📍 Job Overview
Job Title: UX Designer II
Company: The Home Depot
Location: STORE SUPPORT CENTER, ATLANTA - 9090
Job Type: FULL_TIME
Category: UX Design
Date Posted: 2025-06-12T00:00:00
Experience Level: 2-5 years
Remote Status: On-site
🎨 Role Summary
- Drive new design initiatives by crafting end-to-end user experiences that balance user needs with business strategy in a fast-moving retail environment.
- Identify and solve complex customer problems using a blend of design thinking techniques, rapid prototyping, and iterative testing.
- Champion actionable user insights derived from research, enhancing product usability and delighting customers through well-crafted interaction and visual design.
- Collaborate effectively in a cross-functional Agile environment, influencing product leadership, business stakeholders, and individual contributors while advocating for the user.
🖼️ Primary Responsibilities
- Communicate design ideas, concepts, and rationale clearly to end-users, product managers, engineers, and other stakeholders to build consensus and drive alignment.
- Collaborate closely within Agile product teams, pairing with developers, product managers, and other UX professionals to design and implement effective solutions.
- Actively participate in user research activities, including planning, data collection, synthesis of findings, and translating insights into design opportunities.
- Produce high-quality UX design artifacts, such as wireframes, user flows, prototypes, and visual designs, ensuring they align with the overall experience vision and brand guidelines.
- Plan and conduct usability testing and other evaluative research methods to validate design solutions and identify areas for iterative improvement.
🎓 Skills & Qualifications
Education: A Bachelor's degree in a related field such as Human-Computer Interaction, Graphic Design, Interaction Design, or equivalent practical experience is typically required. Preferred qualifications indicate that a degree in a related field is beneficial but can be substituted with relevant work experience.
Experience: Minimum of 2 years of UX design experience is required, with 2-4 years preferred, particularly within an Enterprise or retail environment. Experience working with Agile software development teams is also preferred, indicating a need for familiarity with iterative design processes and rapid delivery cycles. A strong design portfolio showcasing relevant projects is essential to demonstrate practical experience.
Required Skills:
- Proficiency in core UX design principles, including user-centered design methodologies, information architecture, and interaction design.
- Ability to translate user needs, business requirements, and technical constraints into intuitive and effective design solutions.
- Experience in creating various UX design artifacts, such as user flows, wireframes, mockups, and interactive prototypes.
- Familiarity with conducting and participating in user research activities, including usability testing, interviews, and data synthesis.
Preferred Skills:
- Experience with design thinking frameworks and facilitating ideation workshops.
- Proficiency in visual design principles and creating high-fidelity mockups and final design assets.
- Experience working within a large-scale enterprise or retail environment, understanding the complexities of designing for diverse user groups and business needs.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Showcase 3-5 detailed case studies that demonstrate your end-to-end design process, from problem definition and research to ideation, prototyping, testing, and final implementation.
- Highlight projects that address complex customer problems, particularly within e-commerce, retail, or enterprise environments if possible.
- Include examples of your interaction design work, demonstrating how users would navigate and interact with your proposed solutions.
- Present the visual design aspects of your projects, showcasing your ability to create aesthetically pleasing and on-brand interfaces, even if visual design is not the primary focus of this role.
Process Documentation:
- Clearly articulate the research methods you employed (e.g., user interviews, surveys, usability testing) and how insights informed your design decisions.
- Document your ideation process, including sketches, wireframes, low-fidelity prototypes, and design iterations, explaining your rationale behind key design choices.
- Detail your testing and validation approaches, including how you gathered feedback and iterated on your designs based on user input.
💵 Compensation & Benefits
Salary Range: While a specific salary range is not provided in the job description, based on industry data for UX Designer II roles in the Atlanta, GA area with 2-4 years of experience at a large retail company like The Home Depot, the estimated annual salary range is typically between $80,000 and $110,000. This estimate is based on data from sources like Glassdoor, Payscale, and industry reports for the Atlanta metropolitan area, adjusted for company size and potential complexity of projects within a major retail organization.
Benefits:
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement savings plan with company match.
- Paid time off (vacation, sick leave, company holidays).
- Employee stock purchase plan.
- Potential for performance-based bonuses or incentives.
