2026 Wealth Management, Summer UX Designer Intern (4-8 months)

Royal Bank of Canada
Full_timeToronto, Canada

📍 Job Overview

Job Title: 2026 Wealth Management, Summer UX Designer Intern (4-8 months)
Company: Royal Bank of Canada
Location: Toronto, Ontario, Canada
Job Type: INTERN
Category: User Experience (UX) Design / Product Design
Date Posted: 2025-12-13
Experience Level: Entry Level (Internship)
Remote Status: On-site

🚀 Role Summary

  • This internship offers a unique opportunity to contribute to the design of complex web and mobile solutions within RBC Wealth Management, a leading financial institution.
  • You will be instrumental in shaping the user experience from conception to execution, ensuring products meet and exceed customer expectations.
  • The role involves close collaboration with product owners and business stakeholders to translate requirements into intuitive and effective user interfaces.
  • You will gain hands-on experience in creating crucial design assets such as user journey maps, wireframes, process flows, and interactive prototypes.

📝 Enhancement Note: This role is specifically for a UX Designer Intern within the Wealth Management division, focusing on digital product development. The duration of 4-8 months suggests a substantial internship, potentially aligning with academic co-op programs. The on-site requirement in Toronto indicates a need for local candidates or those willing to relocate temporarily.

📈 Primary Responsibilities

  • Assist in and potentially lead the ideation and user experience design for complex web and mobile applications.
  • Develop comprehensive design documentation, including user journey maps, wireframes, process flows, interaction designs, and interactive prototypes.
  • Collaborate with business stakeholders, technology teams, and end-users to define user flows, sitemaps, layout, styling, and assess technical feasibility.
  • Present wireframe mock-ups and proof-of-concept designs to stakeholders, ensuring alignment with business needs and user expectations.
  • Articulate and advocate for user-centered design principles and the vision behind proposed user experiences to key stakeholders.
  • Contribute to the maintenance and evolution of UX standards and best practices within the Wealth Management digital product teams.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and collaborative engagement. The expectation to "potentially lead" suggests opportunities for taking ownership, even as an intern, depending on project needs and intern capabilities.

🎓 Skills & Qualifications

Education: Currently enrolled in a Canadian post-secondary institution with a program focus in Human Computer Interaction, Interaction Design, Digital Media, or an equivalent field. The role implies a need for candidates who are returning to school after the work term or whose internship is a mandatory component for graduation.

Experience: While this is an internship, candidates should demonstrate foundational understanding and practical application of UX design principles, ideally through academic projects, personal portfolios, or previous relevant experiences.

Required Skills:

  • Creative and analytical design thinking, with a self-driven approach.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Excellent verbal and written communication skills for effective stakeholder engagement.
  • Comfort and proficiency in gathering and interpreting user and business requirements.
  • Dedication to upholding and contributing to established UX standards and best practices.
  • Proficient in Figma for design and prototyping.
  • Strong interpersonal skills and the ability to build effective working relationships.
  • Detail-oriented approach to design and documentation.
  • Effective listening skills to understand stakeholder needs and user feedback.

Preferred Skills:

  • Prior experience or knowledge within the financial industry, particularly Wealth Management.
  • Experience with note-taking during meetings and/or facilitating usability testing sessions.
  • Experience organizing and facilitating Human-Centered Design workshops.

📝 Enhancement Note: The required skills emphasize both technical proficiency (Figma) and crucial soft skills (communication, analytical thinking, self-direction) that are vital for intern success and integration into a professional team. The "returning to school" clause is a standard requirement for co-op/internship positions in Canada.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a range of academic or personal projects demonstrating UX design process from research to final design.
  • Include examples of user journey maps, wireframes, user flows, and high-fidelity interactive prototypes.
  • Highlight problem-solving approaches and how user needs were addressed through design solutions.
  • Demonstrate the ability to articulate design decisions and rationale clearly.
  • Specifically, include projects that showcase design for web and mobile applications.

Process Documentation:

  • Projects should illustrate a clear understanding of the design thinking or human-centered design process.
  • Evidence of collaboration with stakeholders or team members in academic projects is beneficial.
  • Examples of how user feedback or usability testing informed design iterations are highly valued.

