX Designer with 5-10 years of experience in Bangalore, India, the estimated annual salary range is ₹1,000,000 to ₹2,000,000 (INR). This range accounts for the specified experience level, the technical demands of UX design in a large corporation, and the cost of living in Bangalore.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).
• Retirement savings plan (e.g., Provident Fund in India).
• Paid time off, including vacation days, sick leave, and public holidays.
• Opportunities for professional development, training, and certifications.
• Potential for performance-based bonuses or incentives.
• Access to employee assistance programs.
• Opportunities for international travel and exposure to global teams.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. However, the role may require flexibility to work in different shift hours (morning, general, or night) to accommodate global team collaboration and project timelines.

📝 Enhancement Note: The salary range is an estimate based on industry data for UX Design roles with 5-10 years of experience in Bangalore, India. It is crucial to note that actual compensation will be determined by the company based on the candidate's specific qualifications, experience, and internal pay scales. The benefits package is typical for a large multinational corporation like Boeing, with specific details to be confirmed during the offer stage. The mention of shift work is important for candidates to consider regarding work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aerospace, Defense, Security, and Space Systems. Boeing is a global leader in this sector, known for its innovation, engineering excellence, and commitment to safety and quality.

Company Size: Boeing is a massive global corporation, employing over 170,000 individuals worldwide. The Boeing India Engineering & Technology Center (BIETC) alone comprises over 5,500 engineers, indicating a significant operational footprint and a structured corporate environment.

Founded: The Boeing Company was founded in 1916. This long history signifies stability, extensive experience, and deep-rooted expertise in its industry.

Team Structure:

• The UX design team is embedded within the Boeing ecommerce team, supporting the Boeing Global Services (BGS) IT organization.
• This team operates globally, with members in India, the US, and potentially other regions, requiring strong cross-functional collaboration.
• The Associate UX Designer will report to a UX Lead or Manager and work closely with Product Managers, Engineers, Architects, Scrum Masters, and Product Owners.
• The role involves mentorship of junior resources, suggesting a tiered structure within the UX team.

Methodology:

• The team operates within Agile and SAFe frameworks, emphasizing practices like test-driven development, pair programming, and peer reviews for high-quality software craftsmanship.
• A strong emphasis is placed on user-centered design, design thinking, and leveraging user research and analytics to drive product decisions.
• The company fosters a culture of continuous improvement, R&D, and adoption of new-age technologies.

Company Website: https://www.boeing.com/

📝 Enhancement Note: Boeing's culture is deeply rooted in engineering, safety, and quality, combined with a modern approach to technological innovation and employee well-being. The global nature of the teams means that collaboration and communication across different time zones and cultures are paramount. The description highlights a "people-driven culture" that values creativity, trust, and flexibility, alongside the importance of collaboration and face-to-face interactions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Associate User Experience (UX) Designer," typically indicating a mid-level professional with 5-10 years of experience. It requires a solid understanding of UX principles and methodologies, the ability to work independently on defined tasks, and the capacity to mentor junior team members. The role bridges hands-on design execution with strategic input and cross-functional collaboration.

Reporting Structure: The Associate UX Designer will likely report to a Senior UX Designer, UX Manager, or a Design Lead within the Boeing Global Services (BGS) IT organization. They will collaborate closely with Product Managers, Engineering Leads, Architects, Scrum Masters, and Product Owners, both locally and globally.

Operations Impact: The UX Designer's work directly impacts the usability, efficiency, and customer satisfaction of Boeing's critical ecommerce platforms. By ensuring intuitive and effective user experiences for customers purchasing parts, products, and services, the role contributes significantly to revenue generation, customer loyalty, and operational efficiency for Boeing Global Services. Delivering high-quality, user-friendly applications also supports Boeing's broader goals of innovation and technological leadership in the aerospace industry.

