๐ Job Overview
Job Title: Part-Time Framer (WILL TRAIN)
Company: Michaels Stores
Location: Store - 3734 Annex Ave., Nashville, TN
Job Type: Part-Time
Category: Custom Framing / Retail Arts & Crafts
Date Posted: June 10, 2025
Experience Level: Entry-Level (Will Train)
Remote Status: On-site
๐จ Role Summary
- Engage directly with customers to understand their custom framing needs and provide personalized design solutions.
- Execute the entire custom framing process, from design consultation and material selection to precise cutting, assembly, and finishing.
- Maintain the framing department's operational standards, including organization, inventory management, and equipment maintenance.
- Contribute to the overall store environment by assisting customers, maintaining merchandise displays, and supporting sales initiatives.
๐ผ๏ธ Primary Responsibilities
- Conduct personalized design consultations with customers, providing expert advice on frame styles, mats, and glass options to complement their artwork.
- Accurately measure artwork and materials, calculate dimensions, and prepare detailed work orders for custom framing projects.
- Utilize framing equipment, including mat cutters, glass cutters, and assembly tools, to precisely cut and join frame components according to specifications.
- Assemble framed artwork with attention to detail, ensuring high-quality craftsmanship and adherence to preservation standards.
- Manage the custom framing workflow, ensuring projects are completed accurately and on time to meet customer expectations.
- Maintain a clean, organized, and safe framing workspace, adhering to all safety protocols and equipment maintenance schedules.
- Assist with the merchandising and stocking of the ready-made frame department and other assigned areas, ensuring product availability and visual appeal.
- Provide friendly and efficient customer service throughout the store, assisting customers with product location and offering creative solutions.
- Operate the cash register and handle transactions accurately, following company procedures for cash handling and payment processing.
- Participate in store operational tasks, including truck unloads and stocking, to maintain a well-merchandised and in-stock store.
๐ Skills & Qualifications
Education: While a specific degree is not mentioned, a strong interest in art, design, or crafts is beneficial. High school diploma or equivalent is typically required for retail positions.
Experience: No prior professional framing experience is required as training will be provided. Basic computer skills and measuring skills are necessary. Previous retail experience or experience in sales roles is preferred but not essential.
Required Skills:
- Basic computer literacy for order entry and system navigation.
- Accurate measuring skills for precise cuts and calculations.
- Ability to learn and operate framing equipment and a glass cutter safely and effectively.
- Strong customer service skills with the ability to build rapport and understand customer needs.
- Attention to detail to ensure high-quality framing results.
- Ability to follow instructions and adhere to standard operating procedures (SOPs).
- Basic problem-solving skills to address customer inquiries and framing challenges.
Preferred Skills:
- Previous experience in a retail environment, particularly in sales or customer-facing roles.
- Experience selling products or services to customers.
- An eye for design and color theory to assist customers with aesthetic decisions.
- Experience with inventory management or merchandising.
๐จ Portfolio & Creative Requirements
Portfolio Essentials:
- While a formal portfolio of professional design work isn't required for this entry-level framing role, demonstrating an interest in art, design, or crafts is beneficial.
- Be prepared to discuss personal creative projects, artistic interests, or any hands-on experience with crafts or DIY projects during the interview.
- Highlight any instances where you've helped others with creative endeavors or problem-solving in a creative context.
- If you have any examples of personal framing projects or creative presentations, be prepared to share and discuss your process and design choices.
Process Documentation:
- Focus on articulating your approach to understanding project requirements and executing tasks with precision.
- Describe how you would break down a task into smaller steps to ensure accuracy and quality.
- Explain how you would approach learning a new skill or operating new equipment.
๐ต Compensation & Benefits
Salary Range: While not explicitly stated, part-time retail positions at Michaels generally have an hourly wage that varies by location and experience. Based on research for retail positions in Nashville, TN, an estimated hourly wage for a part-time retail associate or framer with little to no experience could range from $10 to $15+ per hour, depending on factors like location, specific duties, and company pay scales. This estimate is based on publicly available salary data for similar roles in the region and does not represent a guaranteed wage.
