📍 Job Overview
Job Title: UX Designer
Company: GLG
Location: New York, United States
Job Type: Full-time
Category: UX Design
Date Posted: 2025-06-10
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site
🎨 Role Summary
- Shape user experiences across multiple products and platforms within a global organization, impacting over a million users.
- Collaborate closely with cross-functional teams including Product Managers, Engineers, and other Designers to deliver user-centered solutions.
- Contribute to the entire UX design process, from user research and ideation through to prototyping and iteration.
- Advocate for user needs and accessibility best practices, ensuring designs are intuitive and inclusive.
🖼️ Primary Responsibilities
- Collaborate effectively with Product Managers, Engineers, and fellow Designers to conceptualize and deliver user-friendly, scalable product experiences.
- Actively participate in user research activities, including facilitating user interviews and conducting usability testing sessions, to gather actionable insights that inform design decisions.
- Produce high-fidelity design artifacts such as pixel-perfect wireframes, interactive prototypes, and detailed user flows to clearly articulate design concepts and interactions.
- Champion the needs of users throughout the product development lifecycle, ensuring designs adhere to accessibility standards and promote intuitive interactions.
- Contribute to the evolution and maintenance of the existing design system, ensuring consistency, efficiency, and scalability across various product touchpoints.
- Utilize data analytics and user feedback mechanisms to inform design iterations, continuously optimizing user experiences based on performance and insights.
- Present design solutions, underlying rationale, and research findings clearly and compellingly to internal teams and key stakeholders.
- Stay abreast of emerging UX design trends, tools, and methodologies to continually refine personal craft and elevate the team's design practices.
- Design experiences optimized for both mobile and web platforms, demonstrating an understanding of platform-specific constraints and opportunities.
🎓 Skills & Qualifications
Education: A Bachelor’s degree in Design, Technology, Human-Computer Interaction (HCI), or a closely related field is required. Relevant UX certifications (e.g., Nielsen Norman Group, Google UX, IxDF) are considered a significant advantage and demonstrate a commitment to formal UX principles and best practices.
Experience: 2 to 5 years of dedicated experience in UX design is essential, demonstrating a solid foundation in user-centered design methodologies. A strong portfolio showcasing this experience, particularly highlighting the UX process from research to final outcomes, is a key requirement.
Required Skills:
- Proven expertise in UX Design principles and methodologies, with a strong portfolio demonstrating practical application.
- Solid foundation in User-Centered Design principles and techniques.
- Proficiency in creating detailed Wireframes, User Flows, and interactive Prototypes using industry-standard design tools.
- Demonstrated ability to conduct and support Usability Testing and User Interviews to gather valuable insights.
- Experience contributing to or working within established Design Systems to ensure product consistency and scalability.
- Strong understanding and practical application of Accessibility best practices in design.
- Excellent Collaboration and teamwork skills, with the ability to work effectively within cross-functional teams.
- Creative Problem Solving skills, adept at balancing user needs, business objectives, and technical constraints.
- Strong Communication and Presentation Skills, capable of articulating design decisions and rationale clearly.
- Experience designing for both Mobile and Web platforms is required.
Preferred Skills:
- Experience designing for B2B or Enterprise platforms.
- Familiarity with Agile frameworks and Lean UX methodology.
- Experience contributing to or working within a Design System at scale.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Your portfolio should serve as a comprehensive narrative of your UX process, showcasing your approach from initial problem definition and research through to design solutions and measurable outcomes.
- Include detailed Case Studies for several key projects, illustrating your design thinking, iterative process, and the impact of your work on user experience and business goals.
- Present a visually polished and well-organized portfolio that demonstrates strong attention to detail and a keen eye for design consistency.
- Where applicable, include examples of technical execution, showing how your designs translate into functional interfaces and considering platform-specific constraints (mobile vs. web).
Process Documentation:
- Clearly document your approach during the Research and Discovery phase, including methods used (e.g., user interviews, surveys, competitive analysis) and how insights informed your design direction.
- Illustrate your Ideation and Iteration methods, showing sketches, wireframes, and prototypes at various stages of refinement, explaining the rationale behind key design decisions.
- Describe your Validation and Testing approaches, including how you conducted usability testing, analyzed feedback, and incorporated findings into subsequent design iterations.
💵 Compensation & Benefits
Salary Range: The anticipated hiring base salary range for this role is $102,300 to $110,000 USD per year. This range is provided by the employer and aligns with typical mid-level UX Designer salaries in the New York City area, considering the cost of living and market rates for professionals with 2-5 years of experience in the information services or professional learning industries.
Benefits:
- Comprehensive Medical, Dental, and Vision coverage, effective from your first day of employment.
