📍 Job Overview
Job Title: Product Designer
Company: C3 AI
Location: Guadalajara, Mexico
Job Type: Full-time
Category: Product Design
Date Posted: June 9, 2025
Experience Level: Mid-Level (Estimated 2-5 years)
Remote Status: On-site
🎨 Role Summary
- Design and evolve C3 AI's enterprise AI applications and comprehensive design system, focusing on usability and consistency across multiple products.
- Translate complex user needs and business objectives into intuitive and effective design solutions, leveraging data and analytics for decision-making.
- Champion design best practices and contribute to a high-quality user experience, demonstrating strong visual and interaction design skills.
- Collaborate closely with design leadership, product teams, and cross-functional stakeholders to deliver refined design concepts and promote a design-centric culture.
🖼️ Primary Responsibilities
- Collaborate with design and product leadership to refine design concepts, contributing to the evolution of C3 AI's design language and bringing innovative ideas to life.
- Create and maintain comprehensive design documentation for concepts, specifications, and guidelines to ensure clarity and consistency across the product suite.
- Work in partnership with the entire design team to deliver high-quality, pixel-perfect user experiences that align with user needs and business objectives.
- Promote design insights and drive the adoption of design best practices throughout the organization, fostering a culture of design excellence.
- Stay informed about industry trends, emerging technologies, and design best practices to continuously improve design approaches and methodologies.
🎓 Skills & Qualifications
Education: Bachelor’s or Master’s degree in Human-Computer Interaction, Graphic Design, or a closely related field. A strong portfolio demonstrating practical application of design principles is often considered equivalent to formal education in many cases within the design industry.
Experience: While not explicitly stated in years, the requirements point towards a candidate with a basic understanding of design systems and UI/UX principles, coupled with strong problem-solving and attention to detail. Prior experience designing products and design systems is preferred, suggesting a need for some practical experience beyond entry-level. A portfolio showcasing relevant project experience is essential.
Required Skills:
- Basic understanding of Design Systems and their application in maintaining design consistency and scalability.
- Proficiency in UI/UX Principles, including user-centered design methodologies and interaction design patterns.
- Strong Problem-Solving Skills with the ability to identify user issues and translate them into effective design solutions.
- Excellent Communication and Collaboration Skills, effectively articulating design decisions and working with cross-functional teams.
- Exceptional Attention to Detail with a commitment to craftsmanship and pixel-perfect execution of designs.
- Ability to work effectively in a fast-paced, Agile Environment, adapting to changing requirements and priorities.
Preferred Skills:
- Prior experience designing complex Products and contributing to established Design Systems.
- Experience working as part of a Cross-Functional Team, collaborating with engineers, product managers, and other stakeholders.
- Proven experience with Pixel-Perfect Execution of designs, ensuring high fidelity and visual consistency.
- Up-to-date knowledge of Web Accessibility Best Practices (WCAG) to ensure inclusive design solutions.
- Ability to articulate Complex Concepts clearly to both technical and non-technical audiences.
- Excellent Analytical and Troubleshooting Skills for evaluating design effectiveness and identifying areas for improvement.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Showcase projects that demonstrate a strong understanding of Product Design principles, focusing on problem identification, user research, ideation, and solution validation.
- Include detailed Case Studies that walk through your design process, highlighting your approach to complex problems and the impact of your design decisions on user experience and business outcomes.
- Present projects with a high standard of Visual Presentation, demonstrating strong UI design skills, attention to detail, and consistency with design systems (if applicable).
- For relevant projects, demonstrate an understanding of Technical Demonstration needs, such as responsive design considerations or interaction specifications for developer handoff.
Process Documentation:
- Clearly document your approach to the Research and Discovery Phase, including user interviews, competitive analysis, and synthesis of insights that informed your design direction.
- Illustrate your Ideation and Iteration Methods, showing sketches, wireframes, prototypes, and how feedback influenced your design evolution.
- Explain your Validation and Testing Approaches, describing how you tested your designs with users, analyzed results, and incorporated findings into your solutions.
💵 Compensation & Benefits
Salary Range: Based on industry data for Product Designer roles in Guadalajara, Mexico, with 2-5 years of experience, a competitive salary range is estimated to be between MXN $450,000 and MXN $750,000 annually. This range is an estimate and can vary based on specific experience, skills, and negotiation. Guadalajara has a lower cost of living compared to major tech hubs in the US, influencing local salary standards.
Benefits:
- Competitive compensation package. Specific details on health, dental, vision insurance, retirement plans, paid time off, etc., would typically be provided during the interview process.
- Potential access to professional development resources, such as training programs or conference allowances, supporting continuous learning in design and AI.
- Opportunities to work with cutting-edge Enterprise AI technology, enhancing technical and domain-specific design skills.
- A collaborative and supportive work environment that values feedback and professional growth within the design team.
Working Hours: Full-time position, typically 40 hours per week. Specific schedule details and potential for flexibility based on project needs and team collaboration would be discussed during the interview process.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Software Development, specifically focused on Enterprise AI application software. C3 AI's position in the AI market suggests a fast-paced environment with a need for designers who can understand complex technical concepts and translate them into user-friendly interfaces.
