📍 Job Overview
Job Title: Lead Product Designer, ClassPass
Company: Mindbody
Location: United States
Job Type: Full-time
Category: Product Design
Date Posted: 2025-06-05
Experience Level: 8-10 years
Remote Status: Remote OK
🎨 Role Summary
- Drive user growth and business impact through strategic design and cross-functional collaboration
- Lead and mentor a team of designers, fostering a culture of critique and iteration
- Evolve design systems, processes, and practices to improve design quality and consistency
- Represent ClassPass Design in cross-functional forums, advocating for the user and driving alignment
📝 Enhancement Note: This role focuses on new customer acquisition, onboarding, and activation, making it critical for the Lead Product Designer to understand and address the needs of new users.
🖼️ Primary Responsibilities
- Partner with Product, Engineering, and Marketing to define roadmaps and shape strategy
- Represent ClassPass Design in cross-functional forums, driving user-centered decision-making
- Foster a culture of critique, collaboration, and iteration within the design team and across the organization
- Contribute to the evolution of design systems, processes, and practices in partnership with design leadership
- Ensure consistency in design quality and execution across all ClassPass workstreams
📝 Enhancement Note: The Lead Product Designer will be expected to balance strategic thinking with hands-on design work, depending on the team's needs and project priorities.
🎓 Skills & Qualifications
Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
Experience: 8-10 years of product design experience, with a strong portfolio showcasing high-craft consumer app experiences
Required Skills:
- Mastery of Figma and a strong understanding of modern UX and visual design best practices
- Proven success designing and shipping features in high-scale consumer environments
- Clear, compelling communicator who can drive alignment and momentum across disciplines
- Experience with A/B testing and experimentation frameworks (a plus)
📝 Enhancement Note: Candidates should have a strong understanding of user-centered design principles and be comfortable working in a fast-paced, dynamic environment.
🎨 Portfolio & Creative Requirements
Portfolio Essentials:
- Case studies demonstrating the design process, from research and ideation to shipping and iteration
- Examples of high-craft consumer app experiences, showcasing visual design and user experience skills
- Demonstration of strategic thinking and problem-solving, with a focus on driving user growth and business impact
- Evidence of cross-functional collaboration and stakeholder management
Process Documentation:
- Research and discovery methods, including user interviews, surveys, and competitive analysis
- Ideation and iteration techniques, such as sketching, wireframing, and prototyping
- Validation and testing approaches, such as usability testing, A/B testing, and user feedback collection
📝 Enhancement Note: The portfolio should highlight the candidate's ability to design and ship high-quality consumer app experiences, with a focus on user-centered design and strategic thinking.
💵 Compensation & Benefits
Salary Range: $161,000 to $205,000 per year
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and company holidays
- Employee wellness program and discounts on ClassPass services
Working Hours: Full-time position, with a flexible work schedule and remote work options
📝 Enhancement Note: Mindbody offers a competitive salary and benefits package, with a focus on employee wellness and work-life balance.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Wellness and Fitness Services
Company Size: 1,001-5,000 employees
Founded: 2000
Team Structure:
- Growth squad focusing on new customer acquisition, onboarding, and activation
- Collaborative, cross-functional team structure with Product, Engineering, Marketing, and Research
- Design team led by the Director of Product Design, with opportunities for mentorship and growth
Methodology:
- User-centered design approach, with a focus on research, testing, and iteration
- Agile development process, with regular sprint planning, stand-ups, and retrospectives
- Design system-driven approach, ensuring consistency and scalability across platforms and features
Company Website: Mindbody
📝 Enhancement Note: Mindbody's design culture emphasizes user-centered design, collaboration, and continuous learning, with a focus on driving business impact through strategic design.
📈 Career & Growth Analysis
Design Career Level: Lead Product Designer, responsible for driving user growth and business impact through strategic design and cross-functional collaboration
Reporting Structure: Reports directly to the Director of Product Design, with opportunities for mentorship and team leadership
Design Impact: The Lead Product Designer will have a significant impact on ClassPass's user acquisition, retention, and overall business success
Growth Opportunities:
- Potential to grow into a senior leadership role, driving design strategy and team expansion
- Opportunities for mentorship and skill development, both within the design team and across the organization
- Chance to work on high-impact projects and drive meaningful change in the wellness and fitness industry
📝 Enhancement Note: The Lead Product Designer role offers significant growth potential, with opportunities for mentorship, skill development, and leadership within the design team and across the organization.
🌐 Work Environment
Studio Type: Hybrid work environment, with a focus on collaboration and flexibility
Office Location(s): San Luis Obispo, California; Scottsdale, Arizona; New York, New York
Design Workspace Context:
- Collaborative, open-concept workspace designed to facilitate cross-functional teamwork
- Access to the latest design tools and technology, including Figma, Sketch, and Adobe Creative Suite
- Opportunities for professional development and skill-building, including workshops, conferences, and online courses
Work Schedule: Flexible work schedule, with a focus on results and work-life balance
📝 Enhancement Note: Mindbody's work environment emphasizes collaboration, flexibility, and work-life balance, with a focus on driving results and supporting employee growth.
