📍 Job Overview
Job Title: Senior Product Designer, Mobile
Company: ServiceTitan
Location: US CA Remote
Job Type: Full-Time
Category: Product Design
Date Posted: 2025-06-05
Experience Level: 5-10 years
Remote Status: Hybrid (On-site preferred)
🎨 Role Summary
- Design intuitive and elegant mobile experiences for iOS and Android applications
- Collaborate cross-functionally to deliver end-to-end user experiences that solve real-world problems
- Contribute to and evolve mobile-specific component libraries
- Champion design thinking and user-centered design principles
🖼️ Primary Responsibilities
- Design intuitive and elegant user interfaces for iOS and Android applications
- Collaborate with stakeholders, product managers, designers, and developers to ship extraordinary user experiences
- Participate in user research and usability studies to inform design decisions
- Prototype flows, concepts, and interactions to communicate design intent
- Work closely with the design system team and developers to ensure successful technical implementation of designs
- Champion design thinking and user-centered design principles across the organization
- Interact with users to understand their workflows, environments, needs, and pain points
🎓 Skills & Qualifications
Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
Experience: 5-10 years of experience designing mobile apps, preferably in modern SaaS/enterprise apps
Required Skills:
- Proficient in Sketch, Figma, or Adobe XD
- Experience with mobile-specific component libraries
- Strong understanding of Apple's Human Interface Design Guidelines, Android design, and Google's Material Design
- Excellent communication and collaboration skills
- Ability to work in a highly iterative process and incorporate feedback
Preferred Skills:
- Experience with enterprise/B2B products
- Familiarity with agile development methodologies
- Ability to provide design feedback and mentor junior designers
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Case studies demonstrating your design process, including research, ideation, prototyping, and user testing
- Examples of your work showcasing your understanding of mobile platform designs and component libraries
- Visual presentation of your work, highlighting your ability to create elegant and intuitive designs
- Technical demonstration of your design skills, such as interactive prototypes or design system documentation
Process Documentation:
- Journey maps and task flows illustrating your understanding of user workflows and pain points
- Ideation and iteration methods, demonstrating your ability to generate and refine design concepts
- Validation and testing approaches, showcasing your ability to incorporate user feedback and iterate on your designs
💵 Compensation & Benefits
Salary Range: $136,600 - $182,600 USD per year
Benefits:
- Flexible time off and learning and development opportunities
- Comprehensive onboarding program and leadership training
- Bonusly, peer-nominated awards, and recognition programs
- Company-paid medical, dental, and vision insurance (with 100% employer-paid options and 90% coverage for dependents)
- FSA and HSA options, 401k match, and telehealth options
- Parental leave, fertility services, surrogacy support, and adoption reimbursement
- Maternity support through Maven Maternity and free breast milk shipping through Maven Milk
- Pet insurance, legal advisory services, and financial planning tools
Working Hours: Full-time, with a preference for on-site work (hybrid arrangement)
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Software Development (SaaS)
Company Size: 1,001-5,000 employees
Founded: 2012
Team Structure:
- Large, cross-functional design team with dedicated design system and product design teams
- Flat hierarchy with close collaboration between designers, product managers, and engineers
- Strong focus on agile development and design thinking methodologies
Methodology:
- User-centered design approach, emphasizing user research, prototyping, and testing
- Collaborative design critiques and feedback exchange
- Design system contribution and knowledge sharing
Company Website: ServiceTitan
📈 Career & Growth Analysis
Design Career Level: Senior Product Designer, Mobile (5-10 years of experience)
Reporting Structure: Reports to the Manager, Product Design, within the Experience Design team
Design Impact: Collaborates closely with stakeholders, product managers, designers, and developers to ship extraordinary end-to-end user experiences
Growth Opportunities:
- Potential to grow into a leadership role, mentoring junior designers and influencing design direction
- Opportunity to expand design skills and expertise through learning and development opportunities
- Chance to work on high-impact projects and drive real-world change in the home services industry
🌐 Work Environment
Studio Type: On-site preferred, with flexible remote work options
Office Location(s): Glendale, California (headquarters); Atlanta, Georgia; Yerevan, Armenia; Draper, Utah
Design Workspace Context:
