Senior Software Engineer - UI, SAP Monitoring team

New Relic
Full-time•Bangalore, Karnātaka, India
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📍 Job Overview

Job Title: Senior Software Engineer - UI, SAP Monitoring team

Company: New Relic

Location: Bangalore, India

Job Type: Full-time

Category: Front-end Engineering / UI Development

Date Posted: June 10, 2025

Experience Level: Senior (5+ years)

Remote Status: Remote OK (Flexible workforce model includes fully office-based, fully remote, or hybrid)

🎨 Role Summary

  • Focuses on designing and developing cutting-edge technical solutions for seamless SAP monitoring within the New Relic Platform, specifically focusing on the user interface (UI) components.
  • Involves writing high-quality, performant, and secure front-end code using modern web technologies and JavaScript frameworks like React, Angular, or Vue.js.
  • Requires developing innovative UI solutions for intelligent business/transaction flow monitoring and root cause analysis on the New Relic Platform, enhancing the observability experience for enterprise customers.
  • Collaborates closely with cross-functional engineering teams to design, implement, and optimize new features within the SAP monitoring solution.
📝 Enhancement Note: While the title is "Software Engineer," the description heavily emphasizes UI development and front-end skills, indicating a strong focus on the user interface aspect of the SAP monitoring product. This role is likely a blend of software engineering principles applied specifically to front-end architecture and development within a complex observability platform.

🖼️ Primary Responsibilities

  • Write and maintain high-quality, performant, and secure front-end code for observability solutions targeting SAP technologies, with a strong emphasis on UI components within the New Relic Platform.
  • Collaborate effectively with product managers, designers, and backend engineers to translate requirements into intuitive and efficient user interfaces for SAP monitoring.
  • Architect and develop innovative UI solutions for visualizing complex business processes, transaction flows, and root cause analysis data within the New Relic dashboard.
  • Debug and optimize front-end applications to ensure seamless performance, responsiveness, and scalability under various loads and data volumes.
  • Actively participate in peer code reviews, providing constructive feedback to maintain high code quality standards and promote best practices within the team.
  • Explore and implement innovative front-end technologies and design patterns to enhance the capabilities and user experience of SAP monitoring features.
📝 Enhancement Note: The responsibilities highlight the need for both strong coding skills and a collaborative mindset, crucial for integrating complex monitoring data into a user-friendly interface. The emphasis on "innovative UI solutions" suggests a need for creative problem-solving in data visualization and interaction design within the observability domain.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is typically preferred, although equivalent practical experience with a strong portfolio demonstrating relevant skills will be considered.

Experience: A minimum of 5 years of professional experience in front-end application development, specifically building complex user interfaces for enterprise-level software products. Experience with data visualization and monitoring platforms is highly beneficial, and a portfolio showcasing relevant UI development projects is expected.

Required Skills:

  • Extensive experience (5+ years) in developing sophisticated front-end applications using core web technologies: HTML, CSS, and JavaScript.
  • Proficiency in at least one major JavaScript framework: React, Angular, or Vue.js, with a strong understanding of component-based architecture and state management.
  • Solid proficiency in object-oriented JavaScript principles and experience in backend Node.js services development to support front-end functionality and API interactions.
  • Strong experience in building, consuming, and integrating with RESTful APIs and OData V2/V4 services, including a deep understanding of authentication and authorization mechanisms.
  • Working knowledge of Continuous Integration and Continuous Deployment (CI/CD) tools and practices to ensure efficient and reliable software delivery.

Preferred Skills:

  • Familiarity with GraphQL and NRQL (New Relic Query Language) for querying and manipulating observability data.
  • Understanding of modern software architecture patterns, including microservices, containerization (Docker), and orchestration (Kubernetes).
  • Familiarity with Large Language Models (LLMs) like GPT and Gemini, and experience integrating them into applications for enhanced features or insights.
  • Experience with the SAP UI5 framework, providing a direct advantage in understanding the SAP ecosystem and potential integration points.
📝 Enhancement Note: The required skills strongly align with a senior front-end role in a SaaS company, emphasizing modern JavaScript frameworks and API integration. The preferred skills indicate a desire for candidates with a broader understanding of the software ecosystem, including backend technologies, modern deployment practices, and emerging AI/ML capabilities, which could be leveraged to enhance the monitoring UI.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

  • Your portfolio should showcase a minimum of 3-5 complex front-end projects you have significantly contributed to, ideally in the realm of data visualization, monitoring, or enterprise software UIs.
  • Each project should include a detailed case study outlining the problem you solved, your role and specific contributions, the technologies used, and the impact of your work on the user experience and product performance.
  • Visual presentation is key; ensure your portfolio is well-organized, visually appealing, and effectively communicates your design and development process. Include links to live demos or code repositories where possible.
  • Demonstrate your technical proficiency by highlighting your command of HTML, CSS, JavaScript, and your chosen JavaScript framework. Show examples of clean, maintainable, and performant code.