Growth Opportunities:

• Skill Specialization: Develop deeper expertise in specific UX areas such as e-commerce design, user research methodologies, interaction design, or accessibility.
• Leadership Development: Progress to Senior UX Designer roles, leading design initiatives, mentoring junior designers, and contributing to design strategy.
• Cross-Functional Mobility: Transition into related roles such as Product Management, Technical Program Management, or UX Research within Boeing's extensive network.
• Industry Exposure: Gain invaluable experience in the aerospace sector, a highly specialized and technologically advanced industry, which can open doors to unique career paths.
• Global Collaboration: Enhance skills in working with international teams, understanding diverse user needs, and navigating global project management complexities.

📝 Enhancement Note: The growth path outlined suggests that an Associate UX Designer at Boeing can expect to evolve into a more senior or specialized role, with opportunities for leadership and broader impact within the organization. The emphasis on mentorship and cross-functional collaboration points towards a development-focused environment where learning and contribution are highly valued.

🌐 Work Environment

Office Type: This role is designated as "Hybrid" and based in Bangalore, India. While specific details on the office setup are not provided, large multinational corporations like Boeing typically offer modern, well-equipped office spaces designed for collaboration and individual work. This may include open-plan areas, meeting rooms, and quiet zones.

Office Location(s): The position is specifically located in Bangalore, India. Boeing has a significant presence in India, with engineering and technology centers that are likely well-connected within the city.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with local and global teams, suggesting a workspace that facilitates teamwork through meeting rooms, shared digital tools, and potentially project-based team areas.
• Technology & Tools: Access to industry-standard UX design software (Figma, Sketch, Adobe CC, InVision) and collaboration platforms will be essential. The company's commitment to new-age technologies implies a modern IT infrastructure.
• Team Interaction: Regular interactions with peers, product managers, engineers, and stakeholders are expected, fostering a dynamic and interactive work atmosphere.

Work Schedule: While the standard work week is likely 40 hours, the hybrid nature and global team collaboration may necessitate flexibility in working hours. Candidates should be prepared for potential shift work (morning, general, or night) to align with different time zones.

📝 Enhancement Note: The hybrid designation in combination with the mention of potential shift work suggests a dynamic work environment. Candidates should be adaptable and prepared for a blend of in-office collaboration and potential remote flexibility, with a clear understanding that global project needs may influence daily working hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and relevant experience, particularly in ecommerce UX.
• Technical Interview(s): Interviews with UX Leads or Senior Designers to evaluate your understanding of UX principles, design methodologies, and proficiency with design tools. Expect discussions on your approach to specific design challenges.
• Portfolio Review Session: A dedicated session where you will present selected case studies from your portfolio, explaining your design process, rationale, and the impact of your work. Be prepared to discuss your contributions to projects in detail.
• Cross-Functional/Behavioral Interview: An interview with Product Managers, Engineers, or other stakeholders to assess your collaboration skills, communication abilities, problem-solving approach, and cultural fit within Boeing's environment.
• Final Interview: Potentially with a hiring manager or senior leadership to discuss career aspirations and confirm alignment with the role and company.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest ecommerce UX case studies that best showcase your skills and experience relevant to this role.
• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you proposed, and the measurable outcomes or impact.
• Highlight Process: Emphasize your user-centered design approach, how you incorporated user feedback, and how you collaborated with cross-functional teams.
• Showcase Tools: Demonstrate proficiency in key tools like Figma, Sketch, Adobe Creative Cloud, and InVision. If you have experience with preferred tools (Axure, Framer), highlight those too.
• Focus on Impact: Quantify results where possible (e.g., improvements in conversion rates, task completion times, user satisfaction scores).
• Prepare for Questions: Anticipate questions about your design decisions, how you handle design challenges, and your experience with Agile methodologies.

Challenge Preparation:

• Design Exercise: You may be given a design challenge to complete within a specific timeframe, either before an interview or during a session. This could involve wireframing, prototyping, or outlining a user flow for a given scenario.
• Problem-Solving: Be ready to discuss how you would approach a hypothetical ecommerce design problem for Boeing. Focus on your thought process, research methods, and iterative design approach.
• Agile/SAFe Understanding: Prepare to discuss your experience working in Agile or SAFe environments, including your role in ceremonies like sprint planning, daily stand-ups, and retrospectives.

