UX/UI Development Consultant

📍 Job Overview

Job Title: UX/UI Development Consultant

Company: Stitch Consulting Services, Inc.

Location: Indianapolis, Indiana, United States

Job Type: FULL_TIME

Category: UX/UI Design & Development

Date Posted: 2025-06-11T19:35:02.977

Experience Level: Mid to Senior Level (5+ years)

Remote Status: Remote with Travel

🎨 Role Summary

• Lead the design and development of intuitive, user-centered interfaces for digital marketing experiences within the Braze platform.
• Conduct comprehensive UX/UI/CX audits and translate insights into actionable recommendations for clients.
• Collaborate with cross-functional teams including Solution Architects and Marketing Strategists to deliver integrated client solutions.
• Leverage expertise in design tools, web technologies, and marketing technology platforms to optimize customer journeys and drive engagement.

🖼️ Primary Responsibilities

• Conduct in-depth UI/UX/CX audits across various digital touchpoints, delivering prioritized recommendations and detailed readbacks to clients.
• Analyze customer behavior data to refine digital profiles and design progressive profiling strategies across multiple channels.
• Create wireframes, mockups, and interactive prototypes using industry-standard design tools such as Figma, Photoshop, Lucid, and Miro.
• Design and implement engaging digital experiences, including gated content, loyalty programs, and community platforms, focusing on brand connection.
• Optimize website navigation, e-commerce conversion flows, and promotional landing pages for enhanced user experience and performance.
• Develop and maintain WordPress-based solutions, prioritizing performance optimization and scalability.
• Work directly within marketing technology platforms like Talon.One and Braze to build and refine seamless customer journeys.
• Produce detailed project documentation and implementation guides tailored to each client's specific technical environment.
• Perform thorough QA processes to ensure the quality and functionality of developed experiences and maintain effective client communication throughout project lifecycles.
• Lead discovery sessions and manage change initiatives while effectively managing time to meet quarterly billable targets.
• Stay abreast of the latest UX/UI trends and advancements in martech platforms, pursuing relevant certifications as necessary.
• Travel up to 20% of the time for strategic client meetings and on-site collaboration opportunities.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Computer Science, a related field, or equivalent practical experience is typically preferred. Relevant certifications in UX/UI design, web development, or specific martech platforms are a strong plus.

Experience: A minimum of 5 years of hands-on experience in UX/UI design and development is required, with a demonstrated portfolio showcasing successful projects and a strong understanding of the end-to-end design and development process.

Required Skills:

• Expert knowledge of user experience design principles, including usability, accessibility, and information architecture.
• Proven experience with user research methodologies, including interviews, surveys, and usability testing.
• Demonstrated ability to implement conversion optimization strategies based on data analysis.
• Strong familiarity with marketing technology platforms, particularly customer loyalty platforms like Talon.One and customer engagement platforms such as Braze.
• Proficiency in core design tools including Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), and prototyping tools like InVision or Adobe XD.
• Solid foundation in front-end web development technologies: HTML, CSS, and JavaScript.
• Experience with responsive web design principles and implementation.
• Demonstrated experience with WordPress development, including custom theme creation and plugin integration.
• Proven ability to conduct comprehensive UX audits and translate findings into clear, actionable recommendations.
• Experience designing and optimizing experiences for e-commerce platforms.
• Experience developing and implementing customer loyalty programs from a UX/UI perspective.
• Strong understanding of web analytics tools and A/B testing methodologies for data-driven design decisions.
• Demonstrated ability to quickly learn and adapt to new technologies, software, and design trends.
• Excellent organizational skills with the ability to effectively manage multiple projects and client accounts simultaneously.
• Exceptional presentation and communication skills, with the ability to articulate complex design decisions and technical concepts clearly to both technical and non-technical stakeholders.

Preferred Skills:

• Experience with other relevant martech tools and platforms (e.g., CDPs, ESPs, analytics platforms).
• Familiarity with headless CMS architectures.
• Experience with front-end frameworks (e.g., React, Vue, Angular).
• Knowledge of SEO principles and how they relate to UX/UI design.
• Experience working in a consulting environment or with multiple external clients.
• Relevant certifications in Braze, Talon.One, or other martech platforms.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Your portfolio should prominently feature case studies demonstrating your end-to-end UX/UI design process, from initial research and problem definition through ideation, prototyping, testing, and final implementation.
• Include examples of projects where you designed and developed user interfaces, highlighting your proficiency in relevant design tools and front-end technologies (HTML, CSS, JavaScript).
• Showcase projects involving optimization of e-commerce flows, loyalty programs, or other complex digital marketing experiences.
• Demonstrate your ability to conduct UX audits and present actionable recommendations based on your findings.

