UX Project Design Lead

📍 Job Overview

Job Title: UX Project Design Lead

Company: NEORIS

Location: Chile

Job Type: Full-Time

Category: UX/UI Design, Product Design

Date Posted: 2025-06-16T19:13:17

Experience Level: Mid to Senior Level (2+ years as a Lead)

Remote Status: On-site

🎨 Role Summary

• Lead and participate in the analysis of business requirements and definition of end-user profiles for digital products and services.
• Oversee and conduct heuristic evaluations to identify usability issues and propose design solutions.
• Design and coordinate information architecture activities, including site maps, user flows, and content strategy.
• Ensure the application of best practices in user experience design, usability standards, and interaction design principles.
• Manage and leverage Design Systems and UI Kits to maintain design consistency and efficiency across projects.
• Collaborate closely with development teams to review the quality of implementation, ensuring usability definitions and interactions are accurately translated.

🖼️ Primary Responsibilities

• Participate actively in the initial phase of projects, conducting thorough business analysis and defining target user personas to inform design strategy.
• Conduct comprehensive heuristic evaluations of existing or proposed interfaces, documenting findings and recommending actionable improvements based on established usability principles.
• Design and manage information architecture initiatives, including creating detailed sitemaps, user flow diagrams, and content hierarchies to structure digital experiences logically.
• Develop interactive prototypes using industry-standard design tools to visualize user journeys, test interactions, and gather feedback early in the design process.
• Implement and maintain Design Systems and UI Kits, ensuring consistency in visual design elements, components, and patterns across multiple projects and platforms.
• Provide design oversight during the development phase, reviewing implemented interfaces for adherence to usability standards, interaction specifications, and overall design quality.
• Collaborate with cross-functional teams, including product managers, developers, and other stakeholders, to ensure design solutions align with business goals and technical constraints.
• Contribute to the definition and tracking of key performance indicators (KPIs) related to user experience and product success.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred for a role at this level. Equivalent practical experience demonstrating a strong understanding of design principles and methodologies will also be highly valued.

Experience: A minimum of two (2) years of demonstrated experience in a leadership capacity within a design role, specifically as a Project Design Lead or UX Design Lead. This experience should include leading design initiatives, mentoring junior designers (if applicable), and successfully delivering complex design projects from concept to implementation. A strong design portfolio showcasing this experience is essential.

Required Skills:

• Proven expertise in UX Design principles and methodologies, including user research, usability testing, and interaction design.
• Solid understanding and practical application of Visual Design principles, including layout, typography, color theory, and iconography.
• Extensive experience working with and managing Design Systems and UI Kits to ensure consistency and scalability in design.
• Deep knowledge and practical experience applying the Atomic Design methodology for building robust and modular design systems.
• Mandatory experience applying Design Thinking methodologies to solve complex problems and drive innovation.
• Proficiency in data analysis and interpretation to inform design decisions and measure the impact of design solutions.
• Experience defining and tracking Key Performance Indicators (KPIs) for design projects.
• Ability to manage and prioritize design tasks within a project backlog and contribute to roadmap development.
• Experience in defining and articulating the value proposition of design initiatives.
• Fluent in Spanish (as the job description is in Spanish and the location is Chile).

Preferred Skills:

• Experience with agile development methodologies.
• Familiarity with user research techniques beyond heuristic evaluation, such as user interviews, surveys, and usability testing.
• Knowledge of accessibility standards and inclusive design practices.
• Experience with prototyping tools such as Figma, Sketch, Adobe XD, or InVision.
• Understanding of front-end development concepts (HTML, CSS, JavaScript) to facilitate effective collaboration with developers.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Showcase a diverse range of projects demonstrating your leadership in UX and product design, highlighting your contribution to the strategic direction and execution.
• Include detailed case studies that clearly articulate the problem you were solving, your design process, the methodologies you employed (especially Design Thinking), and the impact of your design decisions.
• Present high-fidelity mockups and interactive prototypes that demonstrate your visual design skills and ability to translate concepts into tangible user interfaces.
• If applicable, include examples of your work with Design Systems, showcasing your ability to create, maintain, and leverage component libraries.

Process Documentation:

• For each case study, clearly document your research and discovery phase, including how you gathered user insights and defined the target audience.
• Detail your ideation and iteration methods, showing the evolution of your design solutions through wireframes, sketches, and various fidelity levels.
• Explain your validation and testing approaches, describing how you gathered feedback and iterated on your designs based on user input and data analysis.

💵 Compensation & Benefits

Salary Range: Based on market research for a UX Design Lead role in Chile with 2+ years of lead experience at a company of NEORIS's size and industry, the estimated annual salary range is CLP $25,000,000 - $40,000,000. This estimate is based on publicly available salary data for similar roles in Chile and considers factors such as cost of living in major Chilean cities and the tech industry compensation standards. Actual compensation may vary based on experience, specific skills, and negotiation.

