Graphic Designer - E-commerce & Retail (InDesign & Canva) - WFH/Dayshift

📍 Job Overview

Job Title: Graphic Designer - E-commerce & Retail (InDesign & Canva) - WFH/Dayshift

Company: Twoconnect

Location: Pasig, Metro Manila, Philippines

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Marketing

Date Posted: 2026-09-28

Experience Level: 2-5 Years

Remote Status: Remote Solely

🚀 Role Summary

• Execute high-volume creative production for e-commerce, marketing, and retail channels, ensuring brand consistency across all touchpoints.

• Adapt and produce channel-ready creative assets, including website banners, email imagery, social media graphics, and print materials, adhering to specific dimensions and formats.

• Perform advanced image retouching, color correction, and optimization for digital and print applications, ensuring high-quality visual output.

• Develop and maintain organized digital asset libraries with rigorous version control and file naming conventions to support efficient workflow.

• Collaborate remotely with stakeholders to manage design queues, incorporate feedback, and report on progress and potential blockers.

📝 Enhancement Note: This role is highly focused on production-level graphic design within the fast-paced e-commerce and retail sectors. The emphasis on high volume, short turnaround times, and meticulous adherence to brand guidelines points towards a need for exceptional organizational skills and efficiency, alongside strong technical design capabilities. The inclusion of AI-assisted tools suggests a forward-thinking approach to design workflows, requiring adaptability and a keen eye for quality control.

📈 Primary Responsibilities

• Produce a high volume of channel-ready creative assets for websites, email campaigns, paid social media, organic social media, digital advertising, retail signage, and point-of-sale materials.

• Adapt approved campaign concepts and master artwork into various dimensions and formats required by each channel, ensuring strict visual consistency.

• Resize, crop, retouch, color-correct, and optimize product and lifestyle imagery for web, mobile, social media, email, and print applications.

• Create production-ready layouts for multi-page documents such as catalogues, lookbooks, and line sheets using Adobe InDesign.

• Develop and refine vector artwork, icons, typography, simple illustrations, and supporting graphic elements in Adobe Illustrator.

• Utilize Adobe Photoshop for advanced masking, background removal, clean-up, compositing, color adjustments, and final export preparation.

• Create e-commerce content including website banners, product page assets, campaign tiles, email and CRM imagery, and promotional graphics.

• Prepare production-ready print artwork with correct bleed, trim, resolution, color profiles, and supplier specifications.

• Produce simple motion graphics and animated asset adaptations in Adobe After Effects for social media, display advertising, and campaign use.

• Employ approved AI-assisted design tools to expedite resizing, image clean-up, background work, mock-ups, and variation production, with diligent manual verification of all outputs.

• Consistently apply client-approved brand guidelines, templates, typography, and visual standards across all assets and channels.

• Conduct preflight and quality checks covering copy accuracy, pricing, product details, dimensions, resolution, links, color accuracy, and final export settings.

• Maintain an organized digital asset library with consistent folder structures, file naming conventions, version control, and archived editable source files.

• Manage the design queue against campaign dates and commercial priorities, clarify incomplete briefs, incorporate feedback promptly, and report throughput, deadlines, and blockers.

• Undertake other position-level duties as they arise to support the broader team's objectives.

📝 Enhancement Note: The responsibilities clearly indicate a need for a highly efficient production designer. The emphasis on adapting existing concepts rather than originating new ones, coupled with the high volume requirement and specific software proficiencies, positions this as a production-centric role rather than a purely conceptual design position. The mention of AI tools highlights the expectation of leveraging technology to boost output efficiency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Communication, Digital Design, Multimedia Design, or a related discipline is essential.

Experience: Minimum of 3 years of relevant experience in graphic design, production design, or a similar hands-on creative role, supported by a portfolio demonstrating high-volume e-commerce or retail asset production.

Required Skills:

• Advanced proficiency in Adobe InDesign, Illustrator, and Photoshop is essential.

• Working proficiency in Adobe After Effects and the ability to produce simple motion graphics and animated asset adaptations are essential.

• Proven experience creating digital assets for websites, e-commerce, email, paid social, organic social, display advertising, and online promotions.

• Strong image-production skills, including retouching, masking, color correction, background removal, compositing, and web optimization.

• Sound knowledge of print production, including bleed, trim, color modes, resolution, preflight, and supplier-ready file preparation.

• Practical experience using approved AI-assisted creative tools, with disciplined manual quality control and appropriate handling of confidential, licensed, and brand-owned material.

• Strong typography, layout, and visual hierarchy skills, with strict adherence to established brand guidelines.