📝 Enhancement Note: As this is an internship role, the portfolio will be heavily scrutinized for demonstrated understanding of the UX design process rather than extensive professional experience. Projects that mimic real-world scenarios, even if academic, will be most impactful.

💵 Compensation & Benefits

Salary Range:
For a Summer UX Designer Intern role (4-8 months) in Toronto, Ontario, Canada, the hourly wage typically ranges from CAD $20 to $30 per hour, depending on the candidate's year of study, prior experience, and specific program requirements. This estimate is based on industry benchmarks for co-op and internship positions in major Canadian financial centers.

Benefits:

  • Gain valuable professional experience in UX design within the financial services industry.
  • Opportunity to work on impactful projects for a leading Canadian bank.
  • Access to mentorship and coaching from experienced UX designers and leaders.
  • Potential for networking opportunities within RBC.
  • Exposure to a corporate culture focused on innovation and client service.
  • Standard benefits typically associated with internships, such as potential for future opportunities or recommendations.

Working Hours:
The standard work week is 37.5 hours, typically spread across Monday to Friday, with standard business hours. Some flexibility may be offered depending on team needs and project deadlines, but the core expectation is full-time commitment during business hours.

📝 Enhancement Note: Salary for internships is typically paid hourly. The benefits listed focus on the learning and development aspects crucial for an internship, rather than traditional employee benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, specifically Wealth Management. RBC is one of Canada's largest and most diversified financial services companies, with a strong global presence. The Wealth Management sector focuses on providing comprehensive financial planning, investment management, and advisory services to individuals, families, and institutions. This context means a focus on trust, security, and client-centric solutions in digital product design.

Company Size: Royal Bank of Canada is a very large enterprise, employing over 100,000 people globally. This scale means interns will be part of a structured environment with established processes, but also opportunities to work within specialized teams.

Founded: 1864. RBC has a long history, indicating stability and a deep understanding of the financial markets. This historical context often translates to a culture that values tradition and reliability, while also embracing innovation to stay competitive.

Team Structure:

  • The UX Designer Intern will likely be part of a larger Product Design or Digital Experience team within Wealth Management.
  • This team may consist of other UX/UI designers, researchers, product managers, and business analysts.
  • Reporting will likely be to a Senior UX Designer or a Design Lead, who will provide guidance and supervision.
  • Cross-functional collaboration is expected with product owners, developers, and potentially marketing or business development teams.

Methodology:

  • The team likely follows Agile or a hybrid development methodology, emphasizing iterative design and development cycles.
  • Data-driven decision-making is expected, with a focus on user research, analytics, and A/B testing to inform design choices.
  • Human-Centered Design principles are paramount, ensuring that user needs and pain points are at the forefront of all design initiatives.
  • Emphasis on clear communication and documentation to ensure alignment across diverse teams.

Company Website: https://www.rbcwealthmanagement.com/

📝 Enhancement Note: Working within a large financial institution like RBC means interns will experience a professional, regulated, and process-oriented environment, while still being encouraged to innovate within their design scope.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship role, specifically focused on gaining practical experience in UX Design within a corporate setting. It is designed for students to learn foundational skills and understand the professional application of UX principles.

Reporting Structure: The intern will report to a designated mentor or manager within the Wealth Management UX team. This mentor will guide the intern's day-to-day activities, provide feedback, and support their professional development during the internship. Collaboration with project teams will be a key aspect of the role.

Operations Impact: While an intern's direct impact is typically limited by scope and duration, this role offers the opportunity to contribute to the design of digital products that directly influence client experience and engagement within Wealth Management. Successful contributions can lead to improved user satisfaction, efficiency, and potentially adoption rates for new features.

Growth Opportunities:

  • Skill Development: Intensive learning in UX methodologies, design tools (Figma), and professional design practices. Exposure to complex financial products and user needs.
  • Industry Exposure: Deep dive into the Wealth Management sector, understanding its unique challenges and user expectations.
  • Networking: Building connections with professionals in UX, product management, and the financial industry.
  • Future Opportunities: Strong performance can lead to recommendations for future internships, co-op placements, or even full-time roles upon graduation.

📝 Enhancement Note: The growth for an intern is primarily through learning and exposure. The role is structured to provide a comprehensive introduction to professional UX design in a large corporate environment.

