Senior Visual Designer (UX/UI)

📍 Job Overview

Job Title: Senior Visual Designer (UX/UI)

Company: Twin Health

Location: Remote, USA

Job Type: Full-time

Category: Visual Design, UI/UX Design, Product Design

Date Posted: June 11, 2025

Experience Level: Senior (5+ years)

Remote Status: Remote

🎨 Role Summary

• Lead the conceptualization and execution of a new, modern visual identity for Twin Health's mobile healthcare application, focusing on instilling trust and aligning with brand values.
• Elevate the user experience through thoughtful visual design, making complex health data and member progress clear, understandable, and motivating through intuitive UI and delightful data visualization.
• Contribute significantly to the maturity and expansion of the Twin Health design system, including components, iconography, and ensuring all design elements meet accessibility standards (WCAG).
• Collaborate closely with cross-functional teams (Product, Engineering, Clinical) to create cohesive, consistent, and user-validated digital health experiences across mobile and web platforms.

🖼️ Primary Responsibilities

• Define, refine, and lead the implementation of a new visual direction for the Twin Health mobile app that resonates with a diverse member base, builds trust, and reflects the company's brand values.
• Design visually appealing and intuitive user interfaces (UI) that simplify complex health data, clearly communicate member progress, and enhance user engagement and motivation.
• Develop and expand the Twin Health design system, creating reusable components, comprehensive iconography sets, and detailed style guides to ensure visual consistency and efficiency across the product.
• Produce high-fidelity mockups, production-ready visual assets, and interactive prototypes, leveraging expertise in typography, color theory, layout, and visual hierarchy.
• Explore and implement motion design, micro-interactions, and other elements of delight to improve usability, provide clear UI feedback, and create a more engaging user experience.
• Collaborate effectively with UX designers, product managers, and software engineers throughout the design lifecycle, from concept to implementation, ensuring technical feasibility and design fidelity.
• Work with cross-functional partners, including clinical teams, to develop and iterate on new features and concepts, validating designs with internal users and incorporating feedback.
• Clearly articulate design decisions, rationale, and concepts to stakeholders, advocating for user needs while balancing business objectives and technical constraints.
• Conduct user research in collaboration with interaction designers to gather insights into user needs, pain points, and behaviors, using findings to inform visual design strategy and improve the overall user experience.
• Stay current with the latest visual design trends, tools, and technologies, sensibly applying relevant advancements to elevate the product's aesthetic and user experience.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Art, User Experience, or a closely related field is required. A Master's degree or relevant certifications in UI/UX or Visual Design are a plus.

Experience: A minimum of 5 years of professional experience in visual design and UX design is required, with at least 2-3 years specifically designing user interfaces for healthcare or related regulated industries. Experience working with consumer-facing mobile experiences and collaborating with clinical teams is strongly preferred. A strong portfolio showcasing exceptional visual design skills and user-centric solutions for both enterprise and consumer products is essential.

Required Skills:

• Exceptional Visual Design and Graphic Design skills, including a strong command of typography, color theory, layout, and visual hierarchy.
• Expertise in User Interface (UI) Design and User Experience (UX) principles and best practices.
• Proven experience in developing, maintaining, and utilizing Design Systems, design patterns, and component libraries.
• Proficiency in Interaction Design principles and how visual design influences user flow and behavior.
• Experience with Motion Design and its application to enhance user interfaces and micro-interactions for improved usability and delight.
• Demonstrated ability in Data Visualization design, making complex information clear, understandable, and actionable for users.
• Strong understanding of Accessibility standards (e.g., WCAG) and experience designing inclusive digital products.
• Ability to produce high-fidelity mockups, visual assets, and detailed style guides.
• Excellent verbal, written, and visual communication skills, with the ability to articulate design rationale effectively to diverse stakeholders.
• Experience collaborating closely with cross-functional teams including Product Managers, Engineers, and other Designers.