• Demonstrated experience managing digital assets, file naming, editable source files, and version control.

• The ability to manage a high volume of parallel requests, changing priorities, and short turnaround times without losing accuracy.

• Strong written and verbal communication, organization, and stakeholder-management skills.

• Ability to work independently with Australian stakeholders in a remote team environment. Preferred Skills:

• Experience in e-commerce, apparel, fashion, surf, lifestyle, retail, or consumer brands.

• Familiarity with Shopify, email, and paid-media asset specifications.

📝 Enhancement Note: The extensive list of "essential" requirements, particularly the advanced proficiency in multiple Adobe Creative Suite applications and the specific experience in high-volume e-commerce/retail asset production, underscores the critical nature of these skills for success in this role. The emphasis on AI tool usage suggests a need for candidates who are not only technically skilled but also adaptable to evolving design technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 5-7 projects that demonstrate high-volume production capabilities, specifically in e-commerce and retail asset creation.

• Include examples of adapted campaign concepts, resized and optimized digital assets, and print-ready materials such as catalogues or line sheets.

• Highlight projects where image retouching, color correction, and background removal were critical components.

• Provide evidence of managing multiple asset variations and adhering to strict brand guidelines across different channels.

• Demonstrate proficiency in creating assets for various platforms including websites, email, social media (paid and organic), and digital advertising. Process Documentation:

• For each portfolio project, briefly outline the design process, including brief interpretation, asset adaptation, production workflow, and quality control measures.

• Detail how brand guidelines were applied and maintained consistently throughout the project lifecycle.

• Explain the methodology used for organizing and managing digital assets, including file naming conventions and version control.

• Describe any specific challenges encountered (e.g., tight deadlines, complex asset requirements) and how they were successfully overcome through efficient processes.

• If applicable, describe the integration and application of AI-assisted tools within the production workflow and the subsequent manual verification steps.

📝 Enhancement Note: The portfolio requirements are geared towards demonstrating efficiency and technical execution in a production environment. Candidates should select projects that clearly illustrate their ability to handle volume, speed, and precision, with a strong emphasis on digital assets for e-commerce and retail. Detailing the process within the portfolio is crucial for showcasing how these high-volume demands are met.

💵 Compensation & Benefits

Salary Range: PHP 40,000 - PHP 70,000 per month (approx. $680 - $1,200 USD / €630 - €1,100 EUR, subject to exchange rates).

📝 Enhancement Note: Based on industry benchmarks for experienced Graphic Designers in the Philippines specializing in e-commerce/retail production and remote work, and considering the stated requirements for advanced Adobe Suite proficiency and 3+ years of experience. This range accounts for the specific demands of high-volume production, remote collaboration with international clients, and the use of advanced design tools. The salary is estimated in Philippine Pesos (PHP) as the primary currency for local employment.

Benefits:

• Work from home: Full remote work arrangement providing flexibility and work-life balance.

• HMO with 2 free dependents: Comprehensive health insurance coverage for the employee and two dependents.

• Medical reimbursements: Support for medical expenses beyond standard HMO coverage.

• Government-mandated benefits: Inclusion of SSS, PhilHealth, and Pag-IBIG contributions as per Philippine labor law.

• Opportunities to work with leading companies in Australia and beyond: Exposure to international clients and diverse projects.

• Training programmes for career development: Access to learning opportunities to enhance skills and advance career.

• Engaging company outings, team activities and wellness sessions: Opportunities for team building and employee well-being.

• Supportive, inclusive culture: A workplace that values diversity and employee well-being.

• Dedicated managers focused on your growth and success: Mentorship and guidance for professional development.

Working Hours: Monday - Friday, 7:00 AM – 4:00 PM PHT (Philippine Time). Adjustments will be made for daylight saving time, likely aligning more closely with Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT) during relevant periods. This is a 40-hour work week.

📝 Enhancement Note: The specified working hours are crucial for remote candidates, indicating a need to align with Australian business hours for effective collaboration with stakeholders. This is a standard practice for roles supporting international clients in the Philippines.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services (Outsourcing & Staffing) supporting clients in E-commerce, Retail, Marketing, and Digital Media.

Company Size: 50-200 employees. This size suggests a dynamic environment with potentially flatter hierarchies, allowing for more direct impact and faster decision-making, while still offering structured processes and support systems.

Founded: Twoconnect was founded to bridge the gap between highly skilled Filipino talent and established companies in Australia, New Zealand, the US, UK, and Europe. Their focus is on providing long-term, stable career opportunities.

Team Structure:

• The Graphic Design team likely operates as a core production unit within Twoconnect's broader service offerings, supporting multiple clients.

