Alternance - Consultant en UX (H/F)

📍 Job Overview

Job Title: Alternance - Consultant en UX (H/F) Company: Studi CFA Location: Paris, Île-de-France, France Job Type: FULL_TIME Category: Operations Strategy & Design (UX Focus) Date Posted: November 12, 2025 Experience Level: Entry-Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• Focus on User Experience (UX) optimization through data-driven analysis and user feedback integration.
• Conduct comprehensive UX audits and user testing to identify areas for process improvement and enhanced user journeys.
• Design and prototype user-centric solutions, collaborating closely with cross-functional teams, particularly development.
• Implement continuous improvement strategies by monitoring and analyzing user data to refine operational workflows and product design.
• This role is ideal for an aspiring operations professional looking to gain hands-on experience in user experience design and its impact on business processes.

📝 Enhancement Note: This role is an apprenticeship ("alternance") in France, typically for individuals pursuing a formal qualification. It combines on-the-job training with academic study. The "Consultant en UX" title, while rooted in design, has strong operational implications for how user interactions are managed, optimized, and how feedback loops are integrated into continuous improvement cycles. This aligns with GTM (Go-To-Market) operations by ensuring the end-user experience is efficient and effective.

📈 Primary Responsibilities

• Analyze user needs and behaviors to identify critical touchpoints for experience optimization within the customer journey.
• Perform detailed UX audits, including heuristic evaluations and competitive analysis, to benchmark current performance against industry best practices.
• Execute user testing methodologies (e.g., A/B testing, usability testing, surveys) to gather qualitative and quantitative data on user interactions.
• Translate user feedback and data insights into actionable design recommendations, including wireframes, mockups, and interactive prototypes.
• Collaborate with development and product teams to ensure seamless implementation of UX enhancements, maintaining design integrity and functional requirements.
• Monitor key performance indicators (KPIs) related to user engagement, satisfaction, and conversion rates, providing regular reports and actionable insights for improvement.
• Contribute to defining and refining user personas and journey maps to ensure a consistent and optimized user experience across all touchpoints.
• Assist in the development and maintenance of design systems and style guides to ensure brand consistency and efficient workflow for design and development teams.

📝 Enhancement Note: Given the apprenticeship nature and the "Consultant" title, the responsibilities will involve a significant learning curve. The focus will be on executing defined tasks under guidance, rather than strategic leadership. The "data analysis" aspect is crucial for operations, linking user behavior to measurable business outcomes.

🎓 Skills & Qualifications

Education: Enrolled in a relevant academic program for Design, Digital Marketing, or a related field, suitable for an apprenticeship contract (e.g., Bachelor's or Master's degree in progress). Experience: Prior academic projects or internships demonstrating an understanding of user-centered design principles and/or operational analysis.

Required Skills:

• Strong organizational and rigorous analytical skills to manage tasks and interpret data.
• Excellent communication skills, both written and verbal, for clear articulation of ideas and feedback.
• Proven ability to work effectively in a team environment, collaborating with diverse skill sets.
• Foundational understanding of User Experience (UX) principles and design thinking methodologies.
• Familiarity with design tools for wireframing and prototyping (e.g., Figma, Sketch, Adobe XD).

Preferred Skills:

• Experience with user research and testing techniques.
• Basic knowledge of data analysis tools or principles.
• Familiarity with agile development methodologies.
• An understanding of how UX impacts business metrics and operational efficiency.
• Fluency in French is essential, with a good command of English beneficial for industry research.

📝 Enhancement Note: As this is an apprenticeship, the emphasis is on foundational skills, willingness to learn, and a strong aptitude for teamwork and organization. The "rigorous" and "organized" requirements point to the need for structured thinking, which is paramount in operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 1-2 academic or personal projects that demonstrate the application of UX design principles.
• Projects should highlight the candidate's ability to analyze user needs and translate them into tangible design solutions (e.g., wireframes, prototypes).
• For each project, clearly articulate the problem statement, the user research conducted, the design process followed, and the intended outcome.
• Include examples of user testing feedback and how it informed design iterations.

Process Documentation:

• Candidates are expected to document their design process clearly, demonstrating an understanding of workflow stages from research to implementation.
• While formal process documentation might not be extensive at this level, the ability to articulate one's thought process and methodology is key.
• Familiarity with documenting user flows and interaction design specifications is a plus.

📝 Enhancement Note: For an apprenticeship role, the portfolio will likely consist of academic projects, personal passion projects, or contributions to open-source initiatives. The focus will be on demonstrating the process of thinking and methodology over extensive, complex, or commercially deployed projects. The ability to articulate operational thinking (identifying needs, designing solutions, testing, iterating) is more critical than the scale of the project.

💵 Compensation & Benefits

Salary Range: €486.49 - €1801 gross per month. This range is determined by age and educational level, in accordance with French apprenticeship regulations.

