📍 Job Overview
Job Title: Part-time Framer
Company: Michaels Stores
Location: Dallas, TX
Job Type: Part-time
Category: Custom Framing / Retail Design
Date Posted: June 10, 2025
Experience Level: Entry-Level (0-2 years)
Remote Status: On-site
🎨 Role Summary
- Engage customers to understand their artistic vision and framing needs, providing personalized design solutions.
- Execute custom framing orders with precision and attention to detail, ensuring high-quality craftsmanship.
- Maintain the organization and visual merchandising standards of the ready-made frame department, contributing to an inspiring retail environment.
- Support overall store operations, including customer service, stocking, and maintaining a safe and clean workspace.
🖼️ Primary Responsibilities
- Consult with customers to select appropriate framing materials, including mats, glass, and frames, to complement their artwork and personal style.
- Utilize measuring tools and framing equipment accurately to cut materials and assemble custom frames according to specifications.
- Adhere to established Standard Operating Procedures (SOPs) for framing production, ensuring quality control and timely completion of orders.
- Assist customers in selecting ready-made frames and other art supplies, providing product information and design advice.
- Receive, process, and manage custom framing orders from initial consultation through completion and customer pickup.
- Maintain a clean, organized, and safe framing workspace, including regular cleaning of equipment and disposal of waste materials.
- Support store-wide initiatives, including replenishment, merchandising, and maintaining visual standards in the framing and art supply areas.
- Operate the cash register and handle transactions accurately, providing friendly and efficient customer service.
🎓 Skills & Qualifications
Education: A high school diploma or equivalent is typically preferred. While not explicitly stated, coursework or training in art, design, or related fields can be beneficial for understanding aesthetics and color theory relevant to framing.
Experience: 0-2 years of experience are required. Previous experience in a retail setting, particularly one involving customer service and product sales, is preferred. Experience in a craft or art supply store is a strong asset. A personal interest or background in art or design can also be valuable.
Required Skills:
- Basic computer proficiency for order entry and system navigation.
- Accurate basic measuring skills using rulers and tape measures.
- Ability to operate framing equipment safely and effectively (training may be provided).
- Ability to operate a glass cutter with precision.
- Strong customer service and interpersonal skills.
- Ability to follow detailed instructions and Standard Operating Procedures (SOPs).
- Basic cash handling skills.
Preferred Skills:
- Previous retail sales experience, including experience selling products and services.
- Experience in a custom framing environment.
- Knowledge of art materials, styles, and conservation practices.
- Basic understanding of design principles (color theory, composition).
- Ability to work effectively in a fast-paced retail environment.
🎨 Portfolio & Creative Requirements
Portfolio Essentials: While a formal design portfolio is not typically required for this entry-level role, demonstrating an interest in or experience with creative projects can be beneficial. Be prepared to discuss any personal art, craft, or framing projects you have completed.
Process Documentation: Not applicable for a formal portfolio submission. However, be ready to discuss your approach to problem-solving or creative tasks, even if not formally documented.
💵 Compensation & Benefits
Salary Range: Based on the provided information, the starting wage is $11.25 per hour. This aligns with typical entry-level retail wages in the Dallas, Texas area, considering the part-time nature of the role and the basic skill requirements. Wages can vary based on specific location, experience, and local minimum wage laws.
Benefits:
- Medical, dental, and vision health insurance (details regarding eligibility for part-time roles should be confirmed).
- Paid time off (details regarding accrual and eligibility for part-time roles should be confirmed).
- Tuition assistance program.
- Generous employee discounts on merchandise.
- Additional benefits may include retirement savings plans (e.g., 401k) and employee assistance programs, details of which should be verified.
Working Hours: This is a part-time position. Specific working hours will vary depending on business needs, including nights, weekends, and early mornings, common in a retail environment. Flexibility in scheduling is likely required.
🎯Team & Company Context
🏢 Company & Design Culture
Industry: Retail (Arts, Crafts, and Framing)
Company Size: Over 10,001 employees globally, with over 1,300 stores in the US and Canada. Michaels is a large, established retail chain.
Founded: 1973
Team Structure: Framers typically work within the Custom Framing department of a Michaels store. They report to a Framing Manager or Store Manager. Collaboration with other store associates is essential for providing comprehensive customer service and maintaining store operations.
Methodology: The framing process follows established procedures for consultation, measurement, cutting, assembly, and quality control. While there's room for creative input in design consultation, technical execution adheres to specific guidelines to ensure consistent quality and safety.
Company Website: https://www.michaels.com
📈 Career & Growth Analysis
Design Career Level: This role is an entry-level position focused on technical framing skills and customer service within the Custom Framing department. It provides a foundation in framing techniques and retail operations.
Reporting Structure: Reports likely to a Framing Manager or Store Manager, working alongside other framers and store associates.
Design Impact: Design impact is primarily focused on assisting individual customers in selecting framing solutions that enhance their artwork, contributing to customer satisfaction and sales goals within the framing department.