🌐 Work Environment

Office Type: The role is on-site at RBC's Toronto office, likely within a modern corporate campus or office building. This environment will offer structured workspaces, collaborative areas, and access to corporate resources.

Office Location(s): The primary location is RBC Centre, 155 Wellington St W, Toronto, Ontario. This is a central business district location, offering good accessibility via public transit.

Workspace Context:

  • Interns will typically be provided with a dedicated workstation equipped with necessary hardware and software.
  • Access to meeting rooms, breakout spaces, and communal areas for collaboration and informal discussions.
  • The environment will be professional, with opportunities to observe and participate in team meetings and design critiques.
  • Exposure to a range of design tools and technologies used by the wider team.

Work Schedule: The standard work schedule is 37.5 hours per week, generally aligning with typical business hours (e.g., 9:00 AM to 5:00 PM) from Monday to Friday. While core hours are expected, some flexibility might be available, but prompt attendance and participation during team synchronization and key meetings are essential.

📝 Enhancement Note: The on-site nature of the internship is crucial for fostering team integration and providing direct mentorship, which are key benefits of this specific role.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Review of resume and portfolio for alignment with requirements.
  • First Interview: Likely a behavioral and technical screening with an HR representative or a junior team member. Focus on communication skills, motivation, and basic UX understanding.
  • Design Challenge/Portfolio Review: A more in-depth session, potentially involving a case study presentation of a past project or a small, timed design exercise. This stage assesses critical thinking, problem-solving, design process, and Figma proficiency.
  • Final Interview: Discussion with a senior team member or hiring manager. Focus on cultural fit, understanding of the role, and long-term potential.

Portfolio Review Tips:

  • Curate Wisely: Select 2-3 strong projects that best showcase your UX process, problem-solving abilities, and Figma skills. Prioritize projects that are similar in scope or domain (web/mobile applications).
  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the outcome or learnings.
  • Show, Don't Just Tell: Use visuals – wireframes, user flows, prototypes – to illustrate your points. Ensure your Figma work is clean and well-organized.
  • Highlight Collaboration: If applicable, mention how you collaborated with others, received feedback, and iterated on designs.
  • Tailor to RBC: If possible, subtly align your project selection or presentation to the financial services context, emphasizing user trust, data security, or client-centricity.

Challenge Preparation:

  • Understand the Brief: If a design challenge is given, carefully read and understand the problem statement, constraints, and desired outcomes.
  • Time Management: Plan your time effectively. Allocate time for research/understanding, ideation, design, and preparation for presentation.
  • Articulate Your Process: Be ready to explain why you made certain design choices, not just what you designed. Focus on user-centered reasoning.
  • Practice Presentation: Rehearse your presentation, ensuring it flows logically and you can convey your ideas clearly and concisely within the allotted time.

📝 Enhancement Note: The portfolio is a critical component for UX internships. Candidates should focus on demonstrating their understanding and application of the UX design process, not just polished final visuals.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: This is the mandatory tool for UX design and prototyping. Proficiency is essential for creating wireframes, mock-ups, interactive prototypes, and design system components.
  • Adobe Creative Suite (e.g., Photoshop, Illustrator): While not explicitly mentioned, these tools can be useful for asset creation and modification.
  • Prototyping Tools: Beyond Figma, experience with other prototyping tools like InVision or Sketch could be beneficial but Figma is the primary requirement.

Analytics & Reporting:

  • While not a direct responsibility for an intern, exposure to analytics tools (e.g., Google Analytics, Adobe Analytics) and understanding how data informs design decisions is advantageous.

CRM & Automation:

  • Familiarity with CRM systems (e.g., Salesforce) and project management tools (e.g., Jira, Asana) can be helpful for understanding the development workflow and stakeholder collaboration.

📝 Enhancement Note: Figma proficiency is a non-negotiable requirement for this role, highlighting its central importance in the team's design workflow.

👥 Team Culture & Values

Operations Values:

  • Client Focus: A strong emphasis on understanding and meeting client needs is central to Wealth Management. Designs should prioritize user trust, security, and ease of use.
  • Innovation: While a large bank, RBC encourages innovative thinking to improve digital offerings and client experiences.
  • Collaboration: Working effectively with diverse teams (product, tech, business) is key to successful product development.
  • Integrity & Accountability: Upholding high ethical standards and taking ownership of design contributions.
  • Excellence: Striving for high-quality design outcomes that align with RBC's brand and service standards.