Benefits:

• Paid apprenticeship contract with a fixed monthly salary.
• Opportunity to gain formal qualifications (diploma) recognized by the state through STUDI.
• Hands-on work experience in a dynamic UX/Operations role.
• Access to STUDI's coaching and support services for apprentices.
• Potential for future employment opportunities based on performance and business needs.
• Exposure to a professional work environment and cross-functional team collaboration.

Working Hours: Approximately 35-40 hours per week, aligned with typical French company schedules, balancing work in the host company with academic study time.

📝 Enhancement Note: The salary is legally mandated for apprenticeships in France and varies based on age and the year of the apprenticeship contract. The primary "benefit" is the educational attainment and practical experience gained. The "40" for working hours is an assumption based on typical full-time apprenticeship schedules in France, though it can vary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education Technology (EdTech) and Professional Training. STUDI is a leading online learning institution. The partner company operates within a sector that benefits from strong UX, likely in technology, digital services, or e-commerce. Company Size: Studi CFA is a significant educational institution. The partner company's size is not specified but is implied to be large enough to host an apprentice and engage in UX/development collaboration. Founded: Studi was founded in 2002, indicating established experience in online education.

Team Structure:

• The apprentice will likely be integrated into a UX design team or a broader Product/Marketing team within the partner company.
• Reporting will be to a UX Lead, Design Manager, or a designated mentor within the host company, with academic oversight from STUDI.
• Collaboration will be essential with developers, product managers, and potentially marketing or sales operations teams to understand user needs and business objectives.

Methodology:

• Emphasis on user-centered design principles and agile development practices.
• Data-driven decision-making is expected, with analysis of user behavior and feedback informing design and operational improvements.
• Continuous learning and adaptation are core to both the EdTech and UX fields.

Company Website: https://cfa.studi.com

📝 Enhancement Note: The company culture for STUDI itself is focused on accessible, online education. The partner company's culture will be specific to their industry but is likely to value innovation, user satisfaction, and efficient operational processes that support their core business. The "Consultant en UX" role bridges the gap between user needs and business operations.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, apprenticeship-based role designed for individuals at the beginning of their career. It provides foundational experience in UX design with an operational lens. Reporting Structure: The apprentice will report to a mentor at the host company and receive academic guidance from STUDI. This dual reporting structure is typical for apprenticeships. Operations Impact: While direct operational impact may be limited at this entry level, the role contributes to improving user experience, which directly influences customer acquisition, retention, and overall business efficiency. Successful UX design can reduce support costs and increase conversion rates, key operational metrics.

Growth Opportunities:

• Skill Development: Deepen expertise in UX research, design tools, prototyping, and user testing methodologies.
• Industry Exposure: Gain practical experience in a professional environment, understanding how UX integrates with business operations and GTM strategies.
• Networking: Build professional relationships with industry experts and potential future employers within the partner company and the STUDI network.
• Career Advancement: Upon successful completion of the apprenticeship and academic program, there is potential for full-time employment or further specialization in UX, product management, or related operations roles.

📝 Enhancement Note: The growth trajectory is primarily educational and experiential. The "operations impact" is framed through the lens of UX's contribution to business efficiency and customer success, which are core operational concerns.

🌐 Work Environment

Office Type: On-site within the partner company's office. This will likely be a standard professional office environment, potentially with collaborative workspaces and dedicated areas for design and development teams. Office Location(s): Paris (75002), France. This is a central business district location, likely offering good public transport access.

Workspace Context:

• Access to standard office equipment and potentially specialized design software and hardware.
• Opportunities to interact with a professional team, participate in meetings, and observe day-to-day operations.
• A collaborative setting that encourages learning from experienced professionals.

Work Schedule: A structured work schedule, typically around 35-40 hours per week, will be established in agreement with the host company and STUDI, ensuring sufficient time for both work responsibilities and academic pursuits.

📝 Enhancement Note: The on-site requirement is typical for apprenticeships to ensure direct mentorship and integration into the company's operational flow. The specific office environment will depend on the partner company, but it's expected to be a professional setting conducive to learning and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, focusing on eligibility for apprenticeship and alignment with basic skills (organization, communication, teamwork).
• First Interview: Likely with a STUDI advisor to assess academic program fit and discuss career aspirations.
• Second Interview: With the partner company's hiring manager or UX lead. This will focus on assessing practical skills, problem-solving aptitude, and cultural fit. Be prepared to discuss academic projects and demonstrate your thought process.
• Portfolio Review: A crucial stage where your academic or personal projects will be evaluated. Focus on demonstrating your understanding of the UX process and your ability to articulate your design choices.
• Final Offer: Conditional on acceptance into the STUDI academic program.

Portfolio Review Tips:

• Curate 2-3 of your strongest academic or personal UX projects.
• For each project, clearly outline: the problem statement, your role, the research methodology, the design process, key decisions, and outcomes (even if theoretical).
• Be ready to walk through your chosen design tools and explain your rationale for specific design choices.
• Emphasize how your design solutions address user needs and contribute to a better experience, linking this implicitly to operational efficiency.
• Prepare to discuss your learning process and how you handle feedback.

