Part Time Framer - Nights/Weekends at Michaels Stores

📍 Job Overview

Job Title: Part Time Framer - Nights/Weekends

Company: Michaels Stores

Location: Plymouth-3215 Vicksburg Ln N, United States of America

Job Type: PART_TIME

Category: Framing / Custom Design

Date Posted: 2025-06-11

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🎨 Role Summary

Engage customers to understand their creative vision and provide personalized custom framing solutions.
Execute high-quality framing production adhering to established standards and timelines.
Maintain the framing department and store areas, ensuring a visually appealing and organized environment for customers.
Deliver exceptional customer service, assisting shoppers with locating products and providing creative solutions.

📝 Enhancement Note: While the original job title is "Part Time Framer", the description highlights a significant customer interaction and design consultation component, justifying the categorization as "Framing / Custom Design" and emphasizing the creative problem-solving aspect inherent in custom framing work.

🖼️ Primary Responsibilities

Build strong customer relationships through the Elevated ABC Deliver process to understand their needs and create memorable custom framing solutions.
Achieve sales and production goals for the custom framing department.
Complete all framing orders with precision, ensuring high-quality craftsmanship and timely delivery.
Manage inventory and merchandising within the ready-made frame department and other assigned areas, including performing SISO (Sell In, Sell Out) and Directed Replenishment tasks.
Provide friendly, helpful, and efficient customer service, assisting customers with product location and offering creative advice.
Adhere strictly to Standard Operating Procedures (SOPs) and company policies to ensure compliance, safety, and operational efficiency.
Support shrink prevention and safety programs within the store environment.
Collaborate positively and respectfully with colleagues, promoting teamwork and a commitment to the company's vision and values.
Participate actively in truck unloading and stocking processes to maintain merchandise flow and presentation standards.
Operate the cash register accurately and handle cash transactions according to company standards.
Assist customers with Omni-channel processes, including online order pickup and returns.

📝 Enhancement Note: The responsibilities have been detailed to highlight the blend of creative design, technical framing skills, and retail operations required for this role, providing a clearer picture for design-oriented candidates. The mention of "Elevated ABC Deliver" is noted as a company-specific customer engagement methodology.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent preferred, though not explicitly stated as mandatory. Emphasis on practical skills and the ability to learn framing techniques is key.

Experience: Entry-level position (0-2 years experience). Prior retail experience and experience in sales are preferred, demonstrating customer interaction and transaction handling capabilities. Experience with basic computer and measuring tools is required.

Required Skills:

Basic computer proficiency for order entry and system navigation.
Accurate basic measuring skills essential for framing production.
Ability to safely and effectively operate framing equipment and glass cutters.
Strong interpersonal skills for building customer relationships ("Elevated ABC Deliver").

Preferred Skills:

Previous retail experience, demonstrating familiarity with store operations and customer service.
Experience in selling products or services, indicating comfort with sales techniques and customer engagement.
Understanding of basic design principles related to framing and visual presentation.

📝 Enhancement Note: Based on the entry-level nature and the specific skills mentioned (basic computer, measuring, operating equipment), the education requirement is inferred as flexible, focusing more on practical ability. Preferred skills are aligned with customer-facing retail roles with a creative element.

🎨 Portfolio & Creative Requirements

Portfolio Essentials: While a formal design portfolio isn't typically required for this role, candidates should be prepared to discuss their understanding of visual aesthetics and how framing enhances artwork. Examples of personal creative projects or problem-solving scenarios where design principles were applied could be beneficial during discussions.

Process Documentation: Focus on the ability to follow established framing procedures and quality standards. The "process" here relates more to adhering to operational guidelines and executing framing steps accurately rather than documenting a traditional design thinking process.

Ability to follow clear instructions for cutting, joining, and assembling frames.
Understanding of quality checks at each stage of the framing process.
Attention to detail in handling artwork and materials.

📝 Enhancement Note: Given this is a retail framing role, the concept of a traditional design portfolio is adapted. The focus is on demonstrating an eye for visual presentation and the capability to execute precise technical tasks according to established creative and operational processes.

💵 Compensation & Benefits

Salary Range: Based on typical part-time retail positions in the Plymouth, MN area, and considering the experience level, the estimated hourly wage for a Part-Time Framer at Michaels is likely to be in the range of $13.00 - $16.00 per hour. This estimate is based on publicly available salary data for similar retail roles in the region and may vary based on experience and specific store location. Candidates should inquire about the specific pay rate during the interview process.