📄 Application & Portfolio Review Process
Design Interview Process:
- Phone or video screen with the hiring manager to discuss the role, team, and company culture
- Design challenge or case study presentation, focusing on user-centered design, strategic thinking, and cross-functional collaboration
- On-site or virtual design critique with the design team, focusing on design process, execution, and feedback
- Final interview with the Director of Product Design, focusing on leadership, vision, and cultural fit
Portfolio Review Tips:
- Highlight case studies demonstrating the design process, from research and ideation to shipping and iteration
- Demonstrate a strong understanding of user-centered design principles and strategic thinking
- Showcase high-craft consumer app experiences, with a focus on visual design and user experience skills
- Include evidence of cross-functional collaboration and stakeholder management
Challenge Preparation:
- Familiarize yourself with the ClassPass product, user base, and business goals
- Prepare a design challenge or case study presentation, focusing on user-centered design, strategic thinking, and cross-functional collaboration
- Practice presenting your design process, execution, and feedback, with a focus on storytelling and clear communication
ATS Keywords: Product Design, Consumer App Experiences, Figma, UX Design, Visual Design, A/B Testing, Communication, Collaboration, Strategy, Roadmaps, Design Systems, Iteration, Critique, User Growth, Business Impact
📝 Enhancement Note: The application and interview process for the Lead Product Designer role will focus on user-centered design, strategic thinking, and cross-functional collaboration, with a strong emphasis on portfolio presentation and design challenge preparation.
🛠 Tools & Technology Stack
Primary Design Tools:
- Figma: Mastery required for this role, with a focus on collaboration, prototyping, and design system creation
- Sketch: Familiarity with this tool is a plus, with a focus on visual design and user interface design
- Adobe Creative Suite: Familiarity with these tools is a plus, with a focus on visual design, branding, and graphic design
Collaboration & Handoff:
- InVision: Used for prototyping, user testing, and design handoff to engineering teams
- Zeplin: Used for design system creation, maintenance, and collaboration with engineering teams
- Slack: Used for cross-functional team communication, collaboration, and design feedback
Research & Testing:
- UserTesting: Used for usability testing, user feedback collection, and design iteration
- Optimizely: Used for A/B testing, experimentation, and data-driven design decision-making
- Google Analytics: Used for user behavior analysis, performance measurement, and design optimization
📝 Enhancement Note: The Lead Product Designer should be comfortable working with a wide range of design tools and technology, with a focus on Figma, user-centered design, and cross-functional collaboration.
👥 Team Culture & Values
Design Values:
- User-centered design: Prioritize user needs, preferences, and behaviors in all design decisions
- Strategic thinking: Balance tactical design execution with long-term vision and business impact
- Collaboration: Foster a culture of critique, feedback, and cross-functional teamwork
- Continuous learning: Embrace a growth mindset, seeking opportunities for skill development and improvement
Collaboration Style:
- Cross-functional teamwork: Collaborate closely with Product, Engineering, Marketing, and Research to drive user growth and business impact
- Design critique: Foster a culture of open, constructive feedback and design iteration
- Design system contribution: Contribute to the evolution of the design system, ensuring consistency and scalability across platforms and features
📝 Enhancement Note: Mindbody's design culture emphasizes user-centered design, strategic thinking, collaboration, and continuous learning, with a focus on driving business impact through cross-functional teamwork.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Balancing strategic thinking with tactical design execution in a fast-paced, dynamic environment
- Driving user growth and business impact through cross-functional collaboration and stakeholder management
- Evolving design systems, processes, and practices to improve design quality and consistency across workstreams
- Adapting to changing user needs, preferences, and behaviors in the wellness and fitness industry
Learning & Development Opportunities:
- Mentorship and skill development opportunities within the design team and across the organization
- Opportunities to work on high-impact projects and drive meaningful change in the wellness and fitness industry
- Chance to attend industry conferences, workshops, and online courses to expand design skills and knowledge
📝 Enhancement Note: The Lead Product Designer role presents significant challenges and growth opportunities, with a focus on user-centered design, strategic thinking, and cross-functional collaboration.
💡 Interview Preparation
Design Process Questions:
- Walk us through your design process, from research and ideation to shipping and iteration
- Describe a time when you had to balance tactical design execution with long-term vision and business impact
- How do you approach A/B testing and experimentation in your design process?
Company Culture Questions:
- How do you foster a culture of critique, feedback, and cross-functional teamwork in your design team?
- Describe your experience with design systems, processes, and practices, and how you've evolved them to improve design quality and consistency
- How do you approach user-centered design, and how have you ensured that your designs meet the needs of diverse user groups?
Portfolio Presentation Strategy:
- Highlight case studies demonstrating your design process, from research and ideation to shipping and iteration
- Demonstrate your ability to balance tactical design execution with long-term vision and business impact
- Showcase your experience with A/B testing and experimentation, and how you've used data to inform your design decisions
📝 Enhancement Note: The interview process for the Lead Product Designer role will focus on user-centered design, strategic thinking, and cross-functional collaboration, with a strong emphasis on portfolio presentation and design challenge preparation.
📌 Application Steps
To apply for this design position:
- Submit your application through this link
- Customize your portfolio to highlight case studies demonstrating your design process, from research and ideation to shipping and iteration
- Optimize your resume for design roles, with a focus on design keywords, skills, and achievements
- Prepare for design challenges or case study presentations, focusing on user-centered design, strategic thinking, and cross-functional collaboration
- Research Mindbody's design culture, team structure, and methodology to ensure a strong cultural fit
⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.