In-Home Design Consultant ($150k-250k)

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Express Flooring

Location: Tulsa, OK

Job Type: 1099 – Direct Seller (Contractor)

Category: Sales Operations / Field Sales

Date Posted: 2026-09-10

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive in-home sales consultations by providing customized flooring solutions and guiding customers through the decision-making process.

• Manage the full sales cycle from initial appointment to signed agreement, focusing on a one-call-close strategy.

• Achieve and exceed individual sales goals within an uncapped commission structure, with significant earning potential.

• Collaborate with internal teams to ensure a seamless customer experience from sale to installation.

• Leverage provided tools and marketing support to manage a sales pipeline and generate consistent opportunities.

📝 Enhancement Note: While this role is primarily a sales position, its emphasis on managing client interactions, understanding project needs, and ensuring a smooth transition to fulfillment aligns it with certain aspects of Sales Operations, particularly in field sales enablement and process management. The "1099 – Direct Seller" classification indicates an independent contractor status, which means candidates will be responsible for their own taxes and benefits beyond what is optionally offered.

📈 Primary Responsibilities

• Conduct in-home consultations with homeowners to understand their needs, lifestyle, and project goals for flooring solutions.

• Present curated product selections and design recommendations, educating customers on features, benefits, and financing options.

• Prepare accurate measurements, project estimates, and proposals to drive the sale to a signed agreement during the initial appointment.

• Proactively manage a personal sales pipeline and schedule, ensuring consistent follow-up and pursuit of new opportunities.

• Partner with internal operations and installation teams to ensure a seamless customer journey post-sale.

• Consistently achieve and exceed individual sales targets and performance metrics.

• Maintain a professional demeanor and brand representation during all customer interactions.

• Utilize company-provided technology (e.g., iPad) for appointment management, product visualization, and proposal generation.

📝 Enhancement Note: The core responsibilities highlight a strong focus on direct client engagement and closing business in a field sales capacity. The mention of "partner with internal teams" suggests a need for effective communication and coordination, bridging the gap between sales and operational execution, which is a key function within Sales Operations.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required.

• College degree preferred. Experience:

• Minimum of 2 years of in-home sales, outside sales, or consultative sales experience.

• Demonstrated track record of consistently meeting or exceeding sales goals. Required Skills:

• Exceptional communication, presentation, and interpersonal skills for effective relationship building.

• Strong consultative selling abilities, with a focus on understanding customer needs and providing tailored solutions.

• Proven ability to manage a personal schedule and sales pipeline independently, demonstrating an entrepreneurial mindset.

• Confidence and proficiency in a one-call-close sales environment.

• Excellent time management and organizational skills to handle multiple in-home appointments daily.

• Ability to effectively educate customers on product options, financing, and promotions.

• Basic measurement and estimation skills for project proposals. Preferred Skills:

• Experience in the flooring, home improvement, or interior design industries.

• Familiarity with CRM systems for managing customer interactions and sales pipelines.

• Proficiency in using sales enablement tools and technology (e.g., tablets for presentations).

• Strong negotiation and closing skills.

📝 Enhancement Note: The emphasis on "entrepreneurial mindset" and "managing your schedule and pipeline independently" suggests that candidates with experience in roles requiring self-direction and performance accountability will be highly valued. This aligns with the proactive nature expected in sales operations support roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a history of successfully closing deals, ideally with examples of complex sales cycles or challenging client needs.

• Demonstrate the ability to manage a sales pipeline, including lead qualification, follow-up, and conversion strategies.

• Highlight experience in consultative selling, with examples of how you've identified customer needs and presented tailored solutions.

• Provide evidence of exceeding sales targets, quantifiable with specific metrics or achievements.

• Include examples of how you've educated customers on product features, benefits, and financing options. Process Documentation:

• While a formal "process documentation" is less common for a direct sales role, candidates should be prepared to discuss their personal sales process, from initial lead engagement to closing and post-sale follow-up.

• Be ready to explain how you manage your time, schedule appointments, and prioritize leads effectively.

• Prepare to discuss how you leverage tools and technology to streamline your sales activities and enhance the customer experience.