Process Documentation:

• For each case study, clearly articulate your research and discovery phase, including methodologies used (e.g., user interviews, competitive analysis).
• Document your ideation and iteration methods, showing how you explored different design solutions and refined your concepts based on feedback and testing.
• Explain your validation and testing approaches, including usability testing, A/B testing, or other methods used to gather user feedback and measure design effectiveness.

💵 Compensation & Benefits

Salary Range: Based on research for UX/UI Development Consultant roles with 5+ years of experience in a remote setting within the US, and considering the consulting nature of the role which often commands higher rates, the estimated salary range is typically between $100,000 and $140,000 annually. This range can vary based on specific experience, the depth of martech expertise, negotiation skills, and overall fit for the role. Indianapolis cost of living is slightly below the national average, but as a remote role with travel, the national market rate is more relevant. This estimate is based on industry salary data from sources like Glassdoor, LinkedIn Salary, and other compensation benchmarking reports for similar roles in the US market as of mid-2024.

Benefits:

• Flexible Paid Time Off (PTO) Policy, allowing for work-life balance and personal needs.
• Comprehensive Medical, Dental, and Vision insurance plans to support your health and well-being.
• Life Insurance coverage for added security.
• Monthly Technology Stipend to help cover costs associated with remote work.
• Paid Parental Leave to support new parents.
• Paid Bereavement Leave during times of loss.
• Access to Mental Well-Being Support resources.

Working Hours: This is a full-time role, typically requiring approximately 40 hours per week. As a consultant, flexibility may be required to accommodate client schedules and project deadlines, but the role emphasizes effective time management and meeting billable targets. The hybrid nature (remote with travel) may involve some non-standard hours during travel periods.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: IT Services and IT Consulting, specifically focused on Marketing Technology (MarTech) with a strong specialization in the Braze platform.

Company Size: Small to Medium (11-50 employees according to LinkedIn), indicating a close-knit team environment where individual contributions have significant impact.

Founded: 2019, suggesting a relatively young and dynamic company focused on growth and innovation in the martech space.

Team Structure:

• The role is part of the Delivery team and involves collaboration with Solution Architects, Business Strategists, and Marketing Strategists.
• As the first UX/UI Developer, you will play a foundational role in shaping the design and development practices within the team.
• The structure appears collaborative and cross-functional, requiring effective communication across different areas of expertise.

Methodology:

• The company emphasizes building "user-centered technology solutions," suggesting a focus on understanding client needs and end-user experiences.
• The work involves "stitching together innovative solutions, better processes, and smarter strategies," indicating a blend of technical implementation, process improvement, and strategic thinking.
• The focus on Braze and other martech platforms implies a methodology centered around leveraging technology for customer engagement and data-driven marketing.

Company Website: https://stitch.team

📈 Career & Growth Analysis

Design Career Level: This role is positioned at a Mid to Senior level, requiring 5+ years of experience. It involves leading initiatives (UX audits, guiding design decisions) and serving as a key expert, indicating a level of autonomy and responsibility beyond an entry-level or junior position. The consultant title also suggests a focus on client delivery and strategic input.

Reporting Structure: The specific reporting structure is not detailed, but the role involves collaborating with Solution Architects, Business Strategists, and Marketing Strategists within the Delivery team. This suggests reporting lines likely fall within the delivery or consulting practice, potentially reporting to a Lead Consultant, Manager, or Director.

Design Impact: Design and development in this role will directly impact client success by creating effective and engaging customer experiences within martech platforms, which in turn drives meaningful business results for those clients. Your work directly influences the performance of their marketing campaigns and customer engagement strategies.

Growth Opportunities:

• Significant opportunity to shape the UX/UI practice within Stitch Consulting as the first dedicated UX/UI Developer.
• Potential to expand skills into other specialities such as email development, solution architecture, or marketing strategy, supported by the company's emphasis on following curiosity and stretching skills.
• Opportunities for advancement within the consulting track, potentially leading to Senior Consultant or Principal Consultant roles with increased leadership and strategic responsibilities.

🌐 Work Environment

Studio Type: This is primarily a remote role, allowing for flexibility in your work location. There is a requirement for up to 20% travel for strategic client meetings and on-site collaboration, suggesting a hybrid model with occasional in-person interaction.

