Graphic Designer - Manado Marriott Resort & Spa

📍 Job Overview

Job Title: Graphic Designer

Company: Manado Marriott Resort & Spa (Marriott International)

Location: Manado, North Sulawesi, Indonesia

Job Type: Full time

Category: Creative & Media / Art & Design / Hospitality / Marketing

Date Posted: October 2, 2026

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Designs and produces a wide range of marketing collateral, including advertisements, signage, and digital assets, to enhance hotel revenue and brand image.

• Collaborates closely with marketing managers and operational departments to deliver conceptualization and design solutions for various projects.

• Maintains brand consistency by understanding customer demographics and applying appropriate visual styles to promotional materials.

• Manages project timelines, archives, and ensures clear communication regarding project status to stakeholders.

• Executes detailed production tasks such as printing, scanning, digital retouching, image editing, and file manipulation.

📝 Enhancement Note: This role is positioned within the hospitality sector, specifically at a luxury resort. The graphic design responsibilities are heavily tied to driving hotel revenue through effective marketing materials and maintaining a consistent brand identity across all touchpoints. The emphasis on "brand's image and style" and "customer demographics" indicates a need for strategic visual communication rather than purely aesthetic design.

📈 Primary Responsibilities

• Conceptualize, design, and execute marketing collateral (advertisements, brochures, signage, presentations, digital graphics) that align with the Manado Marriott Resort & Spa's brand standards and marketing objectives.

• Partner with marketing managers and cross-functional teams to develop creative concepts and design solutions for campaigns, events, and promotions.

• Ensure all design outputs are visually appealing, on-brand, and effectively communicate key messages to target audiences, contributing to hotel revenue generation.

• Manage the end-to-end production process for design projects, including coordinating with printers, vendors, and internal stakeholders.

• Perform essential production tasks such as image manipulation, digital retouching, color correction, file preparation for print and digital, and layout adjustments.

• Maintain and organize project files, archives, and design assets for easy retrieval and future reference.

• Stay informed about current design trends, customer demographics, and competitor activities to inform design strategies and ensure relevance.

• Uphold company policies, procedures, and quality assurance standards in all design and production activities.

• Contribute to a positive and collaborative team environment by communicating project status effectively and supporting team goals.

📝 Enhancement Note: The core responsibilities highlight a blend of creative design and project management within a revenue-generating context. The role requires not just artistic skill but also an understanding of marketing objectives and operational execution, particularly in print and digital production.

🎓 Skills & Qualifications

Education: Bachelor’s degree from an accredited university or college in Graphic Design, Visual Communications, or a related field.

Experience: 3 to 5 years of professional graphic design experience, preferably within the hospitality industry or a related client-facing service sector.

Required Skills:

• Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Strong understanding of branding principles, visual identity, and the ability to maintain brand consistency across various media.

• Expertise in designing a variety of marketing materials (print and digital advertisements, brochures, signage, presentations).

• Skilled in digital retouching, image editing, and file manipulation for print and web applications.

• Excellent layout design capabilities for both static and dynamic content.

• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively.

• Strong communication and interpersonal skills for effective collaboration with marketing teams and stakeholders.

• A keen eye for detail, ensuring accuracy and quality in all design outputs.

• Basic understanding of print production processes and file preparation for commercial printing. Preferred Skills:

• Experience with motion graphics or video editing software (e.g., After Effects, Premiere Pro).

• Familiarity with web design principles and UX/UI concepts.

• Knowledge of customer relationship management (CRM) principles and how design supports customer engagement.

• Experience in a luxury hospitality environment.

• Familiarity with project management tools.

📝 Enhancement Note: The "3 to 5 years" experience aligns with a mid-level designer role, requiring a solid foundation in core design principles and software, with a preference for industry-specific experience. The emphasis on communication and collaboration points to a need for a designer who can translate business needs into visual solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a diverse range of graphic design projects, with a strong emphasis on marketing collateral and brand representation.

• Demonstrations of projects that successfully drove revenue or achieved specific marketing objectives for clients or employers.

• Examples of how design solutions were tailored to specific customer demographics and brand identities.

• Visual documentation of print and digital design work, including advertisements, signage, collateral, and presentations.