📝 Enhancement Note: For this role, the "portfolio" will likely be demonstrated through the candidate's resume, interview discussions, and potentially role-playing scenarios rather than a formal document. The focus will be on their ability to articulate and prove their sales process and success metrics.

💵 Compensation & Benefits

Salary Range: $150,000 - $250,000+ annually (Uncapped Commission)

• Explanation: The provided range of $150,000 to $250,000 represents the average to high-end earnings for successful Design Consultants in their first year. Top performers are noted to exceed $300,000 annually. This is a commission-only role (1099 contractor), meaning compensation is directly tied to sales performance.

Benefits:

• Paid Training: A comprehensive 7-week paid training program is provided.

• Ongoing Coaching and Development: Continuous support and skill enhancement opportunities are available.

• Optional Contractor Benefits Program: Access to a program offering discounts and resources for independent contractors.

• Provided Tools: Company-provided iPad and measuring tools to facilitate sales consultations.

• Lead Generation: Pre-scheduled appointments and marketing support to drive new opportunities.

Working Hours:

• Availability to work evenings and weekends is required, as these are peak times for customer availability.

• While not a standard 40-hour work week, the role demands significant time commitment to manage appointments and sales activities effectively.

📝 Enhancement Note: The salary is entirely commission-based, making it highly variable. The listed range reflects the company's stated average and top performer earnings. Candidates should understand the implications of a 1099 status, including self-employment taxes and the lack of traditional employee benefits like health insurance, paid time off, or retirement contributions, beyond the optional program offered.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Retail / Flooring Solutions

Company Size: Express Flooring is a rapidly expanding company, indicating a dynamic and growing environment. The exact employee count isn't specified, but their multi-state presence suggests a significant operation.

Founded: The founding date is not specified, but the company is positioned as a "leading provider" and "trusted brand," implying a well-established presence in the market.

Team Structure:

• The role operates as an individual contributor within a field sales team.

• While not directly part of a centralized "Revenue Operations" or "Sales Operations" team in the traditional sense, this role interfaces with internal support teams (e.g., scheduling, installation coordination) that are crucial for operational efficiency.

• Collaboration with sales leadership is emphasized, with "sales leadership invested in your success." Methodology:

• The company emphasizes a data-driven approach to marketing and lead generation to ensure a steady flow of opportunities.

• The sales process is designed for efficiency, with a focus on a "one-call-close" strategy and leveraging technology.

• Customer experience is a key focus, aiming for seamless transitions from sale to installation.

Company Website: http://www.expressflooring.com/

📝 Enhancement Note: The company culture appears to be performance-driven, emphasizing ambition, results, and unlimited earning potential. The focus on a "trusted brand" and "proven systems" suggests a structured approach to sales and customer service, even within a contract role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced, high-earning sales professional within the field sales domain. While not a traditional "operations" role, it requires operational discipline in managing one's territory, schedule, and sales pipeline.

Reporting Structure:

• The Design Consultant reports to sales leadership within Express Flooring.

• They operate independently in the field, managing their own appointments and client interactions. Operations Impact:

• Directly contributes to revenue generation through closing sales.

• Influences customer satisfaction and brand reputation through in-home consultations and service delivery.

• Provides feedback on product, process, and customer needs that can inform broader operational improvements. Growth Opportunities:

• Earning Potential: The primary growth opportunity is uncapped commission, allowing for significant income increases based on performance.

• Skill Development: The 7-week paid training program and ongoing coaching provide opportunities to hone consultative selling skills, product knowledge, and closing techniques.

• Leadership Potential: While not explicitly stated, high-performing individuals may have opportunities for advancement into sales leadership or management roles within Express Flooring over time.

• Market Expansion: As a growing company, there may be opportunities to expand into new territories or take on larger client accounts.

📝 Enhancement Note: For a sales role, "growth" is often defined by increased earning potential and expanded client base. The structured training and ongoing support indicate a commitment to developing their sales force, which can indirectly foster skills relevant to operational efficiency and client management.

