Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Flex

Location: New York, United York, United States

Job Type: Full-Time

Category: UI/UX Design

Date Posted: 2025-06-05

Experience Level: Mid-Senior level

Remote Status: Hybrid (Remote OK)

🎨 Role Summary

• Lead design initiatives for consumer-facing products and features
• Own the design process from discovery to production
• Collaborate with cross-functional teams to craft innovative solutions
• Improve the lives of users experiencing financial hardship

🖼️ Primary Responsibilities

• Independently lead design initiatives alongside cross-functional partners
• Own the design process from beginning to end: leading discovery, ideation, wireframing, testing, visual design, and production
• Identify customer needs through quantitative and qualitative research and existing data
• Craft innovative solutions for product opportunities with little or no precedent in the existing market
• Solicit feedback from and provide feedback to the design team to maintain quality and consistency in digital experiences
• Collaborate closely with software engineers and collaborators to ensure design vision becomes a reality
• Share work early and often to ensure alignment and consistency with the rest of the Flex product ecosystem
• Help maintain and evolve the Flex design system, Ultraviolet

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 4+ years experience designing and shipping software for consumer-facing digital experiences, with a focus on mobile applications.

Required Skills:

• Proven experience leading design initiatives from end-to-end
• Expertise in user research methods and data-informed design
• Strong proficiency in design software (Figma) and interactive prototyping software (Principle, Framer, or Origami)
• Native mobile application experience (iOS and Android)
• Experience working with design systems and integrating them into product development and engineering processes
• Comfort with ambiguous problems and a self-starter mentality
• Passion for financial products and improving people’s financial lives

Preferred Skills:

• Experience with Ultraviolet design system
• Familiarity with the Flex product and user base
• Experience working in a fast-paced, growth-stage startup environment

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Demonstrate your ability to lead design initiatives from end-to-end, showcasing your process and the impact of your designs
• Highlight your expertise in user research methods and data-informed design by including case studies that illustrate your approach to understanding user needs and translating data into design decisions
• Showcase your proficiency in design software and interactive prototyping by including high-fidelity mockups and interactive prototypes that demonstrate your ability to create realistic and functional design solutions
• Demonstrate your comfort with ambiguous problems and self-starter mentality by including examples of projects where you had to navigate uncertainty or overcome challenges to deliver successful outcomes

Process Documentation:

• Include documentation of your design process, from research and discovery to ideation, wireframing, testing, and visual design
• Use case studies to illustrate your approach to problem-solving, collaboration, and stakeholder communication
• Demonstrate your ability to maintain and evolve design systems by including examples of how you have contributed to and improved design systems in past roles

💵 Compensation & Benefits

Salary Range: $156,000 - $172,000 USD per year (for working locations in NY/NJ/CA)

Benefits:

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company equity
• Unlimited paid time off with a PTO minimum + 13 company-paid holidays
• Parental leave
• Flex Cares Program: Non-profit company match + pet adoption coverage
• Free Flex subscription

Working Hours: Full-time (40 hours per week)

🎯 Team & Company Context

🏢 Company & Design Culture

Industry: Financial Services

Company Size: 201-500 employees

Founded: 2019

Team Structure:

• Flex has a dynamic, growth-stage team with a strong focus on collaboration and innovation
• The design team is integrated with product managers, software engineers, and data analysts, fostering a cross-functional approach to problem-solving
• The design team is organized into sub-teams focused on specific product areas, with regular opportunities for collaboration and knowledge-sharing

Methodology:

• Flex employs a user-centered design approach, with a focus on understanding user needs and translating data into design decisions
• The design process is iterative and collaborative, with regular feedback and input from users, stakeholders, and team members
• Flex uses design thinking methodologies to identify opportunities, generate ideas, and test solutions

Company Website: https://www.getflex.com/

📈 Career & Growth Analysis

Design Career Level: Mid-Senior level, with opportunities for growth into leadership roles as the company continues to expand

Reporting Structure: The Senior Product Designer will report directly to the Head of Design and work closely with product managers, software engineers, and other designers

Design Impact: The Senior Product Designer will have a significant impact on Flex's consumer-facing products and features, contributing to the company's mission to empower renters with flexibility over their most significant recurring expense

Growth Opportunities:

• As Flex continues to grow, there will be opportunities for the Senior Product Designer to take on additional responsibilities and advance into leadership roles
• The Senior Product Designer will have the opportunity to mentor junior designers and contribute to the development of the Flex design system, Ultraviolet
• Flex offers learning and development opportunities, including workshops, conferences, and mentorship programs to support the growth of design team members

🌐 Work Environment

Studio Type: Flex's headquarters is located in New York City, with a modern, collaborative workspace designed to foster creativity and innovation

Office Location(s): 228 Park Ave S # 75995, New York, New York 10003-1502, US

Design Workspace Context:

• Flex's design workspace is equipped with the latest design software and hardware, with dedicated spaces for collaboration, ideation, and prototyping
• The design team has access to user testing facilities and other resources to support the design process
• Flex's design workspace is designed to be flexible and adaptable, with the ability to accommodate changes in team size and structure

