Senior Content Designer, Search Trust and Quality

📍 Job Overview

Job Title: Senior Content Designer, Search Trust and Quality

Company: Google

Location: Mountain View, California, United States

Job Type: On-site

Category: User Experience (UX) Writing & Content Design

Date Posted: 2025-06-04

Experience Level: 6+ years

Remote Status: On-site

🎨 Design Role Summary

• Lead content strategy projects, crafting clear, user-centered content for critical user journeys across Search, with a focus on generative AI experiences
• Define and implement scalable content systems, style guides, and best practices for consistent voice, quality, and effectiveness across all user touch points
• Collaborate with cross-functional partners to shape product strategy, advocate for user needs, and deliver cohesive experiences
• Leverage research, testing, and data to inform content choices and recommendations, ensuring a user-centered approach

🖼️ Primary Design Responsibilities

• Develop and execute impactful content strategies for critical user journeys, including generative AI responses
• Define, implement, and govern scalable content systems, style guides, and best practices
• Lead content design projects from discovery to execution, proactively resolving issues
• Understand user needs through research, testing, and data, translating concepts into clear, accessible language and UX strategies
• Collaborate with and influence cross-functional partners to shape product strategy and deliver cohesive experiences

🎓 Design Skills & Qualifications

Education: Bachelor's degree or equivalent practical experience in a related field

Experience: 6+ years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related fields, with a focus on leading content strategy projects

Required Design Skills:

• Proven experience in UX-focused product writing and shaping content for multi-disciplinary projects
• Experience in privacy or sensitive content areas, such as trust, or working on generative AI products
• Excellent communication, presentation, and collaboration skills
• Strong design intuition and understanding of design language systems

Preferred Design Skills:

• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting
• 3 years of experience working in a cross-functional technology organization
• Experience designing across multiple platforms

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Include a portfolio, website, or any other relevant link to your work in your resume, demonstrating your ability to create clear, user-centered content for critical user journeys
• Showcase your experience in privacy or sensitive content areas, such as trust, or working on generative AI products
• Highlight your ability to define, implement, and govern scalable content systems, style guides, and best practices
• Demonstrate your collaboration skills and ability to work effectively with cross-functional partners

Design Process Documentation:

• Include case studies or project descriptions that illustrate your approach to understanding user needs through research, testing, and data
• Showcase your ability to translate concepts and user needs into clear, accessible language and UX strategies
• Demonstrate your ability to lead content design projects from discovery to execution, proactively resolving issues

💵 Compensation & Benefits

Salary Range: $138,000 - $202,000 + bonus + equity + benefits. The US base salary range for this full-time position is determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits:

• Bonus
• Equity
• Benefits

Working Hours: Full-time position with standard working hours, typically 40 hours per week. Google offers flexible working arrangements, including remote work options for eligible roles.

🎯 Design Team & Company Context

🏢 Company & Design Culture

Industry: Computer and Network Security

Company Size: 10,001+ employees

Founded: 2018

Design Team Structure:

• Google's design team is organized around product areas, with each team consisting of various design disciplines, including UX writers and content designers
• The team structure is flat, with designers working closely with product managers, engineers, and other stakeholders
• Cross-functional collaboration is encouraged, with designers working alongside researchers, engineers, and marketing teams

Design Methodology:

• Google follows a user-centered design approach, focusing on understanding user needs and creating intuitive, accessible experiences
• The design process involves research, ideation, prototyping, and testing, with a strong emphasis on data-informed decision-making
• Designers at Google work in an agile environment, with iterative design and development processes

Company Website: Google Cloud Security

📈 Design Career & Growth Analysis

Design Career Level: Senior UX Writer & Content Designer, responsible for leading content strategy projects and defining content systems, style guides, and best practices

Reporting Structure: Reports directly to the Design Manager or a similar role within the Search Trust and Quality team

Design Impact: This role has a significant impact on the quality and trustworthiness of Search AI experiences, helping to build user confidence in generative AI responses

Growth Opportunities:

• Progression to a Principal UX Writer & Content Designer role, focusing on strategic content design and team leadership
• Expansion into related design disciplines, such as UX research or product design, with relevant training and development opportunities
• Career transition into design management or leadership roles, with a focus on strategic content design and cross-functional collaboration

🌐 Design Work Environment

Studio Type: Google's offices are designed to foster collaboration and creativity, with open workspaces, dedicated team areas, and quiet focus rooms

Office Location(s): Mountain View, California, with additional offices worldwide

Design Workspace Context:

• Google's offices feature dedicated design studios with access to cutting-edge tools and technology
• Designers have access to cross-functional collaboration spaces, including whiteboard walls, presentation areas, and conference rooms
• Google offers flexible work arrangements, including remote work options for eligible roles, with a focus on results and impact rather than hours worked

Work Schedule: Full-time position with standard working hours, typically 40 hours per week. Google offers flexible work arrangements, including remote work options for eligible roles.

