📍 Job Overview
Job Title: UX/UI Designer
Company: FirstRand Bank India
Location: Johannesburg, Gauteng, South Africa
Job Type: Full-time
Category: UX/UI Design (Forex Product House)
Date Posted: 2025-06-13T00:00:00
Experience Level: Mid-level (3+ years)
Remote Status: On-site
🎨 Role Summary
- Focus on creating seamless and intuitive user journeys within the Forex Product House (FXPH), ensuring the product meets user needs and expectations in the financial domain.
- Responsible for the usability, accessibility, and visual appeal of financial products, helping users navigate efficiently and intuitively while achieving their objectives related to foreign exchange.
- Design visually appealing and consistent interfaces that align with FirstRand Bank's brand identity and enhance usability for financial applications.
- Work closely with business analysts, system analysts, and developers to ensure accurate and efficient implementation of designs within the software development lifecycle.
🖼️ Primary Responsibilities
- Conduct user research, including interviews, surveys, and usability testing, to gather insights that inform design decisions for financial products.
- Develop user personas, user flows, and wireframes to define the overall structure and interaction design of FXPH products, focusing on intuitive navigation for financial transactions.
- Create high-fidelity mockups, prototypes, and interactive elements using Figma to ensure an engaging and responsive user experience for banking applications.
- Design UI elements such as buttons, icons, typography, color schemes, and layouts that create a visually compelling user interface consistent with financial branding standards.
- Collaborate with product managers, business analysts, system analysts, and developers to ensure alignment between design, functionality, and business goals within the software development lifecycle.
- Develop interactive prototypes to validate design concepts and gather user feedback for financial product features.
- Conduct usability testing, analyze user behavior, and refine designs based on insights to optimize the user experience and task completion rates in banking applications.
- Communicate design ideas and decisions effectively, incorporating feedback and making iterative improvements based on user research and stakeholder input.
- Maintain and adhere to design systems and guidelines to ensure visual and functional consistency across platforms and products within the bank.
- Establish UI components, styles, and patterns that streamline design processes and ensure a cohesive experience for users of financial products.
🎓 Skills & Qualifications
Education: A qualification in Graphic Design, Information Technology, or any other related qualification is typically required. A background that combines design principles with technical understanding is highly beneficial for this role in a financial technology environment.
Experience: A minimum of 3+ years of experience in a similar UX/UI design role is required. Experience designing for financial services or complex data-driven applications is a significant advantage. A strong portfolio demonstrating experience with the full design process, from research to implementation, is expected.
Required Skills:
- Solid experience in User Experience (UX) design, focusing on creating intuitive user journeys and understanding user needs in a financial context.
- Solid experience in User Interface (UI) design, including creating visually appealing and functional interfaces for web and mobile banking applications.
- Extensive experience in Prototyping and testing, including developing interactive prototypes and conducting usability testing to validate design concepts.
- Expertise in Figma for creating wireframes, user flows, interactive prototypes, and high-fidelity design mockups.
- Extensive knowledge of the full Software Development Life Cycle (SDLC) and how design integrates within agile development processes.
- Experience working with project management and collaboration tools such as Jira and Confluence.
- Strong Collaboration skills, effectively working with cross-functional teams including product managers, business analysts, system analysts, and developers.
Preferred Skills:
- Experience with Adobe Photoshop and Adobe Illustrator for creating and editing visual assets.
- Knowledge of AI prompting language, which could be beneficial for exploring design concepts or automating certain design tasks.
- Experience with Design Systems and maintaining consistent visual and functional patterns across multiple products.
- Experience conducting User Research methodologies such as interviews, surveys, and usability studies.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Include case studies that demonstrate your end-to-end design process for financial or complex digital products, highlighting your approach to problem-solving and user-centered design.
- Showcase examples of wireframes, user flows, and interactive prototypes created in Figma, illustrating your ability to translate user needs into functional designs.
- Present high-fidelity mockups and visual designs that demonstrate your UI design skills, attention to detail, and ability to create visually appealing and on-brand interfaces for financial applications.
- Include examples of usability testing methodologies used and design iterations made based on user feedback and data.
Process Documentation:
- Clearly document your research and discovery phase, including how you gathered user insights and defined the problem space for your design projects.
- Detail your ideation and iteration methods, explaining how you explored different design solutions and refined your concepts based on feedback and testing.
- Describe your validation and testing approaches, including how you conducted usability testing and measured the impact of your design decisions on user behavior and key metrics.
💵 Compensation & Benefits
Salary Range: Based on industry standards in Johannesburg, South Africa for a mid-level UX/UI Designer with 3+ years of experience in the banking sector, the estimated annual salary range is typically between ZAR 400,000 and ZAR 700,000. This estimate is based on publicly available salary data for similar roles in the South African financial services industry and may vary based on the candidate's specific experience, skills, and qualifications. Research sources include Payscale.com, SalaryExpert.com, and local recruitment agency reports specializing in design and technology roles in Johannesburg.
