Senior UX Designer, Amazon One Medical

📍 Job Overview

Job Title: Senior UX Designer, Amazon One Medical

Company: Amazon

Location: San Francisco, California, United States

Job Type: On-site

Category: UX Design

Date Posted: 2025-06-05

Experience Level: 7+ years

Remote Status: No

🎨 Role Summary

• Lead end-to-end design process for complex user experiences in healthcare, from strategy and prototyping to testing and design
• Transform complex healthcare challenges into structured, scalable design solutions through systematic thinking
• Balance human-centered design thinking with bold innovation to transform complex healthcare challenges into impactful solutions
• Define and drive visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners
• Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations

🖼️ Primary Responsibilities

• Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design
• Transform complex healthcare challenges into structured, scalable design solutions through systematic thinking
• Balance human-centered design thinking with bold innovation to transform complex healthcare challenges into impactful solutions
• Define and drive visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners
• Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations
• Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval
• Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design
• Mentor junior designers, fostering a culture of design excellence and continuous learning
• Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, or related field (or equivalent practical experience)

Experience: 7+ years of design experience with an online portfolio demonstrating end-to-end, user-centered design solutions across desktop and mobile devices with an emphasis on consumer-facing experiences

Required Skills:

• Proficiency in design and prototyping tools such as Figma
• Strong visual design skills with the ability to create polished, aesthetically pleasing interfaces that align with brand guidelines and enhance user experience
• Proven strategic thinker who can influence product strategy through design thinking and user advocacy
• Strong understanding of information architecture, interaction design, and user-centered design methodologies
• Experience working in fast-paced, sometimes ambiguous environments
• Ability to leverage analytics and qualitative data to shape product decisions and track the effectiveness of changes
• Excellent written, verbal, and presentation skills
• Naturally curious, finding inspiration beyond the screen through people, analogous experiences, and diverse sources

Preferred Skills:

• Master's degree in Design, HCI, or related field (or equivalent practical experience)
• Experience designing for healthcare or other complex, regulated industries
• Curiosity and drive for leveraging AI to improve the design process

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of user-centered design principles and methodologies
• Showcase a variety of design projects, including healthcare or other complex, regulated industry examples
• Highlight your ability to transform complex challenges into structured, scalable design solutions
• Demonstrate your proficiency in design and prototyping tools such as Figma
• Include user research findings, user personas, and design rationales to support your design decisions

Process Documentation:

• Include user journey maps, information architecture diagrams, wireframes, and high-fidelity interactive prototypes
• Showcase your ability to present and defend design recommendations to partners, stakeholders, and senior leadership
• Demonstrate your ability to collaborate effectively with cross-functional partners and stakeholders

💵 Compensation & Benefits

Salary Range: $127,100 - $211,600 per year (based on location and experience level)

Benefits:

• Medical, financial, equity, and sign-on payments

Working Hours: 40 hours per week

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Healthcare Technology

Company Size: 10,001+ employees

Founded: 1994

Team Structure:

• The design team at Amazon One Medical is part of a larger organization with a flat hierarchy and cross-functional collaboration
• The team consists of UX designers, visual designers, and design researchers who work closely together to drive user-centered design processes
• The design team reports directly to the Head of Design and collaborates with product managers, engineers, and other stakeholders

Methodology:

• The design process at Amazon One Medical follows a user-centered design approach, focusing on user research, ideation, prototyping, and testing
• The team uses a variety of design tools and methodologies to ensure consistency and scalability across products
• The design system and UI library are maintained and updated regularly to support the team's design efforts

Company Website: https://www.amazon.com

📈 Career & Growth Analysis

Design Career Level: Senior UX Designer

Reporting Structure: The role reports directly to the Head of Design and collaborates with cross-functional partners, including product managers and engineers

Design Impact: The role has a significant impact on the user experience and business outcomes, driving design strategy and influencing product decisions

Growth Opportunities:

• As a senior UX designer, there are opportunities to mentor junior designers and contribute to the development and maintenance of the design system and UI library
• The role offers the potential to grow into a leadership position, driving design strategy and influencing the overall design direction of the organization
• Amazon One Medical provides opportunities for professional development, including design workshops, conferences, and mentorship programs

🌐 Work Environment

Studio Type: The design studio at Amazon One Medical is a collaborative, open-plan workspace with dedicated design areas and meeting spaces

Office Location(s): San Francisco, California, United States

Design Workspace Context:

• The design studio is equipped with the latest design tools and technologies, including Figma, Sketch, and Adobe Creative Suite
• The workspace encourages collaboration and cross-pollination of ideas, with regular design critiques and team-building activities
• The design team works closely with other departments, including product, engineering, and marketing, to ensure consistency and alignment across products

Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 03:00 PM. The team encourages a healthy work-life balance and supports remote work arrangements as needed

📄 Application & Portfolio Review Process

Design Interview Process:

• The design interview process at Amazon One Medical consists of several stages, including a portfolio review, design challenge, and on-site interviews with design and product stakeholders
• The portfolio review focuses on the candidate's design process, methodology, and ability to transform complex challenges into structured, scalable design solutions
• The design challenge requires candidates to demonstrate their ability to think strategically, collaborate effectively, and present their design recommendations to stakeholders
• The on-site interviews assess the candidate's cultural fit, communication skills, and design leadership potential

Portfolio Review Tips:

• Highlight your ability to transform complex healthcare challenges into structured, scalable design solutions
• Include user research findings, user personas, and design rationales to support your design decisions
• Showcase your proficiency in design and prototyping tools such as Figma
• Demonstrate your ability to collaborate effectively with cross-functional partners and stakeholders

Challenge Preparation:

• Prepare for a design challenge that focuses on transforming complex healthcare challenges into impactful design solutions
• Practice presenting and defending design recommendations to stakeholders, with a focus on user-centered design principles and methodologies
• Research the company and its design culture to ensure a strong cultural fit and alignment with the organization's design vision

ATS Keywords: User-centered design, UX design, healthcare design, design process, design methodology, design strategy, design thinking, user research, user personas, design rationales, design tools, Figma, collaboration, stakeholder communication, design leadership, design culture

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma - For design, prototyping, and collaboration
• Sketch - For design and ideation
• Adobe Creative Suite - For visual design and asset creation

Collaboration & Handoff:

• Confluence - For project management and collaboration
• Jira - For task tracking and agile development
• Slack - For team communication and collaboration

Research & Testing:

• UsabilityHub - For user testing and feedback collection
• Google Analytics - For user behavior tracking and analysis
• Optimizely - For A/B testing and optimization

👥 Team Culture & Values

Design Values:

• Customer obsession - Putting the user at the center of the design process and prioritizing their needs and preferences
• Innovation - Embracing a culture of experimentation, iteration, and continuous learning
• Collaboration - Fostering a culture of open communication, active listening, and cross-functional teamwork
• User-centered design - Prioritizing user research, empathy, and a deep understanding of user needs and behaviors

Collaboration Style:

• Cross-functional collaboration - Working closely with product, engineering, marketing, and other departments to ensure consistency and alignment across products
• Design critiques - Regularly reviewing and providing feedback on design work to encourage growth and improvement
• Knowledge sharing - Actively sharing design knowledge, best practices, and resources to support the growth and development of the design team

⚡ Challenges & Growth Opportunities

Design Challenges:

• Transforming complex healthcare challenges into structured, scalable design solutions
• Balancing human-centered design thinking with bold innovation to drive impactful solutions
• Conducting in-depth usability testing and leveraging analytics to inform design decisions and measure the success of UX innovations
• Collaborating effectively with cross-functional partners and stakeholders to define and drive the UX vision and strategy
• Mentoring junior designers and contributing to the development and maintenance of the design system and UI library

Learning & Development Opportunities:

• Design workshops and conferences to enhance design skills and stay up-to-date with industry trends and best practices
• Mentorship programs to support the growth and development of junior designers
• Opportunities to work on high-impact projects and drive design strategy for the organization

💡 Interview Preparation

Design Process Questions:

• Describe your design process and methodology for transforming complex healthcare challenges into structured, scalable design solutions
• How do you balance human-centered design thinking with bold innovation to drive impactful solutions?
• Walk us through a design project that demonstrates your ability to conduct user research, ideate, prototype, and test design solutions

Company Culture Questions:

• How do you approach collaborating with cross-functional partners and stakeholders to define and drive the UX vision and strategy?
• Describe your experience mentoring junior designers and contributing to the development and maintenance of a design system and UI library
• How do you measure the success of your design solutions and ensure they meet the needs of users and the business?

Portfolio Presentation Strategy:

• Highlight your ability to transform complex healthcare challenges into structured, scalable design solutions
• Include user research findings, user personas, and design rationales to support your design decisions
• Demonstrate your proficiency in design and prototyping tools such as Figma
• Showcase your ability to collaborate effectively with cross-functional partners and stakeholders

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Customize your portfolio to highlight your ability to transform complex healthcare challenges into structured, scalable design solutions
• Optimize your resume for design roles, focusing on relevant keywords and skills
• Prepare for design interviews by practicing design process questions, company culture questions, and portfolio presentation strategies
• Research the company and its design culture to ensure a strong cultural fit and alignment with the organization's design vision