Working Hours: This is a full-time position, typically requiring 40 hours per week. While the specific schedule may vary, flexibility may be available depending on team needs and project deadlines, common in creative roles within large organizations.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Retail. The Home Depot is the world's largest home improvement specialty retailer. This context implies designing for a vast customer base with diverse needs related to home improvement projects, requiring a deep understanding of retail journeys, product discovery, and service interactions.
Company Size: 10,001+ employees. As a large enterprise, The Home Depot likely has established design processes, potentially a design system, and structured teams, offering opportunities for collaboration and impact on a massive scale.
Founded: 1979. With a long history, the company has a strong brand identity and established customer relationships, which the design team needs to understand and build upon.
Team Structure:
- The role reports to a User Experience Manager, indicating a structured design team hierarchy with opportunities for guidance and mentorship.
- This role has no direct reports, focusing on individual contribution and collaborative work within the team.
- The description emphasizes working in a cross-functional environment, implying close collaboration with product managers, engineers, and other stakeholders.
Methodology:
- The description explicitly mentions using design thinking techniques, suggesting a focus on user-centered problem-solving and iterative ideation.
- Emphasis on bringing "a paper prototype to your user for a quick experiment" and using "evaluative approaches to iteratively improve your products" points towards a lean and iterative design process.
- Working with Agile software development teams implies familiarity with sprints, backlog refinement, and rapid iteration cycles.
Company Website: https://www.homedepot.com
📈 Career & Growth Analysis
Design Career Level: This is a mid-level UX Designer II role. It indicates that the company is looking for a designer with a solid foundation of experience who can work with some autonomy and contribute meaningfully to projects, likely taking ownership of specific features or areas of the product. This level typically involves less direct supervision than a junior role but may not yet involve formal leadership of others.
Reporting Structure: The role reports to a User Experience Manager. This structure suggests a clear path for feedback, guidance, and potential mentorship, which is valuable for continued professional development in a design career.
Design Impact: The description emphasizes driving innovation, championing actionable user insights, and enhancing product usability. This indicates that design is viewed as a critical function with direct influence on product decisions and ultimately, customer satisfaction and business results.
Growth Opportunities:
- Potential for advancement to Senior UX Designer or Lead UX Designer roles based on performance, increasing scope of responsibility, and demonstrated leadership skills.
- Opportunities to specialize in specific areas of UX, such as research, interaction design, or design systems, depending on business needs and individual interests.
- Continuous learning through exposure to complex design challenges, collaboration with experienced professionals, and potential access to training resources.
🌐 Work Environment
Studio Type: On-site at the Store Support Center in Atlanta. This indicates a traditional office environment, likely with dedicated workspaces for the design team.
Office Location(s): The primary location is the Store Support Center in Atlanta. The specific address is not provided but is implied to be the main corporate office.
Design Workspace Context:
- Working on-site allows for frequent face-to-face collaboration with product team members, which is often beneficial in Agile environments.
- The office environment likely provides access to necessary design tools, resources, and collaborative spaces for brainstorming and workshops.
- Being at the corporate headquarters offers opportunities to interact with stakeholders from various departments, gaining a broader understanding of the business.
Work Schedule: Full-time, on-site. While the exact schedule may have some flexibility, the expectation is likely consistent presence in the office during standard business hours to facilitate team collaboration.
📄 Application & Portfolio Review Process
Design Interview Process:
- Initial screening call with a recruiter to discuss experience and fit.
- Interview(s) with a UX Manager or other design team members to assess design process, problem-solving skills, and collaboration style. Be prepared to discuss your portfolio in detail.
- Potential design challenge or whiteboarding session to evaluate your on-the-spot problem-solving and communication abilities.
- Interviews with cross-functional partners (e.g., Product Manager, Engineer) to assess collaboration skills and ability to work effectively in an Agile team.
Portfolio Review Tips:
- Clearly articulate the problem you were trying to solve in each case study and the impact of your design solutions.
- Focus on demonstrating your design process, including research, ideation, iteration, and testing. Show your thought process and the rationale behind your decisions.
- Be prepared to discuss the specific tools and methodologies you used in each project.
- Highlight your collaborative efforts and how you worked with product managers, engineers, and other stakeholders.
Challenge Preparation:
- If a design challenge is assigned, thoroughly understand the problem and constraints.
- Structure your approach clearly, outlining your process for solving the problem within the given timeframe.
- Be prepared to explain your design decisions and justify your choices based on user needs and potential business impact.
