Senior UX Writer

📍 Job Overview

Job Title: Senior UX Writer

Company: Booksy

Location: Spain (Remote)

Job Type: Full-Time

Category: UX Writing / Content Design

Date Posted: 2025-06-10

Experience Level: Senior (5-10 years)

Remote Status: Remote Solely

🎨 Role Summary

• Craft accurate, clear, and concise product content that enhances user understanding of Booksy's functionality and benefits.
• Serve as the guardian and champion of Booksy's brand voice and copy guidelines across all product interfaces.
• Collaborate closely with cross-functional teams, including Design, Product, and Engineering, to create intuitive and impactful language that guides users through seamless product experiences.
• Contribute to the development and maintenance of content design systems and style guides to ensure consistency and scalability of product copy.

🖼️ Primary Responsibilities

• Write, edit, and refine user interface text, including microcopy, button labels, error messages, onboarding flows, and notifications, ensuring clarity and conciseness.
• Develop and maintain comprehensive content style guides, voice and tone guidelines, and terminology lists to ensure consistency across all product platforms.
• Conduct content research and testing (e.g., A/B testing, usability studies) to validate copy effectiveness and inform content decisions.
• Collaborate with UX Designers, Product Managers, and Researchers to understand user needs and advocate for user-centered content solutions throughout the design process.
• Contribute to the content design system, ensuring reusable and scalable text components are available for the design team.
• Partner with Localization teams to ensure product copy is effectively translated and culturally relevant for global markets.
• Champion the importance of UX writing and content strategy within the organization, educating teams on best practices and principles.

🎓 Skills & Qualifications

Education: A Bachelor's degree in English, Communications, Journalism, Human-Computer Interaction, or a related field is typically preferred, or equivalent practical experience in a relevant domain.

Experience: 5-10 years of deep experience specifically writing for a US audience within the tech product sector, with a strong portfolio demonstrating expertise in UX writing, content strategy, and design collaboration.

Required Skills:

• Exceptional writing, editing, and proofreading skills with a keen eye for detail and clarity.
• Strong understanding of information architecture principles and how content fits into overall product structure.
• In-depth knowledge of user-centered design principles and the ability to advocate for the user's needs.
• Proven experience creating and maintaining content style guides and other content documentation.
• Experience with content research and testing methodologies to validate copy effectiveness.
• Proficiency in design tools, specifically Figma, for reviewing designs and collaborating with designers.
• Ability to contribute to and work within content design systems.
• Demonstrated ability to take ownership of the content creation process from concept to implementation.
• High adaptability to changing project requirements, user feedback, and evolving design processes in a fast-paced environment.
• Fluent written and spoken English, with a deep understanding of nuances for a US audience.

Preferred Skills:

• Experience working in a scale-up or startup environment, navigating ambiguity and limited resources.
• Familiarity with localization workflows and writing for translation.
• Experience with A/B testing platforms and interpreting content performance data.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Showcase case studies that clearly articulate your UX writing process, including how you approached a problem, your content decisions, and the impact of your work on user experience.
• Include examples of microcopy, onboarding flows, error messages, and other UI text, explaining the context and rationale behind your choices.
• Demonstrate your ability to work within or contribute to design systems and style guides.
• Highlight projects where you collaborated with designers, product managers, and researchers.

Process Documentation:

• Detail your content research methods, including how you gathered user insights or validated copy.
• Explain your ideation and iteration process for developing product copy solutions.
• Describe your approach to testing and validating content effectiveness with users.

💵 Compensation & Benefits

Salary Range: €40,000 - €60,000 Annually (Estimated for Senior UX Writer in Spain)

Benefits:

• Private medical care (terms depend on location within the eligible countries).
• Access to wellbeing tools (Worksmile and Officevibe) to support mental and physical health.
• Other benefits will vary based on your specific location in Spain; inquire with the Talent Partner for details.

Working Hours: Full-time (typically 40 hours per week), with flexibility inherent in a remote, globally distributed team structure to accommodate collaboration across time zones and manage creative workflow.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Internet Marketplace Platforms (specifically for the beauty, health, and wellness industry)

Company Size: 501-1,000 employees (LinkedIn data)

Founded: 2014

Team Structure:

• The Senior UX Writer reports to the Localisation Project Manager within the Design team.
• The Design team likely includes UX Designers, UI Designers, Researchers, and other creative professionals.
• Significant cross-functional collaboration is expected with Product, Engineering, Marketing, and Localization teams.

Methodology:

• Given the focus on user-centered design and content research, the team likely employs iterative design processes (e.g., Agile, Lean UX).
• Emphasis on understanding user needs and advocating for the user suggests a strong user research and testing component.
• Collaboration with Product and Engineering implies integration into product development sprints and cycles.

Company Website: https://linktr.ee/booksy.biz

📈 Career & Growth Analysis

Design Career Level: This is a Senior-level role, indicating expectations for significant experience, autonomous work, mentorship potential, and strategic contributions to content strategy and guidelines.

Reporting Structure: Reporting to the Localisation Project Manager within the Design team suggests a focus on ensuring content is not only well-written but also adaptable for global markets, while still being integrated within the core design function.

Design Impact: As a Senior UX Writer, your work will directly impact the clarity, usability, and overall user experience of Booksy's products, influencing user adoption and engagement across their global user base.

Growth Opportunities:

• Potential for increased ownership of key product areas or content initiatives.
• Opportunities to mentor junior writers or contribute to building out the UX writing function.
• Advancement towards Lead UX Writer or Content Strategy roles as the team grows.