🌐 Work Environment

Office Type: This is a field-based, in-home sales role. The "office" is the customer's home.

Office Location(s): The role is based in Tulsa, OK, requiring travel throughout an assigned market.

Workspace Context:

• You will be provided with a company iPad and measuring tool to conduct consultations and manage appointments.

• The role requires independent work, managing your own schedule and travel between appointments.

• Collaboration occurs primarily with internal support teams (e.g., for scheduling, installation) and sales leadership. Work Schedule:

• Requires availability to work evenings and weekends to accommodate customer schedules.

• While not a fixed 9-to-5, the role demands a significant time commitment to manage a full schedule of in-home appointments and follow-ups.

📝 Enhancement Note: The work environment is highly autonomous and customer-centric. Success depends on the ability to operate independently, manage time effectively, and adapt to the customer's schedule, which are all critical elements of successful field operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of your resume and potentially a brief phone or video screening to assess basic qualifications and sales aptitude.

• In-Depth Interview: Expect a more detailed interview focusing on your sales experience, consultative selling approach, and ability to handle objections and close deals. This may include behavioral questions about past successes and challenges.

• Role-Playing/Presentation: You may be asked to role-play a customer interaction or present a hypothetical sales scenario to demonstrate your skills.

• Field Shadowing/Ride-Along (Potentially): Some companies may arrange for candidates to shadow an experienced consultant or participate in a ride-along to observe the in-home sales process firsthand.

• Final Interview: Potentially with sales management to discuss compensation, expectations, and company culture.

Portfolio Review Tips:

• Quantify Achievements: For your resume and during interviews, focus on quantifiable results. Instead of saying "exceeded sales goals," state "exceeded sales goals by 15% in Q3 2025, generating $X in revenue."

• Highlight Consultative Selling: Be prepared to walk through specific examples of how you've identified customer needs, built rapport, and presented tailored solutions that led to a sale.

• Showcase Pipeline Management: Discuss your strategies for managing leads, scheduling appointments, and following up effectively to maximize conversion rates.

• Emphasize Closing Skills: Provide examples of how you've successfully closed deals, especially in a "one-call-close" or time-sensitive environment.

• Demonstrate Product Knowledge & Presentation: Be ready to discuss how you learn about new products and present them compellingly to customers.

Challenge Preparation:

• Sales Scenario: Prepare for scenarios where you might encounter customer objections, price concerns, or competing offers. Practice your responses and closing techniques.

• Time Management: Be ready to discuss how you prioritize your daily schedule, manage travel time, and ensure you meet all appointment commitments.

• Product Knowledge: While you'll receive training, demonstrate an ability to quickly learn and articulate product features and benefits.

📝 Enhancement Note: The "portfolio" for this role is largely demonstrated through your verbal communication, resume achievements, and ability to articulate your sales process and results. Focus on demonstrating a strong understanding of consultative selling and a proven ability to close business independently.

🛠 Tools & Technology Stack

Primary Tools:

• Company iPad: Provided for managing appointments, accessing product catalogs, creating estimates, and potentially processing sales agreements. Proficiency with tablet-based applications and mobile interfaces is essential.

• Measuring Tools: Company-provided tools for accurate on-site measurements.

Analytics & Reporting:

• While direct reporting is minimal for this role, understanding how to track personal sales performance against goals is crucial.

• Candidates should be comfortable using any provided sales dashboards or performance tracking tools. CRM & Automation:

• Candidates are expected to manage their own sales pipeline, suggesting familiarity with CRM concepts, even if not directly using a specific company CRM.

• Any experience with sales automation tools that help manage leads or follow-ups would be beneficial.

📝 Enhancement Note: The primary "technology stack" revolves around the tools provided by Express Flooring to facilitate in-home sales. A candidate's ability to quickly adopt and effectively use these tools is paramount. Familiarity with general CRM principles is advantageous for managing a personal sales pipeline.

👥 Team Culture & Values

Operations Values:

• Results-Driven: A strong emphasis on achieving and exceeding sales goals.

• Customer-Centric: Commitment to delivering an exceptional customer experience from consultation to installation.