Benefits:
- Comprehensive health insurance coverage, often including medical aid, dental, and vision plans.
- Retirement savings plans or provident fund contributions.
- Paid time off, including annual leave, sick leave, and potentially study leave.
- Opportunities for professional development and training in design methodologies, tools, and financial industry knowledge.
- Potential for performance-based bonuses or incentives.
Working Hours: This is a full-time position, typically requiring adherence to standard business hours. Flexibility may be offered depending on project needs and team arrangements, but the on-site nature suggests a standard work schedule.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Banking and Financial Services. FirstRand Bank India operates as a licensed financial services provider, focusing on corporate banking, investment banking, fixed income, currency and commodity products, and structured products. This context means the design team works within a highly regulated environment where security, compliance, and user trust are paramount.
Company Size: According to LinkedIn, FirstRand Bank India has between 51-200 employees. This size suggests a potentially close-knit team environment where individual contributions can have a significant impact. The design team may be relatively small, requiring designers to be versatile and collaborative.
Founded: FirstRand Bank India was founded in 2008.
Team Structure:
- The design team likely collaborates closely with product managers, business analysts, system analysts, and developers, as indicated in the job description.
- Reporting structure may involve reporting to a Design Lead, Product Manager, or potentially a Head of Digital Channels, depending on the organizational structure within the FXPH.
- Cross-functional collaboration is a key aspect, working with teams focused on specific financial products or services.
Methodology:
- The mention of the Software Development Life Cycle (SDLC) suggests a structured approach to product development, likely incorporating elements of Agile methodologies.
- Design processes would likely involve user research, wireframing, prototyping, user testing, and iterative design cycles.
- Emphasis on usability testing and gathering user feedback indicates a commitment to a user-centered design approach.
Company Website: https://www.firstrand.co.in/SitePages/FirstRand%20India%20Home.aspx
📈 Career & Growth Analysis
Design Career Level: This role is positioned as a mid-level UX/UI Designer. This typically involves taking ownership of design projects, contributing significantly to design strategy, and mentoring junior designers if applicable. The role requires a solid foundation in both UX and UI principles and the ability to work independently while collaborating effectively.
Reporting Structure: The designer will likely report to a more senior design figure or potentially a product lead. This structure provides guidance while allowing for autonomy in project execution.
Design Impact: Design plays a crucial role in the success of financial products by ensuring usability, trust, and efficiency. The designer's work will directly impact user adoption, satisfaction, and the overall effectiveness of the FXPH platform.
Growth Opportunities:
- Potential for advancement to a Senior UX/UI Designer role, taking on more complex projects and potentially leading design initiatives.
- Opportunities to specialize in specific areas of financial design, such as trading platforms, mobile banking, or regulatory compliance in design.
- Growth in leadership potential by potentially mentoring junior designers or leading design projects.
- Development of expertise in designing for a specific industry (Forex) and navigating its unique challenges and user needs.
🌐 Work Environment
Studio Type: The role is on-site at FNB Place in Johannesburg. This indicates a traditional office environment, fostering direct collaboration with team members and stakeholders.
Office Location(s): FNB Place, 30 Diagonal Street, Johannesburg, 2000, South Africa. This is a central business district location, likely with good accessibility via public transport or road networks.
Design Workspace Context:
- The on-site environment facilitates real-time collaboration and spontaneous discussions with team members, crucial for iterative design processes.
- Access to required design tools and technology is provided within the office setting.
- Opportunities for direct interaction with colleagues from product, development, and business teams are readily available.
Work Schedule: Likely a standard full-time work schedule, with the on-site requirement implying presence during core business hours.
📄 Application & Portfolio Review Process
Design Interview Process:
- Initial screening call to assess basic qualifications and fit.
- Portfolio review and discussion with a design team member or hiring manager, focusing on your design process and case studies. Be prepared to walk through your projects in detail.
- Potential design challenge or take-home assignment to evaluate your problem-solving skills and design execution abilities under specific constraints.
- Interviews with cross-functional team members (e.g., product manager, developer, business analyst) to assess collaboration skills and understanding of the financial domain.
- Final interview with a senior leader or hiring manager to discuss experience, career goals, and cultural fit within FirstRand Bank India.
Portfolio Review Tips:
- Tailor your portfolio presentation to highlight projects relevant to financial services, complex data interfaces, or enterprise-level applications.
- For each case study, clearly articulate the problem you were solving, your design process, key decisions made, and the impact or outcomes of your design.
- Showcase your proficiency in Figma by demonstrating your workflow, use of components, and prototyping skills.
- Be prepared to discuss the challenges you faced in each project and how you overcame them, particularly those related to technical constraints or stakeholder feedback in a financial context.
Challenge Preparation:
- Carefully read and understand the requirements of the design challenge. Ask clarifying questions if anything is unclear.
- Structure your solution presentation to clearly articulate your process, rationale, and key design decisions.
- Allocate your time effectively to focus on the most critical aspects of the challenge, balancing research, ideation, and execution.
- Be prepared to explain your design choices and how they address the problem statement and potential user needs within a financial context.
