Senior UX Manager, Selling Partner User Experience

📍 Job Overview

Job Title: Senior UX Manager, Selling Partner User Experience

Company: Amazon

Location: Seattle, Washington, United States

Job Type: Full-Time

Category: UX Design

Date Posted: June 5, 2025

Experience Level: 10+ years

Remote Status: On-site

🎨 Role Summary

• Define and champion the future vision of a scalable company-wide experiences, services, and tools that serve our diverse, global selling partner landscape.
• Collaborate with senior stakeholders to translate complex business requirements into elegant, user-centric solutions while building and mentoring high-performing design teams.
• Excels in strategic thinking and storytelling, demonstrates sophisticated design solutions through their portfolio, and brings a leadership style that balances vision with pragmatism.
• Passionate about solving complex problems at massive scale through innovation, creativity, and attention to detail, while maintaining a human-first approach to transformation.

🖼️ Primary Responsibilities

• Lead a team of UX designers to define and deliver the end-to-end seller experience vision.
• Collaborate with stakeholders to translate complex business requirements into user-centric solutions while driving operational efficiency.
• Build and communicate empathy for the end user, aligning cross-functional peers on similar goals.
• Develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field. Master's degree preferred.

Experience: 12+ years of design experience, with 7+ years of leading multi-discipline design teams. Experience leading teams of 5 to 10 or more direct reports.

Required Skills:

• Deep expertise in multiple facets of UX design: interaction models, prototyping, visual and motion design, IA and design systems.
• Proven ability to drive consensus on design decisions through application of usability heuristics and data.
• Excellent prioritization, data-driven decision-making, and stakeholder management skills.
• Experience working with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on shared objectives.

Preferred Skills:

• Experience presenting to and effectively advising senior leaders outside of design.
• Experience managing teams and collaborating with partners across multiple time zones.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing end-to-end design processes, user flows, wireframes, and high-fidelity visuals.
• Include case studies that highlight your ability to translate complex business requirements into user-centric solutions.
• Showcase your experience leading design teams and driving measurable business outcomes.

Process Documentation:

• Include research and discovery phases, ideation and iteration methods, and validation and testing approaches.

💵 Compensation & Benefits

Salary Range: $162,300 - $268,400 per year, depending on location and experience.

Benefits:

• Medical, financial, and employee benefits, including retirement savings plans, paid time off, and parental leave.

Working Hours: Full-time, with a standard workweek of 40 hours.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: E-commerce and Retail

Company Size: 10,001+ employees

Founded: 1994

Team Structure:

• Amazon's design team consists of highly specialized UX Designers, Visual Designers, Design Technologists, and Program Managers.
• The team collaborates with internal and external teams to deliver innovative seller-facing experiences across stores worldwide.

Methodology:

• Amazon's design process emphasizes user-centered design, design thinking, and continuous innovation.

Company Website: https://www.aboutamazon.com/

📈 Career & Growth Analysis

Design Career Level: Senior UX Manager

Reporting Structure: The role reports directly to the Director of UX Design for Selling Partner Experience.

Design Impact: The role has a significant impact on Amazon's global selling partner experience, driving operational efficiency and better seller experiences across product and engineering teams.

Growth Opportunities:

• Leading and scaling design teams to support a suite of products used daily by Amazon's selling partners.
• Driving clarity in complexity, reducing bureaucracy, and removing blockers to move the organization forward.
• Setting the CX bar for the organization, championing continuous innovation, and driving better seller experiences.

🌐 Work Environment

Studio Type: On-site, with a collaborative workspace designed for creative teams.

Office Location(s): Amazon's headquarters are located in Seattle, Washington, with additional offices worldwide.

Design Workspace Context:

• Amazon's design workspace is equipped with the latest tools and technologies to support creative collaboration and innovation.
• The workspace encourages cross-functional team interaction and provides ample space for design team members to work together.

Work Schedule: Full-time, with a standard workweek of 40 hours, with flexibility for design work and creative flow.

📄 Application & Portfolio Review Process

Design Interview Process:

• Candidates can expect a multi-step interview process, including phone screens, design challenges, and on-site interviews.
• Interview questions will focus on design process, strategic thinking, and leadership skills.

Portfolio Review Tips:

• Highlight end-to-end design processes, user flows, wireframes, and high-fidelity visuals in your portfolio.
• Include case studies that demonstrate your ability to translate complex business requirements into user-centric solutions.
• Showcase your experience leading design teams and driving measurable business outcomes.

Challenge Preparation:

• Prepare for design challenges that focus on user-centered design, design thinking, and strategic problem-solving.

ATS Keywords: [Comprehensive list of design-relevant keywords for resume optimization, organized by category: design skills, tools, methodologies, soft skills, industry terms]

🛠 Tools & Technology Stack

Primary Design Tools:

• Sketch, Figma, or Adobe XD for UI/UX design
• InVision or Zeplin for design handoff and collaboration
• JIRA or Asana for project management
• Confluence or Notion for documentation and knowledge sharing

Collaboration & Handoff:

• Slack or Microsoft Teams for team communication
• Zoom or Google Meet for virtual meetings and presentations
• GitHub or Bitbucket for version control and code collaboration

Research & Testing:

• UserTesting or UsabilityHub for user testing and feedback collection
• Google Analytics or Mixpanel for user behavior tracking and analytics
• Optimizely or Adobe Target for A/B testing and personalization

👥 Team Culture & Values

Design Values:

• Customer obsession and a focus on user-centered design
• Continuous innovation and a commitment to staying ahead of industry trends
• Collaboration and a focus on cross-functional teamwork
• Bias for action and a willingness to take risks and learn from failures

Collaboration Style:

• Amazon's design team emphasizes cross-functional collaboration, with a focus on user-centered design and continuous innovation.
• The team encourages open communication, active listening, and constructive feedback to drive design excellence.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Scaling design teams to support a suite of products used daily by Amazon's selling partners
• Driving clarity in complexity, reducing bureaucracy, and removing blockers to move the organization forward
• Setting the CX bar for the organization, championing continuous innovation, and driving better seller experiences

Learning & Development Opportunities:

• Amazon offers various learning and development opportunities, including design-specific workshops, conferences, and mentorship programs.
• The company encourages continuous learning and professional growth for all employees.

💡 Interview Preparation

Design Process Questions:

• Be prepared to discuss your design process, including research, ideation, prototyping, and testing phases.
• Provide specific examples of how you have applied user-centered design principles in your previous roles.

Company Culture Questions:

• Research Amazon's design culture and be prepared to discuss how your values and work style align with the company's.
• Prepare questions for your interviewers to demonstrate your interest in the role and the company.

Portfolio Presentation Strategy:

• Highlight end-to-end design processes, user flows, wireframes, and high-fidelity visuals in your portfolio.
• Include case studies that demonstrate your ability to translate complex business requirements into user-centric solutions.
• Showcase your experience leading design teams and driving measurable business outcomes.

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Customize your portfolio to highlight end-to-end design processes, user flows, wireframes, and high-fidelity visuals.
• Optimize your resume for design roles, focusing on relevant design keywords and skills.
• Prepare for design interviews by practicing design process questions, company culture questions, and portfolio presentation strategy.
• Research Amazon's design culture and company values to ensure a strong cultural fit.