Preferred Skills:

• Experience designing user interfaces for healthcare, wellness, or other highly regulated industries.
• Prior experience working with consumer-facing mobile applications.
• Experience collaborating directly with clinical teams and understanding healthcare workflows.
• Experience designing experiences augmented by AI/ML or Large Language Models (LLMs).
• Understanding of the technical capabilities and constraints of native mobile design platforms (iOS, Android).
• Experience conducting or participating in user research to inform design decisions.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Include a curated selection of your strongest visual design and UI/UX projects, demonstrating your ability to create aesthetically compelling and functional digital products.
• Present detailed case studies that walk through your design process, from initial problem definition and research through ideation, iteration, and final execution.
• Showcase your expertise in visual design fundamentals: typography, color usage, layout, imagery, and visual hierarchy.
• Include examples of your work with design systems, demonstrating your ability to create and utilize reusable components and maintain visual consistency.
• Highlight projects involving data visualization and motion design, illustrating your ability to make complex information understandable and enhance user interaction.

Process Documentation:

• For each case study, clearly articulate the problem you were solving, your role in the project, and the specific visual design challenges you addressed.
• Document your approach to user research and how insights informed your visual design decisions, particularly in a healthcare context.
• Showcase your iteration process, including sketches, wireframes (if relevant to visual design), mockups, and prototypes.
• Explain your collaboration process with UX designers, product managers, and engineers, highlighting how you ensured design fidelity and technical feasibility.

💵 Compensation & Benefits

Salary Range: The compensation range for this position is specified as $140,000 to $160,000 annually.

Benefits:

• Competitive compensation package aligned with leading technology companies, reflecting the Senior Visual Designer level and specialized skills required.
• Opportunity for equity participation in Twin Health, providing a stake in the company's growth and success.
• Unlimited vacation policy (with manager approval), offering flexibility and encouraging work-life balance.
• Generous paid parental leave: 16 weeks at 100% pay for delivering parents and 8 weeks at 100% pay for non-delivering parents.
• Comprehensive employer-sponsored healthcare benefits, including 100% coverage for the employee and 80% coverage for their family, covering medical, dental, and vision.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options for pre-tax savings on eligible healthcare expenses.
• 401(k) retirement savings plan to support long-term financial planning.
• As a remote-friendly company, Twin Health is committed to providing opportunities for team building and cross-functional collaboration despite the distributed nature of the team.

Working Hours: Full-time, typically 40 hours per week. Given the remote nature and unlimited vacation policy, there is likely flexibility in daily scheduling, emphasizing output and collaboration needs over strict adherence to a 9-5 structure, allowing for creative flow and focus time essential for design work.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Hospitals and Health Care. Twin Health operates at the intersection of cutting-edge technology and healthcare, specifically focusing on chronic metabolic diseases. This requires the design team to navigate the complexities of health data, patient engagement, and clinical workflows within a regulated environment, emphasizing clarity, trust, and user empowerment in their design solutions.

Company Size: 201-500 employees. As a company of this size, the design team likely operates with a degree of autonomy and influence, while still benefiting from established processes and cross-functional collaboration with dedicated teams. A Senior Designer in this environment would have significant impact on product direction and visual identity.

Founded: 2018. Founded relatively recently, Twin Health is a growing company with a dynamic culture focused on innovation and making a significant impact in healthcare. This suggests a design culture that is likely agile, values experimentation, and requires designers to be adaptable and comfortable shaping processes.

Team Structure:

• The Senior Visual Designer will work within the Product organization, collaborating closely with other designers (likely UX designers), Product Managers, and Engineers.
• The role involves working across design area leads, suggesting a collaborative environment where different design disciplines contribute to a unified product vision.
• The position requires building strong relationships with the marketing team, indicating a need for cohesive branding and visual identity across product and marketing touchpoints.

Methodology:

• The description emphasizes a "user-first mindset" and leveraging user research (in collaboration with interaction designers), indicating an adherence to user-centered design principles.
• The focus on iteration and working directly with internal users to validate concepts suggests an agile or lean design methodology.
• The requirement to clearly articulate design rationale implies a culture of design critique and evidence-based decision-making.