Company Size: C3 AI has between 1,001 and 5,000 employees globally (based on LinkedIn data). This indicates a well-established company with potentially structured teams and processes, but still agile enough for individuals to make a significant impact.
Founded: Founded in 2009, C3 AI has a history in the enterprise software space, evolving to focus on AI. This background likely influences a culture that values innovation, technical expertise, and solving complex business problems.
Team Structure:
- The Product Design team collaborates closely with product leadership, suggesting a reporting structure that integrates design into strategic product decisions.
- Working alongside "other designers" implies a team structure where designers can learn from each other, participate in critiques, and contribute to shared resources like the design system.
- Collaboration with cross-functional teams (implicitly including engineering and product management based on the nature of product design) is expected for successful product delivery.
Methodology:
- The mention of working in a "fast-paced, agile environment" suggests the team likely utilizes Agile methodologies for product development, with iterative design cycles.
- A focus on "data-driven design" indicates that quantitative and qualitative research methods are likely employed to inform design decisions.
- The need to "understand customer issues" implies a user-centered approach to design, likely involving user research and usability testing.
Company Website: https://c3.ai/
📈 Career & Growth Analysis
Design Career Level: This role appears to be positioned at a Mid-Level Product Designer level. Responsibilities involve contributing to design concepts, working within a design system, and collaborating with senior team members and leadership. It's a role where a designer can refine their skills and take on increasing ownership of design areas.
Reporting Structure: The role involves collaboration with "design and product leadership," suggesting reporting either directly to a Design Lead, Design Manager, or Head of Design, who likely reports into product or engineering leadership. This structure indicates design has a voice in product direction.
Design Impact: As a Product Designer focused on C3 AI applications, your work will directly impact how users interact with complex AI software, enabling them to "make fast and accurate business decisions." This signifies a high potential for design to influence user adoption and the overall success of the product suite.
Growth Opportunities:
- Opportunity to deepen expertise in designing for Enterprise AI, a rapidly growing and complex domain.
- Potential for growth into a Senior Product Designer role by taking on more complex features, leading design initiatives, and mentoring junior designers.
- Opportunities to contribute significantly to the evolution of the company's design system, developing specialized skills in design systems architecture and maintenance.
- Exposure to various industries served by C3 AI, providing diverse design challenges and domain knowledge.
🌐 Work Environment
Studio Type: The role is listed as On-site in Guadalajara, Mexico. This suggests a traditional office environment. For a design role, this likely means a dedicated workspace or potentially shared studio space designed to facilitate collaboration and creative work.
Office Location(s): The primary location is Guadalajara, Mexico. C3 AI also has offices in other global locations, but this specific role is tied to the Guadalajara office.
Design Workspace Context:
- The on-site nature facilitates face-to-face collaboration with other designers and cross-functional team members, which is beneficial for design critiques, brainstorming sessions, and agile workflows.
- Access to physical collaboration spaces, whiteboards, and potentially dedicated design software and hardware resources.
- Opportunities for informal interaction and knowledge sharing with the design team and other departments.
Work Schedule: Standard full-time work schedule, likely during typical business hours in Guadalajara. The "fast-paced" environment might occasionally require flexibility based on project deadlines and global team collaboration needs.
📄 Application & Portfolio Review Process
Design Interview Process:
- Initial screening call, likely with a recruiter, to discuss background and interest in the role. Be prepared to briefly discuss your design experience and portfolio.
- Portfolio Review and Interview with members of the design team. This is a critical step where you will present case studies demonstrating your design process, problem-solving skills, and impact.
- Potential Design Challenge or Whiteboard Exercise to assess on-the-spot problem-solving and design thinking abilities.
- Interviews with cross-functional stakeholders (e.g., Product Managers, Engineers) to assess collaboration skills and ability to articulate design rationale.
- Final interview(s) with design leadership to discuss your experience, career aspirations, and fit within the team and company culture.
Portfolio Review Tips:
- Select 2-3 strong case studies that are most relevant to designing complex applications and contributing to design systems.
- Structure your case studies to clearly articulate the problem, your role, your process (research, ideation, iteration, testing), your final solution, and the impact of your design.
- Focus on storytelling – guide the reviewers through your thinking and decision-making process.
- Highlight your contributions to design systems or your use of existing design systems in your projects.
- Be prepared to discuss the technical constraints and considerations you faced and how you collaborated with engineers.
Challenge Preparation:
- If a design challenge is assigned, clarify the scope, deliverables, and time constraints upfront.
- Approach the challenge using a structured design process, even if time is limited.
- Be prepared to explain your rationale behind your design decisions.
- For whiteboard exercises, focus on demonstrating your problem-solving approach and ability to think through user flows and interactions.