Challenge Preparation:

• While formal case studies may be less common for apprenticeships, be prepared for hypothetical design challenges or scenarios.
• Practice articulating your thought process for solving common UX problems (e.g., improving a complex form, designing a simple navigation).
• Be ready to discuss how you would approach gathering user requirements and feedback in a given situation.

📝 Enhancement Note: The interview process will be a joint effort between STUDI and the partner company. The portfolio is key for demonstrating practical application of learned concepts, even if at an academic level. The focus is on potential and learning ability.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design Software: Figma, Sketch, Adobe XD (familiarity with at least one is expected).
• Prototyping Tools: InVision, Axure, or built-in prototyping features of design software.
• User Research Tools: SurveyMonkey, Google Forms, Typeform for surveys; potentially basic knowledge of user interview platforms.

Analytics & Reporting:

• Basic understanding of web analytics concepts (e.g., Google Analytics) is a plus, but not strictly required. The role will involve analyzing data, so familiarity with data presentation is valued.

CRM & Automation:

• No direct CRM or automation tools are specified as required for this UX-focused role, but understanding how UX impacts customer journeys managed by CRMs is beneficial.

📝 Enhancement Note: The specific tools will depend on the partner company's tech stack. The emphasis is on design and research tools. Any exposure to data analysis or business-oriented tools will be a significant advantage, showing an understanding of the operational context.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount.
• Collaboration: Working effectively with diverse teams to achieve shared goals.
• Continuous Improvement: A mindset of always seeking ways to enhance processes, products, and experiences.
• Data-Driven Decisions: Valuing insights derived from user data and analytics to guide actions.
• Rigor and Organization: Maintaining structured approaches to tasks and projects.

Collaboration Style:

• Open communication and constructive feedback are encouraged.
• Cross-functional teamwork is essential, requiring strong interpersonal skills to work with designers, developers, product managers, and potentially marketing or sales operations.
• A willingness to share knowledge and learn from colleagues is valued.

📝 Enhancement Note: The "operations values" are interpreted through the lens of UX and design, emphasizing efficiency, user satisfaction, and data-informed decision-making, all critical aspects of effective operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Academic Knowledge and Real-World Application: Translating theoretical UX concepts into practical solutions for a business environment.
• Navigating Cross-Functional Dynamics: Effectively communicating design needs and rationale to technical and business stakeholders.
• Managing Feedback and Iteration: Incorporating constructive criticism and iterating on designs efficiently.
• Understanding Business Objectives: Aligning UX efforts with broader company goals and operational targets.

Learning & Development Opportunities:

• Formal Education: Structured learning through the STUDI academic program.
• On-the-Job Training: Direct mentorship and practical experience from industry professionals.
• Industry Exposure: Understanding the realities of UX implementation within a business context.
• Skill Specialization: Opportunity to focus on specific areas of UX, such as research, interaction design, or visual design.

📝 Enhancement Note: The challenges are typical for an apprenticeship, focusing on the transition from academic learning to professional application. The growth opportunities are centered around skill acquisition and gaining practical industry experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you had to analyze user needs. How did you approach it, and what were the key findings?" (Focus on your process, research methods, and how you identified requirements.)
• "How would you approach designing a feature for [hypothetical product/service]? What steps would you take?" (Discuss user personas, user flows, wireframing, and testing.)
• "Tell me about a time you worked in a team. What was your role, and how did you contribute to the team's success?" (Highlight collaboration, communication, and problem-solving within a team context.)

Company & Culture Questions:

• "Why are you interested in UX design and this apprenticeship specifically?" (Connect your passion for UX with the learning opportunities at STUDI and the partner company.)
• "What do you know about our company [partner company] and our industry?" (Research the partner company's products/services and market position.)
• "How do you handle constructive criticism or feedback on your work?" (Demonstrate an open and learning-oriented attitude.)

Portfolio Presentation Strategy:

• Structure your presentation logically, guiding the interviewer through your design process for each project.
• Clearly articulate the problem, your approach, your decisions, and the results/learnings.
• Be ready to explain why you made certain design choices, linking them back to user needs or business goals.
• Use visuals effectively but avoid overwhelming detail; focus on the core story of each project.
• Be enthusiastic and show your passion for creating great user experiences.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured thought process, a willingness to learn, and enthusiasm for UX and operations. The portfolio is your primary tool for showcasing practical application.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Studi CFA website.
• Resume Optimization: Tailor your resume to highlight any academic projects, coursework, or previous informal experiences related to design, analysis, or teamwork. Use keywords from the job description (UX, user experience, analysis, communication, teamwork, organization).
• Portfolio Preparation: Ensure your portfolio is polished, easily accessible (e.g., via a link), and clearly showcases your UX design process and projects. Be ready to present it confidently.
• Apprenticeship Eligibility: Confirm you meet the eligibility criteria for an apprenticeship contract in France (age, residency/work permit, enrollment in a STUDI program).
• Company Research: Investigate the partner company's industry, products, and general business activities to better understand the context of the UX role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization (Studi CFA and the partner company) before making application decisions. This role is specifically an apprenticeship (alternance).