• Case studies or project descriptions that highlight the design process, problem-solving, and final outcomes. Process Documentation:

• Ability to articulate the design process from brief to final delivery, including concept development, iteration, and production.

• Documentation of experience in managing project workflows, timelines, and stakeholder feedback loops.

• Examples of how design projects were executed from a production standpoint, including file preparation and vendor coordination.

📝 Enhancement Note: For a graphic design role, a strong visual portfolio is paramount. The requirements here emphasize not just the final output but also the strategic thinking behind it – how design contributed to business goals like revenue generation and audience targeting. This suggests the hiring team will look for a designer who understands the commercial impact of their work.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 3-5 years of experience in Indonesia, a competitive salary range for Manado would typically fall between IDR 8,000,000 to IDR 15,000,000 per month. This estimate considers the cost of living in Manado, the specific requirements of the role, and the brand reputation of Marriott.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Retirement savings plan or contribution.

• Paid time off, including vacation days, sick leave, and public holidays.

• Employee discounts on hotel stays, dining, and other services across Marriott properties worldwide.

• Opportunities for professional development, training, and career advancement within Marriott International.

• Meal and transportation allowances as per company policy.

• Potential for performance-based bonuses or incentives.

Working Hours: 40 hours per week, typically Monday through Friday, with potential for occasional weekend work or extended hours during peak periods or for urgent project deadlines. Flexibility may be required based on business needs.

📝 Enhancement Note: As no salary was provided, a regional estimate for Indonesia has been generated. The benefits listed are standard for large international hospitality groups like Marriott, offering significant perks beyond base salary, especially the global travel discounts.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality (Luxury Hotels & Resorts)

Company Size: Marriott International is a global leader with over 8,000 properties in 130+ countries and territories, employing hundreds of thousands of associates worldwide. The Manado Marriott Resort & Spa would be a significant establishment within this global network.

Founded: Marriott International was founded in 1927. The JW Marriott brand specifically emphasizes a culture of genuine care, innovation, and holistic well-being.

Team Structure:

• The Graphic Designer will likely be part of the Marketing department, reporting to a Marketing Manager or Director of Marketing.

• This role will involve close collaboration with other marketing specialists (e.g., digital marketers, content creators, PR) and operational departments such as Food & Beverage, Sales, and Rooms Division.

• The team size for the resort's marketing department would vary but is likely to be a focused group responsible for all local marketing efforts. Methodology:

• Data-Driven Design: Marketing materials are expected to be developed with an understanding of customer demographics and their impact on revenue.

• Brand Stewardship: A strong emphasis on maintaining and elevating the Marriott and JW Marriott brand identity across all visual communications.

• Collaborative Development: Working in project teams to conceptualize and refine design solutions.

• Efficiency & Quality: Balancing creative output with timely production and high-quality execution.

Company Website: https://www.marriott.com/en-us/hotels/mancd-manado-marriott-resort-and-spa/overview/

📝 Enhancement Note: Marriott, and particularly its luxury brands like JW Marriott, are known for their strong corporate culture emphasizing associate well-being, genuine service, and a commitment to diversity and inclusion. The graphic designer's role is crucial in translating this brand ethos into compelling visual narratives.

📈 Career & Growth Analysis

Operations Career Level: This position is typically considered an entry-to-mid-level role within the creative and marketing functions of a hospitality organization. It offers a solid foundation in applied graphic design within a corporate, brand-focused environment.

Reporting Structure: The Graphic Designer will report to a Marketing Manager or Director of Marketing at the Manado Marriott Resort & Spa. This provides a direct line of guidance and feedback on design projects and career development.

Operations Impact: The Graphic Designer's work directly influences the perceived quality and appeal of the resort's offerings. Effective marketing materials can drive bookings, increase F&B revenue, and enhance guest experiences, thereby having a tangible impact on the resort's financial performance and brand reputation.

Growth Opportunities:

• Specialization: Develop expertise in specific areas of hospitality design, such as luxury branding, event collateral, or digital marketing visuals.

• Advancement: Progress to a Senior Graphic Designer role, Lead Designer, or Art Director within Marriott International, potentially at larger properties or corporate offices.

• Management: Transition into a Marketing Manager or Communications Manager role, leveraging design expertise within a broader strategic marketing scope.