ATS Keywords: UX Design, User Experience, Design Thinking, User Research, Usability Testing, Prototyping, Wireframing, Interaction Design, Visual Design, Agile, Scrum, Collaboration, Problem Solving, Customer Focus, Communication, Information Architecture, Design Systems, Figma, Sketch, Adobe XD, InVision, User Flows, Case Studies, Design Artifacts, Retail UX, E-commerce UX, Enterprise UX.
🛠 Tools & Technology Stack
Primary Design Tools:
- Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD is expected for creating wireframes, mockups, and interactive prototypes.
- Experience with collaborative design tools that facilitate real-time teamwork and feedback loops is likely utilized within an Agile environment.
- Knowledge of design system management tools or platforms may be beneficial, as large organizations often maintain centralized design systems.
Collaboration & Handoff:
- Tools for project management and collaboration (e.g., Jira, Asana, Trello) are likely used for tracking tasks and communicating with cross-functional teams.
- Handoff tools (e.g., Zeplin, InVision Inspect) for providing design specifications and assets to developers are probably part of the workflow.
- Documentation platforms for maintaining design guidelines, style guides, and user research findings may be utilized.
Research & Testing:
- Familiarity with user research platforms or methods for conducting interviews, surveys, and usability testing is expected.
- Tools for analyzing user behavior and product performance (e.g., analytics platforms) may be used to inform design decisions and measure impact.
👥 Team Culture & Values
Design Values:
- The description emphasizes "love to work hand in hand with your users," suggesting a strong commitment to a user-centered approach and empathy for the customer.
- Recognition of "the value of imagination and play in building great products within a business environment" indicates a culture that values creativity and innovation within the context of business goals.
- The appreciation for feedback and support from various team members highlights a collaborative and supportive team environment.
Collaboration Style:
- Working in a cross-functional environment with researchers, designers, engineers, analysts, and product managers implies a collaborative and integrated approach to product development.
- The emphasis on taking feedback and input as a means of improving the end result suggests a culture of continuous improvement and open communication.
- Being comfortable influencing business and product leadership indicates a culture that values design's contribution to strategic decisions.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Designing for a large and diverse customer base with varying levels of technical proficiency and home improvement knowledge can be challenging, requiring careful consideration of accessibility and usability.
- Balancing user needs with complex business goals and technical constraints within a large enterprise environment requires strong problem-solving and communication skills.
- Keeping up with the fast-moving retail environment and evolving customer expectations necessitates continuous learning and adaptation of design approaches.
Learning & Development Opportunities:
- Opportunity to work on complex, large-scale projects that provide significant learning experiences in enterprise-level UX design.
- Collaboration with experienced professionals across different disciplines offers opportunities for skill development and knowledge sharing.
- Exposure to different areas of the retail business can broaden your understanding of the industry and potential career paths within The Home Depot.
💡 Interview Preparation
Design Process Questions:
- Be prepared to walk through your design process for a challenging project from your portfolio, highlighting how you identified user needs, iterated on designs, and validated your solutions.
- Discuss how you approach collaborating with product managers and engineers throughout the design and development lifecycle.
- Explain how you handle ambiguity and approach problem-solving when faced with incomplete information or conflicting requirements.
Company Culture Questions:
- Research The Home Depot's values and recent initiatives. Be prepared to discuss how your values and work style align with their culture, particularly regarding customer focus and collaboration.
- Ask questions about the design team's structure, collaboration methods, and how design impact is measured within the organization.
Portfolio Presentation Strategy:
- Select case studies that are most relevant to the retail or enterprise context, if available.
- Structure your presentation to clearly articulate the problem, your process, your design solutions, and the impact of your work.
- Be prepared to discuss the challenges you faced in each project and how you overcame them.
- Practice presenting your portfolio to ensure you can effectively communicate your design thinking and rationale within a limited timeframe.
📌 Application Steps
To apply for this design position:
- Submit your application through this link
- Tailor your resume to highlight your relevant UX design experience, skills, and accomplishments, incorporating keywords from the job description.
- Prepare a compelling design portfolio that showcases your best work, focusing on case studies that demonstrate your end-to-end design process and problem-solving abilities.
- Practice presenting your portfolio and discussing your design process to confidently articulate your skills and experience during interviews.
- Research The Home Depot and its design team to understand their products, users, and design culture, preparing thoughtful questions for your interviews.