• Team members are expected to work autonomously but collaboratively, with clear reporting lines to a Design Lead or Operations Manager.

• Cross-functional collaboration will occur with account managers, project coordinators, and potentially client-side marketing or creative teams. Methodology:

• Emphasis on efficient workflow management and adherence to client-specific processes and brand guidelines.

• Data-driven feedback loops are likely employed, where asset performance metrics inform future creative production.

• Continuous improvement through process optimization and the adoption of new technologies (like AI-assisted tools) to enhance throughput and quality.

Company Website: https://www.twoconnect.com/

📝 Enhancement Note: Twoconnect acts as an intermediary, connecting talent to overseas companies. This means the culture is geared towards professional service delivery, high standards, and adapting to diverse client needs. The company's success is tied to its ability to provide reliable, skilled professionals who can integrate seamlessly into international teams.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Production Graphic Designer. It requires strong foundational design skills and proven experience in high-volume output, with a focus on executing established creative concepts rather than pioneering new ones. The "essential" qualifications point to a need for a skilled practitioner rather than an entry-level or senior strategist.

Reporting Structure: The Graphic Designer will report to a Design Lead or a Project/Operations Manager within Twoconnect. They will also work closely with and receive briefs from Australian stakeholders, requiring effective remote communication and project management.

Operations Impact: This role directly impacts the client's e-commerce sales, marketing campaign effectiveness, and retail presence by ensuring a consistent, high-quality flow of visual assets. The efficiency and accuracy of the designer's work directly influence conversion rates, brand perception, and the ability of marketing teams to execute campaigns on time.

Growth Opportunities:

• Skill Advancement: Deepen expertise in specific Adobe Creative Suite applications, e-commerce asset optimization, and emerging AI design tools.

• Specialization: Potential to specialize in areas like motion graphics for digital campaigns, advanced print production, or specific e-commerce platform asset requirements.

• Team Leadership: With proven performance and leadership potential, opportunities may arise to mentor junior designers or take on lead roles for specific client projects.

• Client Management: Develop stronger stakeholder management skills by working directly with international clients, potentially leading to roles with more client-facing responsibilities.

📝 Enhancement Note: Growth within this role at Twoconnect likely involves deepening technical expertise and improving efficiency in high-volume production, rather than moving into pure strategy or conceptualization roles. The company's model emphasizes providing stable, long-term careers, so growth is often about becoming a more valuable and specialized contributor within their service framework.

🌐 Work Environment

Office Type: Fully Remote. This means the primary work environment is the employee's home office, requiring self-discipline, a dedicated workspace, and reliable internet connectivity.

Office Location(s): While the role is remote, the company has a presence in the Philippines (Pasig, Metro Manila) and serves clients globally, primarily in Australia, New Zealand, the US, UK, and Europe. The work schedule is tied to Philippine Time (PHT) with adjustments to align with Australian daylight saving times.

Workspace Context:

• Collaboration: Primarily digital, utilizing communication platforms (e.g., Slack, Microsoft Teams), project management tools, and cloud-based file sharing.

• Tools & Technology: Access to essential design software (Adobe Creative Cloud), AI-assisted tools, and company-provided project management and communication systems. Reliable personal computer and internet are prerequisites.

• Team Interaction: Regular virtual team meetings, one-on-one check-ins with managers, and collaborative sessions for project reviews and knowledge sharing.

Work Schedule: Monday to Friday, 7:00 AM to 4:00 PM PHT, with potential adjustments to align with Australian daylight saving. This schedule is designed to facilitate real-time collaboration with Australian clients and teams.

📝 Enhancement Note: The remote nature of the work requires a high degree of autonomy and proactive communication. Candidates must be comfortable managing their own time and workspace to maintain productivity and meet deadlines without direct physical supervision.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the Twoconnect recruitment team to assess your qualifications against the essential requirements.

• Technical Interview: A discussion with a Design Lead or hiring manager focusing on your technical skills, software proficiency (especially Adobe Creative Cloud), and experience with high-volume e-commerce/retail asset production. Be prepared to discuss specific projects from your portfolio.

• Portfolio Presentation: You may be asked to present a selection of your best work, explaining your process, design choices, and how you handled production challenges. Focus on demonstrating efficiency, accuracy, and brand adherence.

• Practical Test/Design Challenge: A timed design exercise simulating a real-world task (e.g., resizing assets, creating a set of social media graphics, or a simple print layout) to evaluate your speed, accuracy, and problem-solving skills under pressure.

• Final Interview: A conversation with a senior member of the Twoconnect team or potentially a client representative to assess cultural fit, communication skills, and overall suitability for the role and remote work environment.