Work Schedule: Flex offers a hybrid work arrangement, with employees expected to work on-site two days per week and remotely for the remainder of the week

📄 Application & Portfolio Review Process

Design Interview Process:

• The design interview process at Flex consists of several stages, including a portfolio review, design challenge, and on-site interviews
• Applicants can expect to be evaluated on their design process, problem-solving skills, and cultural fit
• The design challenge will focus on a real-world design problem, with applicants expected to demonstrate their ability to lead design initiatives from end-to-end

Portfolio Review Tips:

• Highlight your ability to lead design initiatives from end-to-end, showcasing your process and the impact of your designs
• Include case studies that illustrate your approach to user research, data-informed design, and collaboration with stakeholders
• Showcase your proficiency in design software and interactive prototyping by including high-fidelity mockups and interactive prototypes that demonstrate your ability to create realistic and functional design solutions
• Demonstrate your comfort with ambiguous problems and self-starter mentality by including examples of projects where you had to navigate uncertainty or overcome challenges to deliver successful outcomes

Challenge Preparation:

• Prepare for the design challenge by researching Flex's products and user base, as well as the specific design problem you will be asked to address
• Use the design challenge as an opportunity to demonstrate your ability to lead design initiatives and deliver meaningful user experiences
• Be prepared to discuss your design process, problem-solving approach, and collaboration skills

ATS Keywords: [Comprehensive list of design-relevant keywords for resume optimization, organized by category: design skills, tools, methodologies, soft skills, industry terms]

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma (for design and prototyping)
• Principle, Framer, or Origami (for interactive prototyping)
• Sketch (for ideation and brainstorming)
• Zeplin (for design system management)

Collaboration & Handoff:

• Slack (for team communication and collaboration)
• Asana (for project management and task tracking)
• Jira (for software development and issue tracking)

Research & Testing:

• UserTesting (for user testing and feedback collection)
• Maze (for user testing and analytics)
• Hotjar (for heatmap and user behavior analysis)

👥 Team Culture & Values

Design Values:

• User-centered design: Flex prioritizes understanding user needs and translating data into design decisions
• Collaboration: Flex fosters a culture of collaboration and cross-functional teamwork
• Innovation: Flex encourages experimentation and continuous learning
• Impact: Flex designs with the goal of improving people's financial lives
• Flexibility: Flex values adaptability and the ability to navigate uncertainty

Collaboration Style:

• Flex uses a cross-functional, collaborative approach to problem-solving, with regular feedback and input from users, stakeholders, and team members
• Flex employs design thinking methodologies to identify opportunities, generate ideas, and test solutions
• Flex values open communication and active listening, with a focus on understanding and incorporating diverse perspectives

⚡ Challenges & Growth Opportunities

Design Challenges:

• Navigating the complexities of the financial services industry and regulatory requirements
• Balancing user needs and business objectives in design decisions
• Managing the scale and complexity of a rapidly growing product suite
• Adapting to changes in user behavior and market conditions

Learning & Development Opportunities:

• Flex offers learning and development opportunities, including workshops, conferences, and mentorship programs to support the growth of design team members
• Flex encourages continuous learning and professional development, with a focus on staying up-to-date with industry trends and best practices
• Flex provides opportunities for design team members to take on additional responsibilities and advance into leadership roles as the company continues to grow

💡 Interview Preparation

Design Process Questions:

• Applicants can expect to be asked about their design process, problem-solving approach, and collaboration skills, with a focus on their ability to lead design initiatives from end-to-end
• Applicants should be prepared to discuss their design thinking methodologies, user research techniques, and data-informed design approaches
• Applicants should also be prepared to discuss their experience working with design systems and integrating them into product development and engineering processes

Company Culture Questions:

• Applicants can expect to be asked about their cultural fit and alignment with Flex's design values, with a focus on their ability to collaborate effectively with cross-functional teams
• Applicants should be prepared to discuss their experience working in a growth-stage startup environment and their ability to adapt to change and uncertainty
• Applicants should also be prepared to discuss their passion for financial products and improving people’s financial lives

Portfolio Presentation Strategy:

• Applicants should highlight their ability to lead design initiatives from end-to-end, showcasing their process and the impact of their designs
• Applicants should include case studies that illustrate their approach to user research, data-informed design, and collaboration with stakeholders
• Applicants should showcase their proficiency in design software and interactive prototyping by including high-fidelity mockups and interactive prototypes that demonstrate their ability to create realistic and functional design solutions
• Applicants should demonstrate their comfort with ambiguous problems and self-starter mentality by including examples of projects where they had to navigate uncertainty or overcome challenges to deliver successful outcomes

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Customize your portfolio to highlight your ability to lead design initiatives from end-to-end, showcasing your process and the impact of your designs
• Optimize your resume for design roles by including relevant keywords and highlighting your design skills and experience
• Prepare for design interviews by researching Flex's products and user base, as well as the specific design problem you will be asked to address
• Be prepared to discuss your design process, problem-solving approach, and collaboration skills, with a focus on your ability to lead design initiatives from end-to-end