Product Designer

📍 Job Overview

Job Title: Product Designer

Company: SiteMinder

Location: Sydney, New South Wales, Australia

Job Type: Full-time, Hybrid

Category: UI/UX Design

Date Posted: 2025-06-04

Experience Level: Mid-Senior Level

Remote Status: On-site with hybrid option

🎨 Design Role Summary

• Design and improve features for hotel management system, focusing on user efficiency and revenue outcomes
• Collaborate with cross-functional teams, including engineers, to create user-centered designs
• Conduct user research and usability testing to inform design decisions
• Proficient in Figma and experienced with design systems
• Background in SaaS products and the hotel or travel industry preferred

🖼️ Primary Design Responsibilities

• Create prototypes, high-fidelity designs, journey maps, logic flows, and design concepts
• Conduct usability testing and user research to evaluate designs and understand customer behavior
• Collaborate with engineers to co-design solutions, share insights, conduct design QA, and negotiate outcomes
• Participate in or lead workshops and design sprints to drive feature improvements
• Improve and create customer and staff admin features within Little Hotelier and Little Hotelier Platform products

🎓 Design Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field. Relevant experience may be considered in lieu of formal education.

Experience: 2-5 years of experience in UX/UI design, with a focus on SaaS products and the hotel or travel industry.

Required Design Skills:

• Proficient in Figma and other design tools
• Experience with design systems and component libraries
• Strong user research and usability testing skills
• Ability to create user flows, wireframes, and high-fidelity designs
• Collaboration and communication skills to work effectively with cross-functional teams

Preferred Design Skills:

• Experience with the hotel or travel industry
• Familiarity with Agile development methodologies
• Knowledge of accessibility standards and best practices
• Experience with design sprints and workshops

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• Case studies demonstrating your design process, including user research, ideation, prototyping, and testing
• Examples of your UI design skills, showcasing your ability to create intuitive and visually appealing interfaces
• Demonstration of your ability to work with design systems and component libraries
• Evidence of your collaboration and communication skills, highlighting your ability to work effectively with cross-functional teams

Design Process Documentation:

• User personas and user journey maps
• Wireframes and high-fidelity designs showcasing your design thinking and iterative process
• Usability testing results and design rationale for design decisions

💵 Compensation & Benefits

Salary Range: AUD 90,000 - 120,000 per annum, depending on experience and skills. This range is based on market research for UX/UI designers in Sydney with 2-5 years of experience.

Benefits:

• Equity packages for you to be a part of the SiteMinder journey
• Hybrid working model (in-office & from home)
• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement

Working Hours: Full-time, typically 37.5 hours per week. SiteMinder offers a hybrid working model, with the option to work from home up to two days per week.

🎯 Design Team & Company Context

🏢 Company & Design Culture

Industry: Software Development, specifically hotel distribution and revenue management

Company Size: 1,001-5,000 employees

Founded: 2006

Design Team Structure:

• SiteMinder has a dedicated Experience Design team focusing on user-centered design
• The design team collaborates closely with product and engineering teams to create intuitive and user-friendly experiences
• The design team is structured to support multiple products, including Little Hotelier and Little Hotelier Platform

Design Methodology:

• SiteMinder employs a user-centered design process, focusing on understanding user needs and behaviors
• The design team uses Figma for design and prototyping, and conducts usability testing to validate design decisions
• SiteMinder encourages collaboration and iteration, with regular design critiques and workshops

Company Website: https://www.siteminder.com/

📈 Design Career & Growth Analysis

Design Career Level: Mid-Senior Level - This role requires a strong design background and experience working on complex products. There is potential for growth into senior design roles or leadership positions.

Reporting Structure: The Product Designer will report directly to the Design Manager and collaborate closely with product and engineering teams.

Design Impact: This role has a significant impact on the user experience of SiteMinder's hotel management system products, directly influencing hotelier efficiency and revenue outcomes.

Growth Opportunities:

• SiteMinder offers opportunities for career progression, with potential for growth into senior design roles or leadership positions
• The company invests in employee development, with training and mentorship opportunities available
• SiteMinder's global presence provides opportunities for international relocation and career growth

🌐 Design Work Environment

Studio Type: SiteMinder's Sydney office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 30 Windmill Street, Bond Store 3, Millers Point, NSW 2000, AU

Design Workspace Context:

• SiteMinder's design team works in an open-plan office, encouraging collaboration and communication
• The design team has access to dedicated design spaces, including a design lab for user testing and workshops
• SiteMinder offers a hybrid working model, allowing designers to work from home up to two days per week

Work Schedule: SiteMinder operates a standard 9:00 AM to 5:30 PM workday, with a one-hour lunch break. The hybrid work arrangement offers flexibility for design work and creative flow.