📄 Design Application & Portfolio Review Process

Design Interview Process:

• Online application and resume screening
• Phone or video call with a recruiter to discuss the role and qualifications
• Design challenge or case study presentation, focusing on the candidate's ability to create clear, user-centered content for critical user journeys, with a focus on generative AI experiences
• On-site or virtual interview with the design team, including a portfolio review and discussion of the candidate's approach to content strategy, collaboration, and data-informed decision-making
• Final interview with the hiring manager or a senior design leader to assess cultural fit and long-term potential

Portfolio Review Tips:

• Highlight your ability to lead content design projects, define and implement scalable content systems, and collaborate effectively with cross-functional partners
• Include case studies or project descriptions that illustrate your approach to understanding user needs through research, testing, and data
• Demonstrate your ability to translate concepts and user needs into clear, accessible language and UX strategies
• Showcase your experience in privacy or sensitive content areas, such as trust, or working on generative AI products

Design Challenge Preparation:

• Familiarize yourself with Google's design principles and user-centered design approach
• Prepare a portfolio or case study that showcases your ability to create clear, user-centered content for critical user journeys, with a focus on generative AI experiences
• Practice presenting your work and discussing your design process, collaboration, and data-informed decision-making

Design ATS Keywords:

• UX Writing
• Content Design
• Technical Writing
• Content Strategy
• Privacy
• Generative AI
• User Experience
• Design Systems
• Marketing
• Editorial
• Cross-Functional Collaboration
• User-Centered Design

🛠 Design Tools & Technology Stack

Primary Design Tools:

• Google Workspace (Google Docs, Sheets, Slides) for content creation and collaboration
• Figma or Sketch for UI/UX design and prototyping
• Adobe Creative Suite (Photoshop, Illustrator) for visual design and asset creation
• Google Analytics for user behavior analysis and data-informed decision-making

Design Collaboration & Handoff:

• Google Workspace for real-time collaboration and communication
• Zeplin or Figma for design handoff and collaboration with developers
• InVision or Adobe XD for interactive prototyping and user testing

Design Research & Testing:

• Google Forms for user research and surveys
• UsabilityHub or UserTesting for remote user testing and feedback collection
• Google Optimize for A/B testing and optimization

👥 Design Team Culture & Values

Design Values:

• **User-centered design:** Google prioritizes understanding user needs and creating intuitive, accessible experiences
• **Collaboration:** Designers at Google work closely with cross-functional partners, including product managers, engineers, and marketing teams
• **Data-informed decision-making:** Google's design process emphasizes data-driven insights and continuous testing and iteration
• **Cultural fit:** Google values diversity, inclusion, and collaboration, seeking team members who can thrive in a dynamic, global work environment

Design Collaboration Style:

• **Cross-functional collaboration:** Designers at Google work closely with various teams, including product managers, engineers, and marketing teams, to create cohesive user experiences
• **Design critique and feedback:** Google encourages open communication and constructive feedback, with regular design critiques and peer reviews
• **Design system contribution:** Designers at Google contribute to and maintain the company's design system, ensuring consistency and scalability across products and platforms

⚡ Design Challenges & Growth Opportunities

Design Challenges:

• **Scalability:** Balancing consistency and flexibility in content design across multiple platforms and touch points
• **User expectations:** Meeting user needs and exceeding expectations in a rapidly evolving design landscape
• **Cross-functional collaboration:** Effectively working with diverse teams, including product managers, engineers, and marketing teams, to create cohesive user experiences
• **Generative AI:** Navigating the unique challenges and opportunities presented by generative AI experiences

Learning & Development Opportunities:

• **Design training and workshops:** Google offers regular design training and workshops, focusing on user-centered design, collaboration, and data-informed decision-making
• **Mentorship programs:** Google provides mentorship opportunities to support the professional growth and development of design team members
• **Career growth:** Google offers career progression paths, with opportunities to advance to principal or management roles, as well as the chance to expand into related design disciplines or transition into design leadership

💡 Design Interview Preparation

Design Process Questions:

• **Content strategy:** How do you approach developing and executing impactful content strategies for critical user journeys, including generative AI experiences?
• **Collaboration:** Can you describe your experience working with cross-functional teams, including product managers, engineers, and marketing teams, to create cohesive user experiences?
• **Data-informed decision-making:** How do you leverage research, testing, and data to inform content choices and recommendations, ensuring a user-centered approach?

Company & Design Culture Questions:

• **Design principles:** How do you incorporate Google's design principles into your content design process, and how do you ensure consistency and scalability across multiple platforms and touch points?
• **Design team dynamics:** How do you contribute to a positive and collaborative design team culture, and how do you support the growth and development of your colleagues?
• **Design impact:** How do you measure the impact of your design decisions, and how do you ensure that your content design contributes to the overall user experience and business goals?

Portfolio Presentation Strategy:

• **Case study structure:** Organize your portfolio or case studies around clear, user-centered content for critical user journeys, with a focus on generative AI experiences
• **Visual presentation:** Use visuals, such as diagrams, flowcharts, and user journey maps, to illustrate your design process and approach to content strategy
• **Storytelling:** Craft a compelling narrative that highlights your ability to lead content design projects, define and implement scalable content systems, and collaborate effectively with cross-functional partners

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Prepare a portfolio or case study that showcases your ability to create clear, user-centered content for critical user journeys, with a focus on generative AI experiences
• Tailor your resume to highlight your experience in UX writing, content design, technical writing, writing, editorial, marketing, or related fields, with a focus on leading content strategy projects
• Research Google's design principles and user-centered design approach, and prepare for design process, collaboration, and data-informed decision-making questions
• Prepare for a design challenge or case study presentation, focusing on your ability to create clear, user-centered content for critical user journeys, with a focus on generative AI experiences