Office Location(s): The company headquarters is in Indianapolis, Indiana, where the in-person onboarding takes place. Client travel destinations will vary.

Design Workspace Context:

• As a remote role, you will need a dedicated and functional home workspace conducive to focused design and development work, as well as virtual collaboration.
• The required travel implies working from client sites or potentially temporary co-working spaces during trips, requiring adaptability.
• Collaboration will heavily rely on digital tools for communication, design reviews, and project management.

Work Schedule: The role is full-time with a standard expectation of approximately 40 hours per week. The remote nature offers some inherent flexibility, but client deadlines and meeting schedules will dictate specific working hours, particularly during travel periods.

📄 Application & Portfolio Review Process

Design Interview Process:

• The process will likely begin with an initial screening call with a recruiter or HR representative to discuss your background and fit for the consulting environment. Be prepared to articulate your experience in both UX/UI design and development, and your comfort level with client interaction and travel.
• Expect interviews with members of the Delivery team, including Solution Architects or Strategists, to assess your technical skills, design process, and ability to collaborate effectively. Be ready to discuss your experience with martech platforms like Braze and Talon.One.
• A portfolio review will be a critical step. Be prepared to walk through specific case studies, explaining your design decisions, technical implementation choices, and the impact of your work. Highlight projects relevant to digital marketing, e-commerce, or loyalty programs.
• You may be asked to complete a design challenge or case study presentation to demonstrate your problem-solving skills and ability to apply your expertise to a realistic scenario.
• Final interviews will likely involve leadership to assess your cultural fit, consulting aptitude, and strategic thinking abilities.

Portfolio Review Tips:

• Curate your portfolio to specifically highlight projects that demonstrate your combined UX/UI design and development skills, especially those involving marketing technology platforms or complex digital experiences.
• For each case study, focus on the problem you were solving, your design process (including research, ideation, and testing), the technical implementation details (mentioning specific tools and code if applicable), and the measurable results of your work.
• Structure your case studies like compelling narratives, guiding the reviewer through your thought process and the impact of your contributions.
• Be prepared to discuss technical challenges you faced during development and how you overcame them.

Challenge Preparation:

• If given a design challenge, clarify the scope and expected deliverables upfront. Understand whether the focus is primarily on design strategy, technical implementation, or a combination of both.
• Manage your time effectively during the challenge. Prioritize key tasks and focus on demonstrating your core skills.
• Be prepared to articulate your design rationale and technical approach clearly during your presentation. Explain why you made certain decisions and how they align with user needs and business goals.

ATS Keywords:

• Design Skills: UX Design, UI Design, User Experience, User Interface, CX Design, Customer Experience, User-Centered Design, Information Architecture, Interaction Design, Visual Design, Wireframing, Prototyping, Usability Testing, User Research, Conversion Rate Optimization (CRO), A/B Testing, Data-Driven Design, Design Systems
• Tools: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Adobe XD, Miro, Lucid, WordPress, Talon.One, Braze, HTML, CSS, JavaScript, jQuery, PHP (for WordPress)
• Methodologies: Agile, Design Thinking, Lean UX, Waterfall (less likely for this role), Consulting, Client Management, Project Management, QA Testing, Change Management
• Soft Skills: Communication Skills, Presentation Skills, Organizational Skills, Time Management, Problem-Solving, Collaboration, Adaptability, Growth Mindset, Curiosity, Client-Facing, Strategic Thinking
• Industry Terms: Marketing Technology (MarTech), Customer Engagement Platform (CEP), Customer Data Platform (CDP), E-commerce, Loyalty Programs, Digital Marketing, Cross-Channel Marketing, Personalization, Automation, API Integration, Technical Consulting, Digital Transformation

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: Expected to be proficient for creating wireframes, mockups, and interactive prototypes, likely used for collaborative design sessions within the team and with clients.
• Sketch: While Figma is listed, Sketch proficiency may also be beneficial depending on existing team workflows or client preferences.
• Adobe Creative Suite (Photoshop, Illustrator): Essential for creating and editing visual assets, graphics, and potentially more complex design elements.
• Prototyping Tools (e.g., InVision, Adobe XD): Used to create interactive prototypes for user testing and stakeholder presentations.
• Lucid, Miro: Likely used for collaborative brainstorming, diagramming, user journey mapping, and process documentation.

