Associate User Experience (UX)

📍 Job Overview

Job Title: Associate User Experience (UX)
Company: 9D Technologies & Imagination AI
Location: Rawalpindi, Punjab, Pakistan
Job Type: FULL_TIME
Category: User Experience (UX) Operations / GTM Enablement
Date Posted: August 12, 2025
Experience Level: Entry-Level (0-2 years)
Remote Status: On-site

🚀 Role Summary

• Drive user-centric design initiatives by creating intuitive and engaging user experiences for mobile applications and games, leveraging AI-driven insights.
• Collaborate closely with cross-functional teams, including product management, development, and marketing, to translate business requirements into seamless user interfaces and workflows.
• Contribute to the continuous improvement of user journeys through data-driven analysis, user research, and iterative design processes.
• Support the development and maintenance of design systems and style guides to ensure consistency and brand adherence across all digital products.
• Apply knowledge of mobile design principles, including Material Design and iOS Human Interface Guidelines, to optimize user interactions.

📝 Enhancement Note: While this role is titled "Associate User Experience (UX)", its responsibilities in collaborating with product managers, translating requirements into functional designs, and iterating based on analytics and A/B testing indicate a strong connection to the operational aspects of Go-To-Market (GTM) enablement. The focus on user experience directly impacts customer acquisition, retention, and overall product adoption, which are critical GTM metrics. Therefore, this role can be viewed through the lens of UX Operations supporting GTM success.

📈 Primary Responsibilities

• Design and develop user flows, wireframes, and interactive prototypes for new features and existing mobile applications, ensuring alignment with user needs and business objectives.
• Conduct user research, including surveys, interviews, and usability testing, to gather insights, identify pain points, and validate design decisions, feeding this data back into the product development lifecycle.
• Collaborate with developers to ensure the accurate implementation of UI designs and user experience principles, providing detailed specifications and design assets.
• Assist in the creation and maintenance of comprehensive design systems, style guides, and component libraries to ensure brand consistency and streamline the design and development process.
• Analyze user feedback, A/B testing results, and product analytics to identify areas for UX improvement and propose data-driven design iterations.
• Stay abreast of the latest trends in mobile UX, AI in design, and best practices within the mobile application and gaming industries to inform design strategies.
• Document design processes, user research findings, and design rationale to facilitate knowledge sharing and maintain a consistent user experience across the product portfolio.

📝 Enhancement Note: The responsibilities listed emphasize a hands-on approach to design execution and a strong reliance on data and user feedback for iteration. This aligns with operational roles that focus on process efficiency and continuous improvement within the product development lifecycle, directly impacting GTM strategies by enhancing user engagement and conversion rates.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.

Experience:

• 1-2 years of professional experience in User Experience (UX) design, with a demonstrated focus on mobile applications.

Required Skills:

• User Experience Design: Proven ability to create intuitive user interfaces and engaging user experiences for mobile platforms.
• Prototyping & Wireframing: Proficiency in creating wireframes, user flows, and interactive prototypes using industry-standard tools.
• Design Tools Proficiency: Expertise in at least one of the following: Figma, Sketch, Adobe XD, or similar UX/UI design software.
• User Research Fundamentals: Basic understanding and practical application of user research methodologies, including usability testing and user interviews.
• Mobile Design Standards: Familiarity with Material Design principles and iOS Human Interface Guidelines to ensure platform-specific usability.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
• Problem-Solving: Strong analytical and problem-solving skills to identify and address UX challenges.

Preferred Skills:

• Game UX Principles: Experience or a strong understanding of user experience design principles specific to mobile games.
• Design Systems: Experience contributing to or maintaining design systems and style guides.
• Motion Design: Familiarity with motion design tools such as After Effects or ProtoPie for creating micro-interactions and animations.
• AI/ML Personalization: Exposure to or interest in applying AI/ML for personalized user experiences.
• Interactive Media Passion: A genuine interest in interactive media, digital entertainment, or mobile gaming.

📝 Enhancement Note: The preference for game UX principles and AI/ML personalization suggests a forward-thinking approach to user experience that aligns with the company's focus on AI-driven innovation. For candidates not directly experienced in games, demonstrating a strong understanding of user engagement and retention strategies in any digital product can be a transferable skill.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Mobile Project Case Studies: Showcase at least 2-3 detailed case studies of mobile application projects, highlighting your role and contributions from concept to completion.
• Wireframes & User Flows: Include examples of wireframes and user flow diagrams that demonstrate your process for mapping out user journeys and information architecture.
• Interactive Prototypes: Provide links to or interactive versions of prototypes that illustrate key user interactions and design solutions.
• Design Process Documentation: Clearly articulate your design process for each project, including research methods, ideation, iteration, and problem-solving approaches.
• Visual Design Examples: Present examples of UI mockups and visual design elements that align with established design principles and brand guidelines.

