Academy Design Consultant I - Global Technology at GHR

📍 Job Overview

Job Title: Academy Design Consultant I - Global Technology

Company: GHR

Location: Charlotte, North Carolina, United States

Job Type: On-site

Category: Instructional Design

Date Posted: 2025-06-04

Experience Level: 2-5 years

Remote Status: On-site

🎨 Design Role Summary

Design and develop multiple Academy programs, including job task analysis, learning maps, and curriculum builds.
Collaborate with Academy teammates and Line of Business partners to drive performance improvement and readiness initiatives.
Manage program data and analytics, and maintain project tracking systems.
Demonstrate strong organizational, communication, and technical skills, with a focus on instructional design and executive presence.

📝 Enhancement Note: This role focuses on instructional design and program management, requiring strong organizational and communication skills. While not a typical design role, it involves creating learning materials and collaborating with stakeholders, making it relevant to design professionals seeking to expand their skillset.

🖼️ Primary Design Responsibilities

Analyze and design multiple Academy programs, including developing and deploying deliverables and communications.
Aggregate information from multiple sources to build and maintain credibility and influence with Academy teammates and stakeholders.
Build training materials that demonstrate learning transference and identify improvement opportunities to ensure Academy programs leverage industry best practices.
Partner with Line of Business (LOB) partners to determine readiness/deployment needs and assess program impacts.
Support regulatory/content requests, complete document reviews with key partners/principal reviews, and respond to program-specific escalations.
Collaborate with Academy Leader and/or Design Manager to execute annual learning plan.

📝 Enhancement Note: While this role is not focused on visual design, it involves creating learning materials and collaborating with stakeholders, making it relevant to design professionals seeking to expand their skillset into instructional design.

🎓 Design Skills & Qualifications

Education: Bachelor's degree in Instructional Design, Education, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: Minimum of 2 years of experience supporting training for tech teams or applicable Academy experience.

Required Design Skills:

Instructional design and development
Strong project management and organizational skills
Ability to work under pressure and manage multiple projects with compressed timelines
Strong proficiency in Word and PowerPoint
Excellent interpersonal, relationship, and written/verbal communication skills
Ability to work with business leaders and cross-functional teams
Demonstrated problem-solving skills and ability to escalate and gain resolution as needed
Ability to turn complex ideas into well-structured materials and presentations
Detail-oriented with strong organizational and planning capabilities
Ability to work independently and as a strong team player

Preferred Design Skills:

Experience with instructional design tools
Familiarity with the Global Technology organization
Ability to convey new ideas and proposals
Strong presentation skills

📝 Enhancement Note: While this role is not focused on visual design, it requires strong instructional design skills and the ability to collaborate with stakeholders, making it relevant to design professionals seeking to expand their skillset into instructional design.

🎨 Portfolio & Creative Requirements

Portfolio Essentials:

Demonstrate experience in instructional design and program management
Showcase ability to create learning materials and collaborate with stakeholders
Highlight any relevant experience with Academy programs or tech team training

Design Process Documentation:

Include research and discovery phase, focusing on understanding learning objectives and audience needs
Showcase ideation and iteration methods, demonstrating ability to refine and improve learning materials
Demonstrate validation and testing approaches, highlighting ability to gather and incorporate user feedback

💵 Compensation & Benefits

Salary Range: $68,800.00 - $107,100.00 annualized salary, offers to be determined based on experience, education, and skill set.

Benefits:

Paid Time Off
Industry-Leading Benefits
Resources and Support

Working Hours: 40 hours per week

📝 Enhancement Note: The salary range provided is based on the job description and market research for instructional design roles in the Charlotte, North Carolina area.

🎯 Design Team & Company Context

🏢 Company & Design Culture

Industry: Software Development

Company Size: 51-200 employees

Founded: Not specified

Design Team Structure:

Collaborative team structure with Academy teammates and Line of Business partners
Flat reporting structure with Academy Leader and/or Design Manager
Cross-functional collaboration with various teams across the organization

Design Methodology:

User-centered design approach, focusing on learning objectives and audience needs
Iterative design process, incorporating feedback and continuous improvement
Data-driven decision-making, leveraging program data and analytics

Company Website: GHR

📝 Enhancement Note: GHR is a global human resources consulting firm, focusing on providing innovative solutions to help businesses build and manage their workforces. Their design team collaborates with various teams across the organization to drive performance improvement and readiness initiatives.

📈 Design Career & Growth Analysis

Design Career Level: Mid-level Instructional Designer, with potential for growth into senior roles or leadership positions within the Academy organization.

Reporting Structure: Reports directly to Academy Leader and/or Design Manager, with opportunities for cross-functional collaboration with various teams across the organization.

Design Impact: Designs and develops Academy programs that drive performance improvement and readiness initiatives, impacting the overall success of the company.

Growth Opportunities:

Expanding instructional design skills and expertise
Gaining experience in program management and leadership
Developing relationships with stakeholders across the organization

📝 Enhancement Note: This role offers opportunities for growth within the Academy organization, with potential for advancement into senior roles or leadership positions. Additionally, the collaborative nature of the role provides opportunities for cross-functional learning and skill development.

🌐 Design Work Environment

Studio Type: Hybrid work environment, with both on-site and remote work options available.

Office Location(s): Charlotte, North Carolina, United States

Design Workspace Context:

Collaborative workspace, with opportunities for cross-functional team interaction
Access to various tools and resources to support instructional design and program management
Flexible work schedule, with opportunities for remote work and flexible hours

Work Schedule: 40 hours per week, with opportunities for flexible scheduling and remote work.

