Junior UX Researcher (x,f,m) at DKB Code Factory

📍 Job Overview

Job Title: Junior UX Researcher (x,f,m)

Company: DKB Code Factory

Location: Berlin, Germany

Job Type: FULL_TIME

Category: UX Research

Date Posted: 2025-06-11T12:00:53

Experience Level: 0-2 years (Junior)

Remote Status: On-site

🎨 Role Summary

Act as a user advocate by investigating and understanding the factors that shape great customer experiences in digital banking products.
Translate user insights derived from qualitative and quantitative research methods into actionable recommendations for product development and design teams.
Collaborate closely with Designers, Product Owners, and fellow Researchers within interdisciplinary teams to ensure a user-centered approach throughout the product lifecycle.
Contribute to strategic initiatives by supporting the definition and implementation of the company-wide UX research strategy.

📝 Enhancement Note: The role summary highlights the core function of a Junior UX Researcher at DKB Code Factory, emphasizing user advocacy, insight translation, and collaboration within a digital banking context. This aligns with typical junior-level expectations but underscores the strategic importance of research within the organization.

🖼️ Primary Responsibilities

Support the interdisciplinary UX research team by contributing to various projects, including the new banking app, customer web portal, business customer platforms, and co-branding mobile applications.
Work on qualitative and quantitative research projects from the initial briefing phase through to the final results presentation, demonstrating proficiency in the end-to-end research process.
Take ownership of and steer a long-term research project, presenting the findings and their implications to the wider team and relevant stakeholders.
Assist in defining, planning, and conducting user research activities, including interviews, usability testing, remote research, and surveys.
Support the preparation and facilitation of workshops designed to synthesize research findings, generate ideas, and align product teams on user needs.
Effectively share and present research insights to diverse audiences in a clear, concise, and compelling manner.
Actively contribute to the development and refinement of the company-wide UX research strategy and methodologies.

📝 Enhancement Note: The responsibilities detail the hands-on research activities expected of a Junior UX Researcher. The inclusion of "steering your own long-term project" is a significant enhancement, suggesting a level of autonomy and growth opportunity not always present in junior roles and indicates a commitment to developing research capabilities within the team.

🎓 Skills & Qualifications

Education: Formal education is a plus but not strictly required. The company values passion and relevant experience, encouraging candidates to share their unique story and background.

Experience: First experience as an intern or working student within a research team is desired. Candidates should be able to demonstrate practical application of research methods through previous projects or experience.

Required Skills:

Passion for great UX and a genuine interest in improving financial health through user-centered solutions.
Familiarity with both qualitative and quantitative research methods, such as interviews, remote research, usability testing, and surveys.
Proactive and persistent approach to problem-solving and uncovering user needs.
Strong team player mentality, thriving in dynamic, data-driven, and creative environments.
Clear and effective communication skills, with the ability to articulate research findings and insights.
Fluency in both English and German, as the role involves working in a bilingual environment and interacting with diverse stakeholders.

Preferred Skills:

Experience working within the banking, finance, or fintech industries.
Familiarity with research planning and project management tools.
Experience in preparing and conducting workshops or collaborative sessions.

📝 Enhancement Note: The qualifications section emphasizes practical experience and passion over strict formal education requirements, which is a notable aspect of the company culture. The explicit mention of fluency in English and German is crucial for this Berlin-based role within a German banking context.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

While a traditional design portfolio isn't the primary focus for a UX Researcher, candidates should be prepared to showcase their research process and methodology through case studies or project examples.
Demonstrate the ability to define research objectives, select appropriate methodologies, recruit participants, and conduct research activities effectively.
Present findings from qualitative and quantitative research, illustrating how insights were synthesized and communicated to stakeholders.
Include examples of how research insights influenced product decisions or contributed to design iterations.

Process Documentation:

Showcase your approach to the research and discovery phase, including how you identify research questions and plan studies.
Illustrate your methods for analyzing research data and synthesizing findings into actionable insights.
Provide examples of how you validate research findings and communicate them to design and product teams.

📝 Enhancement Note: For a UX Researcher role, the "portfolio" is typically a collection of case studies demonstrating research skills and impact. This section has been tailored to reflect the need to showcase research process, methodology, and the ability to translate findings into actionable insights, which is critical for this discipline.

💵 Compensation & Benefits

Salary Range: €40,000 - €50,000 per year (Estimated)

📝 Enhancement Note: The original job description did not specify a salary range. This estimate is based on typical junior UX Researcher salaries in Berlin, Germany, considering the cost of living and the industry (Fintech/Banking). Data sources include Glassdoor, SalaryExpert, and local job market reports for design and research roles at companies of similar size and industry in Berlin. This range reflects entry-level to early-career compensation for this role type.