• Cross-Brand Experience: Gain experience across different Marriott brands, understanding their unique visual requirements.

• Skill Development: Opportunities for ongoing training in new design software, digital marketing trends, and project management methodologies.

📝 Enhancement Note: The career path for a graphic designer in a large hospitality group like Marriott typically involves building a strong portfolio and demonstrating increasing strategic value. Growth often leads to greater creative responsibility, team leadership, or broader marketing strategy roles.

🌐 Work Environment

Office Type: The role is based on-site at the Manado Marriott Resort & Spa. The designer will likely have a dedicated workspace within the resort's administrative or marketing department offices.

Office Location(s): Manado, North Sulawesi, Indonesia. The resort is situated in a scenic location, offering a potentially inspiring work environment.

Workspace Context:

• The workspace will be collaborative, requiring frequent interaction with marketing colleagues and other resort departments.

• Access to necessary design hardware (computers, monitors) and software will be provided.

• The environment is expected to be professional, fast-paced, and geared towards delivering high-quality marketing solutions aligned with luxury hospitality standards.

• Opportunities to engage with the resort's amenities and experience the guest-facing aspects of the business can provide creative inspiration.

Work Schedule: Standard full-time hours (40 hours/week) are expected, with a typical Monday-Friday schedule. However, the dynamic nature of the hospitality industry may necessitate occasional flexibility, including evenings or weekends, especially to meet event deadlines or urgent marketing campaign launches.

📝 Enhancement Note: An on-site role in a resort setting offers a unique blend of professional design work and exposure to the hospitality industry's vibrant atmosphere. The collaborative nature and potential need for flexible hours are typical for roles supporting active business operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review and potentially a brief phone screening to assess basic qualifications and interest.

• Portfolio Review: Candidates will be asked to present their design portfolio, highlighting relevant projects that demonstrate skills in marketing collateral, brand consistency, and problem-solving. Be prepared to discuss your design process, creative choices, and the impact of your work.

• Skills Assessment: A practical design exercise or challenge may be given to evaluate technical skills, creativity, and ability to work under time constraints. This could involve creating a sample ad or modifying existing artwork.

• Behavioral & Situational Interviews: Questions will assess problem-solving abilities, teamwork, communication skills, and how you handle pressure or challenging situations. Expect questions related to your experience in the hospitality sector if applicable.

• Final Interview: May involve meeting with senior management or department heads to assess cultural fit and strategic alignment with the resort's goals.

Portfolio Review Tips:

• Curate Selectively: Showcase your best work, focusing on projects most relevant to hospitality marketing and brand representation. Aim for 5-8 strong pieces.

• Tell a Story: For each project, explain the brief, your design process, challenges faced, solutions implemented, and the results achieved (e.g., increased engagement, revenue impact).

• Highlight Brand Consistency: Demonstrate your ability to adapt designs to specific brand guidelines while maintaining creativity.

• Showcase Versatility: Include examples of both print and digital collateral.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical.

Challenge Preparation:

• Practice creating design concepts quickly based on a brief.

• Be ready to explain your design rationale clearly and concisely.

• Familiarize yourself with common marketing objectives in the hospitality industry (e.g., driving bookings, promoting events, enhancing guest experience).

📝 Enhancement Note: The interview process will heavily weigh the candidate's portfolio. Preparation should focus on articulating the strategic value and process behind the visual work, not just the aesthetic appeal.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign are essential.

• Other Adobe Products: Potentially After Effects, Premiere Pro, XD for motion graphics, video editing, or UI/UX design.

• Microsoft Office Suite: Word, PowerPoint for presentations and document creation.

Analytics & Reporting:

• While not directly responsible for analytics, understanding how design impacts metrics (e.g., click-through rates on digital ads, engagement on social media) is beneficial. Familiarity with basic analytics platforms (e.g., Google Analytics) may be a plus. CRM & Automation:

• No direct CRM or automation tool usage is expected for this role, but an understanding of how marketing campaigns are executed and how design fits into automated workflows can be advantageous.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable for this role. The emphasis is on design execution and production, rather than complex system management.

👥 Team Culture & Values

Operations Values:

• Hospitality Excellence: A commitment to providing exceptional guest experiences, which translates into creating marketing materials that reflect the luxury and quality of the resort.

