Mixed-Methods User Experience (UX) Researcher (Remote) at Huckleberry Labs

📍 Job Overview

Job Title: Mixed-Methods User Experience (UX) Researcher (Remote)

Company: Huckleberry Labs

Location: Los Angeles, CA (Remote)

Job Type: Full Time, Remote

Category: UX Research

Date Posted: 2025-06-12T00:00:00

Experience Level: 3+ Years

Remote Status: Remote

🎨 Role Summary

Shape the research culture at a mission-driven company focused on creating life-changing products for families through human-centered technology.
Investigate user needs and behaviors using a mixed-methods approach, combining qualitative insights, desk research, market research, and quantitative data analysis.
Uncover patterns, motivations, and opportunities to guide product strategy and usability improvements for products impacting over 4 million families.
Collaborate closely with product managers, designers, engineers, and quantitative researchers to drive meaningful, user-centered decisions.

📝 Enhancement Note: The role emphasizes both strategic and tactical research, highlighting the need for a UX Researcher who can influence long-term product direction while also providing actionable insights for immediate feature development. The focus on mixed methods underscores the importance of a holistic understanding of user behavior.

🖼️ Primary Responsibilities

Identify and prioritize high-impact research opportunities that align with business goals and address critical user needs.
Conduct foundational research to inform long-term product strategy and tactical studies to evaluate specific product features and user flows.
Design and execute end-to-end research studies utilizing qualitative methods such as in-depth interviews, usability testing, need-finding, and concept testing to explore user behaviors and pain points.
Collect and interpret data from diverse sources, including publicly available data, reports, and market research, to build a comprehensive understanding of the user landscape.
Analyze and interpret quantitative data using statistical methods to complement qualitative findings and provide robust insights.
Collaborate with the quantitative researcher to design and analyze surveys, develop detailed personas, and integrate behavioral data with qualitative insights for a holistic user view.
Synthesize research findings into clear, actionable recommendations and effectively communicate these insights to both technical and non-technical stakeholders across the organization.
Advocate for user-centered thinking throughout the product development lifecycle and actively contribute to shaping and evolving Huckleberry’s research culture and practices.

📝 Enhancement Note: The responsibilities clearly outline the full research lifecycle, from identifying opportunities to synthesizing and communicating findings. The emphasis on collaboration with a quantitative researcher suggests a strong commitment to combining different data types for richer insights.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, Economics, or a related field is often preferred for this type of UX Research role, providing a strong theoretical foundation for understanding user behavior and research methodologies.

Experience: A minimum of 3+ years of hands-on experience in user experience (UX) research within consumer products, consumer insights, or product development is required, with a demonstrated track record of successful research projects utilizing both qualitative and quantitative methods. A strong portfolio showcasing research process and impact is essential.

Required Skills:

Expertise in conducting a wide range of qualitative research methods, including in-depth interviews, concept testing, and usability testing, to gather rich user insights.
Proficiency in statistical analysis tools such as R, STATA, SPSS, or equivalent software, for analyzing quantitative data and identifying meaningful trends.
Demonstrated ability to design and analyze surveys effectively, conduct insightful interviews, and synthesize findings from various sources into actionable insights that drive product decisions.
Excellent communication, presentation, and storytelling skills, with the ability to effectively articulate research findings and recommendations to diverse cross-functional teams and stakeholders.
A strong collaborative mindset, with the ability to work effectively within a team environment and build strong relationships with product managers, designers, and engineers.
Adaptability and resourcefulness, with the ability to thrive in a fast-paced startup environment that requires rapid iteration, agile approaches, and a commitment to high-quality, rigorous research standards.
Comfort navigating ambiguous project spaces, bringing structure to undefined challenges, and strategically aligning research objectives with broader product goals and business priorities.
Ability to maintain an online research portfolio or PDF showcasing your research process, examples of your work, detailed case studies, and specific contributions to past projects.

Preferred Skills:

Experience with behavioral segmentation techniques or persona development to create nuanced and actionable user profiles.
A background in relevant academic fields such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, or Economics, providing a deeper understanding of human behavior and interaction.
Previous experience in UX/UI design, which can provide valuable context and empathy for the design process and collaboration with design teams.

📝 Enhancement Note: The required skills emphasize a strong foundation in both qualitative and quantitative research, crucial for a mixed-methods role. The preferred skills suggest areas where candidates can differentiate themselves and contribute additional value to the team. The emphasis on a portfolio is standard for design-related roles and is critical for showcasing research process and impact.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

Present a curated selection of research projects that clearly demonstrate your expertise in both qualitative and quantitative methodologies.
Include detailed case studies that walk through your research process from initial problem definition and research question formulation to methodology selection, data collection, analysis, and synthesis of findings.
Showcase how your research insights directly informed product decisions and led to tangible improvements in user experience and business outcomes.
Provide examples of your deliverables, such as research plans, interview guides, survey designs, usability testing protocols, and reports or presentations summarizing your findings.