- Flexible Paid Time Off with no pre-determined limits, offering significant freedom for work-life balance, in addition to 10 company holidays.
- Access to both 401(k) and Roth 401(k) retirement plans, including an employer match (subject to annual limits and vesting schedules).
- Tuition Reimbursement program available for eligible courses, including those focused on language skills development.
- Paid Parental Leave, along with financial assistance for adoption and surrogacy expenses.
- Free access to wellbeing support services such as the Calm app, Maven, and employee assistance programs (EAP), plus access to free long-term therapy and counseling through Pathways.
- Additional work perks and benefits may be available based on the final job location.
Working Hours: The standard working hours are expected to be full-time, typically 40 hours per week. While the role is on-site, the flexible PTO policy suggests a degree of autonomy in managing time, which can be beneficial for maintaining creative flow and managing project deadlines typical in design roles.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Information Services and Professional Learning. GLG operates as the world's insight network, connecting clients to a vast network of experts. This context implies that design within GLG likely focuses on creating intuitive platforms for accessing and managing expert insights, requiring a strong understanding of information architecture and user workflows in a professional context.
Company Size: GLG has over 11,800 employees globally, placing it in the large-sized company category (1,001-5,000+ employees according to LinkedIn). Working in a large organization means design processes are likely well-established, there are potentially multiple design teams, and collaboration across departments is crucial. This environment offers opportunities for specialization and working on projects with significant scale and impact.
Founded: Founded in 1998. With over two decades of operation, GLG is a well-established company. This history suggests a mature organizational structure and potentially ingrained processes, while the ongoing hiring indicates continued growth and evolution. The design culture is likely influenced by both the company's professional services roots and its technological advancements.
Team Structure:
- The design team appears to be structured to work closely with Product Management and Engineering, indicating a cross-functional team setup where designers are embedded or closely aligned with product squads.
- Details on the specific design team size and reporting lines are not provided, but collaboration with other designers is mentioned, suggesting a team environment where peer feedback and shared knowledge are valued.
- Cross-functional collaboration is explicitly highlighted as a core belief, emphasizing the importance of working effectively with non-design colleagues to achieve shared goals.
Methodology:
- The mention of familiarity with Agile frameworks and Lean UX methodology as a plus suggests that the company likely operates within an Agile development environment, potentially incorporating Lean UX principles.
- Design processes likely involve iterative cycles, focusing on rapid prototyping, user feedback, and continuous improvement.
- While not explicitly detailed, research and discovery methods (user interviews, usability testing) and ideation/design thinking approaches are integral to the required skills, indicating a commitment to a user-centered design process.
Company Website: https://www.glginsights.com
📈 Career & Growth Analysis
Design Career Level: This position is explicitly for a Mid-Level UX Designer, requiring 2-5 years of experience. At this level, the designer is expected to operate with increasing autonomy on assigned tasks, contribute meaningfully to design discussions, and take ownership of specific features or product areas under the guidance of senior designers or design leadership. The scope of responsibility includes executing design solutions, conducting research support, and contributing to the design system.
Reporting Structure: While the direct reporting line is not specified, the job description emphasizes working closely with Product Managers and Engineers. This suggests a likely reporting structure within a product development organization, possibly reporting to a Design Lead or Design Manager who oversees a team of designers working on specific product areas.
Design Impact: The role is described as contributing to shaping user experiences across multiple products and platforms used by over a million users. This indicates that the design work has a significant reach and potential impact on a large user base, influencing how clients and experts interact with GLG's services. Designers at this level are expected to contribute to improving key user flows and feature sets, directly impacting user satisfaction and engagement.
Growth Opportunities:
- Design Skill Advancement: Opportunities exist to deepen expertise in specific areas of UX design, such as advanced prototyping, complex interaction design, or specialized research methodologies, potentially leading to senior designer roles or specialization within the team.
- Industry and Domain Knowledge: Working within the information services and professional learning industry provides a unique opportunity to develop expertise in designing for complex professional workflows and knowledge-sharing platforms, which can be valuable for future career progression.
- Contribution to Design System at Scale: Contributing to a design system used across multiple products offers valuable experience in design operations, consistency, and scalability, skills highly sought after for lead or principal designer roles.
🌐 Work Environment
Studio Type: The role is explicitly listed as "On-site" in New York. This indicates a traditional office environment where the design team and cross-functional colleagues likely work together in a physical space. The emphasis on collaboration in the job description aligns well with an on-site setup that facilitates in-person interaction and teamwork.
Office Location(s): The primary location is New York. The LinkedIn profile for GLG lists their headquarters at 60 East 42nd Street, 3rd Floor, New York, NY 10165. This central Manhattan location is typically well-served by public transportation, offering accessibility for employees commuting from various parts of the city and surrounding areas.