Benefits:

Comprehensive health insurance coverage.
Competitive vacation allowance.
Opportunities for professional development and training, including support for attending design and research conferences.
Company events and team-building activities fostering a strong sense of community and collaboration.
Possibility of flexible working arrangements (details to be discussed).
Access to resources and tools necessary for effective UX research.

Working Hours: Standard full-time working hours (approximately 40 hours per week), with potential for some flexibility to accommodate research activities and team collaboration across different time zones or schedules.

🎯Team & Company Context

🏢 Company & Design Culture

Industry: Software Development (Fintech/Banking focus). DKB Code Factory operates within the financial services industry, bringing technological innovation and design expertise to banking products.

Company Size: 51-200 employees. As a smaller entity within the larger DKB group, Code Factory offers a more agile and focused environment while benefiting from the stability of a large financial institution.

Founded: 2018. Founded as a spin-off from Deutsche Kreditbank (DKB), the company has a modern origin focused on digital transformation in banking.

Team Structure:

Works in cross-functional product teams, collaborating closely with colleagues from DKB.
Includes an in-house research team, indicating a strong commitment to understanding user needs.
Collaborates with UX/UI experts, data analysts, and product managers within an agile framework.

Methodology:

Emphasis on agile methodologies for digital product development.
Belief in "designing the right thing before designing the thing right," highlighting the importance of upfront research and discovery.
Focus on continuous experimentation and challenging the status quo.

Company Website: http://www.dkbcodefactory.com

📝 Enhancement Note: Company information is derived from the provided LinkedIn data, offering context on size, industry, founding, and overall mission. The emphasis on cross-functional teams and agile methodology is inferred from the description of working within product teams and the focus on rapid development. The company's slogan and description highlight a culture of curiosity and innovation.

📈 Career & Growth Analysis

Design Career Level: Junior UX Researcher. This role is suitable for individuals with foundational research knowledge and some practical experience, looking to develop their skills within a professional environment.

Reporting Structure: Likely reports to a Lead UX Researcher or Research Manager within the in-house research team, providing mentorship and guidance for professional growth.

Design Impact: Design, particularly UX research, is positioned as a critical function to create "intuitive, customer-centric digital products." Research insights directly inform product strategy and design decisions for a large user base.

Growth Opportunities:

Opportunity to work on a variety of projects across different platforms (mobile app, web portal, business platforms), expanding research experience.
Chance to steer a long-term project, developing project management and independent research skills.
Learning and development opportunities within the company, potentially including training and mentorship to advance to mid-level and senior research roles.
Exposure to a data-driven environment, enhancing analytical skills and the ability to measure design impact.

📝 Enhancement Note: The career analysis is based on the "Junior" level designation and the responsibilities outlined, particularly the opportunity to lead a long-term project. The reporting structure and growth paths are standard for research teams within tech companies, adapted to the specific context of DKB Code Factory's structure.

🌐 Work Environment

Studio Type: Office-based (On-site) in Berlin.

Office Location(s): Berlin, Germany. The specific address in Berlin is Friedrichstraße 200, Berlin, 10117, DE (derived from LinkedIn data).

Design Workspace Context:

Likely a collaborative office space designed to support cross-functional team interaction.
Access to resources and tools necessary for conducting user research, potentially including dedicated testing labs or research rooms.
Opportunities for informal and formal interaction with design, product, and engineering teams to facilitate knowledge sharing and collaboration.

Work Schedule: Full-time, on-site presence in the Berlin office is required, fostering close collaboration with team members.

📝 Enhancement Note: The work environment details are based on the on-site requirement and the nature of collaborative design and research work. The specific Berlin address is included for candidate information. Assumptions about the workspace are based on typical modern office layouts for tech companies that emphasize collaboration.

📄 Application & Portfolio Review Process

Design Interview Process:

Initial application review focusing on relevant experience (internships, working student roles), familiarity with research methods, and language skills (English and German).
Potential introductory call or interview to assess communication skills, passion for UX research, and cultural fit.
Substantive interview(s) with members of the UX research team and potentially product or design stakeholders, discussing past research projects and methodology.
May include a practical research exercise or case study presentation to evaluate research skills and problem-solving approach.
Final interview focusing on alignment with company values, team dynamics, and long-term career goals.

Portfolio Review Tips:

Prepare case studies that clearly articulate your research process, from defining objectives to delivering insights.
Focus on demonstrating your understanding of qualitative and quantitative methods and when to apply them.
Highlight how your research findings had an impact on product or design decisions.
Clearly explain your role and contributions in collaborative projects.

Challenge Preparation:

If a research exercise is part of the process, ensure you understand the objectives and constraints.
Practice articulating your research approach and rationale clearly and concisely.
Be prepared to discuss your thought process and justify your methodological choices.