Benefits:

Health Insurance (Medical, Dental, Vision) - Available for eligible part-time team members.
Paid Time Off (PTO) - Accrual based on hours worked.
Tuition Assistance - Programs to support further education.
Generous Employee Discounts - Significant discounts on Michaels products, beneficial for creative pursuits.
Additional benefits as outlined on mikbenefits.com.

Working Hours: This is a part-time position with a focus on nights and weekends, as indicated by the job title. Specific hours will vary based on business needs and scheduling. Flexibility in working hours is likely required.

📝 Enhancement Note: Salary range is estimated based on average hourly wages for retail positions in the specified geographic area (Plymouth, MN), accounting for the entry-level nature of the role. Benefit information is directly from the provided text and tailored to highlight aspects relevant to employees, including the employee discount for creative supplies.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Retail (Specialty Arts & Crafts). Michaels is the leading creative destination in North America, offering a wide range of art and craft supplies, including custom framing services.

Company Size: Large (10,001+ employees). Operating over 1,300 stores across the US and Canada, Michaels provides a structured retail environment.

Founded: 1973. Michaels has a long history in the arts and crafts retail space, emphasizing creativity and DIY projects.

Team Structure:

Framers typically report to a Framing Manager or Store Manager.
Work closely with other store team members to provide a cohesive customer experience.
Collaboration with sales associates to identify framing opportunities.

Methodology:

Customer engagement through the "Elevated ABC Deliver" method to understand needs and propose solutions.
Adherence to standardized framing processes for consistent quality and efficiency.
Focus on providing creative solutions that meet customer aesthetic preferences and budget.

Company Website: https://www.michaels.com/

📝 Enhancement Note: Company context is provided based on the available information and public knowledge about Michaels. The "design culture" within this context is interpreted as fostering creativity through product and service offerings (like custom framing) and empowering employees to help customers realize their creative projects.

📈 Career & Growth Analysis

Design Career Level: This is an entry-level position focused on the technical execution and customer service aspects of custom framing. It is a foundational role within the store environment.

Reporting Structure: Likely reports to a Framing Manager or Store Management, contributing directly to the store's framing department performance.

Design Impact: Directly impacts customer satisfaction and the visual presentation of their artwork through quality framing. Contributes to the store's reputation as a creative resource.

Growth Opportunities:

Advancement within the framing department to a Lead Framer or Framing Manager role.
Opportunities to develop advanced framing techniques and design consultation skills.
Potential to move into other retail management positions within the Michaels organization.

📝 Enhancement Note: Career analysis focuses on the typical progression within a retail environment, specifically within the framing department. Growth is linked to mastering technical skills, improving customer interaction, and potentially taking on leadership responsibilities.

🌐 Work Environment

Studio Type: Public retail store setting. The primary workspace is the custom framing area within the store.

Office Location(s): Plymouth-3215 Vicksburg Ln N, Plymouth, MN. This is a specific store location.

Design Workspace Context:

Dedicated framing area equipped with specialized tools and machinery (glass cutter, heat press, etc.).
Interaction with customers and colleagues in a dynamic retail environment.
Requires working with various materials, including wood, glass, and matboard.

Work Schedule: Part-time with a focus on nights and weekends. This requires availability during peak customer traffic periods.

📝 Enhancement Note: The work environment is described based on the nature of a retail store framing department, highlighting the practical workspace and interactions. The emphasis on nights and weekends is a direct requirement from the job title.

📄 Application & Portfolio Review Process

Design Interview Process: The interview process will likely focus on assessing customer service skills, ability to follow instructions, basic math and measuring abilities, and potentially a basic assessment of spatial or visual reasoning. While not a traditional design interview, be prepared to discuss how you approach helping someone choose a frame (e.g., considering color, style, and the artwork itself).

Initial screening (potentially phone or video).
In-person interview with the Store Manager or Framing Manager.
Possible practical assessment of basic measuring or handling of materials.
Discussion of availability for nights and weekends.

Portfolio Review Tips: A formal portfolio is not expected. Instead, be ready to discuss any personal creative projects or experiences where you've worked with your hands or helped others with creative endeavors. Highlight your ability to pay attention to detail and work carefully.

Be prepared to discuss your interest in arts and crafts or creative projects.
Mention any experience with tools or detailed work.
Emphasize your customer service skills and ability to listen to needs.

Challenge Preparation: There might be a simple practical task during the interview, such as demonstrating measuring accuracy or explaining how you would approach a customer's framing request. Focus on clarity, precision, and a customer-friendly approach.

Practice basic measuring techniques.
Think through how you would explain different framing options simply.
Be ready to discuss how you handle delicate materials.