Process Documentation:

  • For each case study, detail your approach to understanding user needs and requirements in the research and discovery phase.
  • Explain your ideation and iteration methods, including how you explored different design and technical solutions to arrive at the final implementation.
  • Describe your validation and testing approaches, including how you ensured the usability, performance, and reliability of the UI components you developed.
📝 Enhancement Note: While primarily a software engineering role, the emphasis on UI development necessitates a strong portfolio demonstrating front-end expertise. The focus on case studies and process documentation aligns with design best practices, showing how engineering decisions support usability and functionality.

💵 Compensation & Benefits

Salary Range: Based on market research for a Senior Software Engineer (UI focused) in Bangalore, India, with 5+ years of experience in a SaaS/tech company, the estimated annual salary range is INR 1,800,000 to INR 3,000,000. This estimate can vary based on specific experience, skills (especially preferred skills like SAP UI5 experience), and interview performance. This range considers the cost of living and tech industry salary benchmarks in Bangalore. (Source: Various salary aggregators and industry reports for Bangalore, India, Q2 2024)

Benefits:

  • Comprehensive health insurance coverage for employees and dependents, including medical, dental, and vision plans.
  • Generous paid time off policy, including vacation days, sick leave, and public holidays, supporting work-life balance.
  • Retirement savings plan with company contributions to help employees plan for their financial future.
  • Opportunities for professional development and continuous learning through training programs, conferences, and access to learning resources.
  • Flexible workforce model allowing for fully office-based, fully remote, or hybrid work arrangements, promoting autonomy and work-life integration.

Working Hours: Standard full-time working hours, typically 40 hours per week. The flexible workforce model allows for some autonomy in managing work schedules, accommodating different time zones for collaboration and personal needs, while ensuring core team availability for meetings and collaboration. The nature of the role in observability might require occasional on-call support or flexibility for critical issues.

📝 Enhancement Note: The salary range is estimated based on publicly available data for similar roles and experience levels in Bangalore, India's tech sector. Specific compensation will depend on individual qualifications and negotiation. The benefits package is typical for a global tech company and supports employee well-being and professional growth.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Software Development, specifically focusing on Observability and Application Performance Monitoring (APM). New Relic operates in a highly competitive market providing critical tools for businesses to monitor the health and performance of their IT systems, with a specific focus on enterprise applications like SAP.

Company Size: New Relic is a large organization with 1,001-5,000 employees globally. This size suggests a well-established company with defined processes, multiple teams, and opportunities for collaboration across different departments. For design and front-end professionals, this means working within potentially larger teams with established design systems and development workflows.

Founded: Founded in 2008, New Relic has over a decade of experience in the APM and observability space, indicating a mature product and a strong understanding of the market. This history suggests a culture of innovation and continuous improvement in addressing complex monitoring challenges.

Team Structure:

  • The SAP Monitoring team is a specialized unit within New Relic, focusing on a key enterprise technology.
  • The team likely consists of backend engineers, front-end engineers (like this role), product managers, and potentially dedicated QA engineers and technical writers.
  • Reporting structure is likely hierarchical, with this Senior Software Engineer role reporting to an Engineering Manager within the SAP Monitoring team.

Methodology:

  • Given New Relic's focus on agile development, the team likely follows an Agile methodology (e.g., Scrum or Kanban) for project management and development cycles.
  • Design and development processes would likely involve user research, iterative design and prototyping, collaborative coding, and continuous testing.
  • Emphasis on data-driven decision-making is expected, utilizing the company's own observability platform to monitor product usage and performance.

Company Website: https://newrelic.com/

📝 Enhancement Note: The company's size and industry focus provide context for the role. Working within a specialized team for a major technology like SAP indicates a need for deep domain understanding or a willingness to learn. The likely adoption of Agile methodologies is standard for a company of this size and focus.

