Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Liberty Mutual Insurance

Location: Boston, Massachusetts, United States or Portsmouth, New Hampshire, United States

Job Type: FULL_TIME

Category: Product Design

Date Posted: 2025-06-09T20:07:00

Experience Level: Mid-Senior Level (5+ years)

Remote Status: On-site

🎨 Role Summary

• Collaborate on the entire product lifecycle, from initial concept and exploration through design execution and scaling, focusing on innovative solutions within Solaria Labs, Liberty Mutual's enterprise incubator.
• Design and deliver user-centered design solutions for mobile and web platforms, emphasizing ease of use, best-in-class interaction design, and overall customer experience improvement.
• Translate research findings and business objectives into tangible design artifacts, including storyboards, personas, user flows, wireframes, prototypes, and final visual assets.
• Ensure the visual design aligns with corporate communication and brand standards while prioritizing user needs and feedback to drive design evolution.

🖼️ Primary Responsibilities

• Partner closely with product owners, developers, data scientists, and copywriters throughout the product lifecycle to integrate multiple perspectives and refine design solutions.
• Explore new concepts and analyze ideas through collaboration with cross-functional partners, clearly defining requirements for successful design experiments.
• Create user-centered design solutions that prioritize usability, employing best-in-class interaction design patterns to enhance the customer experience on mobile and web platforms.
• Produce a range of design deliverables across all phases of the design process, including but not limited to wireframes, user flows, interactive prototypes, and high-fidelity visual designs.
• Ensure the visual design of products meets customer needs, aligns with business objectives, and adheres to corporate branding guidelines, while remaining open to user-driven design iterations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Graphics, or equivalent practical work experience demonstrating a strong foundation in design principles and methodologies.

Experience: Minimum of 5 years of hands-on experience in mobile and web product design, with a portfolio showcasing a strong understanding of UX/UI principles and successful project outcomes.

Required Skills:

• Expert knowledge and practical experience with industry-standard web graphics and design applications, including Figma and the Adobe Creative Suite (e.g., Photoshop, Illustrator).
• Solid understanding and application of information architecture principles, usability heuristics, and core UX practices to create intuitive and effective digital experiences.
• Proven experience with rapid prototyping methodologies and tools to quickly test and iterate on design concepts and user flows.
• Highly collaborative and comfortable working effectively with cross-discipline partners and stakeholders across various teams (e.g., product, engineering, data science).
• Ability to navigate and manage complexity and ambiguity inherent in experimental and innovative project environments.
• Strong presentation skills with the ability to articulate design concepts, rationale, and the customer benefits of proposed solutions to diverse audiences.
• Expertise in designing for mobile-first experiences and responsive web design principles to ensure optimal user experiences across various devices.
• Experience working effectively within an agile development environment, collaborating closely with business and development teams throughout the sprint cycle.
• Experience applying design thinking frameworks or other human-centered design techniques to problem-solving and product development.

Preferred Skills:

• Expert knowledge of Adobe After Effects, indicating a preference for candidates with skills in motion graphics and animation for enhanced user interfaces or prototyping.
• Experience producing video content, suggesting a potential need for multimedia skills in communicating design concepts or product features.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

• An online portfolio is required, showcasing a range of UX/UI design projects for both mobile and web platforms.
• Include detailed case studies that clearly articulate the problem addressed, your role in the project, the design process followed, key decisions made, and the impact of your design solutions.
• Demonstrate your ability to translate user research and business requirements into tangible design artifacts, such as wireframes, user flows, and prototypes.
• Showcase your visual design skills through high-fidelity mockups and final visual assets, ensuring they align with best practices for usability and aesthetics.

Process Documentation:

• For each case study, clearly document the research and discovery phase, including how user needs and pain points were identified (e.g., user interviews, surveys, competitive analysis).
• Illustrate your ideation and iteration methods, showing how you explored different design solutions and refined them based on feedback or testing.
• Explain your approach to validation and testing, detailing how you gathered user feedback on prototypes or implemented usability testing to inform design decisions.

💵 Compensation & Benefits

Salary Range: The typical starting salary range for a Product Designer with 5+ years of experience in the Boston/Portsmouth area is estimated to be between $100,000 and $140,000 annually. This estimate is based on industry data for similar roles in the Northeast region, taking into account the experience level and the nature of the work within an innovation lab. The final compensation will be determined by factors including skills, experience, education, certifications, and specific location within the listed areas.

Benefits:

• Comprehensive Benefits: Liberty Mutual offers a robust benefits package, typically including health, dental, and vision insurance, retirement savings plans (e.g., 401k with company match), and life insurance.
• Continuous Learning Opportunities: The company is committed to employee growth, providing access to ongoing learning and development resources relevant to design skills and career advancement.
• Additional potential benefits may include paid time off, disability coverage, employee assistance programs, and wellness initiatives.