ATS Keywords: Customer Service, Framing, Retail, Sales, Cash Handling, Basic Computer Skills, Measuring Skills, Nights, Weekends, Part-Time, Arts and Crafts, Custom Framing, Production, Merchandising, Inventory, SOPs, Teamwork, Communication, Problem-Solving, Visual Merchandising.

📝 Enhancement Note: The application and interview process is framed within the context of a retail and service role, adapting traditional design interview concepts to fit the specific requirements of a framer position. The focus is on practical skills and customer interaction rather than a high-level design portfolio review.

🛠 Tools & Technology Stack

Primary Design Tools: The primary "tools" are the specialized framing equipment used in the store's frame shop.

Glass Cutter: Used for precisely cutting glass to size.
Mat Cutter: Used for cutting matboard with accuracy.
Frame Joiner: Used to assemble frame corners securely.
Heat Press: Used for mounting artwork or photos (if applicable).

Collaboration & Handoff:

Internal store communication systems for order tracking and status updates.
Direct verbal communication with customers and colleagues.
Order forms and documentation for recording customer specifications.

Research & Testing:

Utilizing company resources and training materials for learning framing techniques and product knowledge.
Receiving feedback from customers and managers to improve framing quality and service.

📝 Enhancement Note: The "tools and technology stack" is interpreted as the specific equipment and systems used within the framing department, focusing on the practical application of these tools in the framing process.

👥 Team Culture & Values

Design Values: Within the context of framing, the "design values" likely align with Michaels' overall purpose of fueling creativity and helping customers bring their artistic visions to life. Emphasis is placed on quality craftsmanship and providing solutions that enhance the customer's artwork.

Focus on quality and precision in framing execution.
Helping customers make informed decisions about framing choices.
Creating visually appealing and protective framing solutions.
Contributing to a positive and creative atmosphere in the store.

Collaboration Style:

Collaborative environment within the store team to ensure smooth operations and customer satisfaction.
Working closely with sales associates to identify framing opportunities.
Receiving guidance and support from the Framing Manager or Store Manager.

📝 Enhancement Note: Team culture and values are inferred based on Michaels' stated purpose and the nature of a retail environment focused on creativity. The emphasis is on teamwork, customer service, and contributing to a positive store atmosphere.

⚡ Challenges & Growth Opportunities

Design Challenges:

Balancing speed and efficiency with quality and precision in framing production.
Handling delicate or unique artwork requiring special care.
Meeting customer expectations for custom framing solutions within budget and timeline constraints.
Staying updated on framing trends and techniques.

Learning & Development Opportunities:

On-the-job training in framing techniques and equipment operation.
Opportunity to learn about different framing materials, styles, and preservation methods.
Developing customer service and sales skills in a creative retail environment.

📝 Enhancement Note: Challenges and growth opportunities are identified based on the practical aspects of a framing role in a retail setting, focusing on skill development and problem-solving within the scope of the position.

💡 Interview Preparation

Design Process Questions: Be prepared to discuss how you would approach a customer's framing needs, focusing on listening to their requirements and suggesting appropriate options. While not a formal design process, demonstrating a thoughtful approach to problem-solving is key.

Describe a time you had to pay close attention to detail to complete a task successfully.
How would you handle a customer who is unsure about what they want for their framing?
Explain your understanding of the importance of quality in your work.

Company Culture Questions: Research Michaels' values and mission, particularly their focus on creativity and customer service. Be ready to discuss how your skills and personality align with their culture.

What interests you about working at Michaels and specifically in the framing department?
How do you approach working as part of a team?
Describe a situation where you provided excellent customer service.

Portfolio Presentation Strategy: As mentioned, a formal portfolio is not required. Focus on articulating your relevant skills and experiences clearly and concisely during the interview. Be enthusiastic and demonstrate your willingness to learn the technical aspects of framing.

Be prepared to discuss any hobbies or experiences related to arts, crafts, or detailed work.
Highlight your reliability and availability for nights and weekends.
Ask thoughtful questions about the framing process and training provided.

📝 Enhancement Note: Interview preparation advice is tailored to the retail and service nature of the role, focusing on behavioral questions, practical skills, and cultural fit rather than a traditional design portfolio review.

📌 Application Steps

To apply for this design position:

Submit your application through this link
Tailor your resume to highlight any experience in retail, customer service, using tools, or working on detailed projects.
Prepare to discuss your availability for nights and weekends during the interview process.
Research Michaels and understand their focus on creativity and customer service.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Part Time Framer - Nights/Weekends