Benefits:

• Comprehensive Medical Insurance with 100% coverage for the employee, ensuring access to healthcare.
• Wellness benefits including discounts at health and aesthetic centers, promoting employee well-being.
• Holiday Bonuses (Gratificación por fiestas Patrias y Navidad), providing additional financial support during key national holidays.
• Access to WellHub, a platform likely offering various wellness and fitness benefits.
• Generous Time Off Policy: 30 continuous days of vacation, providing ample time for rest and rejuvenation.
• Two (2) administrative days off for personal matters.
• A day off to celebrate your birthday.
• Significant opportunities for continuous learning and professional growth through internal training programs and potentially external resources.

Working Hours: Standard full-time working hours are expected, typically 40 hours per week. While the specific daily schedule isn't detailed, design roles often offer some flexibility to accommodate creative workflows and collaboration across different time zones if applicable.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: IT Services and IT Consulting. NEORIS operates as a Digital Accelerator, helping companies navigate digital transformation. This context implies a fast-paced, project-based environment where design plays a crucial role in creating innovative digital solutions for diverse clients.

Company Size: 5,001-10,000 employees globally, with over 4,000 professionals across 11 countries. Being part of a large global organization means the design team is likely part of a larger structure, collaborating with teams in different regions and potentially working on large-scale international projects.

Founded: 2000. With over 20 years of experience, NEORIS has an established history as a digital partner, suggesting a stable company with a mature approach to technology and client delivery.

Team Structure:

• The design team is likely integrated within project teams, working alongside consultants, developers, and project managers.
• As a Project Design Lead, you would likely report to a design manager or project manager, overseeing the design activities for specific client engagements.
• Cross-functional collaboration is expected, working closely with technical teams to ensure design feasibility and quality implementation.

Methodology:

• The company emphasizes Design Thinking, which is a core methodology for problem-solving and innovation within the design team.
• Experience with agile methodologies is likely preferred given the IT services context and project-based work.
• Design processes will likely involve understanding business needs, user research, ideation, prototyping, testing, and iterative refinement.

Company Website: http://www.neoris.com

📈 Career & Growth Analysis

Design Career Level: This role is positioned as a Lead, indicating a mid to senior-level position responsible for guiding design projects and potentially mentoring other designers. It's a step up from a Senior Designer role, involving more strategic input and project ownership.

Reporting Structure: As a Project Design Lead, you would likely report to a Design Manager, UX Manager, or potentially a Project Manager, depending on the specific project and organizational structure. You would be responsible for the design deliverables and process within your assigned projects.

Design Impact: Design plays a crucial role in NEORIS's offerings as a digital accelerator. As a Design Lead, your work will directly impact the digital solutions delivered to clients, influencing user satisfaction and the success of their digital transformation initiatives.

Growth Opportunities:

• Potential to advance to a Senior Design Lead, Design Manager, or even a broader leadership role within the consulting practice.
• Opportunities to specialize in specific areas of UX design, such as service design, research, or interaction design, through project assignments and learning initiatives.
• Participation in training programs and access to resources for continuous learning and skill development in emerging design trends and technologies.

🌐 Work Environment

Studio Type: The role is listed as on-site in Chile. As NEORIS has multiple office locations globally, the specific office in Chile would serve as the primary workspace. This likely means working in a professional office environment.

Office Location(s): While not explicitly stated which office in Chile, NEORIS has a listed office at Cerro Colorado 5240, Torre 2 Piso 12, Las Condes, Santiago Metropolitan Region 7560291, CL. This location in a business district suggests a modern office setting.

Design Workspace Context:

• The workspace likely provides dedicated areas for focused work and collaborative spaces for team meetings and brainstorming sessions.
• Access to necessary design tools and technology would be provided on-site.
• Being on-site facilitates direct interaction with project teams and stakeholders, fostering real-time collaboration and communication.

Work Schedule: A standard on-site work schedule is expected. While some flexibility might be possible depending on project needs and team agreements, the primary mode of work is likely during regular business hours at the designated office location.

📄 Application & Portfolio Review Process

Design Interview Process:

• Initial screening call to assess basic qualifications and fit.
• Technical interview focusing on your UX design process, methodologies, and experience as a lead. Be prepared to discuss your approach to user research, information architecture, and interaction design.
• Portfolio review where you will present case studies demonstrating your design leadership, problem-solving skills, and the impact of your work. Focus on articulating your design rationale and process.
• Design challenge or whiteboarding session to assess your on-the-spot problem-solving abilities and how you apply design thinking to new scenarios.
• Interviews with team members and stakeholders to assess cultural fit, collaboration skills, and how you would integrate with cross-functional teams.
• Final interview with a hiring manager or director to discuss your leadership experience, career goals, and overall fit within the organization.

Portfolio Review Tips:

• Select 2-3 strong case studies that best showcase your experience as a design lead and your proficiency in UX design, Visual Design, and Design Systems.
• For each case study, clearly explain the problem you addressed, your role and responsibilities, the design process you followed (emphasizing Design Thinking), and the outcomes or impact of your work.
• Be prepared to discuss the challenges you faced and how you overcame them, demonstrating your problem-solving skills and resilience.
• Highlight your experience with Design Systems and how you leveraged them in your projects.