📝 Enhancement Note: The interview process is structured to assess both design competency and the ability to integrate into a large, collaborative, and globally distributed team. A strong, well-articulated portfolio that highlights ecommerce experience and a clear understanding of user-centered design processes within an Agile framework will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary expectation), Sketch, Adobe Creative Cloud (Photoshop, Illustrator, XD), InVision. Proficiency in at least one primary tool is essential.
• Collaboration & Documentation: Tools for team communication (e.g., Microsoft Teams, Slack), project management (e.g., Jira, Confluence), and version control for design assets.
• User Research & Analytics: Tools for conducting user interviews, usability testing, and analyzing user behavior data. This may include platforms for surveys, session recordings, and analytics dashboards.

Analytics & Reporting:

• Experience with user behavior analytics tools to interpret data and inform design decisions is required. Specific tools may vary, but the ability to translate data into actionable insights is key.

CRM & Automation:

• While not a direct CRM role, an understanding of how UX design integrates with ecommerce platforms and potentially CRM systems to enhance customer journeys is beneficial.

Preferred Tools:

• Flinto, Pixate, Framer, Axure, Principle for advanced prototyping needs.

📝 Enhancement Note: The technology stack emphasizes industry-standard UX design tools. Mastery of Figma is likely a key requirement, with strong familiarity in Sketch and the broader Adobe Creative Suite also expected. The ability to leverage user analytics data within the design process is a crucial differentiator for this role.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and advocating for the end-user, ensuring that all design decisions prioritize usability and customer satisfaction.
• Quality & Integrity: Upholding Boeing's core values of safety, quality, and integrity in all aspects of design work, ensuring robust and reliable ecommerce solutions.
• Innovation & Continuous Learning: Actively seeking new technologies, design trends, and best practices to enhance product development and personal skill sets.
• Collaboration & Teamwork: Fostering a collaborative spirit to work effectively with diverse, global teams, valuing different perspectives and contributing to shared goals.
• Efficiency & Optimization: Striving for efficient design processes and optimized application performance, including contributing to the reduction of technical debt.

Collaboration Style:

• Global & Cross-Functional: The team embraces collaboration across different regions and functions (Product Management, Engineering, Support), requiring strong communication and relationship-building skills.
• Agile & Iterative: Work is conducted in an Agile environment, promoting iterative design, frequent feedback loops, and adaptive planning.
• Mentorship & Knowledge Sharing: A culture that encourages mentorship, peer reviews, and the sharing of knowledge and best practices to elevate the team's collective expertise.
• Data-Informed Decision Making: Valuing data and user insights as key drivers for design decisions, alongside creative ideation.

📝 Enhancement Note: Boeing's culture values a blend of traditional engineering rigor with modern agile practices and a focus on employee growth. The UX team's culture likely reflects this, emphasizing precision, user advocacy, and collaborative problem-solving within a global, fast-paced environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Collaboration Complexity: Navigating time zone differences, cultural nuances, and diverse stakeholder expectations across international teams.
• Balancing Innovation with Legacy Systems: Integrating modern UX practices and designs with existing, potentially legacy, ecommerce platforms and technical constraints.
• Managing Technical Debt: Contributing to the ongoing effort of reducing technical debt while concurrently developing new features, requiring careful prioritization and design considerations.
• Rapidly Evolving Technology: Staying abreast of rapid advancements in UX design tools, methodologies, and ecommerce technologies within the competitive aerospace sector.
• Diverse User Base: Designing for a broad spectrum of users, from individual aviation enthusiasts to large commercial airlines, each with unique needs and technical proficiencies.