Company Website: https://twinhealth.com/

📈 Career & Growth Analysis

Design Career Level: This is a Senior-level Visual Designer role. This indicates a position requiring significant experience, leadership in defining visual direction, and the ability to mentor or influence other designers. Responsibilities extend beyond execution to strategic thinking and impact on the overall product aesthetic and user experience.

Reporting Structure: The role works across "design area leads," suggesting reporting might be to a Design Manager, Head of Design, or a specific product area lead, with collaboration across different design functions. The emphasis on leading a new visual direction implies a degree of autonomy and ownership.

Design Impact: As a Senior Visual Designer tasked with spearheading a new visual direction and leading visual/motion design strategy for the core mobile app, this role has a high level of influence on the product's look, feel, and user engagement. The focus on making complex health data understandable through design positions this role as critical to the product's effectiveness and member outcomes.

Growth Opportunities:

• Visual Design Leadership: Potential to grow into a lead visual design role, managing other visual designers or specializing further in areas like design systems or motion design.
• Design System Ownership: Opportunity to take on increased ownership and leadership of the Twin Health design system, impacting consistency and efficiency across the entire product suite.
• Specialization in Health Tech Design: Deepen expertise in the unique challenges and opportunities of designing for healthcare, including data visualization, accessibility, and behavioral change design.

🌐 Work Environment

Studio Type: Remote-first/Remote-friendly. The position is listed as Remote, USA, indicating that Twin Health has a distributed team model. While there is a headquarters in Mountain View, California, this role is designed for remote work, emphasizing flexibility and distributed collaboration tools over a traditional physical studio environment.

Office Location(s): Headquarters in Mountain View, California. The primary work location for this role is remote within the USA. Occasional in-person team meetings or company gatherings may occur, but the day-to-day work is remote.

Design Workspace Context:

• Work is conducted remotely, requiring comfort and proficiency with virtual collaboration tools (video conferencing, digital whiteboards, design collaboration platforms).
• Emphasis on asynchronous communication and clear documentation within the design team and across cross-functional partners.
• While remote, the company mentions being "committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments," suggesting efforts to foster connection in a distributed setting.

Work Schedule: The role is full-time. While specific hours aren't listed, remote roles often offer flexibility. Effective time management and the ability to collaborate across potentially different time zones within the USA will be important for aligning with colleagues and participating in necessary meetings.

📄 Application & Portfolio Review Process

Design Interview Process:

• Initial Screening: Likely involves a recruiter call to assess basic qualifications, experience, and interest in Twin Health and the role. Be prepared to briefly discuss your background and portfolio highlights.
• Hiring Manager/Team Lead Interview: A deeper dive into your experience, design process, and how your skills align with the specific needs of the role (e.g., leading visual direction, design systems). Be ready to discuss specific projects from your portfolio in detail.
• Portfolio Presentation: A dedicated session to walk through selected case studies from your portfolio, focusing on your visual design decisions, process, problem-solving approach, and impact. Tailor your presentation to highlight relevant experience in healthcare, data visualization, and design systems.
• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially clinical team members to assess collaboration skills, communication effectiveness, and ability to work across disciplines. Be prepared to discuss how you collaborate, handle feedback, and advocate for design.
• Design Exercise/Challenge (Possible): Some companies include a take-home design exercise or a live whiteboard challenge to evaluate problem-solving skills under timed conditions. If applicable, this would likely focus on visual design, UI interaction, or data presentation within a relevant domain.
• Final / Executive Interview: Meeting with a senior design leader or executive to discuss your strategic thinking, leadership potential, and cultural fit within the organization.

Portfolio Review Tips:

• Structure your portfolio presentation around a few key case studies (3-4) that best demonstrate the required skills: visual design excellence, UI design for complex data, design system contribution, motion design, and potentially healthcare experience.
• For each case study, clearly articulate the problem, your role, your design process (including research, ideation, iteration), your visual design choices and rationale, and the impact of your work.
• Highlight your contribution to design systems and how you approach creating scalable and consistent visual language.
• If you have experience designing for healthcare or complex data, make sure to showcase projects that demonstrate your ability to make this information clear and accessible.
• Be prepared to discuss the "why" behind your design decisions and how you incorporated feedback and addressed constraints.

