Graphic Designer Fixed Term Contract - London, UK or Johannesburg, South Africa

📍 Job Overview

Job Title: Graphic Designer Fixed Term Contract

Company: Flight Centre

Location: London, UK or Johannesburg, South Africa

Job Type: Full-Time, Temporary

Category: Creative & Media / Art & Design / Marketing

Date Posted: 2026-09-28

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and produce a wide range of high-quality digital and print marketing collateral for global campaigns and brand initiatives.

• Develop creative concepts and innovative ideas to enhance customer engagement and support marketing objectives.

• Manage projects from initial concept through to final artwork, ensuring accuracy, quality, and adherence to brand guidelines.

• Collaborate effectively with local and global marketing teams to deliver impactful visual solutions across various customer touchpoints.

• Maintain brand consistency and visual integrity across all creative outputs in a fast-paced environment.

📝 Enhancement Note: This role is a fixed-term contract position until March 2027, offering a focused opportunity for a graphic design professional to contribute to a renowned travel brand. The dual location option (London/Johannesburg) provides flexibility for candidates in either region.

📈 Primary Responsibilities

• Design and produce digital marketing collateral, including digital screens, social media assets, email marketing visuals, display advertising, and outdoor media.

• Create print marketing collateral such as flyers, brochures, event stands, and promotional materials.

• Develop creative concepts and contribute innovative ideas for marketing campaigns and broader brand initiatives.

• Manage the entire design process from concept development to final artwork, ensuring all specifications are met.

• Ensure strict adherence to detailed brand guidelines and complex specifications across both digital and print channels.

• Maintain and uphold brand consistency and visual integrity across all creative outputs.

• Effectively manage multiple projects simultaneously, balancing competing priorities and strict deadlines.

• Collaborate closely with local and global marketing, support, and other cross-functional teams to deliver effective creative solutions.

• Stay informed about industry trends, emerging technologies, and design innovations to enhance customer engagement strategies.

• Demonstrate a strong commitment to producing high-quality work with exceptional attention to detail.

• Contribute positively to team collaboration and foster a solutions-focused, can-do culture.

• Uphold a safe, inclusive, and accessible work environment.

📝 Enhancement Note: The responsibilities emphasize a blend of creative execution and project management, requiring a candidate who can translate strategic marketing goals into compelling visual assets while maintaining brand standards and managing a dynamic workload.

🎓 Skills & Qualifications

Education: Specific educational requirements are not detailed, but a relevant degree or diploma in Graphic Design, Fine Arts, or a related field is typically expected for this level of experience.

Experience: 2-3 years of practical experience in a graphic design or creative design role.

Required Skills:

• Proven experience using Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator.

• Basic understanding of HTML for digital asset creation and web integration.

• Demonstrated experience designing for both digital and print channels.

• Strong verbal and written communication skills for effective collaboration and concept presentation.

• Competent user of Microsoft Office Suite (Word, Excel, PowerPoint).

• Proven ability to manage multiple projects simultaneously and meet strict deadlines.

• Strong organizational skills and meticulous attention to detail.

• Ability to work effectively and adapt within a fast-paced environment. Preferred Skills:

• Interest in developing skills in video editing and motion graphics.

• Experience with Adobe After Effects is advantageous.

• Experience with project management tools (e.g., Asana, Trello, Monday.com) is preferred but not essential.

📝 Enhancement Note: The requirement for a "basic understanding of HTML" suggests that the role may involve some web-based design elements or collaboration with web development teams. The emphasis on video editing and motion graphics indicates a forward-looking approach to design needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a diverse range of high-quality digital and print design projects.

• Case studies demonstrating the design process from concept to final artwork, highlighting problem-solving and creative solutions.

• Examples of designs adhering to strict brand guidelines and complex specifications.

• Visuals demonstrating proficiency in Adobe Creative Suite applications (InDesign, Photoshop, Illustrator).

• Projects that illustrate the ability to create assets for various digital platforms (web, social, email, display). Process Documentation:

• Ability to articulate and demonstrate the design process for creating marketing collateral.

• Examples of how brand guidelines were applied and maintained across different project types.

• Evidence of managing project timelines and delivering assets within deadlines.

• Demonstrations of collaboration with stakeholders to refine design concepts and ensure project success.