Portfolio Review Tips:

• Curate for Volume & Speed: Select projects that clearly showcase your ability to produce a high quantity of assets efficiently. Include examples of adaptations, resizes, and variations.

• Highlight E-commerce/Retail Focus: Prioritize work done for e-commerce platforms, retail brands, or similar fast-paced consumer-facing industries.

• Demonstrate Technical Proficiency: Ensure your portfolio exhibits mastery of InDesign, Illustrator, and Photoshop, particularly in image retouching, layout, and print preparation.

• Showcase Brand Adherence: Include examples where you meticulously followed brand guidelines and maintained consistency across multiple assets and channels.

• Explain Your Process: For each project, briefly describe your workflow, how you managed deadlines, incorporated feedback, and ensured quality control.

• Include AI Tool Usage (If Applicable): If you used AI tools, explain how they were integrated into your workflow and the specific steps you took to verify and refine the output.

Challenge Preparation:

• Practice Speed & Accuracy: Work on timed exercises to improve your efficiency in common design tasks like image resizing, basic retouching, and adapting templates.

• Master Software Shortcuts: Be intimately familiar with keyboard shortcuts for Adobe Creative Cloud applications to maximize speed.

• Understand Asset Specifications: Refresh your knowledge of common asset dimensions and requirements for websites, social media platforms, email, and digital ads.

• Prepare for Brief Interpretation: Practice quickly understanding and executing design briefs, asking clarifying questions when necessary.

📝 Enhancement Note: The interview process emphasizes practical skills, speed, and the ability to work within established client frameworks. The portfolio and any design challenges will be critical in demonstrating your capability to handle the high-volume production demands of e-commerce and retail clients.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Cloud: Advanced proficiency required in Adobe InDesign (for multi-page documents, catalogues, line sheets), Adobe Illustrator (for vector artwork, icons, typography, illustrations), and Adobe Photoshop (for image retouching, masking, compositing, color correction, optimization).

• Adobe After Effects: Working proficiency for creating simple motion graphics and animated asset adaptations.

• AI-Assisted Design Tools: Practical experience with approved AI tools (e.g., Adobe Sensei features, or other client-specified AI platforms) for tasks like resizing, image clean-up, and mock-up generation, with a strong emphasis on manual quality control.

Analytics & Reporting:

• While not a primary analytics role, understanding how design assets perform on digital platforms (e.g., click-through rates for banners, engagement on social media) is beneficial for optimization.

• Familiarity with client reporting tools or dashboards may be required for tracking throughput and deadlines. CRM & Automation:

• Shopify: Familiarity with asset requirements and specifications for the Shopify e-commerce platform is highly regarded.

• Email Marketing Platforms: Understanding asset needs for email campaigns (e.g., Mailchimp, HubSpot).

• Project Management Tools: Proficiency in using tools like Asana, Trello, Jira, or similar for managing design queues, tracking progress, and collaborating on tasks.

• Communication Platforms: Daily use of tools like Slack, Microsoft Teams, or Zoom for remote team communication and stakeholder interaction.

📝 Enhancement Note: The technology stack is heavily skewed towards Adobe Creative Suite, with a growing emphasis on AI-assisted tools. Proficiency in these core design applications is non-negotiable. Familiarity with e-commerce platforms like Shopify and project management tools is also a significant advantage for seamless integration into client workflows.

👥 Team Culture & Values

Operations Values:

• Efficiency & Productivity: A core value focused on maximizing output and turnaround time while maintaining high quality, essential for high-volume production.

• Accuracy & Detail-Oriented: Meticulous attention to detail is critical for ensuring brand consistency, correct specifications, and error-free assets, especially in print production and e-commerce listings.

• Adaptability & Responsiveness: The ability to quickly adjust to changing priorities, feedback, and client needs in a fast-paced environment.

• Collaboration & Communication: Proactive and clear communication is vital for effective remote teamwork and successful stakeholder interactions.

• Professionalism & Reliability: Upholding high professional standards and consistently delivering on commitments, crucial for building trust with international clients.

Collaboration Style:

• Remote-First: All collaboration occurs digitally through various communication and project management platforms.

• Asynchronous & Synchronous: Expect a mix of real-time communication for urgent matters and asynchronous updates for ongoing projects, respecting different time zones.

• Client-Centric: The primary focus is on meeting client needs, requiring a service-oriented approach and a willingness to integrate into client workflows and teams.

• Feedback Integration: A culture that encourages constructive feedback for continuous improvement of both individual work and team processes.