ATS Keywords: Product Design, UI/UX Design, Design Systems, Enterprise AI, Human-Computer Interaction, Graphic Design, Data-Driven Design, User Needs, Business Objectives, Craftsmanship, Visual Design, Interaction Design, Communication, Collaboration, Agile Environment, Problem Solving, Attention to Detail, Pixel Perfect, Cross-Functional Team, Accessibility, WCAG, Analytical Skills, Troubleshooting, User Research, Usability Testing, Ideation, Wireframing, Prototyping, Figma, Sketch, Adobe Creative Suite, Design Thinking, Case Study, Portfolio, Iteration, Validation, Stakeholder Management, Design Handoff, Design Documentation.
🛠 Tools & Technology Stack
Primary Design Tools:
- While specific tools are not listed, industry standards for Product Design include Figma, Sketch, or Adobe XD for UI design, prototyping, and collaboration. Proficiency in at least one of these is expected.
- Likely use of vector graphics editors like Adobe Illustrator or Affinity Designer for creating and editing design assets.
- Potential use of prototyping tools beyond the primary UI tool, such as InVision or Principle, for demonstrating complex interactions.
Collaboration & Handoff:
- Tools for design handoff to engineering, such as Zeplin, Avocode, or built-in features within Figma/Sketch/XD.
- Collaboration platforms like Slack, Microsoft Teams, or similar for communication and file sharing.
- Project management tools such as Jira, Asana, or Trello for tracking design tasks and integrating with development workflows.
Research & Testing:
- Potential use of tools for creating and conducting user surveys (e.g., SurveyMonkey, Google Forms).
- Tools for remote usability testing (e.g., UserTesting.com, Lookback).
- Analytics platforms (e.g., Google Analytics, Mixpanel) to understand user behavior and inform design decisions, aligning with the "data-driven design" requirement.
👥 Team Culture & Values
Design Values:
- Emphasis on creating "simple and consistent designs" usable across multiple products, reflecting a value on clarity and usability within a complex ecosystem.
- Commitment to "high level of craft" and "pixel perfection," indicating a strong value placed on quality and attention to detail in design execution.
- Value placed on using "data and analytics" to inform design decisions, suggesting a culture that is evidence-based and outcome-oriented.
- Openness to "feedback" and investment in "building solid relationships," highlighting a collaborative and supportive team environment where constructive criticism is welcomed.
Collaboration Style:
- Close collaboration with design and product leadership suggests a hierarchical structure where senior guidance is provided, but also an opportunity for designers to influence direction.
- Working alongside "other designers" implies a peer-to-peer collaboration style, including design critiques, knowledge sharing, and potentially pairing on design tasks.
- Collaboration with "cross-functional teams" requires effective communication and the ability to advocate for design decisions to non-design stakeholders.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Designing for complex Enterprise AI applications presents a significant challenge in making sophisticated functionality accessible and intuitive for diverse user roles.
- Contributing to and maintaining a design system for a large product suite requires careful attention to detail, scalability, and consistency across various use cases.
- Balancing user needs with complex technical constraints and business objectives within a fast-paced, agile environment.
- Staying current with the rapidly evolving field of AI and its implications for user interface and interaction design.
Learning & Development Opportunities:
- Significant opportunity to specialize in designing for Enterprise AI and complex data-driven applications.
- Development of expertise in design systems architecture, governance, and implementation.
- Exposure to various industry-specific challenges and data visualization needs within C3 AI's client base.
- Potential for mentorship from experienced design and product leaders within C3 AI.
💡 Interview Preparation
Design Process Questions:
- Be prepared to walk through your design process for a complex project from your portfolio, focusing on problem definition, research, ideation, and validation.
- Discuss how you incorporate user feedback and data into your design decisions.
- Explain your approach to designing within or contributing to a design system, highlighting challenges and best practices.
Company Culture Questions:
- Research C3 AI's values and recent work, and be prepared to discuss how your approach to design aligns with their focus on Enterprise AI and data-driven solutions.
- Ask thoughtful questions about the design team structure, collaboration style, and how design influences product strategy.
- Be ready to discuss how you handle feedback and collaborate with cross-functional teams.
Portfolio Presentation Strategy:
- Limit your presentation to 2-3 key projects that best showcase your skills relevant to this role (complex applications, design systems, data visualization if applicable).
- Focus on storytelling: clearly articulate the problem, your process, and the impact of your design solution.
- Allocate specific time to discuss your contribution to design systems or how you leveraged them in your projects.
- Be concise and practice your presentation to fit within the allotted time, leaving room for questions.
📌 Application Steps
To apply for this design position:
- Submit your application through this link.
- Customize your design portfolio to highlight projects relevant to enterprise software, complex applications, and design systems. Ensure case studies clearly articulate your process and impact.
- Optimize your resume for Applicant Tracking Systems (ATS) by incorporating relevant design keywords from the job description, focusing on skills, tools, and methodologies.
- Prepare for design interviews by practicing walking through your portfolio case studies, anticipating questions about your design process, collaboration style, and problem-solving approach.
- Research C3 AI and its work in Enterprise AI to demonstrate your understanding of the company's domain and articulate why you are a good fit for the role and culture.