• Brand Integrity: Upholding the Marriott and JW Marriott brand standards with meticulous attention to detail in all visual communications.

• Collaboration: Working effectively within a team, valuing input from colleagues, and contributing to shared marketing goals.

• Innovation: Embracing new design trends and technologies to keep marketing materials fresh and engaging.

• Professionalism: Maintaining a high standard of work ethic, communication, and presentation.

Collaboration Style:

• The designer will work closely with marketing managers, often in a project-team setting, to brainstorm ideas and refine concepts.

• Open communication and constructive feedback are expected to ensure design solutions meet project objectives.

• Collaboration extends to operational departments to ensure marketing materials accurately represent services and offerings.

📝 Enhancement Note: Marriott's culture, especially within its luxury brands, emphasizes genuine service and a positive work environment. The graphic designer is expected to embody these values through their creative output and interpersonal interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Standards and Creativity: Ensuring designs are innovative and appealing while strictly adhering to Marriott's established brand guidelines.

• Managing Multiple Stakeholder Requests: Juggling design requests from various departments, each with potentially different priorities and visions.

• Fast-Paced Environment: Meeting tight deadlines for marketing campaigns and events common in the hospitality industry.

• Adapting to Evolving Trends: Staying current with design software updates and visual communication trends relevant to the luxury hospitality market.

Learning & Development Opportunities:

• Advanced Design Software Training: Access to courses or workshops to master new features or explore specialized Adobe programs.

• Hospitality Marketing Seminars: Opportunities to learn about specific marketing strategies and trends within the hotel industry.

• Mentorship: Guidance from experienced marketing professionals within Marriott International.

• Portfolio Expansion: Working on diverse projects that can enhance the designer's professional portfolio and skill set.

📝 Enhancement Note: The challenges are typical for a corporate graphic design role, amplified by the specific demands of the hospitality sector. The growth opportunities are tied to professional development within a large, structured organization.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating a marketing campaign visual for a new hotel promotion. How do you ensure it aligns with brand standards and drives bookings?" (Focus on process, brand adherence, and revenue impact.)

• "How have you handled conflicting feedback from different stakeholders on a design project? What was the outcome?" (Focus on communication, negotiation, and problem-solving.)

• "Can you walk us through a project where your design directly contributed to a specific business objective, such as increasing event attendance or promoting a new F&B outlet?" (Focus on impact and data-driven results.) Company & Culture Questions:

• "What attracts you to working for Marriott International and specifically the Manado Marriott Resort & Spa?" (Research company values, brand positioning, and the resort's offerings.)

• "How do you ensure your design work reflects a luxury brand experience?" (Connect your aesthetic sensibilities to luxury market expectations.)

• "Describe your ideal team environment and how you contribute to a collaborative atmosphere." (Emphasize teamwork and positive contributions.) Portfolio Presentation Strategy:

• Start with Impact: Begin with your strongest, most relevant projects that demonstrate your ability to meet the job requirements.

• Quantify Results: Whenever possible, use metrics to illustrate the success of your designs (e.g., "This ad campaign led to a 15% increase in inquiries").

• Explain Your 'Why': For each project, clearly articulate the problem you were solving, your creative solution, and the rationale behind your design choices.

• Demonstrate Adaptability: Show how you can work within established brand guidelines while still producing creative and effective visuals.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also an understanding of business objectives, brand management, and collaborative work within a corporate hospitality setting.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided Oracle Cloud portal link.

• Customize Your Resume: Tailor your resume to highlight experience in graphic design, marketing collateral creation, brand management, and any relevant hospitality industry experience. Use keywords from the job description such as "marketing materials," "digital retouching," and "brand identity."

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant projects, and is easily accessible (e.g., via a personal website or PDF). Be ready to discuss specific pieces in detail.

• Research Marriott & the Resort: Familiarize yourself with Marriott International's brand portfolio, values, and the specific offerings and atmosphere of the Manado Marriott Resort & Spa. Understand their current marketing efforts if possible.

• Practice Interview Responses: Prepare answers to common interview questions, focusing on behavioral examples, your design process, and how your skills align with the role's requirements and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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