Product & Visual Designer - Advisor, Digital User Experience (Hybrid)
Northwell Career Site
Full-time•Hyde Park, New York, United States
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Job Title: Product & Visual Designer - Advisor, Digital User Experience (Hybrid)
Company: Northwell Health
Location: Hyde Park, New York, United States
Job Type: Full time
Category: UI/UX Design
Date Posted: 2025-06-06
Experience Level: 10+ years
Remote Status: Hybrid
🎨 Role Summary
- Strategic advisor for human-centered design methodologies and experiences
- Collaborates with cross-functional teams to develop and deliver business strategy
- Synthesizes research insights and creates design directives to inform product development
- Provides strategic advice and guidance to the innovation and transformation function
📝 Enhancement Note: This role requires a strong background in human-centered design, UX/UI design, and visual storytelling to create compelling narratives and drive business growth.
🖼️ Primary Responsibilities
- Provides strategic advice and guidance using human-centered design methodologies
- Collaborates with cross-functional teams to develop and deliver business strategy
- Synthesizes, prioritizes, and translates insights from research into design directives
- Develops guiding principles and directives for design, including journey maps, behavioral archetypes, and wireframes
- Understands business goals, needs, constraints, and market opportunities to inform design and provide recommendations to senior leadership
📝 Enhancement Note: This role involves a high degree of collaboration and stakeholder engagement, requiring strong communication and facilitation skills.
🎓 Skills & Qualifications
Education: Bachelor's Degree required, or equivalent combination of education and related experience.
Experience: 10+ years of relevant experience and 2+ years of leadership/management experience required.
Required Skills:
- Human-centered design methodologies
- UX/UI design skills
- Visual design skills
- Storytelling and narrative creation
- Cross-functional team collaboration
- Research synthesis and insight translation
- Journey mapping and user experience design
- Business strategy and market analysis
Preferred Skills:
- Design-related master’s degree
- Relevant experience in human-centered design within a health system
- Competency with Figma
- Experience in the design and facilitation of leadership events/forums
📝 Enhancement Note: A strong portfolio showcasing relevant design work, including case studies demonstrating the ability to solve complex problems through design, is essential for this role.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Demonstrate a strong understanding of human-centered design methodologies
- Showcase UX/UI design skills with examples of journey maps, wireframes, and prototypes
- Display visual design skills with examples of branding, graphic design, and visual storytelling
- Include case studies that illustrate the ability to collaborate with cross-functional teams and drive business strategy
Process Documentation:
- Research and discovery phase documentation, including user interviews, surveys, and data analysis
- Ideation and iteration methods, such as brainstorming, sketching, and usability testing
- Validation and testing approaches, such as A/B testing, user acceptance testing, and design critiques
📝 Enhancement Note: Given the strategic nature of this role, the portfolio should emphasize the candidate's ability to drive business growth through design, rather than focusing solely on visual aesthetics.
💵 Compensation & Benefits
Salary Range: $120,000 - $160,000 USD per year (based on experience and location)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Tuition reimbursement and professional development opportunities
- Employee discounts and wellness programs
Working Hours: Full-time position with flexible hybrid work arrangement
📝 Enhancement Note: The salary range provided is an estimate based on market research for UX/UI designers with 10+ years of experience in the New York metro area.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Healthcare
Company Size: 10,001+ employees
Founded: 1997
Team Structure:
- Large, multidisciplinary design team with dedicated UX/UI designers, visual designers, and design researchers
- Flat organizational structure with a focus on collaboration and cross-functional teamwork
- Design team works closely with product managers, engineers, and stakeholders to deliver innovative healthcare experiences
Methodology:
- Human-centered design approach, with a focus on understanding user needs, motivations, and behaviors
- Collaborative design process involving cross-functional teams and stakeholders
- Agile development methodologies, with a focus on iterative design and continuous improvement
Company Website: Northwell Health
📝 Enhancement Note: Northwell Health is a large, non-profit healthcare organization with a strong commitment to innovation and transformation, providing ample opportunities for design professionals to make a significant impact.
📈 Career & Growth Analysis
Design Career Level: Senior-level role with a focus on strategic design and business growth
Reporting Structure: Reports directly to the Senior Director of Digital Experience Design
Design Impact: Drives business growth and excellence through strategic design and business strategy
Growth Opportunities:
- Potential to lead and mentor junior designers within the team
- Opportunities to work on high-impact projects and drive organizational change
- Potential to advance to a leadership role within the design organization
📝 Enhancement Note: This role offers significant growth potential for experienced design professionals looking to advance their careers in a strategic, leadership-focused capacity.
🌐 Work Environment
Studio Type: Hybrid work environment with a mix of on-site and remote work
Office Location(s): Lake Success, New York
Design Workspace Context:
- Collaborative workspace with dedicated design areas and team spaces
- Access to cutting-edge design tools, software, and technology
- Opportunities for cross-functional collaboration and knowledge sharing
Work Schedule: Flexible hybrid work arrangement with a focus on productivity and work-life balance
📝 Enhancement Note: Northwell Health offers a flexible hybrid work arrangement, allowing designers to balance their work and personal lives effectively.