Benefits:
- Health Insurance (Medical, Dental, and Vision) - Benefits are provided for both full-time and part-time team members.
- Paid Time Off - Specific accrual rates for part-time employees would be detailed upon hire.
- Tuition Assistance - Opportunities for financial support for continued education may be available.
- Generous Employee Discounts - Significant discounts on Michaels products, which is a valuable benefit for those interested in arts and crafts.
Working Hours: This is a part-time position. Specific working hours will be determined based on store needs and employee availability, and may include nights, weekends, and early mornings as is common in retail environments. The description mentions an estimated 20 working hours per week in the AI summary, which is a reasonable expectation for a part-time role, but this should be confirmed.
๐ฏTeam & Company Context
๐ข Company & Design Culture
Industry: Retail - Arts and Crafts. Michaels is the leading creative destination in North America, offering a wide range of art supplies, craft materials, and custom framing services.
Company Size: Large (10,001+ employees globally). With over 1,300 stores, Michaels operates on a large scale, offering structured processes and potential for growth within the organization.
Founded: 1973. With a long history, Michaels has established itself as a key player in the arts and crafts retail market.
Team Structure:
- Framers typically work within the store's custom framing department, often as part of a small, dedicated team.
- They report to a Framing Manager or Store Manager, depending on the store size and structure.
- Collaboration is essential with other store team members to assist customers throughout the store and support overall operations.
Methodology:
- Custom framing follows a structured process involving customer consultation, design selection, precise measurement, material preparation, cutting, assembly, and quality checks.
- Emphasis is placed on providing personalized design solutions based on customer needs and artwork characteristics.
- Adherence to standard operating procedures (SOPs) is crucial for consistent quality and efficiency in the framing process.
Company Website: http://www.michaels.com/
๐ Career & Growth Analysis
Design Career Level: Entry-Level/Associate. This role is designed for individuals with little to no prior framing experience, offering comprehensive training to build foundational skills.
Reporting Structure: Likely reports to a Framing Manager or Store Manager, working closely with other framing team members and store associates.
Design Impact: Framers directly impact the customer experience by providing creative framing solutions that protect and enhance their valuable artwork and memorabilia.
Growth Opportunities:
- Advancement to a Lead Framer or Framing Manager position within the store, taking on more responsibility for team supervision and complex projects.
- Potential to move into other roles within the Michaels organization, such as visual merchandising, store management, or corporate positions related to framing or product development.
- Development of specialized framing skills, such as conservation framing techniques or handling unique or oversized artwork.
๐ Work Environment
Studio Type: Retail Store Environment. The work takes place within a public retail setting, primarily in the dedicated custom framing department.
Office Location(s): Store - 3734 Annex Ave., Nashville, TN. This is a specific retail store location.
Design Workspace Context:
- The framing area is a dedicated workspace within the store equipped with specialized framing tools and materials.
- It requires careful organization and adherence to safety procedures due to the nature of the equipment (glass cutter, mat cutter, etc.).
- Collaboration with customers and colleagues occurs regularly in this space.
Work Schedule: Part-time hours, which will include working during store operating hours, potentially including nights, weekends, and holidays. Flexibility in scheduling may be required based on business needs.
๐ Application & Portfolio Review Process
Design Interview Process:
- Initial application review focusing on basic qualifications, customer service potential, and interest in the role.
- Interview(s) with the Store Manager or Framing Manager, discussing your interest in framing, customer interaction skills, and ability to learn new processes. Be prepared to discuss any personal creative interests or projects.
- Practical assessment (if applicable) demonstrating basic measuring skills and ability to follow instructions.
- Discussion of availability and fit with the part-time schedule.
Portfolio Review Tips:
- As a formal portfolio isn't required, focus on articulating your enthusiasm for art and framing during the interview.
- Be ready to describe any personal experiences with creative projects or instances where you've used measuring or precision skills.
- Highlight your ability to interact with people and understand their needs, as customer consultation is a key part of the role.
Challenge Preparation:
- Brush up on basic measurement skills and be comfortable using a tape measure or ruler accurately.
- Think about examples of when you've learned a new skill or followed detailed instructions.