Learning & Development Opportunities:

• Specialized UX Training: Access to internal and external training programs focused on advanced UX techniques, e-commerce specific design patterns, and emerging technologies.
• Industry Conferences & Certifications: Opportunities to attend relevant industry events and pursue certifications that enhance UX expertise.
• Mentorship Programs: Benefit from mentorship by senior UX designers and leaders within Boeing, gaining insights into career progression and advanced design strategies.
• Cross-Disciplinary Exposure: Opportunities to learn from and collaborate with engineers, product managers, and data analysts, broadening understanding of the product development lifecycle.
• Exposure to Aerospace Domain: Develop deep expertise in the unique challenges and opportunities of designing for the aerospace industry, a niche and highly specialized field.

📝 Enhancement Note: The challenges presented are typical for a large, global enterprise in a high-tech industry. The company's emphasis on R&D and continuous learning suggests robust support for professional development, enabling employees to overcome these challenges and grow their careers.

💡 Interview Preparation

Strategy Questions:

• UX Strategy in E-commerce: "How would you approach designing a new feature for a complex B2B ecommerce platform like Boeing's, considering user needs, business goals, and technical constraints? Walk us through your process." (Focus on user-centered design, iterative design, and stakeholder alignment).
• Collaboration & Advocacy: "Describe a time you had to advocate for a user-centered design decision that was initially met with resistance from stakeholders or engineers. How did you present your case and what was the outcome?" (Highlight communication, storytelling, data-driven persuasion, and compromise).
• Problem-Solving & Process Improvement: "Imagine our ecommerce checkout process has a high abandonment rate. How would you diagnose the problem, what UX methods would you employ, and what types of solutions might you propose?" (Demonstrate analytical thinking, research skills, and iterative solution design).

Company & Culture Questions:

• Boeing's Values: "How do Boeing's core values (safety, quality, integrity) translate into your approach to UX design for ecommerce applications?" (Connect your design philosophy to company principles).
• Teamwork: "Describe your experience working in global, cross-functional teams within an Agile/SAFe framework. What are the key elements of successful collaboration in such environments?" (Showcase adaptability, communication, and understanding of Agile practices).
• Impact Measurement: "How do you measure the success of your UX designs, especially in an ecommerce context? What metrics are most important to you?" (Discuss KPIs like conversion rates, task completion, user satisfaction, and reduction in support tickets).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the steps you took, your design rationale, the challenges you faced, and the final outcome or impact.
• Quantify Results: Wherever possible, use data and metrics to demonstrate the effectiveness of your designs. If exact numbers aren't available, articulate the intended impact.
• Showcase Your Process: Emphasize your user research, wireframing, prototyping, and usability testing methodologies. Explain why you made certain design choices.
• Highlight Collaboration: Mention how you worked with product managers, engineers, and other stakeholders.
• Be Prepared for Deep Dives: Anticipate detailed questions about specific design decisions, tool usage, and your problem-solving approach.

📝 Enhancement Note: The interview questions are designed to probe your understanding of UX in an enterprise ecommerce setting, your ability to collaborate effectively, and your alignment with Boeing's culture. A strong portfolio presentation that clearly articulates your process and impact is crucial.

📌 Application Steps

To apply for this Associate User Experience (UX) Designer position:

• Submit your application through the Boeing careers portal via the provided link.
• Customize Your Resume: Tailor your resume to highlight your 5+ years of experience in UX design, specifically emphasizing your work on ecommerce applications and your proficiency in user-centered design principles, design thinking, and Agile methodologies. Use keywords from the job description.
• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your strongest ecommerce UX case studies, and clearly articulates your design process, rationale, and outcomes. Be ready to present specific examples during interviews.
• Research Boeing & BIETC: Gain a thorough understanding of Boeing's mission, its ecommerce initiatives (Boeing Global Services), and the role of the Boeing India Engineering & Technology Center (BIETC). Familiarize yourself with their core values and industry position.
• Practice Interview Responses: Prepare answers to common UX interview questions, focusing on behavioral scenarios, technical skills, and your approach to design challenges, particularly those related to ecommerce and global collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.