Challenge Preparation:

• If a design challenge is part of the process, familiarize yourself with common UX design problems and frameworks for approaching them.
• Practice articulating your thought process and design decisions clearly and concisely.
• Be prepared to ask clarifying questions and consider different perspectives during the challenge.

🛠 Tools & Technology Stack

Primary Design Tools:

• Proficiency in industry-standard design and prototyping tools is expected. While not explicitly listed, common tools for UX/UI design include Figma, Sketch, Adobe XD, or InVision. Experience with at least one of these is likely required.
• Experience with tools for creating sitemaps and user flows (e.g., Miro, Lucidchart, Overflow) is also beneficial.

Collaboration & Handoff:

• Tools for collaboration and handoff with developers are crucial. This might include tools like Zeplin, Avocode, or built-in handoff features within design tools like Figma or Sketch.
• Experience with project management and collaboration platforms like Jira, Confluence, or Asana is also valuable for integrating design work with development sprints.
• Familiarity with documentation tools for maintaining design systems and style guides.

Research & Testing:

• While not explicitly listed, tools for user research and testing, such as user interview platforms, survey tools (e.g., SurveyMonkey, Google Forms), or usability testing platforms (e.g., UserTesting.com, Lookback), may be used depending on project needs.
• Experience with analytics platforms (e.g., Google Analytics) to understand user behavior and measure design effectiveness is beneficial.

👥 Team Culture & Values

Design Values:

• Innovation: As a digital accelerator, innovation is a core value. The design team likely values creative problem-solving and exploring new approaches to design challenges.
• User-Centeredness: The emphasis on understanding the end-user and applying Design Thinking suggests a strong commitment to a user-centered design approach.
• Collaboration: Working on project teams with diverse professionals across different regions requires a collaborative mindset and strong communication skills.
• Continuous Learning: The company promotes continuous learning, indicating a culture that supports professional development and staying updated on design trends and technologies.

Collaboration Style:

• Cross-functional collaboration is integral, working closely with business analysts, developers, and project managers throughout the project lifecycle.
• Design critique and feedback exchange are likely part of the design process to ensure quality and alignment.
• Collaboration on maintaining and evolving Design Systems is expected to ensure consistency across projects.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Managing design projects with diverse client needs and varying levels of digital maturity.
• Balancing client expectations with user needs and technical constraints.
• Ensuring consistency and scalability of design solutions across multiple projects and platforms, especially when leveraging and contributing to Design Systems.
• Staying updated with rapidly evolving design trends, tools, and technologies in the digital acceleration space.

Learning & Development Opportunities:

• Opportunities to work on a variety of challenging projects across different industries and domains, expanding your design expertise.
• Access to internal and potentially external training programs to enhance your design skills, leadership abilities, and knowledge of new technologies.
• Mentorship opportunities with experienced design leaders within NEORIS.
• Potential to contribute to thought leadership within the design community through internal presentations or external events.

💡 Interview Preparation

Design Process Questions:

• Be prepared to walk through your end-to-end design process for a complex project from your portfolio, focusing on how you applied Design Thinking methodologies.
• Discuss how you approach user research, synthesize findings, and translate them into design solutions.
• Explain your approach to information architecture and how you structure content and navigation for optimal usability.
• Describe your experience with creating and using Design Systems, and how they contribute to efficiency and consistency.

Company Culture Questions:

• Research NEORIS's values and recent projects. Be prepared to discuss how your design philosophy aligns with their mission as a digital accelerator.
• Ask questions about the design team structure, collaboration practices, and how design is integrated into the overall project lifecycle.
• Inquire about opportunities for professional development and how the company supports continuous learning for designers.

Portfolio Presentation Strategy:

• Structure your portfolio presentation to tell a compelling story about your design process and the impact of your work.
• For each case study, clearly articulate the problem, your role, your process (including research, ideation, prototyping, and testing), and the outcomes.
• Focus on demonstrating your leadership skills, problem-solving abilities, and how you collaborate with cross-functional teams.
• Be concise and confident in presenting your work, and be prepared to answer questions about your design decisions.

📌 Application Steps

To apply for this design position:

• Submit your application through this link.
• Tailor your resume and cover letter to highlight your experience as a design lead, your proficiency in UX/UI design, Design Systems, and Design Thinking, and your ability to drive design projects from concept to completion.
• Prepare a strong design portfolio that showcases your best work, focusing on case studies that demonstrate your process, problem-solving skills, and the impact of your designs. Ensure your portfolio is easily accessible online.
• Practice presenting your portfolio case studies, articulating your design decisions and the rationale behind them.
• Research NEORIS and their recent digital transformation projects to understand their work and how your skills and experience can contribute to their success.
• Be prepared to discuss your experience with data analysis and how you use metrics to inform and evaluate your design work.