Process Documentation:

• Demonstrate an understanding of how to document design processes, including user research findings, usability test results, and design rationale.
• Showcase an ability to contribute to or maintain design system documentation, ensuring consistency and scalability of UI components.
• Provide examples of how you have iterated on designs based on feedback, analytics, or A/B testing, illustrating a data-driven approach to process improvement.

📝 Enhancement Note: A strong portfolio is critical for this role, as it serves as tangible proof of design skills and process understanding. Candidates should emphasize projects that demonstrate problem-solving, user empathy, and a structured approach to design, mirroring the operational rigor expected in process-driven roles.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Associate UX Designers in Rawalpindi, Pakistan, with 1-2 years of experience, a competitive salary range would typically fall between PKR 80,000 to PKR 150,000 per month. This estimate considers the cost of living in Rawalpindi, the company's industry focus (technology and AI), and the entry-level nature of the role.

Benefits:

• Competitive Salary: Remuneration commensurate with experience and market standards.
• Family Health Insurance: Comprehensive healthcare coverage for employees and their immediate families.
• Paid Time Off (PTO): Generous allocation of paid leave for vacation, personal needs, and sick days.
• Work-Life Balance: Commitment to fostering a healthy balance between professional responsibilities and personal life.
• Daily Lunch: Provided meals to support employee well-being and productivity during work hours.
• In-house Gym: On-site fitness facilities to promote employee health and wellness.

Working Hours:

• Standard full-time working hours, likely aligning with a 40-hour work week, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The salary estimate is based on general market data for similar roles in Pakistan. Actual compensation may vary based on the specific candidate's qualifications, interview performance, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Technology, Mobile Applications, and AI-driven Innovation. 9D Technologies & Imagination AI operates at the intersection of cutting-edge technology, focusing on creating engaging digital experiences in the mobile app and gaming sectors, heavily influenced by artificial intelligence. This industry context means a fast-paced environment with a constant drive for innovation and user satisfaction.

Company Size:

• [Not specified in the input data]. A company size would influence the operational structure, team dynamics, and the degree of autonomy and process standardization. If smaller, expect a more agile, hands-on environment; if larger, more defined processes and specialized roles.

Founded:

• [Not specified in the input data]. The founding date and company history can provide insights into its culture, stability, and growth trajectory. Newer companies might be more experimental, while established ones may have more mature operational frameworks.

Team Structure:

• UX/UI Team: The Associate UX will likely be part of a dedicated UX/UI team, collaborating with senior UX designers, UI designers, and potentially UX researchers.
• Cross-Functional Collaboration: Close interaction with Product Managers to understand requirements, Developers for implementation, and potentially Marketing teams for go-to-market strategies.
• Reporting Structure: Likely reports to a Lead UX Designer, UX Manager, or Head of Product/Design.

Methodology:

• Agile Development: Given the fast-paced nature of mobile app development, an agile or iterative approach to design and development is highly probable.
• User-Centric Design: A strong emphasis on user feedback, research, and data analysis to drive design decisions.
• AI Integration: A core focus on leveraging AI for innovation, personalization, and enhancing user experiences.

Company Website: https://jobs.workable.com/company/552wBaXNpcT5sxRdJjAKWk/jobs-at-9d-technologies-%26-imagination-ai

📝 Enhancement Note: The company's emphasis on AI and mobile applications suggests a culture that values innovation, rapid iteration, and data-driven decision-making. Understanding how UX processes integrate with AI development will be key.

📈 Career & Growth Analysis

Operations Career Level:

• This is an entry-level (Associate) position, ideal for individuals with 1-2 years of experience looking to build a career in User Experience design within the dynamic tech and AI sector. It offers a foundation in core UX principles and practical application in a product-focused environment.

Reporting Structure:

• The Associate UX Designer will likely report to a Senior UX Designer, UX Lead, or a Product Manager, receiving guidance and mentorship on projects and career development. The team structure is expected to be collaborative, with opportunities to learn from experienced professionals.