📝 Enhancement Note: The culture at Twoconnect, as an outsourcing partner, is built around delivering exceptional service and building long-term relationships with overseas clients. This translates to a strong emphasis on reliability, professionalism, and adaptability to client-specific requirements and work styles.

⚡ Challenges & Growth Opportunities

Challenges:

• High Volume Production Pressure: Consistently meeting demanding production targets and short deadlines across multiple projects without compromising quality.

• Remote Collaboration Dynamics: Effectively communicating and collaborating with international stakeholders across different time zones and cultural contexts.

• Maintaining Brand Consistency: Ensuring strict adherence to diverse brand guidelines for multiple clients simultaneously.

• Rapidly Evolving Tools: Adapting to new design technologies and AI tools while maintaining rigorous quality control.

• Work-Life Balance: Managing the demands of a remote role with potentially extended collaboration hours to align with client time zones.

Learning & Development Opportunities:

• Advanced Software Proficiency: Deepening expertise in Adobe Creative Suite, particularly in advanced features for efficiency and complex asset creation.

• E-commerce & Retail Specialization: Gaining in-depth knowledge of asset requirements and best practices for major e-commerce platforms and retail marketing channels.

• Motion Graphics & Animation: Developing skills in creating more sophisticated animated assets for digital campaigns.

• AI in Design: Becoming proficient in leveraging AI tools effectively and ethically within a professional design workflow.

• Cross-Cultural Communication: Enhancing skills in communicating and collaborating with international teams and clients.

📝 Enhancement Note: The challenges presented are typical for high-volume production roles in the creative industry, amplified by the remote work setting and international client base. Growth opportunities are geared towards becoming a more skilled, efficient, and versatile designer within this specialized production environment.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience managing a high volume of design requests with tight deadlines. How do you prioritize and ensure accuracy?" (Prepare with examples of your workflow, time management techniques, and quality control processes.)

• "How do you ensure brand consistency when adapting campaign concepts for multiple channels and clients?" (Discuss your approach to brand guideline interpretation, asset templating, and review processes.)

• "Walk me through a complex image retouching or compositing project from your portfolio. What was your process, and what challenges did you overcome?" (Be ready to detail specific Photoshop techniques and problem-solving.)

• "How have you integrated AI-assisted design tools into your workflow, and what are your thoughts on their role in production design?" (Prepare to discuss specific tools used, benefits observed, and your approach to quality assurance.) Company & Culture Questions:

• "Why are you interested in Twoconnect and this specific role?" (Research Twoconnect's mission, values, and client base. Align your skills with the demands of high-volume production for international clients.)

• "How do you stay organized and motivated while working remotely?" (Highlight your self-discipline, time management strategies, and preferred communication methods.)

• "Describe your experience working with clients or stakeholders in different time zones, particularly Australia." (Discuss your understanding of their business hours and how you manage communication and availability.) Portfolio Presentation Strategy:

• Focus on Production: Select 3-5 projects that best demonstrate your high-volume output, efficiency, and technical skill in e-commerce/retail asset creation.

• Quantify Results: Wherever possible, include metrics or outcomes related to your designs (e.g., "This banner design contributed to a 15% increase in click-through rates").

• Explain Your Workflow: For each project, concisely explain the brief, your process, the tools used, how you ensured brand consistency, and any specific challenges overcome.

• Highlight AI Integration: If applicable, clearly point out projects where AI tools were used and explain your role in refining the output.

• Be Prepared for Technical Questions: Anticipate questions about specific software techniques, file formats, color modes, and resolution requirements.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating practical execution, efficiency, and adaptability. Candidates need to showcase their ability to be a productive, reliable, and independent contributor within a remote, client-focused environment.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided application link on Workable.

• Portfolio Customization: Tailor your portfolio to prominently feature high-volume e-commerce and retail asset production. Select projects that showcase your proficiency in Adobe Creative Cloud applications (InDesign, Illustrator, Photoshop) for digital and print asset creation, retouching, and adaptation. Include examples of maintaining brand consistency across multiple channels.

• Resume Optimization: Ensure your resume clearly highlights your 3+ years of relevant experience, advanced software proficiencies, and specific experience with high-volume production, e-commerce, and retail clients. Use keywords from the job description naturally throughout your resume.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and experience with remote collaboration. Prepare to discuss specific projects from your portfolio in detail and be ready for a practical design challenge.

• Company Research: Familiarize yourself with Twoconnect's services, their client base (primarily Australia, NZ, US, UK, Europe), and their commitment to connecting Filipino talent with global opportunities. Understand the importance of their day shift/WFH model and how it supports client needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.