📝 Enhancement Note: Candidates should prepare their portfolios to clearly illustrate their design process, adaptability to brand standards, and ability to execute projects efficiently within a marketing context. Highlighting projects that required close collaboration with marketing teams will be beneficial.

💵 Compensation & Benefits

Salary Range: As this is a fixed-term contract role for a specific duration (until March 2027), a precise salary range is not provided. However, based on industry standards for Graphic Designers with 2-3 years of experience in London, UK, a typical range could be £30,000 - £40,000 per annum. For Johannesburg, South Africa, a comparable range might be ZAR 300,000 - ZAR 450,000 per annum. These are estimates and will depend on the specific market conditions, candidate experience, and the final negotiated rate.

Benefits:

• Career Growth: Opportunities for career development within Flight Centre's global organization through "Brightness of Future" pathways.

• Celebrate Success: Participation in company culture events, including annual "Global Gathering" trips (e.g., Lisbon 2024).

• Be Yourself: A workplace that values individualism and fosters an inclusive environment.

• Stay Healthy: Access to a Health Cash Plan for reimbursements on routine and emergency healthcare.

• Stay Active: One hour per working week dedicated to physical activity or wellbeing.

• Company-Matched Charitable Giving: Support for charitable contributions.

• Excellent Pension Scheme: Retirement savings plan.

• Electric Vehicle Scheme: Option to participate in an EV scheme.

• Share Scheme: Opportunity to own company shares.

• Salary Sacrifice Benefits: Various other benefits available through salary sacrifice.

Working Hours: A standard 40-hour work week is indicated.

📝 Enhancement Note: The salary estimates are based on general market research for similar roles in the specified locations and experience level. Actual compensation will be determined by Flight Centre. The comprehensive benefits package, especially the emphasis on wellbeing and unique cultural events, is a significant draw for this role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Travel and Tourism. Flight Centre is a major global travel retailer, offering a wide range of travel products and services. This industry context means a dynamic, customer-focused, and often fast-paced work environment.

Company Size: Flight Centre Travel Group is a large, publicly listed company. This implies established processes, a structured corporate environment, and opportunities for career progression within a significant global entity.

Founded: Flight Centre was founded in 1981. This long history suggests stability, extensive experience in the travel market, and a well-developed brand identity.

Team Structure:

• The Graphic Designer will be part of the Flight Centre Creative Team, likely working closely with marketing departments.

• Collaboration is expected with local and global marketing teams, indicating a matrixed reporting structure or strong cross-functional project teams.

• The emphasis on a "solutions-focused, can-do culture" suggests a proactive, collaborative, and problem-solving team dynamic. Methodology:

• Design methodology will likely involve iterative processes from concept to final artwork, with feedback loops from marketing stakeholders.

• Adherence to brand guidelines and complex specifications is a core methodological requirement.

• Staying informed on industry trends suggests a commitment to continuous improvement and modern design practices.

Company Website: Flight Centre Travel Group (Note: The .com.au domain is the corporate site; specific regional sites may exist).

📝 Enhancement Note: The company's focus on "Our people" and its commitment to equality, respect, dignity, and opportunity are core values that shape the work environment. The emphasis on inclusivity and accessibility in hiring and onboarding is also a key cultural aspect.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer, requiring 2-3 years of experience. It offers a chance to hone design skills within a large, established organization and gain exposure to global marketing campaigns.

Reporting Structure: The Graphic Designer will report to a Creative Lead or Marketing Manager within the Creative Team. Collaboration will extend to local and global marketing teams, suggesting a need for strong communication and stakeholder management skills.

Operations Impact: While not a traditional "operations" role in the revenue or sales ops sense, this Graphic Designer directly impacts the business by creating visual assets that drive customer engagement, brand perception, and ultimately, sales. Their work is critical for the effectiveness of marketing campaigns and customer touchpoints.

Growth Opportunities:

• Skill Development: Opportunity to develop skills in video editing and motion graphics, and gain experience with Adobe After Effects.

• Career Progression: Potential to advance within the Flight Centre Creative Team or explore other marketing roles within the global organization through "Brightness of Future" pathways.

• Global Exposure: Working on global campaigns provides exposure to international markets and diverse design challenges.

