๐ Job Overview
Job Title: Senior Product Designer
Company: Auctane
Location: Austin, Texas
Job Type: Hybrid (3 days per week in office)
Category: Product Design
Date Posted: 2025-06-04
Experience Level: Mid-Senior Level (5-10 years of experience)
Remote Status: On-site/Hybrid
๐จ Design Role Summary
- Lead end-to-end design process for Auctane products, focusing on ShipStation
- Identify and incorporate automation and workflow optimization opportunities
- Evangelize design and design-thinking across the company
- Conduct customer research to validate ideas and locate new problems to solve
- Collaborate with cross-functional teams to ensure successful delivery and implementation
๐ผ๏ธ Primary Design Responsibilities
- Design mockups and prototypes to validate ideas with stakeholders and customers
- Research and test the impact of new features or product updates using metrics and analytics
- Collaborate with engineering to ensure smooth implementation of designs
- Ensure the continued success of designs through production by tracking design KPIs
- Generate design documentation that supports the maintenance of the product and serves as a guide to understanding it
- Translate ideas and concepts into user and product documentation: task flow diagrams, and functional design specifications
- Present concepts to the company during product reviews
- Champion user-centric design by identifying patterns and opportunities where repetitive or manual tasks can be streamlined
- Work with Product Managers to understand and dissect challenges, and execute company strategy
- Design interfaces that support multi-step, rules-based workflows and intelligent automation triggers to streamline tasks and improve efficiency for users
- Interact with customers regularly via support center, phone calls, and contextual inquiries to internalize their points of view and pain points
- Review user interactions using analytics and reporting tools to see how users are interacting with the product
๐ Design Skills & Qualifications
Education: Bachelorโs degree in design or related field
Experience: Experience as a Senior Product Designer or UX/UI Designer at a SaaS company or product design firm
Required Design Skills:
- Experience conducting or leading research initiatives
- Training in User Experience, User Interface, and Interaction Design
- Strong Visual UI design skills
- Experience with software automations and advanced workflows within a software company
Preferred Design Skills:
- Experience designing for workflow-heavy platforms or enterprise tools where automation, process efficiency, and configurability are key
- Previous experience within the eCommerce or Shipping software industry
๐จ Portfolio & Creative Requirements
Portfolio Essentials:
- Demonstrate a strong understanding of user-centered design principles and workflow optimization strategies
- Showcase case studies that highlight your ability to collaborate with cross-functional teams and incorporate user feedback into design iterations
- Include visual presentation standards that showcase your ability to create clean, intuitive, and visually appealing designs
- Demonstrate your ability to generate design documentation that supports the maintenance of the product and serves as a guide to understanding it
Design Process Documentation:
- Include research and discovery phase documentation, highlighting your ability to understand user needs and pain points
- Showcase ideation and iteration methods, demonstrating your ability to generate and evaluate design solutions
- Include validation and testing practices, highlighting your ability to gather user feedback and refine designs based on user needs and preferences
๐ต Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on experience and location)
Benefits:
- Flex Time Off policy
- Paid Holidays (12 days per year)
- 401k employer matching program
- Annual merit reviews
- Company events and team-building activities
- Attractive office space in central Austin, Texas
- Weekly catered lunches
- Health and wellness plans (medical, dental, and vision)
- Fitness center with Tonal Mirrors, Pelotons, free weights, etc.
- Employee Assistance Program (up to 8 free mental health sessions)
- Gym discounts
- Education reimbursement program
- Employee referral program
- Inclusive, casual, and upbeat work environment
Working Hours: Full-time (40 hours per week)
๐ฏ Design Team & Company Context
๐ข Company & Design Culture
Industry: Software Development (specifically, eCommerce and shipping software)
Company Size: 1,001-5,000 employees
Founded: 2001 (as Stamps.com, Inc.)