- Prepare to discuss how you would handle different customer personalities and needs in a retail setting.
ATS Keywords: Customer Service, Framing, Custom Framing, Retail, Sales, Arts and Crafts, Measuring, Basic Computer Skills, Cash Handling, Merchandising, Inventory, Problem Solving, Communication, Teamwork, Part-Time, Entry-Level, Will Train, Art, Design, Creative, Crafting, Customer Interaction.
๐ Tools & Technology Stack
Primary Design Tools:
- Mat Cutters: Used for precisely cutting mat board to frame artwork. Accuracy and understanding of measurements are critical.
- Glass Cutters: Specialized tools for scoring and breaking glass to fit frames. Requires careful handling and adherence to safety protocols.
- Frame Joiners: Equipment used to securely join the corners of frame molding.
- Measuring Tools: Tape measures, rulers, and specialized framing rulers for accurate dimensioning.
Collaboration & Handoff:
- Point of Sale (POS) System: Used for processing customer orders, including custom framing work orders and payments.
- Internal Communication Systems: Tools used for communicating with other team members and management regarding orders, inventory, and customer needs.
Research & Testing:
- Material Catalogs and Samples: Used to show customers different framing options (molding, mats, glass) and help them make design decisions.
๐ฅ Team Culture & Values
Design Values:
- Fueling the Joy of Creativity: Michaels' core purpose emphasizes enabling customers' creative endeavors, which directly applies to providing custom framing solutions that enhance and preserve their artwork.
- Customer Focus: Prioritizing customer satisfaction by providing personalized service and high-quality framing results.
- Collaboration: Working effectively with other team members to support the framing department and overall store operations.
- Quality and Craftsmanship: Maintaining high standards in the execution of framing projects to ensure durability and aesthetic appeal.
Collaboration Style:
- Collaborative within the framing team to manage workload and assist on complex projects.
- Cross-functional collaboration with other store associates to provide seamless customer service throughout the store.
- Direct interaction and collaboration with customers during the design consultation process.
โก Challenges & Growth Opportunities
Design Challenges:
- Learning to accurately measure and cut materials with precision to minimize waste and ensure a perfect fit. This requires patience, attention to detail, and consistent practice.
- Developing an eye for design to effectively guide customers in selecting framing options that complement their artwork and desired aesthetic. This involves understanding color, proportion, and different framing styles.
- Managing multiple framing projects simultaneously while maintaining quality and meeting deadlines, especially during busy periods.
- Troubleshooting issues with framing equipment or materials and finding solutions to ensure project completion.
Learning & Development Opportunities:
- Comprehensive on-the-job training to develop expertise in custom framing techniques, materials, and equipment operation.
- Opportunities to learn about different types of artwork and conservation methods relevant to framing.
- Skill development in sales and customer service within a creative retail environment.
๐ก Interview Preparation
Design Process Questions:
- Be prepared to discuss how you would approach learning a new skill or process, such as operating framing equipment. Highlight your willingness to learn and attention to detail.
- Think about a time you had to follow detailed instructions to complete a task accurately. Describe the process you followed.
- While not a traditional design question, be ready to discuss your approach to helping someone make a decision, relating it to guiding a customer through framing options.
Company Culture Questions:
- Research Michaels' mission and values ("fuel the joy of creativity") and be prepared to discuss how your interests or previous experiences align with this.
- Think about examples of when you've worked effectively as part of a team in a customer-facing environment.
- Discuss your understanding of providing excellent customer service in a retail setting.
Portfolio Presentation Strategy:
- Instead of a formal portfolio, prepare to discuss any personal creative projects or hobbies that demonstrate your interest in art or crafts.
- Be ready to share examples of when you've used measuring or precision skills in past activities.
- Focus on articulating your enthusiasm for the role and your desire to learn custom framing.
๐ Application Steps
To apply for this design position:
- Submit your application through this link
- Review the job description carefully and tailor your resume to highlight any relevant experience in customer service, retail, or roles requiring precision and attention to detail.
- Prepare to discuss your interest in art, crafts, or the framing process during the interview.
- Research Michaels as a company, understanding their focus on creativity and customer experience.