Operations Impact:

• The UX team's work directly impacts user acquisition, engagement, retention, and overall product success. By ensuring intuitive and delightful user experiences, this role contributes significantly to customer satisfaction, conversion rates, and the overall market competitiveness of 9D Technologies' products. Effective UX operations are critical for a strong Go-To-Market (GTM) strategy, as user experience is a key differentiator.

Growth Opportunities:

• Skill Specialization: Opportunity to specialize in areas like mobile gaming UX, AI-driven personalization, user research, or interaction design.
• Mentorship: Learn from experienced UX/UI professionals and product managers, gaining insights into best practices and career progression.
• Project Variety: Work on diverse mobile applications and potentially games, broadening experience across different user needs and technical challenges.
• Advancement: Potential to grow into a UX Designer, Senior UX Designer, or specialized roles like UX Researcher or Interaction Designer within the company.

📝 Enhancement Note: For an Associate role, focusing on learning and demonstrating a strong grasp of fundamental UX processes and a willingness to adapt to new technologies like AI will be crucial for career growth.

🌐 Work Environment

Office Type:

• On-site. This indicates a traditional office setting where in-person collaboration and direct team interaction are prioritized.

Office Location(s):

• Rawalpindi, Punjab, Pakistan. This location places the role within a significant urban and technological hub in Pakistan.

Workspace Context:

• Collaborative Environment: Expect an open or semi-open office layout designed to foster teamwork and communication between designers, developers, and product teams.
• Technology Access: Provision of necessary hardware and software (Figma, Sketch, Adobe XD, etc.) to perform design tasks effectively.
• Team Interaction: Regular opportunities for design critiques, brainstorming sessions, and knowledge sharing within the UX team and with other departments.

Work Schedule:

• Standard full-time, likely Monday to Friday, with an expectation of 40 hours per week. Flexibility may be offered based on project deadlines and company policy, but the on-site nature suggests adherence to core office hours.

📝 Enhancement Note: The on-site nature of the role is beneficial for junior professionals seeking direct mentorship and immersive learning experiences within a team environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and design capabilities.
• Technical Interview: Discussion focused on UX principles, design process, tool proficiency, and problem-solving skills. May include a live design exercise or a deep dive into portfolio projects.
• Portfolio Presentation: Candidates will likely be asked to present and walk through selected case studies from their portfolio, explaining their design decisions, process, and the impact of their work.
• Team/Cultural Fit Interview: Conversation with potential team members or hiring managers to assess collaboration skills, communication style, and alignment with company culture.
• Final Interview: May involve senior leadership to discuss career aspirations and overall fit.

Portfolio Review Tips:

• Tell a Story: For each case study, clearly articulate the problem, your process, your specific contributions, the solutions you designed, and the measurable outcomes or lessons learned.
• Highlight Problem-Solving: Emphasize how you identified and addressed user pain points or business challenges through your designs.
• Showcase Process: Include wireframes, user flows, research insights, and iteration examples to demonstrate your thought process, not just final polished screens.
• Quantify Impact: Where possible, use data (e.g., conversion rate improvements, user satisfaction scores) to demonstrate the effectiveness of your UX solutions.
• Tailor Your Presentation: Select projects that are most relevant to mobile applications and, if possible, games. Be prepared to discuss the specific tools used and why.

Challenge Preparation:

• Design Thinking: Be ready to discuss your approach to understanding user needs, defining problems, ideating solutions, prototyping, and testing.
• Tool Proficiency: Practice articulating your experience with Figma, Sketch, or Adobe XD, and be prepared for potential hands-on exercises.
• Mobile UX Best Practices: Review Material Design and iOS Human Interface Guidelines, and be ready to discuss how you apply them.
• AI in UX: Consider how AI can enhance user experiences in mobile apps and be prepared to discuss your thoughts on this trend.

📝 Enhancement Note: The emphasis on portfolio presentation and process documentation suggests that the company values candidates who can clearly articulate their design thinking and demonstrate tangible results from their work.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Figma, Sketch, Adobe XD (Proficiency in at least one is required).
• Prototyping Tools: InVision, Figma, Adobe XD, ProtoPie (for interactive prototypes and micro-interactions).
• Wireframing Tools: Balsamiq, Miro, or built-in features within Figma/Sketch/XD.

Analytics & Reporting:

• Mobile Analytics Platforms: Google Analytics for Mobile Apps, Firebase Analytics, Amplitude, Mixpanel (Familiarity with data tracking and analysis for user behavior).
• A/B Testing Tools: Optimizely, Firebase A/B Testing, or similar platforms for experimental design.