Collaboration & Handoff:

• Collaboration Tools: Tools like Slack or Microsoft Teams are likely used for internal team communication and quick client interactions.
• Handoff Tools: Proficiency in tools or methods for handing off designs to developers, such as Zeplin or built-in features within Figma/Sketch, is important.
• Documentation Tools: Tools for creating detailed project documentation and implementation guides are essential.

Research & Testing:

• Web Analytics Tools (e.g., Google Analytics): Used to analyze user behavior, measure the impact of design changes, and inform data-driven design decisions.
• A/B Testing Platforms: Experience with platforms for setting up and analyzing A/B tests to optimize user experiences is required.
• User Research Tools: Familiarity with tools for conducting surveys, usability testing, or gathering user feedback is beneficial.

👥 Team Culture & Values

Design Values:

• User-Centered Approach: The company is "rooted in the principle that business opportunities are realized through people," emphasizing the importance of understanding and designing for the end-user.
• Simplicity: The belief that "simplicity is the ultimate sophistication" suggests a value placed on creating clean, intuitive, and easy-to-use solutions.
• Innovation & Building "Cool Stuff": The team is motivated to "make marketing magic happen" and "build cool stuff," indicating a culture that encourages creativity and innovative solutions.
• Collaboration & Teamwork: The emphasis on bringing together diverse backgrounds and working towards a common goal, alongside collaboration with different strategists, highlights a collaborative team environment.

Collaboration Style:

• Cross-Functional Collaboration: The role requires close collaboration with Solution Architects, Business Strategists, and Marketing Strategists, indicating a highly collaborative and integrated team approach.
• Open Communication: The company values being "talented, engaged, challenged, honest, transparent, and excited to work together," suggesting an open and transparent communication style within the team.
• Knowledge Sharing: The opportunity to learn from experienced team members and contribute positively suggests a culture of knowledge sharing and mutual support.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Integrating UX/UI design and development seamlessly within complex marketing technology platforms like Braze and Talon.One, which may have inherent constraints or specific technical requirements.
• Balancing client-specific needs and business goals with best practices in user experience design and technical feasibility.
• Staying current with the rapidly evolving martech landscape and continuously learning new platforms, tools, and design trends.
• Effectively communicating complex design decisions and technical considerations to clients and internal stakeholders with varying levels of technical understanding.

Learning & Development Opportunities:

• Opportunity to become a subject matter expert in UX/UI design and development within the martech space, particularly with Braze and Talon.One.
• Support for pursuing relevant martech certifications to enhance your expertise and credibility.
• Potential to mentor junior team members as the UX/UI practice grows.
• Exposure to a wide range of client industries and business challenges, providing diverse learning experiences.

💡 Interview Preparation

Design Process Questions:

• Be prepared to discuss your end-to-end design process, from understanding the problem to delivering the final solution, using examples from your portfolio. Highlight your approach to user research, ideation, prototyping, and testing.
• Explain how you approach designing for conversion optimization and how you use data (e.g., analytics, A/B testing results) to inform your design decisions.
• Discuss your experience designing for mobile-first and responsive web experiences.

Company Culture Questions:

• Research Stitch Consulting's website and LinkedIn profile to understand their values, recent projects, and company culture. Be prepared to explain why you are interested in working for a martech consulting company.
• Be ready to discuss your experience working collaboratively in cross-functional teams, particularly with non-designers like developers, strategists, and clients.
• Articulate your approach to learning new technologies and adapting to new environments, given the dynamic nature of the martech industry.

Portfolio Presentation Strategy:

• Select 2-3 case studies from your portfolio that best demonstrate your combined UX/UI design and development skills, especially those relevant to marketing technology, e-commerce, or loyalty programs.
• Structure your presentation to clearly articulate the problem, your process, your specific contributions (both design and development), and the measurable impact of your work.
• Practice walking through your case studies concisely and engagingly, focusing on the "why" behind your design decisions and technical choices.

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Customize your resume and cover letter to highlight your specific experience in UX/UI design and development, emphasizing your proficiency in the required tools and technologies, particularly Braze, Talon.One, and WordPress.
• Prepare your online portfolio, ensuring that case studies clearly articulate your design process, technical contributions, and the business impact of your work. Tailor the selection of projects to align with the consulting and martech focus of this role.
• Research Stitch Consulting Services, Inc. in detail, understanding their focus on Braze, their consulting model, and their company culture, to prepare for interview questions and demonstrate your genuine interest.