Working Hours: Full-time position, typically 40 hours per week. The on-site nature implies standard business hours, though flexibility within the creative nature of the role may be possible depending on team dynamics and project needs.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Insurance. Working within Solaria Labs means operating at the intersection of insurance and innovation, exploring new products and services that anticipate future customer needs in the risk and protection space.

Company Size: Liberty Mutual is a large enterprise with over 40,000 employees globally. This size provides stability and resources while Solaria Labs operates with the agility of a startup within this larger structure.

Founded: Founded in 1912. A long history provides a foundation, but the focus on Solaria Labs highlights a commitment to future-forward thinking and innovation in design and product development.

Team Structure:

• The role is within Solaria Labs, described as having cross-functional teams. This indicates a collaborative structure where designers work closely with product owners, developers, data scientists, and copywriters.
• The team operates with the agility of a startup, suggesting a flat hierarchy and direct collaboration among team members.
• Reporting structure likely involves reporting to a design lead or manager within the Solaria Labs organization.

Methodology:

• The core methodology is human-centered design, as explicitly stated, emphasizing deep research, rapid experimentation, and understanding user needs.
• Design thinking framework is utilized, indicating a structured approach to problem-solving and innovation.
• Agile environment experience is required, suggesting iterative development cycles and close collaboration with engineering teams.

Company Website: libertymutual.com

📈 Career & Growth Analysis

Design Career Level: This is a Mid-Senior Level Product Designer role. The expectation is for a designer with significant experience who can contribute strategically to product development and mentor more junior designers if applicable.

Reporting Structure: Likely reports to a Design Manager or Lead within the Solaria Labs team, contributing to a specific product or initiative within the incubator.

Design Impact: Design has a significant impact on shaping the future products and services incubated within Solaria Labs, directly contributing to innovative solutions and improving customer experiences in the insurance space.

Growth Opportunities:

• Potential for growth within Solaria Labs into a Senior Product Designer or Lead Product Designer role as the incubator's projects mature and expand.
• Opportunities to specialize in specific areas of product design, such as interaction design, visual design, or UX research, based on project needs and personal interests.
• Exposure to innovative technologies and business models within the incubator setting provides unique learning experiences and skill development.

🌐 Work Environment

Studio Type: On-site in either Boston, MA or Portsmouth, NH. The work environment is within Liberty Mutual office locations that house the Solaria Labs teams. While the description mentions a "startup" agility, the physical location is within a corporate setting.

Office Location(s): Boston, MA and Portsmouth, NH. Candidates should be prepared to work from one of these physical locations.

Design Workspace Context:

• The workspace is likely designed to facilitate collaboration among the cross-functional teams within Solaria Labs, potentially featuring open layouts, meeting rooms, and dedicated creative spaces.
• Access to necessary design tools and technology is provided within the office environment.
• Opportunities for informal interaction and collaboration with product owners, developers, and other team members are readily available in an on-site setting.

Work Schedule: Full-time, on-site position. Standard business hours are expected, with potential for some flexibility depending on project deadlines and team needs within the agile framework.

📄 Application & Portfolio Review Process

Design Interview Process:

• Initial screening to assess basic qualifications and experience, including a review of your resume and potentially a brief conversation with a recruiter.
• Portfolio review stage where you will likely present selected case studies to the hiring manager and potentially other design team members, focusing on your design process, problem-solving skills, and impact.
• Potential for a design challenge or take-home assignment to assess your practical design skills and ability to apply design thinking methodologies.
• Interviews with cross-functional team members (product owners, developers) to assess collaboration skills and cultural fit within the Solaria Labs environment.
• Final interviews with leadership to discuss your experience, career goals, and potential contributions to the team and the broader organization.

Portfolio Review Tips:

• Select a few strong case studies (3-5) that best represent your skills in product design for mobile and web, focusing on projects where you had a significant impact.
• For each case study, clearly articulate the problem you were solving, your design process (including research, ideation, iteration, and testing), your specific contributions, and the outcome or impact of your design.
• Structure your case studies like a story, guiding the reviewer through your thinking and decision-making process.
• Ensure your portfolio is easily navigable and visually appealing, demonstrating your attention to detail and visual design skills.
• Be prepared to discuss the challenges you faced and how you overcame them, as well as what you learned from each project.

Challenge Preparation:

• If given a design challenge, clarify the scope and expectations upfront.
• Approach the challenge using a structured design process, even within a limited timeframe.
• Focus on demonstrating your problem-solving skills and your ability to think through the user's needs and potential solutions.
• Be prepared to walk through your process and explain your design decisions during a presentation.