Process Documentation:

Document your approach to the research and discovery phase, including how you identify research gaps, formulate research questions, and select appropriate methodologies.
Illustrate your methods for ideation and iteration within the research process, such as how you refine research questions or adapt methodologies based on initial findings.
Detail your approaches to validation and testing, demonstrating how you ensure the rigor and validity of your research findings and how you use testing to refine insights.

📝 Enhancement Note: For a UX Research role, the portfolio should focus on the research process and impact rather than just visual design. Case studies are crucial for demonstrating methodological rigor and the ability to translate findings into actionable insights.

💵 Compensation & Benefits

Salary Range: $110,000 - $135,000 per year. This range is competitive for a remote Mixed-Methods UX Researcher role with 3+ years of experience in the US market, particularly in a tech company focused on consumer products. The specific salary within this range will likely depend on the candidate's experience level, demonstrated skills, and the impact showcased in their portfolio and interviews.

Benefits:

Equity: Opportunity to own a part of the company and benefit from its growth.
Unlimited PTO: Flexible time off policy to support work-life balance.
Health Insurance: Comprehensive health coverage.
Vision Insurance: Coverage for vision care needs.
Dental Insurance: Coverage for dental care needs.
Paid Parental Leave: Support for new parents, allowing time to bond with their child.
401k Match: Company contribution to retirement savings.

Working Hours: Full-time employment, typically 40 hours per week. As a remote role, there is likely flexibility in daily scheduling, but availability for team collaboration and meetings during core hours will be expected to support design workflow and creative flow.

📝 Enhancement Note: The provided salary range is explicitly stated in the original data. The benefits package is comprehensive and competitive for a tech company, offering valuable support for employees. The remote nature of the role implies a degree of flexibility in working hours, which is common and beneficial for design and research roles that require focused work time.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Wellness and Fitness Services, specifically focusing on pediatric health and well-being. Huckleberry Labs leverages data, AI, and behavioral science to create accessible and affordable solutions for families. This industry context means the design and research focus must be deeply user-centered, empathetic, and address sensitive topics related to child health and parenting challenges.

Company Size: 11-50 employees (LinkedIn). This indicates a relatively small, likely fast-paced startup environment. For a design professional, this often means having a broader impact, wearing multiple hats, and working closely with all functions. The design team is likely lean, requiring strong individual contribution and collaboration.

Founded: Information not explicitly available, but the company's description suggests a recent founding with a focus on leveraging new technologies to address a specific problem (pediatric sleep and family well-being).

Team Structure:

The UX Researcher will be part of a collaborative and passionate team, working closely with product managers, designers, engineers, and a quantitative researcher.
This structure suggests a cross-functional team model where research is deeply integrated into the product development process.
Reporting structure is not specified, but in a company of this size, the researcher may report directly to a Head of Product, Design Lead, or a Senior UX leader.

Methodology:

The company combines Data, AI, and Behavioral Science, suggesting a data-informed and evidence-based approach to product development and design.
Research methodologies will likely include a mix of generative and evaluative studies to understand user needs and test solutions.
The focus on rapid growth and building new products implies an agile or iterative development methodology.

Company Website: https://www.huckleberrycare.com/

📝 Enhancement Note: Information regarding industry, company size, and team structure is inferred from the provided data. The interpretation focuses on what these factors mean for a design professional, particularly in a startup environment and the specific industry context. The methodology is inferred from the company's stated approach to product development.

📈 Career & Growth Analysis

Design Career Level: This role is for a Mixed-Methods UX Researcher with 3+ years of experience, placing it at a mid-level position within the UX research career path. The scope of responsibility includes leading end-to-end research studies and influencing product strategy, indicating a significant level of autonomy and impact.

Reporting Structure: While not explicitly stated, the role involves collaboration with product managers, designers, engineers, and a quantitative researcher. In a startup of this size, the UX Researcher may report to a Head of Product, Design Lead, or possibly a Head of Research if the team structure supports it. This reporting structure will influence the level of strategic input and mentorship available.

Design Impact: The role directly impacts how parents navigate the challenges of raising children, highlighting a significant opportunity to make a real difference through user-centered design and research. The research insights will guide product strategy and usability improvements, influencing the direction of products used by millions of families.

Growth Opportunities:

Opportunity to shape the research culture at a growing, mission-driven company, which can lead to leadership opportunities within the research function as the team expands.
Development of expertise in applying mixed-methods research within the specific domain of pediatric health and family well-being, building specialized industry knowledge.
Potential to mentor junior researchers as the team grows and take on more complex, strategic research initiatives.

📝 Enhancement Note: The career level and growth opportunities are inferred based on the required experience level, stated responsibilities, and the context of working in a growing startup. The impact is directly tied to the company's mission and user base.