🌐 Work Environment

Studio Type: Fully remote, with a globally distributed team.

Office Location(s): While this role is remote in Spain, Booksy has physical headquarters in France, Poland, Spain, UK & US.

Design Workspace Context:

• Emphasis on effective remote collaboration tools and practices.
• Potential for virtual team meetings, design critiques, and brainstorming sessions.
• Requires strong self-management and communication skills in a distributed setting.

Work Schedule: Flexible, given the remote nature and global team, but likely requires availability for core collaboration times with colleagues in different time zones. Expect typical full-time hours (around 40 hours/week).

📄 Application & Portfolio Review Process

Design Interview Process:

• Initial screening call with a Talent Partner to discuss experience and fit.
• Likely a technical interview focusing on your UX writing skills, process, and portfolio walkthrough.
• May involve a content challenge or take-home exercise to assess your problem-solving and writing abilities.
• Interviews with key stakeholders, including the hiring manager, UX Designers, Product Managers, and potentially team members you'll collaborate with regularly.
• Focus on assessing not just writing skills but also collaboration style, user advocacy, and cultural fit within a fast-paced, remote environment.

Portfolio Review Tips:

• Clearly present 2-3 strong case studies that demonstrate your end-to-end UX writing process, from understanding the problem to measuring impact.
• For each case study, specifically highlight the content challenges, your approach to solving them, the iterations you made, and the results.
• Showcase your ability to write for a US audience within a tech product context.
• Be prepared to discuss your collaboration process with designers and product managers.

Challenge Preparation:

• If a content challenge is provided, pay close attention to the prompt and constraints.
• Clearly articulate your rationale behind your content choices and demonstrate your understanding of user needs.
• Manage your time effectively and present your solution clearly, explaining your process.

ATS Keywords: UX Writing, Content Design, Product Content, Microcopy, UI Text, Information Architecture, User-Centered Design, Style Guides, Content Documentation, Content Research, Content Testing, Figma, Content Design Systems, User Advocacy, Content Strategy, Collaboration, Remote Work, Tech Product, SaaS, Mobile Apps, Web Applications, Polish, UK, Spain, Portugal, English, US Audience, Editing, Proofreading, Localization, Agile, Lean UX, Case Study, Portfolio, User Experience, Product Management, Design Team, Cross-functional, Communication, Adaptability.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: Proficiency is required for reviewing designs, leaving comments, and potentially contributing content directly within design files.
• Likely other standard design and prototyping tools used by the design team (e.g., Sketch, Adobe XD), though Figma is explicitly mentioned as required.

Collaboration & Handoff:

• Tools for project management and task tracking (e.g., Jira, Asana, Trello).
• Communication platforms (e.g., Slack, Microsoft Teams).
• Potentially documentation tools for style guides and content guidelines (e.g., Confluence, Notion).

Research & Testing:

• Tools for conducting user research and gathering feedback.
• Platforms for A/B testing content variations.
• Analytics tools to measure the impact of content changes.

👥 Team Culture & Values

Design Values:

• Emphasis on helping users understand product functionality and benefits through clear and concise language.
• Serving as a guardian of brand voice and copy guidelines, suggesting a value for consistency and brand identity.
• Valuing collaboration and creating impactful language that guides users effectively.

Collaboration Style:

• Highly collaborative with different teams (Product, Engineering, Localization).
• Requires strong communication skills to work effectively in a remote, globally distributed setting.
• Likely involves regular team meetings, design reviews, and cross-functional sync-ups.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Bringing order to chaos in a fast-paced, scaling environment with potentially messy processes and limited resources.
• Prioritizing content initiatives effectively within ambiguity and competing demands.
• Maintaining consistency and scalability of product copy across a growing platform and multiple markets.
• Writing for diverse user segments within the beauty, health, and wellness industry.

Learning & Development Opportunities:

• Gaining deep experience in the beauty, health, and wellness tech sector.
• Developing expertise in localization workflows for product content.
• Enhancing skills in content strategy, design systems, and content performance measurement.

💡 Interview Preparation

Design Process Questions:

• "Walk me through your process for writing microcopy for a new feature." Prepare to discuss your research, ideation, testing, and collaboration steps.
• "Describe a time you had to advocate for a content decision with a designer or product manager." Focus on your communication and collaboration skills.
• "How do you approach writing for different user segments or contexts within a product?" Showcase your understanding of user needs and adaptability.

Company Culture Questions:

• "How do you thrive in an environment with ambiguity and limited resources?" Relate your experience to the company's description of their work environment.
• "Describe your experience working in a remote, globally distributed team." Highlight your communication and self-management skills in this setting.
• "How do you ensure consistency in product copy across different teams and features?" Discuss your experience with style guides and content documentation.

Portfolio Presentation Strategy:

• Structure your case studies using a clear problem-solution-impact framework.
• Focus on the "why" behind your content choices, not just the "what."
• Be prepared to discuss the trade-offs and constraints you faced in your projects.
• Practice presenting your work concisely and confidently, highlighting your contributions and learnings.

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your senior-level UX writing experience, specifically for tech products and a US audience.
• Curate your portfolio to showcase relevant case studies that demonstrate your UX writing process, collaboration skills, and impact.
• Prepare to discuss your experience with style guides, content documentation, and working within design systems.
• Research Booksy's products and target audience to demonstrate your understanding of the company and industry.