📄 Application & Portfolio Review Process
Design Interview Process:
- Phone or video screen with the hiring manager to discuss the role and design approach
- On-site or virtual design challenge, focusing on strategic design thinking and business impact
- On-site or virtual portfolio review and presentation, showcasing relevant design work and case studies
- Final interview with senior leadership to discuss career growth and cultural fit
Portfolio Review Tips:
- Highlight strategic design thinking and business impact in your portfolio
- Include case studies that demonstrate your ability to collaborate with cross-functional teams and drive business growth
- Showcase your understanding of human-centered design methodologies and user experience design
- Demonstrate your ability to create clear and compelling visual narratives
Challenge Preparation:
- Prepare a strategic design approach that addresses the design challenge and its business implications
- Develop a clear and compelling narrative that communicates your design thinking and business strategy
- Practice presenting your design approach and responding to questions from the design team and stakeholders
ATS Keywords: Human-centered design, UX/UI design, visual design, storytelling, collaboration, research synthesis, journey mapping, business strategy, leadership, facilitation, innovation, transformation, healthcare, hybrid work arrangement
📝 Enhancement Note: Northwell Health's application and interview process is designed to assess the candidate's strategic design thinking, business acumen, and cultural fit within the organization.
🛠 Tools & Technology Stack
Primary Design Tools:
- Figma - for UI/UX design, prototyping, and collaboration
- Sketch - for visual design, branding, and graphic design
- Adobe Creative Suite - for graphic design, video, and motion graphics
- InVision - for prototyping, user testing, and design handoff
Collaboration & Handoff:
- Slack - for team communication and collaboration
- Microsoft Teams - for project management and teamwork
- Confluence - for documentation, knowledge sharing, and project management
Research & Testing:
- UserTesting - for remote usability testing and user feedback
- Google Analytics - for web analytics and user behavior tracking
- OptimalSort - for user experience testing and optimization
📝 Enhancement Note: Northwell Health uses a wide range of design tools and technologies, allowing designers to choose the best tools for their specific needs and preferences.
👥 Team Culture & Values
Design Values:
- User-centered design - prioritizing user needs, motivations, and behaviors in all design decisions
- Collaboration - working closely with cross-functional teams and stakeholders to deliver innovative healthcare experiences
- Continuous learning - staying up-to-date with industry trends, design best practices, and emerging technologies
- Innovation - driving business growth and excellence through strategic design and business strategy
Collaboration Style:
- Cross-functional teamwork with dedicated design, product, engineering, and stakeholder representation
- Design critiques and feedback sessions to foster continuous improvement and learning
- Knowledge sharing and mentorship opportunities to support the growth and development of design team members
📝 Enhancement Note: Northwell Health's design team values a collaborative, user-centered approach to design, with a strong emphasis on continuous learning and innovation.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Working with complex healthcare systems and data to inform design decisions
- Balancing user needs, business goals, and regulatory requirements in design solutions
- Managing stakeholder expectations and driving consensus in a large, matrixed organization
- Keeping up with rapidly evolving technologies and design trends in the healthcare industry
Learning & Development Opportunities:
- Attending industry conferences, workshops, and training sessions to stay current on design trends and best practices
- Participating in design critiques, feedback sessions, and mentorship programs to improve design skills and grow as a professional
- Working on high-impact projects and driving organizational change to develop leadership and strategic thinking skills
📝 Enhancement Note: Northwell Health offers numerous learning and development opportunities for design professionals looking to grow their skills and advance their careers.
💡 Interview Preparation
Design Process Questions:
- Describe your approach to human-centered design and how you apply it to solve complex problems
- Walk us through a case study that demonstrates your ability to collaborate with cross-functional teams and drive business growth through design
- Explain how you would approach a design challenge specific to the healthcare industry and its unique constraints
Company Culture Questions:
- How do you see yourself contributing to Northwell Health's design culture and driving innovation within the organization?
- Describe your experience working in a large, matrixed organization and how you've navigated complex stakeholder relationships
- How do you approach balancing user needs, business goals, and regulatory requirements in your design decisions?
Portfolio Presentation Strategy:
- Highlight strategic design thinking and business impact in your portfolio case studies
- Create clear and compelling visual narratives that communicate your design approach and business strategy
- Practice presenting your portfolio and responding to questions from the design team and stakeholders
📝 Enhancement Note: Northwell Health's interview process is designed to assess the candidate's strategic design thinking, business acumen, and cultural fit within the organization.
📌 Application Steps
To apply for this design position:
- Submit your application through this link
- Prepare a strategic design approach that addresses the design challenge and its business implications
- Develop a clear and compelling narrative that communicates your design thinking and business strategy
- Practice presenting your design approach and responding to questions from the design team and stakeholders
- Research Northwell Health's design culture, team dynamics, and design team structure to ensure a strong cultural fit
⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with Northwell Health before making application decisions.