🌐 Work Environment

Studio Type: Remote. This is a fully remote position, offering flexibility in work location and potentially work hours. The "studio" is your chosen workspace, requiring self-discipline and effective remote collaboration tools and practices to maintain a creative environment and stay connected with the team.

Office Location(s): The company has headquarters in Irvine, CA (LinkedIn), but this specific role is remote. While there may be opportunities for occasional in-person meetings or team events, the primary work environment is remote.

Design Workspace Context:

The remote setup allows for a personalized workspace that supports creativity and focused work, essential for in-depth research and analysis.
Collaboration will rely heavily on digital tools for communication, documentation, and sharing research findings.
Maintaining strong connections with the design team and other cross-functional partners remotely will be crucial for successful collaboration and integration of research insights.

Work Schedule: Full-time, with likely flexibility in daily hours due to the remote nature. However, aligning with core team hours for meetings and collaboration will be necessary to support the agile workflow and ensure effective communication within the design and product teams.

📝 Enhancement Note: The work environment details are based on the explicit "Remote" status of the role. The description focuses on the implications of a remote work environment for a design professional, including the importance of a dedicated workspace and effective remote collaboration tools.

📄 Application & Portfolio Review Process

Design Interview Process:

Initial screening call to assess basic qualifications and fit for the role.
Portfolio review where you will be expected to walk through selected case studies, highlighting your mixed-methods research process, findings, and impact. Be prepared to discuss challenges encountered and how you addressed them.
Interviews with key stakeholders, including product managers, designers, engineers, and potentially the quantitative researcher, to assess collaboration skills and cultural fit.
A potential research exercise or take-home assignment to evaluate your research skills and approach to a specific problem relevant to Huckleberry's domain.
Final interview(s) to discuss your strategic thinking, leadership potential, and overall fit with the team and company values.

Portfolio Review Tips:

Clearly articulate the research questions and objectives for each project presented.
Detail your mixed-methods approach, explaining why you chose specific qualitative and quantitative methodologies.
Showcase your analysis process and how you synthesized data from different sources to arrive at key insights.
Quantify the impact of your research whenever possible, demonstrating how your findings led to measurable improvements in the product or user experience.
Be prepared to discuss trade-offs and limitations in your research and how you navigated them.
Tailor your portfolio presentation to highlight projects relevant to consumer products, health/wellness, or family-focused applications if possible.

Challenge Preparation:

If a research exercise is provided, carefully read the instructions and clarify any ambiguities.
Structure your response logically, outlining your proposed research approach, methodology, and expected outcomes.
If a take-home assignment, manage your time effectively and focus on demonstrating your core research skills and ability to think critically about user problems in the given context.

ATS Keywords: User Research, UX Research, Mixed Methods, Qualitative Research, Quantitative Research, Usability Testing, In-depth Interviews, Concept Testing, Survey Design, Statistical Analysis, Data Analysis, Behavioral Insights, Product Strategy, User-Centered Design, Agile, Collaboration, Communication, Storytelling, Research Culture, Consumer Products, Wellness, Health Tech, Family Tech, R, STATA, SPSS, Persona Development, Behavioral Segmentation, HCI, Psychology, Sociology, Information Science, UX/UI Design, Remote Work.

📝 Enhancement Note: The interview process and preparation tips are based on standard practices for UX Research roles in the tech industry, tailored to the specifics of a mixed-methods role and the company's domain. The ATS keywords are extracted from the job description and categorized for resume optimization.

🛠 Tools & Technology Stack

Primary Design Tools: While this is a research role, familiarity with design tools can be beneficial for understanding design deliverables and collaborating effectively with the design team. The required tools for research include statistical analysis software and potentially survey platforms.

Statistical Analysis Tools: Proficiency in tools like R, STATA, SPSS, or equivalent is required for analyzing quantitative data and extracting meaningful insights.
Survey Platforms: Experience with survey design and analysis platforms (e.g., Qualtrics, SurveyMonkey, Typeform) will be necessary for conducting quantitative research.
Usability Testing Platforms: Familiarity with remote usability testing tools (e.g., UserTesting.com, Lookback) is likely expected for conducting usability studies.

Collaboration & Handoff:

Collaboration Platforms: Tools like Slack, Microsoft Teams, or similar for team communication and collaboration are standard in remote environments.
Documentation & Knowledge Sharing: Tools like Confluence, Notion, or Google Workspace for documenting research plans, findings, and insights, and sharing knowledge with the team.
Project Management Tools: Familiarity with project management tools like Jira or Asana for tracking research projects and integrating with the product development workflow.