Design Team Structure:
- Large design team with multiple disciplines, including product design, UX/UI design, and visual design
- Flat hierarchy with cross-functional collaboration and stakeholder communication
- Design team consists of 1165 employees, making up approximately 10% of the total workforce
Design Methodology:
- User-centered design approach, focusing on user needs, pain points, and preferences
- Collaborative design process, involving cross-functional teams and stakeholders
- Iterative design process, with continuous user feedback and design refinement
Company Website: Auctane
๐ Design Career & Growth Analysis
Design Career Level: Mid-Senior Level (5-10 years of experience)
Reporting Structure: Reports directly to the Head of Design or a Design Manager, with a flat hierarchy and cross-functional collaboration
Design Impact: Designs have a significant impact on product decisions, user experience, and business outcomes
Growth Opportunities:
- Career progression to Design Manager or Head of Design roles, with a focus on team leadership and design strategy
- Growth opportunities in design skills, with a focus on emerging technologies, design trends, and user-centered design practices
- Leadership development opportunities, with a focus on design team management, mentoring, and design culture development
๐ Design Work Environment
Studio Type: On-site hybrid studio (3 days per week in office)
Office Location(s): 4301 Bull Creek Rd, Austin, Texas 78731, US
Design Workspace Context:
- Collaborative workspace with dedicated design areas, whiteboards, and design tools
- Access to user testing facilities and usability labs
- Design critique and feedback sessions, with a focus on continuous design improvement
Work Schedule: Hybrid schedule (3 days per week in office, with flexible remote work options)
๐ Design Application & Portfolio Review Process
Design Interview Process:
- Portfolio review and design challenge, focusing on user-centered design principles and workflow optimization strategies
- Behavioral interviews, assessing design problem-solving skills, collaboration, and communication
- Design challenge, focusing on design thinking, user research, and design validation
- Final evaluation, focusing on design impact, design strategy, and design leadership potential
Portfolio Review Tips:
- Highlight case studies that demonstrate your ability to design for workflow-heavy platforms, optimize user efficiency, and collaborate with cross-functional teams
- Include visual presentation standards that showcase your ability to create clean, intuitive, and visually appealing designs
- Demonstrate your ability to generate design documentation that supports the maintenance of the product and serves as a guide to understanding it
- Showcase your understanding of Auctane's design methodology, user-centered design approach, and collaborative design process
Design Challenge Preparation:
- Prepare for a design challenge that focuses on user research, design thinking, and design validation
- Familiarize yourself with Auctane's design methodology and user-centered design approach
- Practice presenting design concepts and design rationale, with a focus on clear and concise communication
Design ATS Keywords:
- Design Skills: User Research, User Experience Design, Interaction Design, Visual Design, Prototyping, Usability Testing, Accessibility, Design Systems, Design Tokens, Design Guidelines, Design Documentation, Design Thinking, Design Sprints, Design Workshops, Design Critiques, Design Iteration, Design Validation, Design Collaboration, Stakeholder Communication
- Design Tools: Figma, Sketch, Adobe XD, InVision, Zeplin, Balsamiq, Adobe Creative Suite, Axure, Prototyping Tools, Usability Testing Tools, Analytics Tools, Design Collaboration Tools
- Design Methodologies: User-Centered Design, Agile Design, Lean UX, Design Thinking, Design Sprints, Design Workshops, Design Critiques, Design Iteration, Design Validation, Design Collaboration, Stakeholder Communication
- Design Trends: Microinteractions, Voice User Interface, Augmented Reality, Virtual Reality, Design for Artificial Intelligence, Design for Internet of Things, Design for Voice Assistants, Design for Chatbots, Design for Conversational Interfaces
- Design Soft Skills: Problem-Solving, Creativity, Innovation, Collaboration, Communication, Leadership, Mentoring, Coaching, Stakeholder Management, Project Management, Time Management, Prioritization, Organization, Adaptability, Resilience, Empathy, Empathetic Design, User-Centered Design
- Design Industry Terms: Design Thinking, Design Sprint, Design Workshop, Design Critique, Design Iteration, Design Validation, Design Collaboration, Stakeholder Communication, User Journey Mapping, User Personas, User Scenarios, User Flows, Wireframes, Prototypes, Mockups, Design Tokens, Design Guidelines, Design Systems, Design Documentation, Design Patterns, Design Standards, Design Consistency, Design Quality, Design Usability, Design Accessibility, Design for Accessibility, Design for Inclusivity, Design for Diversity, Design for Inclusion, Design for Equity, Design for Social Impact