Design Workspace Context:
- An on-site environment in a large company headquarters likely provides dedicated workspace for the design team, potentially including collaboration areas, meeting rooms equipped for presentations and workshops, and access to necessary design tools and equipment.
- Working on-site facilitates spontaneous collaboration, informal design critiques, and direct interaction with Product Managers and Engineers, which can accelerate the design process and foster a strong team dynamic.
- The office environment provides opportunities for in-person team meetings, design reviews, and company-wide events, contributing to a sense of community and shared purpose within the organization.
Work Schedule: The role is full-time, and as an on-site position, it likely adheres to standard business hours, though the flexible PTO policy suggests some level of autonomy in managing time and taking leave. The collaborative nature of the role means being available during core working hours for team interactions and meetings is likely important.
📄 Application & Portfolio Review Process
Design Interview Process:
- The process likely begins with an initial screening call, potentially with a recruiter or hiring manager, to assess basic qualifications and fit. Be prepared to briefly discuss your experience and interest in the role, highlighting relevant design projects from your portfolio.
- Subsequent stages will likely involve interviews with members of the design team, product managers, and potentially engineering leads. These interviews will delve deeper into your UX process, problem-solving skills, and collaborative approach. Be ready to walk through specific case studies from your portfolio in detail, explaining your rationale and decisions.
- A design challenge or take-home assignment is a common component of UX interviews to assess your practical skills in a timed or realistic scenario. This might involve designing a solution for a specific problem related to GLG's business or products.
- The final stages may include interviews with design leadership or other stakeholders to assess your cultural fit, communication abilities, and potential impact on the team and organization.
Portfolio Review Tips:
- Curate your portfolio to specifically highlight projects that demonstrate your experience with user research, problem definition, ideation, prototyping, and usability testing – the core responsibilities of this role.
- Structure your case studies using a clear framework (e.g., Situation, Task, Action, Result - STAR, or a detailed design process breakdown) to effectively communicate your process and the impact of your work. Focus on storytelling and explaining the "why" behind your design decisions.
- Ensure the visual presentation of your portfolio is polished and professional, demonstrating your attention to detail and visual design skills, even if the role is primarily focused on UX.
- Be prepared to discuss the technical constraints and considerations that influenced your design decisions, particularly for mobile and web platforms.
Challenge Preparation:
- If a design challenge is part of the process, clarify the expected format and deliverables beforehand. Practice working within time constraints if it's a timed exercise.
- Focus on demonstrating your problem-solving approach, ability to think critically, and your understanding of user needs and business goals within the context of the challenge.
- Be prepared to articulate your design rationale clearly and confidently, explaining your choices and assumptions to the interviewers.
ATS Keywords: UX Design, User-Centered Design, Wireframing, Prototyping, User Flows, Usability Testing, User Interviews, Design Systems, Accessibility, Figma, Collaboration, Agile, Lean UX, Mobile Design, Web Design, B2B Design, Enterprise Design, Problem Solving, Attention to Detail, Communication, Presentation Skills, Information Architecture, Interaction Design, User Research, Design Thinking, Case Study, Portfolio, Design Process, Stakeholder Management, Cross-functional Teams.
🛠 Tools & Technology Stack
Primary Design Tools:
- Figma: Proficiency with Figma is explicitly required. This indicates that Figma is the primary tool for UI design, prototyping, and potentially collaboration within the design team. Expect to use Figma extensively for creating wireframes, high-fidelity mockups, and interactive prototypes. Expertise in using Figma's collaboration features and working with shared libraries and components is likely essential.
- While not explicitly mentioned as required, other standard design tools like Sketch or Adobe Creative Suite might be used for specific tasks, but Figma is the core platform.
Collaboration & Handoff:
- Tools for collaboration are crucial given the emphasis on working with Product Managers and Engineers. This may include platforms like Slack or Microsoft Teams for communication, and project management tools such as Jira or Asana for tracking design tasks and integrating with development workflows.
- Handoff to engineering likely involves sharing design specifications, assets, and prototypes through tools integrated with or complementary to Figma, such as Zeplin, InVision Inspect, or directly through Figma's developer handoff features.
- Documentation tools might be used for maintaining design system guidelines, style guides, and component documentation, potentially using platforms like Confluence or specialized design system documentation tools.
Research & Testing:
- Tools for supporting user research and testing efforts are necessary. This could include platforms for conducting remote user interviews (e.g., Zoom, Google Meet), usability testing platforms (e.g., UserTesting.com, Maze), survey tools (e.g., SurveyMonkey, Typeform), and tools for analyzing research data and insights.
