📍 Job Overview
Job Title: UX/UI Designer
Company: The Citco Group Limited
Location: Toronto, Ontario, Canada
Job Type: Full time
Category: UI/UX Design
Date Posted: 2025-06-06
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site
🎨 Role Summary
- Contribute to product and strategic initiatives by participating in every aspect of the design process, from discovery and ideation to prototyping, testing, iterating, and product launch.
- Work within a global design group, collaborating with business stakeholders and technical groups.
- May require international travel to other CITCO locations.
- Report directly to the Design Director.
🖼️ Primary Responsibilities
- Participate in the entire design process, from discovery and ideation to prototyping, testing, iterating, and product launch.
- Contribute to a range of product and strategic initiatives within the global design group.
- Collaborate with business stakeholders and technical groups to ensure design solutions meet client needs and technical constraints.
- Create user-centered designs that are intuitive, accessible, and visually appealing.
- Stay up-to-date with design trends and best practices, continually refining and improving design skills.
🎓 Skills & Qualifications
Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field. Relevant experience may be considered in lieu of a degree.
Experience: 2-5 years of experience in UX/UI design, with a strong portfolio demonstrating a range of design projects and case studies.
Required Skills:
- Proficient in design tools such as Sketch, Figma, or Adobe XD.
- Experience with prototyping tools like InVision, Adobe XD, or Marvel.
- Strong understanding of user-centered design principles and processes.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and in a team environment.
Preferred Skills:
- Experience with design systems and component libraries.
- Familiarity with accessibility standards and best practices.
- Knowledge of Agile/Scrum development methodologies.
- Experience with user research and usability testing.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Demonstrate a strong understanding of user-centered design principles through case studies showcasing research, ideation, prototyping, and testing processes.
- Include high-quality visuals and clear, concise explanations of design decisions and rationale.
- Showcase a variety of design projects, highlighting adaptability and versatility across different platforms and industries.
- Demonstrate an understanding of design trends and best practices, with a focus on accessibility and inclusivity.
Process Documentation:
- Include process documentation that clearly outlines research methods, ideation techniques, and iterative design approaches.
- Showcase user testing and validation processes, demonstrating an ability to incorporate feedback and make data-driven design decisions.
- Demonstrate an understanding of design handoff and collaboration tools, such as Zeplin, Figma, or InVision Inspect.
💵 Compensation & Benefits
Salary Range: CAD 80,000 - CAD 120,000 per year (based on regional market research and design industry standards for mid-senior level UX/UI designers in Toronto)
Benefits:
- Competitive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Generous vacation and time-off policies.
- Employee assistance program and wellness initiatives.
- Professional development opportunities and training programs.
Working Hours: Full-time position with standard business hours, Monday to Friday, 9:00 AM to 5:00 PM. May require occasional overtime or flexible hours to meet project deadlines.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: The Citco Group Limited is a global leader in fund services, corporate governance, and related asset services, operating in the financial services industry.
Company Size: The Citco Group Limited has 5,001-10,000 employees worldwide, providing a large and diverse design team with ample opportunities for collaboration and growth.
Founded: The Citco Group Limited was founded in the 1940s and has since grown into a global organization with a strong reputation for innovation and excellence in the financial services industry.
Team Structure:
- The global design group consists of UX/UI designers, product designers, and visual designers, working collaboratively across various projects and initiatives.
- The design team reports directly to the Design Director, with a flat hierarchy that encourages open communication and cross-functional collaboration.
- The design team works closely with business stakeholders, technical groups, and other departments to ensure design solutions meet client needs and business objectives.
Methodology:
- The design process at The Citco Group Limited follows user-centered design principles, with a focus on research, ideation, prototyping, testing, and iteration.
- The design team employs a range of tools and methodologies to facilitate collaboration, including design thinking, Agile/Scrum, and design sprints.
- The design team is committed to continuous improvement, regularly reviewing and refining processes to ensure they remain effective and efficient.