Challenge Preparation:

• If given a take-home challenge, clarify expectations regarding deliverables, time constraints, and presentation format. Focus on demonstrating your visual design process and rationale, not just the final output.
• For a live challenge, practice articulating your thought process as you work through the problem. Focus on understanding the core user needs and business goals before jumping into solutions.
• Be prepared to ask clarifying questions and collaborate with the interviewer if it's a collaborative challenge format.

ATS Keywords: Visual Design, UI Design, UX Design, Graphic Design, User Interface, User Experience, Design Systems, Design Patterns, Typography, Color Theory, Layout, Motion Design, Data Visualization, Interaction Design, Accessibility, WCAG, Mobile Design, Healthcare Design, Product Design, Figma, Sketch, Adobe Creative Suite, Prototyping, Wireframing, User Research, Collaboration, Cross-functional Teams, Agile, Remote Work, Digital Health, Mobile App, High-fidelity Mockups, Style Guides, Visual Assets, Case Study, Portfolio, User-Centered Design, Problem Solving, Communication, Leadership, Mentorship.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma or Sketch: Industry-standard UI/UX design tools like Figma or Sketch are essential for creating high-fidelity mockups, interactive prototypes, and managing design systems. Proficiency in at least one is expected, with Figma being increasingly prevalent for collaboration.
• Adobe Creative Suite (Photoshop, Illustrator, After Effects): Important for creating and manipulating visual assets, illustrations, iconography, and potentially motion graphics.
• Prototyping Tools: Tools beyond basic Figma/Sketch prototyping may be used for more complex interactions or motion studies (e.g., Principle, After Effects).

Collaboration & Handoff:

• Design System Platforms: Tools for documenting and sharing design systems (e.g., Zeroheight, Storybook integrated with code components) are likely used to maintain consistency and facilitate developer handoff.
• Handoff Tools (Integrated or Dedicated): Tools or features within design software (like Figma's Inspect panel) or dedicated platforms (like Zeplin, Avocode) for providing specifications and assets to engineers.
• Project Management/Collaboration Platforms: Tools like Jira, Asana, or Trello for tracking design tasks and collaborating with product and engineering teams. Communication platforms like Slack or Microsoft Teams.

Research & Testing:

• User Research Platforms: Tools for conducting remote user interviews, usability testing, or surveys (e.g., Zoom, Lookback, SurveyMonkey, Typeform).
• Analytics Tools: Familiarity with how design impacts key product metrics and the ability to interpret user behavior data from analytics platforms (e.g., Mixpanel, Google Analytics) can be beneficial.

👥 Team Culture & Values

Design Values:

• User-First Mindset: A strong emphasis on understanding and advocating for user needs is central to the design culture, driving decisions and ensuring the product is intuitive and helpful for members.
• Excellence in Visual Craft: A high value is placed on exceptional visual design skills, attention to detail, and the pursuit of creating beautiful and delightful user interfaces that build trust and engagement in a healthcare context.
• Impact and Empowerment: The team is driven by the purpose of improving members' health and happiness, empowering designers to make a significant impact through their work and contribute to life-changing outcomes.
• Collaboration and Trust: A culture that values collaboration across design disciplines and with cross-functional partners (Product, Engineering, Clinical) to create cohesive and effective solutions. Trust among team members is a stated core value.