Growth Opportunities:
- Advancement within the Custom Framing department to roles with more responsibility, such as Lead Framer or Framing Manager.
- Potential to move into other areas of store management or operations.
- Development of enhanced framing skills and techniques through on-the-job training and potentially company-provided resources.
- Opportunity to build sales and customer relationship skills, valuable for future retail or customer-facing roles.
🌐 Work Environment
Studio Type: Retail store environment, specifically the Custom Framing area which includes a dedicated workspace for cutting and assembling frames.
Office Location(s): Dallas-5500 Greenville Ave Ste 700, Dallas, TX.
Design Workspace Context:
- The framing workspace is a functional area equipped with specialized tools and machinery for cutting and joining frames, matting, and glass.
- It requires adherence to safety protocols due to the use of sharp tools and equipment.
- Collaboration is key, working closely with other framers and store staff to manage workflow and customer needs.
Work Schedule: Part-time hours, which will include a mix of daytime, evening, and weekend shifts to align with store operating hours and customer traffic. Flexibility is important.
📄 Application & Portfolio Review Process
Design Interview Process:
- Initial application screening based on resume and basic qualifications.
- Interview(s) with a Store Manager or Framing Manager. This may involve questions about customer service experience, retail background, problem-solving skills, and interest in art/framing.
- A practical assessment of basic measuring skills or potentially a brief demonstration of handling materials might be included.
Portfolio Review Tips: While a formal portfolio isn't required, be prepared to discuss any personal creative projects, particularly those involving crafts, art, or previous framing attempts. Highlight your ability to follow instructions and work carefully with materials.
Challenge Preparation: Be ready to discuss how you would handle a customer inquiry about framing, how you would approach a simple measuring task, or how you would ensure accuracy in your work. Safety awareness in a workshop environment is also a likely topic.
ATS Keywords: Customer Service, Framing, Custom Framing, Retail, Sales, Cash Handling, Basic Computer Skills, Measuring Skills, Art, Crafts, Problem Solving, Communication Skills, Teamwork, Safety, Retail Operations, Merchandising, Stocking.
🛠 Tools & Technology Stack
Primary Design Tools:
- Manual and/or automated mat cutters for precision cutting of mat board.
- Frame joiners (e.g., underpinners) to assemble frame corners.
- Glass cutter and related safety equipment.
- Measuring tapes, rulers, and squares for accurate measurements.
- Various hand tools for assembly and finishing.
Collaboration & Handoff:
- Point of Sale (POS) system for entering custom framing orders and processing transactions.
- Internal communication systems (e.g., store radios, internal messaging) for coordinating with team members.
Research & Testing: Not applicable in the traditional design sense. Focus is on accurate execution and customer satisfaction with the final product.
👥 Team Culture & Values
Design Values:
- Fueling the joy of creativity: Assisting customers in preserving and presenting their artwork aligns with the company's core purpose.
- Customer focus: Providing friendly service and creating personalized framing solutions.
- Quality and craftsmanship: Ensuring framing work is completed accurately and with attention to detail.
- Teamwork: Collaborating with colleagues to maintain the framing area and support overall store operations.
Collaboration Style: Collaboration is essential within the framing team and across the store. Framers work together on orders, support each other in busy periods, and communicate with other departments to ensure a smooth customer experience.
⚡ Challenges & Growth Opportunities
Design Challenges:
- Balancing creative design consultation with practical framing limitations and customer budget constraints.
- Accurately measuring and cutting materials to precise specifications to avoid waste and ensure a perfect fit.
- Handling delicate or valuable artwork with care during the framing process.
- Managing multiple framing orders simultaneously while maintaining quality and meeting deadlines.
Learning & Development Opportunities:
- Hands-on training in various framing techniques and equipment operation.
- Development of customer service and sales skills in a retail environment.
- Increased knowledge of art materials, framing options, and design principles relevant to framing.
- Potential for cross-training in other areas of the store.
💡 Interview Preparation
Design Process Questions:
- Describe a time you helped someone with a creative project or solved a problem involving detailed work.
- How would you approach helping a customer choose the right frame for their artwork?
- How do you ensure accuracy when working with measurements and materials?
Company Culture Questions:
- What interests you about working at Michaels and specifically in the Custom Framing department?
- How do you handle working in a busy retail environment?
- Describe a time you worked effectively as part of a team.
Portfolio Presentation Strategy: Be prepared to discuss your interest in art or crafts and any relevant personal projects. If you have framed anything yourself, be ready to share your process and the outcome (photos are helpful but not required). Focus on demonstrating attention to detail, ability to follow instructions, and a willingness to learn technical skills.
📌 Application Steps
To apply for this design position:
- Submit your application through this link
- Prepare your resume, highlighting any experience in retail, customer service, or roles requiring attention to detail and manual dexterity.
- Consider how you can articulate your interest in art, crafts, or framing during the interview process.
- Research Michaels' company values and customer service philosophy to demonstrate alignment.