Company Website: www.citco.com
📈 Career & Growth Analysis
Design Career Level: This role is at the mid-senior level, requiring a strong foundation in UX/UI design principles and a proven track record of delivering high-quality design solutions. The role offers opportunities for growth and advancement within the global design group and the broader organization.
Reporting Structure: The UX/UI Designer reports directly to the Design Director, with opportunities for collaboration and mentorship from other designers and stakeholders within the organization.
Design Impact: The UX/UI Designer will have a direct impact on the design and user experience of products and services used by clients and customers worldwide. Their work will contribute to the overall success and reputation of The Citco Group Limited.
Growth Opportunities:
- Opportunities for advancement within the global design group, including roles as a Senior UX/UI Designer, Design Team Lead, or Design Manager.
- Potential to work on high-visibility projects and initiatives, gaining exposure to senior leadership and stakeholders within the organization.
- Access to professional development opportunities and training programs, including workshops, conferences, and online courses.
🌐 Work Environment
Studio Type: The Citco Group Limited's design studio is a dynamic and collaborative workspace, with open-plan offices and dedicated design spaces for individual and team work.
Office Location(s): The Citco Group Limited has offices in Toronto, Canada, as well as other global locations, providing opportunities for international travel and collaboration.
Design Workspace Context:
- The design studio is equipped with the latest design tools and technologies, including high-resolution displays, powerful workstations, and virtual reality/augmented reality devices.
- The design studio is designed to facilitate collaboration and communication, with dedicated spaces for workshops, critiques, and team meetings.
- The design team works closely with other departments, including product management, engineering, and marketing, to ensure design solutions meet business objectives and user needs.
Work Schedule: Full-time position with standard business hours, Monday to Friday, 9:00 AM to 5:00 PM. May require occasional overtime or flexible hours to meet project deadlines.
📄 Application & Portfolio Review Process
Design Interview Process:
- The design interview process consists of a portfolio review, a design challenge, and a behavioral interview.
- The portfolio review focuses on the quality and breadth of the candidate's design work, with an emphasis on user-centered design principles and process documentation.
- The design challenge requires candidates to complete a design task that demonstrates their ability to apply design thinking and user-centered design principles to a real-world problem.
- The behavioral interview assesses the candidate's communication, collaboration, and problem-solving skills, as well as their cultural fit with the global design group and The Citco Group Limited.
Portfolio Review Tips:
- Highlight case studies that demonstrate a strong understanding of user-centered design principles, with a clear and concise explanation of design decisions and rationale.
- Include high-quality visuals and interactive prototypes that showcase the candidate's design skills and attention to detail.
- Demonstrate an understanding of design trends and best practices, with a focus on accessibility and inclusivity.
- Tailor the portfolio to the specific role and company, highlighting relevant skills and experiences that align with The Citco Group Limited's design culture and values.
Challenge Preparation:
- Familiarize yourself with The Citco Group Limited's design culture and values, and be prepared to discuss how your design approach aligns with the organization's goals and objectives.
- Practice time management and presentation skills, ensuring you can complete the design challenge within the given timeframe and communicate your design thinking and decision-making process effectively.
- Prepare questions and insights about The Citco Group Limited's products, services, or industry, demonstrating your curiosity and engagement with the organization's mission and values.
ATS Keywords: User-centered design, UX/UI design, prototyping, testing, iteration, product launch, discovery, ideation, design thinking, collaboration, stakeholder management, accessibility, inclusivity, design systems, design trends, design tools (Sketch, Figma, Adobe XD, InVision, Adobe XD, Marvel), design process documentation, user research, usability testing, design handoff, design critique, design culture, design team dynamics, design impact measurement, design career progression, design skill development, design leadership potential, design interview preparation, design challenge guidance, design portfolio development, design portfolio presentation strategy, design process questions, company culture questions, portfolio presentation strategy, application steps, design application strategy, design application preparation.
🛠 Tools & Technology Stack
Primary Design Tools:
- Sketch, Figma, or Adobe XD for UI/UX design and prototyping.