• Industry Experience: Deepening expertise in the travel and tourism industry's marketing and design landscape.

📝 Enhancement Note: The fixed-term nature of the contract (until March 2027) means growth is most likely within the scope of the contract duration or through demonstrating exceptional performance that could lead to permanent opportunities or other contract extensions. The company's stated commitment to "Brightness of Future" suggests a framework for career advancement.

🌐 Work Environment

Office Type: The role is based on-site, implying a traditional office environment. The specific nature of the office (e.g., open-plan, dedicated design studio) is not detailed, but collaboration is a key aspect.

Office Location(s): Candidates can be based in either London, UK, or Johannesburg, South Africa. This provides geographical flexibility for applicants.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with marketing teams, suggesting an environment that encourages teamwork and communication.

• Tools and Technology: Access to Adobe Creative Suite and Microsoft Office Suite is expected. The company may also utilize project management tools.

• Team Interaction: Opportunities for interaction with a diverse team of marketing professionals and fellow creatives.

Work Schedule: A standard 40-hour work week is expected. The "hour out of your working week dedicated to being active or focusing on your wellbeing" indicates a company culture that supports employee health and work-life balance.

📝 Enhancement Note: The on-site requirement means candidates should be comfortable working from an office location in either London or Johannesburg. The emphasis on wellbeing suggests a supportive work environment that values employee health alongside productivity.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical interview process for a Graphic Designer role at a company like Flight Centre would likely involve:

• Initial Screening: Review of CV and portfolio, potentially a brief phone call.

• Skills Assessment/Portfolio Review: A more in-depth discussion about the candidate's portfolio, design process, and technical skills. This may include a practical design test or case study.

• Team/Manager Interview: Meeting with the hiring manager and potentially members of the creative or marketing team to assess cultural fit, collaboration style, and suitability for the role.

• Final Interview: Possibly with a senior leader, focusing on broader company fit and long-term potential.

Portfolio Review Tips:

• Showcase Versatility: Include a range of projects demonstrating proficiency in both digital and print design.

• Highlight Process: Clearly articulate your design thinking, problem-solving approach, and how you arrived at the final solution for key projects.

• Brand Adherence: Include examples where you successfully applied strict brand guidelines.

• Digital Focus: Ensure strong representation of digital assets (web, social media, ads) given their importance.

• Technical Proficiency: Be prepared to discuss your experience with Adobe Creative Suite and any HTML/motion graphics skills.

• Conciseness: Organize your portfolio for easy navigation and highlight your strongest work upfront.

Challenge Preparation:

• Be ready to discuss how you would approach designing assets for a specific marketing campaign or scenario.

• Prepare to explain how you manage feedback and revisions from stakeholders.

• Consider how you stay updated with design trends and incorporate them into your work.

• Be prepared to discuss your experience working within tight deadlines and managing multiple projects.

📝 Enhancement Note: Given the fixed-term nature, the interview process might be more streamlined. Candidates should be prepared to quickly demonstrate their skills and fit for the contract duration. A strong portfolio that directly addresses the requirements (digital/print, brand guidelines, Adobe Suite) is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: InDesign, Photoshop, Illustrator are essential.

• Microsoft Office Suite: Word, Excel, PowerPoint for general office tasks and reporting.

Analytics & Reporting: While not explicitly mentioned for the designer, understanding how designs perform on digital platforms (e.g., click-through rates for ads, engagement on social media) is beneficial.

CRM & Automation: Not directly applicable to the graphic design role, but awareness of how designs integrate into marketing automation platforms or CRM-driven campaigns could be a plus.

Other Potentially Used Tools (Preferred/Advantageous):

• Adobe After Effects: For motion graphics.

• Video Editing Software: (e.g., Adobe Premiere Pro) for video content creation.

• Project Management Tools: (e.g., Asana, Trello, Monday.com) for workflow and task management.

• HTML: Basic understanding for web integration.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. The preference for After Effects and interest in video editing signals a growing need for dynamic visual content. Candidates with even basic knowledge of HTML should highlight it.

👥 Team Culture & Values

Operations Values:

• Creativity & Innovation: Encouraged to contribute fresh ideas and impactful visual solutions.

• Collaboration: Working effectively with local and global marketing teams.