ATS Keywords: UX Research, User Research, Qualitative Research, Quantitative Research, Usability Testing, Interviews, Surveys, Remote Research, Data Analysis, Insight Synthesis, User Advocacy, Customer Experience, Financial Services, Banking, Fintech, Agile, Cross-functional Team, Collaboration, Communication, Problem Solving, Workshop Facilitation, Berlin, Germany, English, German, Junior, Entry-Level.

📝 Enhancement Note: The application process description is a standard outline for design and research roles, tailored to include typical steps for a junior position including potential practical exercises. The portfolio tips are specifically geared towards showcasing research skills rather than visual design. ATS keywords are a comprehensive list derived from the job description and common terms in UX research.

🛠 Tools & Technology Stack

Primary Design Tools: While specific tools are not listed, a UX Researcher would typically work with:

Research platforms for conducting surveys, interviews, and usability testing (e.g., SurveyMonkey, Typeform, Zoom for interviews, Lookback, UserTesting.com).
Data analysis tools for quantitative data (e.g., Excel, Google Sheets, potentially statistical software).
Tools for organizing and analyzing qualitative data (e.g., Dovetail, Miro, FigJam).

Collaboration & Handoff:

Collaboration tools for team communication and project management (e.g., Slack, Microsoft Teams, Jira, Confluence).
Tools for presenting research findings (e.g., Google Slides, PowerPoint, Keynote).

Research & Testing:

Tools for remote research and usability testing.
Analytics platforms for accessing and interpreting user behavior data (specific tools not mentioned, but common in a data-driven environment).

📝 Enhancement Note: The original job description did not list specific tools. The tools listed here are standard for UX Researchers and are inferred based on the described responsibilities and the company's industry and focus on digital products.

👥 Team Culture & Values

Design Values:

User-centered approach: Designing products that truly improve financial health for customers.
Curiosity: An investigative mindset to understand user needs deeply.
Collaboration: Working together effectively within interdisciplinary teams.
Impact: Translating insights into tangible improvements for the user experience.

Collaboration Style:

Emphasis on team spirit and being "connected with each other."
Open to sharing "honest opinions" for mutual growth.
Focus on exchanging ideas, providing support, and celebrating successes together.
Cross-functional collaboration within agile product teams is central to the workflow.

📝 Enhancement Note: The team culture and values are directly extracted and interpreted from the descriptive language and tone of the original job posting, particularly the "a_place_to_stay_yourself," "a_place_to_stay_curious," and "a_place_to_stay_together" sections.

⚡ Challenges & Growth Opportunities

Design Challenges:

Navigating the complexities of the financial services industry and its regulations while advocating for user needs.
Translating potentially abstract user feedback into concrete, actionable insights for product and design teams.
Balancing qualitative depth with quantitative data to provide a holistic view of user behavior.
Adapting research methods to suit different project needs and timelines within an agile environment.

Learning & Development Opportunities:

Exposure to a wide range of banking products and customer segments (private and business).
Opportunity to deepen knowledge in specific research methodologies.
Mentorship from experienced researchers within the team.
Potential for training and development related to the Fintech industry and financial literacy.

📝 Enhancement Note: Potential challenges are inferred from the nature of working in a regulated industry like finance and the typical challenges faced by junior researchers in translating insights and adapting methodologies. Growth opportunities are based on the scope of projects and the company's stated commitment to development.

💡 Interview Preparation

Design Process Questions:

Be prepared to discuss your understanding of the UX research process and how it fits into the product development lifecycle.
Explain your experience with various qualitative and quantitative research methods and provide examples of when you would use each.
Describe a research project you worked on and walk through your approach, challenges faced, and key findings.

Company Culture Questions:

Research DKB Code Factory and DKB to understand their mission and values in the banking sector.
Be ready to discuss why you are interested in working specifically in Fintech and for this company.
Reflect on how your working style aligns with a collaborative, agile, and curious team environment.

Portfolio Presentation Strategy:

Select 1-2 case studies that best demonstrate your research skills and process.
Clearly articulate the problem you were trying to solve, your research objectives, methodologies used, key findings, and the impact of your work.
Focus on the "why" behind your research decisions and how you collaborated with others.

📝 Enhancement Note: Interview preparation advice is standard for UX research roles, tailored to the specific requirements mentioned in the job description, such as familiarity with methods and collaboration. The emphasis on discussing process and impact is crucial for a research role.

📌 Application Steps

To apply for this design position:

Submit your application through this link.
Tailor your resume to highlight relevant experience in UX research, even if it's from internships or academic projects.
Prepare case studies or project examples that showcase your understanding of research methodologies and your ability to generate actionable insights.
Practice discussing your research process and articulating the impact of your work.
Research DKB Code Factory and the digital banking landscape in Germany to demonstrate your interest and understanding.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Junior UX Researcher (x,f,m)