Research & Testing:

User Interview Tools: Video conferencing tools like Zoom or Google Meet for conducting remote user interviews.
Analytics Platforms: While the quantitative researcher may lead this, basic understanding of product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to integrate behavioral data with qualitative insights can be beneficial.
Miro or FigJam: Collaboration tools for affinity mapping, brainstorming, and synthesizing qualitative data.

📝 Enhancement Note: The tools and technology stack are inferred based on the requirements for a mixed-methods UX Researcher role and common tools used in the industry. The focus is on tools relevant to research, analysis, and collaboration in a remote setting.

👥 Team Culture & Values

Design Values: While specific design values are not explicitly stated, the company's purpose to "create life-changing products and experiences through fresh, beautiful, human-centered technology" suggests a strong emphasis on user impact, innovation, and quality. For a UX Researcher, this translates to a value for deep user understanding, rigorous research methodologies, and translating insights into meaningful product improvements.

User-Centeredness: A deep commitment to understanding and prioritizing the needs and behaviors of families and parents.
Impact: A focus on creating products that have a real, positive impact on users' lives.
Collaboration: A collaborative environment where research is integrated with product management, design, and engineering.
Rigor: A commitment to conducting high-quality, rigorous research using appropriate methodologies.

Collaboration Style:

The collaborative nature of the team implies a need for strong communication and interpersonal skills.
Cross-functional collaboration with product managers, designers, and engineers will be essential for integrating research insights into the product development process.
Working closely with the quantitative researcher suggests a collaborative approach to combining different data types for a more comprehensive understanding of the user.

📝 Enhancement Note: The design values and collaboration style are inferred from the company's stated purpose and the description of the team structure. The interpretation focuses on what these mean for a UX Researcher in this specific context.

⚡ Challenges & Growth Opportunities

Design Challenges:

Balancing Strategic and Tactical Research: The need to conduct both foundational research for long-term strategy and tactical studies for immediate usability improvements requires effective prioritization and time management.
Integrating Mixed Methods: Effectively combining qualitative and quantitative data to tell a cohesive story and provide actionable insights can be complex and requires strong analytical and synthesis skills.
Researching Sensitive Topics: Working on products related to pediatric health and family well-being may involve researching sensitive topics, requiring empathy, ethical considerations, and the ability to build trust with research participants.
Working in a Fast-Paced Startup: The rapid iteration and agile environment of a startup can present challenges in conducting in-depth research while keeping pace with product development timelines.

Learning & Development Opportunities:

Opportunity to deepen expertise in mixed-methods research and contribute to shaping the research practice within a growing company.
Gain specialized knowledge in the domain of pediatric health, behavioral science, and the application of AI in consumer products.
Potential for mentorship and leadership opportunities as the research team expands.

📝 Enhancement Note: The challenges are identified based on the nature of the role (mixed-methods, startup environment, sensitive domain) and the stated responsibilities. The growth opportunities are linked to the potential to shape the research function and gain specialized expertise.

💡 Interview Preparation

Design Process Questions:

Be prepared to discuss your end-to-end research process, from identifying research questions to delivering insights. Use specific examples from your portfolio.
Explain how you approach mixed-methods research and how you integrate qualitative and quantitative data to provide a comprehensive understanding of user behavior.
Describe a challenging research project you worked on and how you overcame obstacles to deliver valuable insights.

Company Culture Questions:

Research Huckleberry Labs' mission, values, and products. Be prepared to discuss why you are interested in working for a company focused on family well-being and pediatric health.
Discuss your experience collaborating with product managers, designers, and engineers and how you ensure research insights are effectively integrated into the product development process.
Ask thoughtful questions about the team structure, research culture, and how research is valued within the organization.

Portfolio Presentation Strategy:

Select 2-3 case studies that best showcase your mixed-methods research skills and experience in consumer products or relevant domains.
For each case study, clearly articulate the problem, research questions, methodology (explaining your choice of methods), key findings, and the impact of your research on product decisions or outcomes.
Highlight your role and specific contributions in each project.
Be prepared to answer questions about your research process, challenges, and learnings.

📝 Enhancement Note: The interview preparation advice is tailored to a mixed-methods UX Research role, emphasizing the need to showcase both methodological expertise and the ability to translate research into impact. Company-specific preparation is crucial for demonstrating genuine interest and cultural fit.

📌 Application Steps

To apply for this design position:

Submit your application through this link
Tailor your resume and cover letter to highlight your mixed-methods UX research experience, particularly in consumer products or related fields, and use relevant ATS keywords.
Prepare your online research portfolio or PDF to showcase your research process, case studies demonstrating your mixed-methods approach, and the impact of your research. Ensure it is easily accessible.
Practice presenting your portfolio case studies, focusing on clearly articulating your research questions, methodologies, findings, and the impact of your work.
Research Huckleberry Labs and their products thoroughly to demonstrate your interest and understanding of their mission and the user base you will be researching.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Mixed-Methods User Experience (UX) Researcher (Remote)