• Customer Focus: Creating assets that enhance customer experiences and support campaigns.

• Brand Integrity: Maintaining consistency and visual integrity across all outputs.

• Solutions-Focused: Adopting a "can-do" attitude towards challenges.

• Inclusivity & Respect: Contributing to a safe, inclusive, and accessible work environment.

Collaboration Style:

• Cross-functional Integration: Close work with marketing and support teams.

• Feedback Exchange: Likely involves receiving and acting on feedback from various stakeholders.

• Knowledge Sharing: Implicit in a creative team environment, sharing best practices and ideas.

• Solutions-Oriented: Proactively finding ways to meet creative briefs and marketing objectives.

📝 Enhancement Note: Flight Centre emphasizes a culture where employees are encouraged to "Be Yourself" and thrive in a workplace that values individualism. This, combined with the "can-do" and solutions-focused attitude, suggests an environment that is both supportive and results-driven.

⚡ Challenges & Growth Opportunities

Challenges:

• Fast-Paced Environment: Managing multiple projects and competing priorities under tight deadlines.

• Brand Consistency: Adhering to strict brand guidelines and complex specifications across diverse media.

• Global Collaboration: Working with teams across different regions, potentially involving time zone differences and varied communication styles.

• Evolving Digital Landscape: Keeping pace with new digital platforms and design trends.

Learning & Development Opportunities:

• Skill Enhancement: Developing expertise in video editing and motion graphics, including Adobe After Effects.

• Global Campaign Exposure: Gaining experience on international marketing initiatives.

• Career Pathways: Access to "Brightness of Future" pathways for potential long-term career growth within Flight Centre.

• Industry Trends: Staying current with design innovations and technologies relevant to the travel industry.

📝 Enhancement Note: The primary challenge will be balancing creative output with strict deadlines and brand adherence in a dynamic global marketing environment. The growth opportunities are significant for someone looking to expand their digital design skillset and gain experience in a major international brand.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a flyer for a new travel package." (Focus on concept, research, execution, feedback, finalization).

• Brand Adherence: "How do you ensure brand consistency when designing assets for different platforms?" (Highlight understanding of guidelines, attention to detail, and communication with brand managers).

• Problem-Solving: "Imagine a campaign's key message needs to be conveyed urgently across social media and email. How would you approach this?" (Focus on speed, impact, and platform suitability).

Company & Culture Questions:

• "What attracts you to Flight Centre and the travel industry?" (Research company values, recent campaigns, and industry trends).

• "How do you contribute to a collaborative and positive team environment?" (Provide examples of teamwork and proactive support).

• "Describe a time you received constructive criticism on your design work and how you handled it." (Focus on professionalism, learning, and adaptation). Portfolio Presentation Strategy:

• Storytelling: For each project, explain the brief, your creative approach, the challenges, and the outcome.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

• Technical Details: Be prepared to discuss the software and techniques used for each piece.

• Relevance: Highlight projects that best align with the responsibilities of this role (digital/print, marketing collateral).

• Conciseness: Aim for impactful presentations, focusing on quality over quantity of examples.

📝 Enhancement Note: Candidates should be prepared to not only showcase their visual work but also articulate their design thinking, project management capabilities, and ability to integrate into a collaborative, brand-conscious marketing team. Highlighting experience with fast-paced environments and diverse media will be key.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided application link on the Flight Centre careers page.

• Portfolio Customization: Ensure your portfolio prominently features examples of digital and print marketing collateral, demonstrating proficiency in Adobe Creative Suite and adherence to brand guidelines. Tailor your selection to highlight work relevant to the travel industry if possible.

• Resume Optimization: Clearly list your 2-3 years of relevant graphic design experience, emphasizing your skills in InDesign, Photoshop, Illustrator, and any experience with HTML, video editing, or motion graphics. Quantify achievements where possible (e.g., "Designed assets for X campaigns").

• Interview Preparation: Practice articulating your design process, problem-solving approach, and how you manage multiple projects and deadlines. Prepare specific examples of your work to discuss during the portfolio review.

• Company Research: Familiarize yourself with Flight Centre's brand, values, and recent marketing efforts. Understand their commitment to customer experience and employee culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Flight Centre before making application decisions.