📄 Design Application & Portfolio Review Process

Design Interview Process:

• Initial phone or video screen to assess cultural fit and design portfolio
• On-site or virtual design challenge, focusing on user research, ideation, and prototyping
• Presentation of design challenge results and discussion of design rationale
• Final interview with the Design Manager and other team members to assess collaboration and communication skills

Portfolio Review Tips:

• Highlight your design process, including user research, ideation, and testing
• Showcase your ability to work with design systems and component libraries
• Demonstrate your collaboration and communication skills through case studies and testimonials
• Tailor your portfolio to the specific needs of the hotel management system products

Design Challenge Preparation:

• Familiarize yourself with SiteMinder's products and design system
• Practice user research and usability testing techniques
• Prepare a design challenge portfolio showcasing your design process and problem-solving skills

Design ATS Keywords: User Experience, User Interface, UX/UI Design, Design Thinking, User Research, Usability Testing, Prototyping, Figma, Design System, Collaboration, Communication, Hotel Management, SaaS, Agile, Design Sprint, Design Workshop

🛠 Design Tools & Technology Stack

Primary Design Tools:

• Figma: Used for design, prototyping, and collaboration with engineering teams
• Sketch: Used for initial ideation and concept development
• Zeplin: Used for design handoff and collaboration with engineering teams
• InVision: Used for user testing and usability evaluation

Design Collaboration & Handoff:

• Zeplin: Enables collaboration with engineering teams and ensures design consistency across products
• Confluence: Used for documentation, knowledge sharing, and design system management
• Jira: Used for project management and design task tracking

Design Research & Testing:

• UserInterviews.io: Used for remote user interviews and research
• Hotjar: Used for heatmap analysis and user behavior tracking
• OptimalSort: Used for A/B testing and optimization

👥 Design Team Culture & Values

Design Values:

• User-centered: Prioritize user needs and behaviors in all design decisions
• Collaboration: Work closely with cross-functional teams to create intuitive and user-friendly experiences
• Iteration: Continuously refine and improve designs based on user feedback and testing results
• Innovation: Embrace new technologies and design trends to stay ahead in the competitive hotel technology industry

Design Collaboration Style:

• Cross-functional: Work closely with product, engineering, and other teams to create seamless user experiences
• Design critiques: Regularly review and provide feedback on design work to ensure quality and consistency
• Workshops: Collaborate with team members to brainstorm, ideate, and solve design challenges together

⚡ Design Challenges & Growth Opportunities

Design Challenges:

• Complexity: Designing for hotel management systems requires understanding complex user workflows and business logic
• Scale: SiteMinder's products support thousands of hotels worldwide, requiring designs to be scalable and adaptable
• Regulatory compliance: Designs must comply with regional regulations and data privacy standards
• Technical constraints: Designs must consider technical limitations and work within the existing design system

Learning & Development Opportunities:

• Design skill development: SiteMinder offers training and mentorship opportunities to help designers grow their skills and advance their careers
• Industry conferences: SiteMinder encourages designers to attend industry conferences and events to stay up-to-date with design trends and best practices
• Leadership development: SiteMinder provides opportunities for designers to develop leadership skills and take on mentoring roles

💡 Design Interview Preparation

Design Process Questions:

• User research: Describe your user research process and how you incorporate user feedback into your designs
• Design collaboration: Explain how you collaborate with cross-functional teams to create user-centered designs
• Design problem-solving: Walk through a design challenge you faced and how you approached solving it

Company & Design Culture Questions:

• Design culture: How do you ensure your designs align with SiteMinder's design values and culture?
• Design team dynamics: Describe your experience working in a collaborative design team and how you contribute to a positive team environment
• Design impact: How do you measure the success of your designs and ensure they have a positive impact on users?

Portfolio Presentation Strategy:

• Case study structure: Organize your portfolio case studies to clearly communicate your design process and problem-solving approach
• Visual presentation: Use high-quality visuals and clear typography to make your portfolio easy to navigate and understand
• Interactive demonstration: Include interactive prototypes or animations to showcase your design skills and thought process

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Tailor your resume and portfolio to highlight your design skills, experience, and achievements relevant to hotel management system design
• Prepare a design challenge portfolio showcasing your design process, user research, and problem-solving skills
• Research SiteMinder's products, design system, and design culture to ensure a strong understanding of the company and its design needs
• Prepare for design interviews by practicing design process questions, company culture questions, and portfolio presentation strategies