๐ Design Tools & Technology Stack
Primary Design Tools:
- Figma (for design, prototyping, and collaboration)
- Sketch (for design and ideation)
- Adobe XD (for design and prototyping)
- InVision (for prototyping and user testing)
Design Collaboration & Handoff:
- Zeplin (for design collaboration and handoff)
- Figma (for design collaboration and handoff)
- InVision (for design collaboration and handoff)
- ZeroHeight (for design collaboration and handoff)
Design Research & Testing:
- Usertesting.com (for user testing and feedback)
- Optimizely (for A/B testing and optimization)
- Hotjar (for heatmapping and user behavior tracking)
- Google Analytics (for user behavior analytics and reporting)
๐ฅ Design Team Culture & Values
Design Values:
- User-centered design approach, focusing on user needs, pain points, and preferences
- Collaborative design process, involving cross-functional teams and stakeholders
- Iterative design process, with continuous user feedback and design refinement
- Design quality and consistency, with a focus on design standards, design patterns, and design systems
- Design for accessibility and inclusivity, with a focus on user needs, user abilities, and user preferences
Design Collaboration Style:
- Cross-functional design collaboration, involving product managers, engineers, and other stakeholders
- Design critique and feedback sessions, with a focus on continuous design improvement
- Design system contribution and knowledge sharing, with a focus on design standards, design patterns, and design systems
โก Design Challenges & Growth Opportunities
Design Challenges:
- Designing for workflow-heavy platforms, with a focus on automation, process efficiency, and configurability
- Designing for eCommerce and shipping software, with a focus on user needs, user pain points, and user preferences
- Designing for user-centered design, with a focus on user research, user feedback, and user validation
- Designing for cross-functional collaboration, with a focus on stakeholder communication, design handoff, and design implementation
- Designing for design systems, with a focus on design standards, design patterns, and design consistency
Learning & Development Opportunities:
- Design workshops and training sessions, with a focus on design trends, design best practices, and design tools
- Design conferences and industry events, with a focus on design networking, design learning, and design inspiration
- Design mentorship and coaching, with a focus on design career progression, design skill development, and design leadership
๐ก Design Interview Preparation
Design Process Questions:
- Walk us through your design process and how you approach user research, ideation, and design validation
- Describe a design challenge you faced and how you collaborated with cross-functional teams to overcome it
- How do you ensure that your designs are accessible and inclusive for all users, regardless of their abilities or preferences?
Company & Design Culture Questions:
- How do you align your design approach with Auctane's user-centered design methodology and collaborative design processes?
- Describe your experience with design critique and feedback sessions, and how you incorporate user feedback into your design iterations
- How do you contribute to Auctane's design system, design standards, and design consistency across our product suite?
Portfolio Presentation Strategy:
- Highlight case studies that demonstrate your ability to design for workflow-heavy platforms, optimize user efficiency, and collaborate with cross-functional teams
- Include visual presentation standards that showcase your ability to create clean, intuitive, and visually appealing designs
- Demonstrate your ability to generate design documentation that supports the maintenance of the product and serves as a guide to understanding it
- Showcase your understanding of Auctane's design methodology, user-centered design approach, and collaborative design process
๐ Application Steps
To apply for this design position:
- Submit your application through the following link: Auctane Senior Product Designer Application
- Tailor your portfolio to highlight your experience with workflow-heavy platforms, user-centered design, and cross-functional collaboration
- Optimize your resume for design roles, with a focus on design skills, design tools, and design methodologies
- Prepare for design interviews by practicing design process questions, company and design culture questions, and portfolio presentation strategies
- Research Auctane's design methodology, user-centered design approach, and collaborative design processes to align your design approach with the company's design culture
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