ATS Keywords: User Experience Design, UI Design, Figma, Prototyping, Usability Testing, Wireframing, Visual Design, User Flows, Software Development Life Cycle, Jira, Confluence, User Research, Design Systems, Financial Services, Banking, Forex, Collaboration, Adobe Photoshop, Adobe Illustrator, AI Prompting, Agile, Case Study, Portfolio, Interaction Design, Information Architecture, User Interface, Design Thinking, Iterative Design, Stakeholder Management, Cross-functional Collaboration, Financial Technology, Fintech, Product Design, Digital Banking, Enterprise Software.
🛠 Tools & Technology Stack
Primary Design Tools:
- Figma: Essential for creating wireframes, user flows, interactive prototypes, and high-fidelity designs. Expect to demonstrate proficiency in using its collaborative features and design system capabilities.
- Adobe Photoshop: Advantageous for image editing and manipulation, potentially used for creating visual assets or refining mockups.
- Adobe Illustrator: Advantageous for creating vector graphics, icons, and illustrations.
Collaboration & Handoff:
- Jira: Used for project management, task tracking, and collaborating with development teams within an Agile framework.
- Confluence: Likely used for documentation, knowledge sharing, and project planning, serving as a central repository for design specifications and research findings.
Research & Testing:
- Tools for conducting user interviews and surveys (e.g., SurveyMonkey, Google Forms).
- Usability testing platforms (could range from unmoderated testing tools to in-person session setups).
- Potential use of analytics tools to measure design performance and user behavior.
👥 Team Culture & Values
Design Values:
- User-Centered Approach: A strong emphasis on understanding user needs and designing solutions that are intuitive and effective for financial users.
- Collaboration: Working closely with product, development, and business teams to ensure designs are feasible, functional, and aligned with business goals.
- Consistency: Adhering to and contributing to design systems to maintain a cohesive user experience across all products.
- Attention to Detail: Precision and accuracy are critical in financial design, ensuring clarity and preventing errors in complex interfaces.
Collaboration Style:
- Likely an environment that encourages open communication and feedback, with regular design critiques and brainstorming sessions.
- Cross-functional collaboration is key, requiring effective communication and the ability to translate design concepts to non-design stakeholders.
- Working within an Agile framework suggests a fast-paced environment with iterative development cycles.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Designing for complex financial workflows and regulations within the Forex market, requiring a deep understanding of user needs in this specific domain.
- Balancing user-friendliness with security and compliance requirements inherent in banking applications.
- Iterating on existing products while maintaining consistency with established design systems and brand guidelines.
- Collaborating effectively with diverse stakeholders who may have varying levels of design understanding.
Learning & Development Opportunities:
- Opportunity to deepen expertise in designing for the financial services sector and the specifics of Forex products.
- Potential for training on new design tools, methodologies, or industry-specific software.
- Learning from experienced professionals in both design and the financial industry.
- Developing skills in navigating the complexities of designing within a large, regulated organization.
💡 Interview Preparation
Design Process Questions:
- "Describe your end-to-end design process for a recent project, focusing on a challenge you faced and how you addressed it." Be prepared to walk through a case study from your portfolio, highlighting your research, ideation, prototyping, and testing phases.
- "How do you collaborate with developers and product managers throughout the design process?" Provide specific examples of successful collaboration and communication strategies.
- "Explain your approach to conducting usability testing and how you incorporate feedback into your designs." Discuss specific methodologies you've used and how they impacted your design decisions.
Company Culture Questions:
- "What interests you about working as a UX/UI Designer specifically within a financial institution like FirstRand Bank India?" Research the company's values and focus areas to demonstrate genuine interest.
- "How do you handle feedback and critique on your designs?" Discuss your approach to receiving and incorporating feedback constructively.
- "Describe a time you had to advocate for a user-centered design approach to stakeholders." Share an experience where you successfully influenced design decisions based on user needs.
Portfolio Presentation Strategy:
- Choose 2-3 strong case studies that best demonstrate your skills and experience relevant to this role, particularly those in financial services or complex applications.
- Structure each case study using a clear framework (e.g., Problem, Role, Process, Solution, Impact).
- Focus on the "why" behind your design decisions, explaining your rationale and how your designs address user needs and business goals.
- Be prepared for questions about your process, tools used, and challenges encountered during each project.
📌 Application Steps
To apply for this design position:
- Submit your application through this link.
- Customize your design portfolio to highlight projects relevant to financial services, complex data interfaces, or enterprise software. Ensure your case studies clearly articulate your process and impact.
- Optimize your resume for design roles by including relevant keywords from the ATS Keywords list, emphasizing your experience with Figma, SDLC, Jira, Confluence, and financial design if applicable.
- Prepare for the design interview process by practicing walking through your portfolio case studies and anticipating questions about your design process, collaboration style, and experience in the financial domain.
- Research FirstRand Bank India, specifically its Forex Product House, to understand their business, target users, and design culture. This will help you tailor your application and interview responses.