📈 Career & Growth Analysis

Design Career Level: This is a Senior Software Engineer role with a specific focus on UI development within the SAP Monitoring team. This level typically involves leading technical initiatives, mentoring junior engineers, making significant architectural contributions to the front-end, and taking ownership of key features from conception to deployment. The scope of responsibility includes not just implementing designs but also contributing to the technical design and user experience of the monitoring solution.

Reporting Structure: The Senior Software Engineer will likely report to an Engineering Manager within the SAP Monitoring team. There will be close collaboration with other engineers (both front-end and backend), product managers, and potentially UX/UI designers within the broader organization.

Design Impact: As a UI-focused role, this position has a direct and significant impact on how users interact with and gain insights from the SAP monitoring data. The quality, usability, and performance of the UI are crucial for the adoption and effectiveness of the product. The role involves translating complex monitoring data into intuitive visualizations and workflows that enable users to quickly identify and resolve issues within their SAP environments.

Growth Opportunities:

  • Progression to a Lead Software Engineer or Architect role within the SAP Monitoring team or other engineering teams at New Relic, taking on more technical leadership and architectural responsibilities.
  • Opportunities to specialize further in front-end architecture, performance optimization, or specific areas like data visualization or accessibility within the New Relic platform.
  • Potential to move into a management track, leading a team of front-end or full-stack engineers.
📝 Enhancement Note: Analyzing the "Senior" level and the UI focus suggests a career path that can either deepen technical expertise in front-end architecture and performance or broaden leadership responsibilities. The impact on the user experience is a key aspect of this role, directly contributing to the product's success.

🌐 Work Environment

Studio Type: New Relic operates with a flexible workforce model, including fully office-based, fully remote, or hybrid arrangements. The Bangalore location likely has a physical office that serves as a hub for collaboration for those who prefer or are assigned to in-office or hybrid models. The focus is on providing flexibility while ensuring effective team collaboration regardless of location.

Office Location(s): The primary location for this role is Bangalore, India. New Relic has multiple global offices, but this role is specifically tied to the Bangalore team.

Design Workspace Context:

  • For those working from the Bangalore office, the workspace is likely designed to facilitate collaboration among engineering teams, with meeting rooms and common areas.
  • For remote or hybrid employees, the focus is on leveraging digital collaboration tools to maintain strong team interaction and a sense of community.
  • Access to necessary hardware, software, and development environments is provided to ensure productivity regardless of the work location.

Work Schedule: The flexible workforce model allows for some flexibility in daily schedules, though alignment with core team hours will be necessary for meetings and real-time collaboration, especially given the global nature of some teams or stakeholders. The specific schedule will be determined in coordination with the team and manager to ensure productivity and work-life balance.

📝 Enhancement Note: The flexible work model is a significant aspect of the work environment, offering autonomy but also requiring effective communication and collaboration skills in a distributed setting. The Bangalore office likely serves as a central point for the local team when in-office work is preferred or required.

📄 Application & Portfolio Review Process

Design Interview Process:

  • The process will likely begin with an initial recruiter screening to assess basic qualifications and fit.
  • This will be followed by one or more technical interviews focusing on your front-end development skills (HTML, CSS, JavaScript, framework expertise), data structures, algorithms, and problem-solving abilities. Expect coding challenges and discussions around your technical approach.
  • A system design interview might be included to assess your ability to design scalable and performant front-end architectures, particularly in the context of handling and visualizing large datasets from monitoring systems.
  • A behavioral interview will assess your collaboration skills, experience working in agile environments, communication abilities, and cultural fit with New Relic's values.
  • A portfolio review and discussion may be integrated into one of the technical or behavioral rounds, where you will walk through key projects and explain your design and development process.

Portfolio Review Tips:

  • Select projects that highlight your expertise in building complex user interfaces, particularly those involving data visualization, dashboards, or monitoring tools.
  • For each case study, clearly articulate the problem, your specific contributions as a UI-focused engineer, the technical challenges you overcame, and the impact of your work on the user and the product.
  • Be prepared to discuss your technical decisions, trade-offs made, and how you ensured the performance and scalability of the UI.
  • Showcase your process, from understanding requirements to implementation and testing, demonstrating your ability to work effectively in a product development lifecycle.