Collaboration Style:

• Close collaboration with UX designers to combine interaction and visual design effectively.
• Regular communication and handoff with engineers to ensure design fidelity in implementation.
• Partnership with product managers to define requirements and prioritize design efforts.
• Collaboration with clinical teams to understand user needs and workflows in a healthcare context.
• Likely involves design critiques and feedback sessions to refine work and share knowledge within the design team.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Defining and Implementing a New Visual Direction: This requires strong vision, leadership, and the ability to gain buy-in from stakeholders across the organization while ensuring the new direction is effective for the target user base.
• Designing for Complex Healthcare Data: Translating intricate health data into clear, understandable, and motivating visual representations is a significant challenge that requires strong data visualization skills and a deep understanding of user needs in a health context.
• Scaling and Maturing the Design System: Building upon and expanding an existing design system while ensuring consistency and adoption across a growing product requires meticulous attention to detail, strong documentation skills, and collaboration with development teams.
• Balancing Aesthetic Goals with Accessibility and Usability: Ensuring the new visual identity is not only beautiful but also highly usable and meets rigorous accessibility standards for a diverse user population, particularly in healthcare.

Learning & Development Opportunities:

• Deepening Expertise in Health Tech Design: Gain invaluable experience designing for a complex and impactful domain, developing specialized skills in health data visualization, behavioral design, and regulatory considerations.
• Leadership in Visual Strategy: Lead the visual direction for a key product, honing strategic thinking, vision setting, and influencing skills within a product organization.
• Design System Mastery: Contribute significantly to and potentially lead the evolution of the company's design system, becoming an expert in creating scalable and efficient design foundations.

💡 Interview Preparation

Design Process Questions:

• "Walk me through your process for defining and implementing a new visual direction for a product. How do you ensure it aligns with brand values and user needs?" - Prepare by outlining your strategic approach to visual identity, including research, concept development, iteration, and stakeholder alignment. Use a portfolio project as an example.
• "Describe a time you designed for complex data visualization. What were the challenges, and how did you make the information clear and actionable for users?" - Select a relevant portfolio project and detail your process for understanding the data, identifying user needs, and designing effective visual representations.
• "How do you approach contributing to and utilizing a design system? Describe your experience with creating reusable components and ensuring visual consistency." - Discuss your understanding of design systems, your experience with relevant tools, and how you balance creativity with adherence to system standards.

Company Culture Questions:

• "Twin Health focuses on a 'user-first mindset.' How do you incorporate user research and feedback into your visual design process?" - Explain your approach to user-centered design, how you collaborate with UX researchers, and how user insights influence your visual decisions.
• "Collaboration is key at Twin Health. Describe your experience working closely with product managers, engineers, and other designers. How do you handle feedback and advocate for your design decisions?" - Provide examples of successful cross-functional collaboration, highlighting your communication skills and ability to build consensus.
• "Given the healthcare context, how do you approach designing for trust, empathy, and clarity in your visual work?" - Reflect on the unique considerations of designing for healthcare users and how your visual design choices can build confidence and support user well-being.

Portfolio Presentation Strategy:

• Start with a brief introduction to your background and what excites you about this role at Twin Health.
• Select 2-3 projects that are most relevant to the role's requirements (visual identity, data visualization, design systems, healthcare if applicable).
• For each project, clearly state the problem and your role. Spend the majority of the time detailing your visual design process, the challenges you faced, your key decisions and rationale, and the impact of your work.
• Highlight your visual design skills (typography, color, layout) and how they served the user and business goals.
• If a project involved a design system, explain your contribution or how you utilized it. If it involved data visualization or motion, showcase those elements.
• Practice your presentation to ensure you can clearly articulate your thoughts within the allotted time and be prepared to answer follow-up questions.

📌 Application Steps

To apply for this design position:

• Submit your application through this link.
• Tailor your resume to highlight your experience in visual design, UI/UX, design systems, data visualization, and healthcare or related industries, using keywords from the job description.
• Prepare a compelling portfolio that showcases your strongest visual design work, including detailed case studies that explain your process, rationale, and impact, particularly on projects relevant to the healthcare domain or complex data visualization.
• Craft a cover letter that specifically addresses your interest in Twin Health, your relevant experience (especially in healthcare or visual leadership), and how your skills align with the requirements of this Senior Visual Designer role.
• Research Twin Health's mission, product (The Whole Body Digital Twin™), and recent news to demonstrate genuine interest and understanding of the company's work in transforming metabolic health.