- InVision, Adobe XD, or Marvel for interactive prototyping and user testing.
- Zeplin, Figma, or InVision Inspect for design handoff and collaboration.
- Adobe Creative Suite (Photoshop, Illustrator) for visual design and asset creation.
Collaboration & Handoff:
- Slack or Microsoft Teams for team communication and collaboration.
- Jira or Asana for project management and task tracking.
- Confluence or Notion for documentation and knowledge sharing.
Research & Testing:
- UserTesting, UsabilityHub, or UserInterviews for user research and usability testing.
- Google Analytics or Mixpanel for user behavior analytics and performance measurement.
- Hotjar or FullStory for user session recording and heatmap analysis.
👥 Team Culture & Values
Design Values:
- User-centered design: Prioritize user needs and preferences in all design decisions, with a focus on accessibility and inclusivity.
- Collaboration: Work closely with business stakeholders, technical groups, and other departments to ensure design solutions meet business objectives and user needs.
- Continuous improvement: Regularly review and refine design processes to ensure they remain effective and efficient, with a focus on learning and growth.
- Innovation: Embrace new tools, technologies, and design trends to stay ahead of the curve and drive industry standards.
- Cultural fit: Foster a positive and inclusive work environment that values diversity, equity, and inclusion.
Collaboration Style:
- Cross-functional collaboration: Work closely with business stakeholders, technical groups, and other departments to ensure design solutions meet business objectives and user needs.
- Design critique culture: Encourage open and constructive feedback, with a focus on learning and growth.
- Knowledge sharing: Foster a culture of knowledge sharing and learning, with regular workshops, training sessions, and mentorship opportunities.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Working with legacy systems and constraints, requiring creative problem-solving and adaptability.
- Balancing user needs and business objectives, with a focus on stakeholder management and communication.
- Keeping up with design trends and best practices, with a focus on accessibility and inclusivity.
- Managing multiple projects and priorities, with a focus on time management and prioritization.
Learning & Development Opportunities:
- Design skill advancement, with access to professional development opportunities and training programs.
- Industry conference and workshop participation, with opportunities for networking and learning.
- Design mentorship and leadership development, with opportunities for career progression and growth.
💡 Interview Preparation
Design Process Questions:
- Walk us through your design process, from research and discovery to prototyping, testing, and iteration. How do you ensure your designs meet user needs and business objectives?
- Describe a design challenge you faced in a previous role and how you approached it. What was the outcome, and what did you learn from the experience?
- How do you approach design handoff and collaboration with developers and other stakeholders? Can you provide an example of a successful design handoff and the tools and processes you used?
Company Culture Questions:
- How do you see yourself contributing to The Citco Group Limited's design culture and values? Can you provide an example of how you've demonstrated these values in a previous role?
- How do you approach collaboration and communication with business stakeholders and technical groups? Can you provide an example of a successful collaboration and the outcomes it achieved?
- How do you measure the impact of your design solutions? Can you describe a metric or KPI you've used to evaluate the success of a design project and the insights you gained from the process?
Portfolio Presentation Strategy:
- Tailor your portfolio to the specific role and company, highlighting relevant skills and experiences that align with The Citco Group Limited's design culture and values.
- Use storytelling and clear, concise explanations to communicate your design decisions and rationale.
- Showcase your ability to apply design thinking and user-centered design principles to real-world problems, with a focus on accessibility and inclusivity.
📌 Application Steps
To apply for this UX/UI Designer position:
- Submit your application through the following link: https://fa-euxc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/8139
- Tailor your resume and portfolio to highlight your relevant skills and experiences, with a focus on user-centered design, collaboration, and design thinking.
- Prepare for the design interview process by reviewing The Citco Group Limited's design culture and values, and practicing your design process, design challenge, and design impact explanations.
- Research The Citco Group Limited's products, services, and industry, and be prepared to discuss your insights and questions during the behavioral interview.