Challenge Preparation:

  • Be prepared for potential coding challenges that assess your proficiency in JavaScript and your chosen framework (React, Angular, or Vue.js). Practice common coding patterns and data manipulation techniques relevant to UI development.
  • If a system design challenge is included, focus on designing the front-end architecture for a feature similar to those in monitoring or data visualization platforms, considering aspects like data fetching, state management, performance optimization, and component design.
  • For the behavioral interview, prepare examples using the STAR method (Situation, Task, Action, Result) to describe your experiences with collaboration, problem-solving, handling feedback, and contributing to team success.

ATS Keywords:

  • Design Skills: UI Development, Front-end Development, User Interface, Data Visualization, Dashboard Design, Responsive Design, Performance Optimization, Scalability, Usability.
  • Tools: HTML, CSS, JavaScript, React, Angular, Vue.js, Node.js, RESTful APIs, OData, CI/CD, GraphQL, NRQL, Docker, Kubernetes, SAP UI5.
  • Methodologies: Agile, Scrum, Kanban, Object-Oriented Programming (OOP), Component-Based Architecture, Test-Driven Development (TDD - if applicable).
  • Soft Skills: Collaboration, Communication, Problem-Solving, Teamwork, Mentoring, Code Review, Proactive, Ownership.
  • Industry Terms: Observability, APM (Application Performance Monitoring), SAP Monitoring, Enterprise Software, SaaS, Cloud Computing, Microservices.
📝 Enhancement Note: The interview process for a senior engineering role at a company like New Relic will be rigorous, combining technical depth with behavioral assessment. Preparing for coding challenges, system design discussions, and articulating your project contributions (especially through your portfolio) will be crucial for success.

🛠 Tools & Technology Stack

Primary Design Tools:

  • JavaScript Frameworks (React, Angular, or Vue.js): Proficiency in at least one of these is essential for building the core UI components and managing the application state. Expect to use these frameworks extensively for developing interactive and dynamic user interfaces for SAP monitoring.
  • HTML & CSS: Fundamental for structuring and styling the UI. Expertise in semantic HTML and modern CSS techniques (like Flexbox, Grid, and preprocessors like Sass or Less) is expected to create visually appealing and responsive interfaces.
  • Node.js: Used for backend services development supporting the front-end, which might involve building APIs, handling server-side rendering, or managing build processes.

Collaboration & Handoff:

  • RESTful APIs & OData: Crucial for integrating the front-end with backend services and fetching monitoring data. Experience with consuming and potentially designing APIs is necessary for effective cross-functional collaboration with backend teams.
  • CI/CD Tools: Knowledge of tools like Jenkins, GitLab CI, or GitHub Actions is important for automating the build, testing, and deployment of the front-end application, ensuring a smooth handoff to production.
  • Version Control (Git): Standard for code management and collaboration within the engineering team.

Research & Testing:

  • NRQL (New Relic Query Language): While primarily a query language, familiarity with NRQL can be beneficial for understanding how data is queried and presented in the UI, aiding in the design of effective data visualizations.
  • Browser Developer Tools: Essential for debugging, performance profiling, and optimizing the front-end application.
  • Testing Frameworks: Familiarity with JavaScript testing frameworks (e.g., Jest, Mocha, React Testing Library) is valuable for ensuring the quality and reliability of UI components.
📝 Enhancement Note: The technology stack aligns with modern front-end development practices in a SaaS environment. The emphasis on JavaScript frameworks, API integration, and CI/CD reflects the technical requirements for building and deploying complex web applications. Familiarity with NRQL is particularly relevant given New Relic's platform.

👥 Team Culture & Values

Design Values:

  • User-Centered Design: While an engineering role, the focus on UI suggests a strong emphasis on understanding user needs (specifically those of SAP administrators and IT professionals) and designing interfaces that are intuitive, efficient, and solve their monitoring challenges effectively.
  • Data-Driven Insights: The core of New Relic's product is data. The UI design values would likely prioritize presenting complex data in a clear, actionable, and visually compelling manner, enabling users to quickly identify patterns and root causes.
  • Performance and Reliability: In the context of monitoring, the UI must be performant and reliable, even when handling large volumes of real-time data. Design decisions would value efficiency and robustness.
  • Collaboration and Openness: New Relic emphasizes fostering a diverse, welcoming, and inclusive environment. The team culture likely values open communication, constructive feedback, and collaboration across disciplines (engineering, product, design).