📝 Enhancement Note: The work environment for this role is collaborative and flexible, with opportunities for cross-functional team interaction and remote work. The design workspace is equipped with various tools and resources to support instructional design and program management.

📄 Design Application & Portfolio Review Process

Design Interview Process:

Initial phone or video screen to assess communication and technical skills
On-site or virtual interview with Academy Leader and/or Design Manager, focusing on instructional design experience and cultural fit
Final interview with key stakeholders, assessing problem-solving skills and ability to work with various teams across the organization

Portfolio Review Tips:

Highlight experience in instructional design and program management
Demonstrate ability to create learning materials and collaborate with stakeholders
Showcase any relevant experience with Academy programs or tech team training

Design Challenge Preparation:

Prepare for behavioral and technical interview questions, focusing on instructional design experience and problem-solving skills
Research the company and Academy organization, understanding their mission, values, and culture
Practice presenting learning materials and collaborating with stakeholders

Design ATS Keywords:

Instructional Design, Learning Development, Program Management, Academy, Training, Curriculum, Learning Maps, Job Task Analysis, Stakeholder Management, Collaboration, Communication, Project Management, Attention to Detail, Process Design, Problem-Solving

📝 Enhancement Note: The design interview process for this role focuses on assessing instructional design experience, communication skills, and cultural fit. The portfolio review process emphasizes highlighting experience in instructional design and program management, with a focus on creating learning materials and collaborating with stakeholders.

🛠 Design Tools & Technology Stack

Primary Design Tools:

Articulate (eLearning authoring tool)
Adobe Captivate (eLearning authoring tool)
Microsoft Office Suite (Word, PowerPoint, Excel)

Design Collaboration & Handoff:

Microsoft Teams (collaboration and communication platform)
SharePoint (document management and collaboration platform)

Design Research & Testing:

Google Analytics (web analytics platform)
SurveyMonkey (online survey platform)
UsabilityHub (user testing platform)

📝 Enhancement Note: The primary design tools for this role focus on eLearning authoring, with a focus on creating engaging and effective learning materials. The design collaboration and handoff tools emphasize efficient communication and collaboration with stakeholders across the organization.

👥 Design Team Culture & Values

Design Values:

Innovation: Continuously seeking new and better ways to design learning materials and improve program outcomes
Collaboration: Working closely with Academy teammates and stakeholders to drive performance improvement and readiness initiatives
User-centered: Focusing on learning objectives and audience needs to create effective and engaging learning materials
Data-driven: Leveraging program data and analytics to inform design decisions and measure impact

Design Collaboration Style:

Cross-functional collaboration with various teams across the organization
Regular design critiques and feedback sessions to improve learning materials and program outcomes
Open communication and active listening to ensure all voices are heard and considered

📝 Enhancement Note: The design team culture for this role emphasizes innovation, collaboration, and user-centered design. The design collaboration style focuses on cross-functional teamwork and active listening to ensure all voices are heard and considered.

⚡ Design Challenges & Growth Opportunities

Design Challenges:

Keeping up with rapidly evolving learning technologies and trends
Managing multiple priorities and projects simultaneously
Balancing the needs of various stakeholders and ensuring program outcomes meet expectations
Continuously improving learning materials and program outcomes, despite limited resources and tight deadlines

Learning & Development Opportunities:

Attending industry conferences and workshops to stay up-to-date on instructional design best practices
Participating in mentorship programs to gain insights and guidance from experienced instructional designers
Pursuing relevant certifications and advanced degrees to enhance instructional design skills and expertise

📝 Enhancement Note: The design challenges for this role focus on keeping up with rapidly evolving learning technologies and trends, managing multiple priorities and projects simultaneously, and balancing the needs of various stakeholders. The learning and development opportunities emphasize staying up-to-date on instructional design best practices, gaining insights and guidance from experienced instructional designers, and pursuing relevant certifications and advanced degrees to enhance instructional design skills and expertise.

💡 Design Interview Preparation

Design Process Questions:

Describe your experience with instructional design and program management
How do you approach creating learning materials that demonstrate learning transference and engage learners?
Can you provide an example of a time when you had to manage multiple priorities and projects simultaneously, and how did you ensure program outcomes met expectations?

Company & Design Culture Questions:

How do you see yourself contributing to our design team's mission and values?
Can you describe a time when you had to work with a diverse group of stakeholders, and how did you ensure their needs were met?
How do you approach continuous learning and improvement, both for yourself and the programs you design?

Portfolio Presentation Strategy:

Highlight your experience in instructional design and program management
Demonstrate your ability to create learning materials that engage learners and meet learning objectives
Showcase your problem-solving skills and ability to work with various teams across the organization

📝 Enhancement Note: The design interview preparation for this role focuses on assessing instructional design experience, problem-solving skills, and cultural fit. The portfolio presentation strategy emphasizes highlighting experience in instructional design and program management, with a focus on creating learning materials that engage learners and meet learning objectives.

📌 Application Steps

To apply for this instructional design position:

Submit your application through this link
Tailor your resume to highlight your instructional design experience and relevant skills
Prepare a portfolio showcasing your experience in instructional design and program management, with a focus on creating learning materials that engage learners and meet learning objectives
Research the company and Academy organization, understanding their mission, values, and culture
Practice presenting your portfolio and responding to behavioral and technical interview questions, focusing on your instructional design experience and problem-solving skills

⚠️ Important Notice: This enhanced job description includes AI-generated insights and design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Academy Design Consultant I - Global Technology