ATS Keywords: Product Design, UX Design, UI Design, Mobile Design, Web Design, User Experience, Interaction Design, Visual Design, Information Architecture, Usability, Prototyping, Wireframing, User Flows, Case Studies, Design Thinking, Human-Centered Design, Agile, Figma, Adobe Creative Suite, Adobe After Effects, Collaboration, Stakeholder Management, Presentation Skills, Innovation, Experimentation, Insurance Technology, FinTech.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: Expert knowledge is required, indicating it is the primary tool for UI design, prototyping, and collaboration within the team. Expect to work extensively with components, design systems, and collaborative features.
• Adobe Creative Suite (including Photoshop, Illustrator): Expert knowledge is required for visual design tasks, image editing, illustration, and potentially creating assets for various platforms.
• Adobe After Effects: Expert knowledge is strongly preferred, suggesting the use of this tool for motion graphics, animation, or creating interactive prototypes with advanced transitions.

Collaboration & Handoff:

• Collaboration will likely occur within Figma, utilizing its commenting and sharing features.
• Handoff to developers will likely involve sharing design specifications and assets through Figma or a dedicated handoff tool.
• Communication and project management tools (e.g., Slack, Jira, Confluence) will be used for team collaboration and tracking progress within the agile framework.

Research & Testing:

• While not explicitly mentioned, expect to utilize various tools for user research (e.g., survey platforms, interview recording tools) and user testing (e.g., prototyping tools with user testing integrations, remote testing platforms).
• Analytics tools may be used to measure the impact of design changes and inform future iterations.

👥 Team Culture & Values

Design Values:

• Innovation and Experimentation: Operating within Solaria Labs means embracing a culture of exploring new ideas, rapid experimentation, and comfortable with ambiguity.
• Human-Centered Approach: A strong focus on understanding and designing for user needs is paramount, utilizing design thinking and user-centered design methodologies.
• Collaboration: The culture emphasizes close partnership with cross-functional teams, valuing diverse perspectives and integrating feedback to refine design solutions.
• Impact-Driven: The goal is to create products and services that drive meaningful impact for customers, partners, and communities.

Collaboration Style:

• Highly collaborative and interactive, working closely with product owners, developers, data scientists, and copywriters on a daily basis.
• Expect regular design critiques and feedback sessions to iterate on designs and ensure alignment with team goals.
• Communication is key, with an emphasis on clearly articulating design concepts and rationale to non-design stakeholders.

⚡ Challenges & Growth Opportunities

Design Challenges:

• Managing complexity and ambiguity in an experimental capacity, requiring adaptability and the ability to define requirements in evolving projects.
• Balancing innovative design concepts with the constraints and regulations of the insurance industry.
• Effectively communicating the value and customer benefits of novel design solutions to stakeholders who may be less familiar with design processes.
• Staying current with rapidly evolving design trends, technologies, and user expectations in both mobile and web platforms.

Learning & Development Opportunities:

• Opportunity to deepen expertise in product design within the specific domain of insurance technology and innovation.
• Exposure to and collaboration with data scientists and other specialists, providing opportunities to learn about the role of data in informing design decisions.
• Potential to contribute to the development of design systems or best practices within Solaria Labs or the broader Liberty Mutual design organization.

💡 Interview Preparation

Design Process Questions:

• Be prepared to walk through your end-to-end design process for a complex project from your portfolio, highlighting your approach to research, ideation, iteration, and testing.
• Discuss how you collaborate with cross-functional teams (product, engineering, etc.) throughout the design lifecycle.
• Explain how you incorporate user feedback and data into your design decisions.

Company Culture Questions:

• Research Liberty Mutual and Solaria Labs specifically. Understand their mission and recent projects.
• Be prepared to discuss how you thrive in a fast-paced, innovative, and potentially ambiguous environment.
• Ask thoughtful questions about the team structure, collaboration style, and how design impact is measured within Solaria Labs.

Portfolio Presentation Strategy:

• Practice presenting your case studies concisely and compellingly, focusing on the problem, your process, and the impact.
• Be ready to discuss the technical aspects of your designs and how you work with developers for handoff.
• Tailor your presentation to highlight experiences and projects that align with the requirements of this role and the focus of Solaria Labs.

📌 Application Steps

To apply for this design position:

• Submit your application through this link
• Carefully review your resume to ensure it highlights your 5+ years of mobile/web design experience, proficiency in required design tools (Figma, Adobe Creative Suite), and experience with design thinking and agile methodologies.
• Curate your online portfolio, ensuring it includes detailed case studies that showcase your end-to-end design process and the impact of your work on user experience and business objectives.
• Prepare to discuss specific examples of your collaboration with cross-functional teams and how you've navigated complexity and ambiguity in past projects.
• Research Liberty Mutual and Solaria Labs to understand their mission, projects, and design culture, preparing thoughtful questions for the interview process.