Collaboration Style:

  • Cross-functional collaboration with backend engineers, product managers, and potentially UX/UI designers is essential to translate requirements into functional and user-friendly features.
  • Participation in design critiques and code reviews is expected, fostering a culture of continuous improvement and knowledge sharing within the team.
  • Agile ceremonies (stand-ups, sprint planning, retrospectives) will be part of the regular workflow, facilitating communication and alignment within the team.
📝 Enhancement Note: While not explicitly a design role, the UI focus implies that design principles and values are integrated into the team's workflow. The emphasis on user-centeredness and data visualization is critical for building effective monitoring tools. The company's stated values of diversity and inclusion are also important cultural factors.

⚡ Challenges & Growth Opportunities

Design Challenges:

  • Designing and implementing UI solutions that effectively visualize complex, real-time SAP monitoring data in a way that is both informative and easy to interpret for a variety of user roles.
  • Ensuring the performance and scalability of the front-end application when dealing with potentially massive datasets and high-frequency updates from SAP systems.
  • Integrating with the complex and evolving SAP ecosystem, including different technologies (ABAP, Java, Cloud Platform) and data formats, requiring adaptability and continuous learning.
  • Balancing the need for comprehensive monitoring features with the need for a clean, intuitive, and uncluttered user interface.

Learning & Development Opportunities:

  • Opportunity to deepen expertise in front-end architecture and performance optimization within a large-scale, data-intensive application environment.
  • Gain significant experience in the specialized domain of SAP monitoring and observability, a valuable skill set in the enterprise software market.
  • Exposure to and potential integration of emerging technologies like LLMs for enhancing monitoring capabilities and user experience.
  • Participation in internal training programs, industry conferences, and access to learning resources to stay updated on the latest front-end technologies and observability trends.
📝 Enhancement Note: The challenges highlight the technical complexity of building a monitoring UI for a system like SAP, requiring strong technical skills and problem-solving abilities. The growth opportunities are significant, allowing for specialization in a niche but critical area of enterprise software and exposure to cutting-edge technologies.

💡 Interview Preparation

Design Process Questions:

  • Be prepared to discuss your approach to designing and developing user interfaces for complex data-driven applications. Walk through your process from understanding requirements to implementation and testing, using examples from your portfolio.
  • Explain how you approach visualizing large datasets effectively and ensuring good performance and responsiveness in the UI. Provide examples of how you've tackled performance bottlenecks in previous projects.
  • Discuss your experience working with APIs (RESTful, OData) and how you handle data fetching, state management, and error handling in your front-end applications.

Company Culture Questions:

  • Research New Relic's values and culture. Be prepared to discuss how your own values and work style align with theirs, particularly regarding collaboration, innovation, and continuous learning.
  • Discuss your experience working in agile environments and collaborating with cross-functional teams (backend engineers, product managers, designers). Provide examples of successful collaboration and how you've navigated challenging team dynamics.
  • Be ready to discuss your approach to code reviews, giving and receiving feedback constructively, and contributing to a positive team environment.

Portfolio Presentation Strategy:

  • Structure your portfolio presentation as case studies, focusing on the problem, your role, the technical challenges, and the impact of your work. Tailor your presentation to highlight projects most relevant to building complex, data-intensive UIs.
  • Clearly articulate your technical decisions and the rationale behind them. Be prepared to dive into code snippets or architectural diagrams if necessary.
  • Practice walking through your projects concisely and confidently, focusing on the most impactful aspects of your contributions.
📝 Enhancement Note: Interview preparation should focus on demonstrating both strong technical proficiency in front-end development and the ability to apply those skills in the context of building complex, data-intensive user interfaces. Highlighting collaboration skills and alignment with the company's values will also be important.

📌 Application Steps

To apply for this design position:

  • Submit your application through this link on the New Relic careers portal.
  • Carefully review your resume to ensure it highlights your relevant front-end development experience, focusing on projects involving complex UIs, data visualization, or monitoring tools. Use relevant ATS keywords found in this description.
  • Prepare your portfolio with detailed case studies showcasing your strongest UI development projects, emphasizing your technical contributions and problem-solving process. Ensure code examples or links to repositories are included where appropriate.
  • Research New Relic, the SAP Monitoring team, and the observability space to demonstrate your interest and understanding during interviews. Pay attention to their products, values, and recent announcements.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
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