- Analytics tools (e.g., Google Analytics, Amplitude) might be used to track user behavior and measure the impact of design changes, providing data-driven insights for iteration.
👥 Team Culture & Values
Design Values:
- User-Centered Approach: A core value is advocating for users, ensuring designs are intuitive, effective, and accessible. This implies a culture where user needs are prioritized in the design process and decisions are guided by user research and feedback.
- Collaboration: The company explicitly values a strong collaborative culture between product, design, and engineering. This suggests a team environment where open communication, shared problem-solving, and mutual respect across disciplines are key.
- Continuous Improvement: The expectation to use data and feedback to iterate and improve designs, and to stay current with UX trends, points to a value placed on continuous learning, adaptation, and the pursuit of design excellence.
- Attention to Detail and Quality: The requirement for "pixel-perfect" execution and attention to design consistency indicates a value placed on high-quality design deliverables and a commitment to craft.
Collaboration Style:
- The collaboration style is likely highly integrated and cross-functional, with designers working closely with product and engineering throughout the product lifecycle.
- Expect regular team meetings, design reviews, and opportunities for informal feedback sessions.
- A collaborative mindset is explicitly sought after, suggesting a preference for designers who are proactive in communication, willing to share their work early and often, and receptive to constructive criticism.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Designing for a Complex Domain: GLG operates in the information services and professional learning space, which involves complex workflows and potentially niche user needs. A challenge will be understanding this domain deeply to design effective solutions for expert networks and client interactions.
- Balancing User Needs with Business Goals: As with many product design roles, a key challenge will be effectively balancing the needs and desires of the users (both clients and experts in GLG's network) with the strategic business objectives and technical constraints of the platform.
- Contributing to a Design System at Scale: While an opportunity, contributing to and working within a design system for multiple products at scale can also be a challenge, requiring careful adherence to guidelines, understanding of component reusability, and effective collaboration with other teams.
- Staying Ahead of UX Trends: The requirement to stay current with UX trends and tools presents a continuous challenge and opportunity for professional development in a rapidly evolving field.
Learning & Development Opportunities:
- Domain Specialization: Deepen your understanding of the information services and professional learning industry, becoming a subject matter expert in designing for this specific context.
- Design System Mastery: Gain significant experience in contributing to and working within a large-scale design system, a valuable skill for career advancement in design operations and leadership.
- Cross-Functional Collaboration Expertise: Enhance your ability to collaborate effectively with product management and engineering, developing strong communication and stakeholder management skills in an Agile environment.
💡 Interview Preparation
Design Process Questions:
- Be prepared to walk through your end-to-end design process using specific examples from your portfolio. Focus on explaining your approach to understanding the problem, conducting research, ideating solutions, prototyping, and testing. Articulate your rationale at each stage.
- Expect questions about how you handle feedback and iteration. Be ready to discuss instances where you received constructive criticism and how you incorporated it into your designs.
- Prepare to discuss how you collaborate with Product Managers and Engineers throughout the design process, including how you manage handoffs and ensure successful implementation of your designs.
Company Culture Questions:
- Research GLG's business model and recent news. Be prepared to discuss what interests you about working in the information services or professional learning industry and how your design skills can contribute to their mission.
- Think about examples of how you've successfully collaborated in cross-functional teams. Be ready to share stories that demonstrate your teamwork, communication, and ability to work effectively with non-design colleagues.
- Consider how you stay updated on UX trends and continuously improve your skills. Be prepared to discuss your approach to learning and professional development in the design field.
Portfolio Presentation Strategy:
- For your portfolio walkthrough, select 2-3 case studies that best demonstrate your relevant experience, particularly in areas like B2B/enterprise design, complex workflows, or contributions to design systems, if applicable.
- Structure each case study with a clear narrative: start with the problem you were solving, explain your research and discovery process, show your iterative design approach (from sketches to prototypes), highlight key design decisions and their rationale, and discuss the outcomes or impact of your work.
- Be prepared to discuss the challenges you faced in each project and how you overcame them. This demonstrates your problem-solving skills and resilience.
📌 Application Steps
To apply for this design position:
- Submit your application, including your resume and a link to your online portfolio, through this link.
- Customize your design portfolio to highlight projects most relevant to the responsibilities and required skills listed in the job description, particularly focusing on demonstrating your end-to-end UX process and any experience with B2B/enterprise products or design systems.
- Tailor your resume to include relevant design-specific ATS keywords and clearly articulate your experience, focusing on quantifiable achievements and the impact of your design work.
- Prepare for the interview process by practicing walking through your portfolio case studies, anticipating questions about your design process, collaboration style, and how you approach design challenges.
- Research GLG's business, products, and target audience to demonstrate your understanding of their domain and how your design skills can contribute to their goals.