Collaboration Style:

  • The team likely employs a collaborative approach, using design sprints, workshops, and regular check-ins to ensure alignment.
  • Open communication and constructive feedback are encouraged to foster a supportive learning environment.
  • Cross-functional collaboration is essential, requiring clear communication with non-design stakeholders to ensure business and technical requirements are met.

📝 Enhancement Note: The culture will likely be professional and structured, with a strong emphasis on regulatory compliance and client trust, balanced with a drive for digital innovation.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Requirements: Learning to navigate and reconcile potentially conflicting priorities between user experience goals and business objectives.
  • Working within a Large Corporate Structure: Understanding and adhering to established processes, brand guidelines, and regulatory frameworks inherent in a large financial institution.
  • Adapting to Industry-Specific UX: Understanding the unique user needs, security concerns, and regulatory landscape of the Wealth Management industry.
  • Time Management: Effectively managing project tasks within the internship timeline to deliver meaningful contributions.

Learning & Development Opportunities:

  • Mentorship: Direct guidance and feedback from experienced UX professionals.
  • Skill Enhancement: Deepening expertise in UX design tools and methodologies through practical application.
  • Industry Insight: Gaining a comprehensive understanding of the Wealth Management sector and its digital landscape.
  • Professional Networking: Building connections within RBC that can be valuable for future career steps.

📝 Enhancement Note: Interns should view challenges as learning opportunities that will significantly contribute to their professional development.

💡 Interview Preparation

Strategy Questions:

  • "Tell me about a complex UX challenge you faced in an academic project and how you approached it." (Focus on your process, decision-making, and problem-solving skills.)
  • "How do you ensure your designs meet both user needs and business objectives?" (Demonstrate your understanding of balancing user-centricity with business goals.)
  • "Describe your experience using Figma. What are your favorite features or workflows?" (Be specific and showcase your practical skills.)
  • "How would you approach designing a new feature for a wealth management app, considering security and trust?" (Think about user research, key features, and potential pain points.)

Company & Culture Questions:

  • "What interests you about UX design at RBC Wealth Management specifically?" (Research RBC's values, recent digital initiatives, and connect them to your interests.)
  • "How do you handle constructive criticism on your designs?" (Emphasize your openness to feedback and your ability to iterate based on input.)
  • "Describe a time you had to collaborate with others on a project. What was your role and how did you contribute?" (Highlight teamwork and communication skills.)

Portfolio Presentation Strategy:

  • Structure: For each project, clearly state the project goal, your role, the problem statement, your UX process, key design decisions, outcomes, and learnings.
  • Visuals: Use clear, high-quality visuals of your wireframes, user flows, and prototypes. Ensure your Figma work is easily navigable.
  • Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects.
  • Engagement: Be prepared to answer specific questions about your design choices and process. Engage with the interviewers and ask thoughtful questions.

📝 Enhancement Note: Interviewers will be looking for potential and a strong foundation in UX principles, not necessarily extensive professional experience. Demonstrating a clear thought process and a willingness to learn are key.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided application link on the RBC careers portal.
  • Tailor your Resume: Highlight relevant academic projects, coursework, and any prior internships that demonstrate your UX design skills, particularly with Figma. Use keywords from the job description such as "UX Design," "Wireframing," "Prototyping," and "Figma."
  • Prepare Your Portfolio: Ensure your portfolio is easily accessible (e.g., via a link on your resume or application) and showcases 2-3 strong UX projects that demonstrate your process, problem-solving abilities, and proficiency with Figma.
  • Practice Your Pitch: Be ready to articulate your interest in RBC, your UX design philosophy, and how your skills align with the role during interviews. Practice presenting one of your portfolio projects concisely.
  • Research RBC Wealth Management: Understand their services, target audience, and any recent digital product launches or initiatives. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must be currently enrolled at a Canadian post-secondary institution with a focus on Human Computer Interaction, Interaction Design, Digital Media, or equivalent. Proficiency with Figma and effective communication skills are essential.