CRM & Automation:

• [Not explicitly mentioned, but understanding CRM principles for user data management might be beneficial.]

📝 Enhancement Note: Proficiency in modern design and prototyping tools is essential. Familiarity with analytics platforms will be a strong asset for demonstrating data-driven design capabilities.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and prioritizing the needs and experiences of users in all design decisions.
• Innovation: Embracing new technologies, especially AI, to create novel and impactful digital experiences.
• Collaboration: Fostering a team environment where open communication, feedback, and shared problem-solving are encouraged across departments.
• Data-Driven Decision Making: Utilizing user research, analytics, and testing results to inform and validate design strategies.
• Efficiency: Striving for streamlined design processes and effective implementation to deliver high-quality products efficiently.

Collaboration Style:

• Cross-Functional Integration: Working closely with Product Managers, Developers, and other stakeholders to ensure cohesive product development.
• Feedback Culture: Actively participating in design critiques and providing constructive feedback to peers, while being receptive to feedback on one's own work.
• Knowledge Sharing: Contributing to a culture of learning by sharing insights, best practices, and learnings from projects.

📝 Enhancement Note: The company's values likely align with a proactive, innovative, and collaborative approach to product development, where UX plays a pivotal role in achieving business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively integrating user desires with technical constraints and business objectives.
• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to changing requirements and feedback cycles common in mobile app development.
• Designing for Diverse User Segments: Catering to a global audience with varied cultural backgrounds and technological literacy.
• Integrating AI into UX: Exploring and implementing AI-driven personalization and features in a meaningful way that enhances, rather than complicates, user experience.

Learning & Development Opportunities:

• Workshops & Training: Access to internal or external training on advanced UX techniques, AI in design, and new design tools.
• Industry Conferences: Potential to attend relevant UX, design, or AI conferences to stay updated on trends and network with peers.
• Mentorship Programs: Formal or informal mentorship from senior designers to guide career development and skill enhancement.
• Exposure to Cutting-Edge Technology: Working with AI and advanced mobile technologies provides a unique learning curve and opportunity for specialization.

📝 Enhancement Note: Embracing the challenges, particularly around AI integration and rapid iteration, will be key to professional growth in this role and company.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you approach designing a new onboarding flow for a mobile game to maximize user retention in the first 24 hours?" (Focus on user journey mapping, key decision points, and data points to track).
• Collaboration: "Describe a time you had to work with a developer who had a different vision for a UI element. How did you resolve it?" (Highlight communication, negotiation, and compromise skills).
• Problem-Solving: "Imagine our app's user reviews indicate frustration with a specific feature. How would you diagnose the problem and propose a UX solution?" (Emphasize research, data analysis, and iterative design).

Company & Culture Questions:

• "What interests you about 9D Technologies and our focus on AI in mobile applications?" (Research the company's products and mission).
• "How do you stay updated on the latest UX trends and best practices, especially those related to mobile and AI?" (Demonstrate continuous learning).
• "Describe your ideal team environment and how you contribute to a positive and productive culture." (Align your response with company values).

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem Statement -> Research & Insights -> Ideation -> Design Solutions (Wireframes, Prototypes, UI) -> Testing & Iteration -> Outcome & Learnings.
• Metrics: Be prepared to discuss any metrics related to your projects, such as user engagement, task completion rates, or user satisfaction. If metrics are unavailable, discuss how you would measure success.
• Interaction: Be ready to interact with your prototypes or design files, explaining specific design choices and the rationale behind them.

📝 Enhancement Note: Preparing specific examples that demonstrate your understanding of the UX process, your problem-solving abilities, and your enthusiasm for the company's mission will be crucial for success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Tailor your portfolio to highlight mobile application design projects, showcasing wireframes, user flows, and interactive prototypes. Ensure case studies clearly articulate your design process and problem-solving approach.
• Resume Optimization: Update your resume to emphasize your 1-2 years of UX experience, proficiency in relevant design tools (Figma, Sketch, Adobe XD), and any experience with user research or mobile design principles. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design thinking process, be ready to present your portfolio with confidence, and prepare examples that demonstrate your collaboration and problem-solving skills. Research 9D Technologies' products and their approach to AI.
• Company Research: Familiarize yourself with 9D Technologies' existing mobile applications and games. Understand their target audience and how AI is integrated into their offerings. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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