• Ambition & Drive: Seeking individuals motivated by unlimited earning potential and career growth.

• Efficiency & Process: Utilizing proven systems and a structured approach to sales and operations.

• Problem-Solving: Valuing individuals who can find innovative solutions to client needs and sales challenges.

Collaboration Style:

• Independent field work with strong reliance on internal support teams for scheduling, logistics, and post-sale fulfillment.

• Open communication with sales leadership for guidance and performance feedback.

• A culture that supports a "one-call-close" mentality, where consultants are empowered to finalize sales during the initial appointment.

📝 Enhancement Note: The culture values high performers who are self-motivated and driven by success, while also ensuring they are supported by company systems and teams. The emphasis on a "trusted brand" suggests a commitment to integrity and customer satisfaction.

⚡ Challenges & Growth Opportunities

Challenges:

• One-Call-Close Environment: Adapting to and consistently succeeding in a sales environment that aims to close deals on the first visit can be challenging.

• Independent Workload Management: Effectively managing a schedule of in-home appointments across a territory requires strong organizational and time management skills.

• Commission-Only Income: The absence of a base salary means income is directly tied to sales performance, requiring resilience and consistent effort.

• Physical Demands: Ability to lift product samples and navigate customer homes is a requirement.

• Travel: Significant travel within an assigned market is necessary.

Learning & Development Opportunities:

• Intensive Sales Training: A structured 7-week paid training program covers product knowledge, sales techniques, and company systems.

• Ongoing Coaching: Continuous support from sales leadership and potentially peer mentorship.

• Product and Design Expertise: Developing deep knowledge of flooring products, design principles, and installation processes.

• High-Earning Potential: The primary growth opportunity lies in significantly increasing income through successful sales performance.

📝 Enhancement Note: The role presents challenges typical of high-performance, commission-based sales roles. The company's investment in training and ongoing support aims to mitigate these challenges and foster long-term success for its consultants.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with in-home sales or consultative selling. What is your approach to understanding a customer's needs?"

• "How do you handle objections during a sales presentation, particularly regarding price or product features?"

• "Walk me through your process for managing your sales pipeline and prioritizing leads to maximize your closing ratio."

• "Tell me about a time you successfully closed a deal in a single appointment. What strategies did you employ?"

• "How do you stay motivated and disciplined when working independently on a commission-only basis?" Company & Culture Questions:

• "What interests you about Express Flooring and this specific role as an In-Home Design Consultant?"

• "How do you align with our company's commitment to customer experience and delivering a superior floor covering experience?"

• "What are your long-term career aspirations, and how do you see this role fitting into them?"

• "How do you approach collaborating with internal teams to ensure a smooth customer journey?" Portfolio Presentation Strategy:

• Quantify Everything: For any past achievements mentioned, have specific numbers ready (e.g., percentage increase in sales, revenue generated, number of clients served).

• Tell a Story: When discussing your sales process, use the STAR method (Situation, Task, Action, Result) to provide concrete examples of your skills in action.

• Focus on the "Consultative" Aspect: Emphasize how you act as a trusted advisor to customers, not just a salesperson.

• Demonstrate Enthusiasm: Show genuine excitement for the product, the sales process, and the opportunity to help homeowners.

• Highlight Adaptability: Be ready to discuss how you've adapted to different customer personalities and home environments.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong sales acumen, a consultative approach, and a proven ability to drive revenue independently. Be ready to speak confidently about your sales process, achievements, and how you align with a performance-driven culture.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the Express Flooring careers page.

• Resume Optimization: Tailor your resume to highlight your experience in in-home sales, consultative selling, exceeding sales targets, and customer relationship management. Use keywords from the job description.

• Portfolio Preparation: Be ready to discuss specific examples of your sales successes, your consultative sales process, and how you manage your pipeline. Quantify your achievements whenever possible.

• Interview Practice: Prepare answers to common sales interview questions, focusing on behavioral examples and your ability to close deals. Practice role-playing scenarios.

• Company Research: Familiarize yourself with Express Flooring's products, services, and mission. Understand their commitment to customer service and their market position.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.