- Collaborative workspaces with dedicated design areas and tools
- Access to user testing facilities and dedicated design critique spaces
- Close proximity to product managers, engineers, and other design team members
Work Schedule: Full-time, with a preference for on-site work (hybrid arrangement)
📄 Application & Portfolio Review Process
Design Interview Process:
- Phone screen to assess communication and design thinking skills
- Take-home design challenge to demonstrate process, reasoning, and outcomes
- On-site presentation and design critique with the design team
- Final interview with the hiring manager to discuss career goals and cultural fit
Portfolio Review Tips:
- Highlight mobile app design projects, showcasing your understanding of mobile platform designs and component libraries
- Include case studies that demonstrate your design process, user research, prototyping, and testing
- Showcase your ability to create elegant and intuitive designs that solve real-world problems
- Demonstrate your ability to work collaboratively and incorporate feedback from stakeholders
Challenge Preparation:
- Familiarize yourself with ServiceTitan's products and design system
- Prepare for design thinking and user-centered design questions
- Practice presenting your design process and rationale
ATS Keywords: Mobile app design, SaaS, enterprise/B2B, user research, prototyping, collaboration, Apple Human Interface Guidelines, Android design, Material Design, design thinking, agile development
🛠 Tools & Technology Stack
Primary Design Tools:
- Sketch, Figma, or Adobe XD for UI design and prototyping
- InVision or Adobe XD for interactive prototyping
- Zeplin or Figma for design handoff and collaboration
Collaboration & Handoff:
- Confluence or Notion for design system documentation and collaboration
- Jira or Asana for project management and task tracking
- Slack for team communication and collaboration
Research & Testing:
- UsabilityHub or UserTesting for user testing and feedback collection
- Google Analytics or Mixpanel for design performance measurement
- Maze or Hotjar for user behavior tracking and heatmapping
👥 Team Culture & Values
Design Values:
- User-centered design: Prioritize user needs and pain points in all design decisions
- Collaboration: Work closely with stakeholders, product managers, designers, and developers to deliver exceptional user experiences
- Iteration: Embrace a highly iterative process, incorporating feedback and continuously refining designs
- Innovation: Encourage experimentation and risk-taking to drive design innovation and improvement
Collaboration Style:
- Cross-functional collaboration with product managers, engineers, and other design team members
- Design critiques and feedback exchange to improve design quality and consistency
- Design system contribution and knowledge sharing to maintain a cohesive design language
⚡ Challenges & Growth Opportunities
Design Challenges:
- Designing for a diverse user base with varying needs and pain points
- Balancing user-centered design with business objectives and technical constraints
- Scaling design processes and systems to support a rapidly growing product and user base
- Keeping up with the latest design trends, technologies, and best practices in mobile app design
Learning & Development Opportunities:
- Design-specific workshops, conferences, and webinars to expand design skills and knowledge
- Mentorship and coaching opportunities from experienced designers and design leaders
- On-the-job training and development through challenging projects and real-world problem-solving
💡 Interview Preparation
Design Process Questions:
- Walk us through your design process, from research to prototyping to user testing
- How do you incorporate user feedback and iterate on your designs?
- Can you share an example of a design challenge you faced and how you overcame it?
Company Culture Questions:
- How do you approach collaboration and working with cross-functional teams?
- Can you describe a time when you had to balance user-centered design with business objectives?
- How do you stay up-to-date with the latest design trends and technologies in mobile app design?
Portfolio Presentation Strategy:
- Highlight your design process, including research, ideation, prototyping, and user testing
- Showcase your ability to create elegant and intuitive mobile app designs that solve real-world problems
- Demonstrate your ability to work collaboratively and incorporate feedback from stakeholders
📌 Application Steps
To apply for this Senior Product Designer, Mobile position:
- Submit your application through this link
- Customize your portfolio to highlight your mobile app design projects and case studies
- Optimize your resume for design roles, emphasizing relevant skills and experiences
- Prepare for design interviews by practicing your design process presentation and portfolio walkthrough
- Research ServiceTitan's products, design system, and design culture to demonstrate your understanding and enthusiasm for the role