Founding Product Designer

<h3>About the Role</h3><p style="min-height:1.5em">A growing, seed-stage insurtech company is seeking its first product designer to shape AI-powered claims operations software. You will own the user experience from discovery through delivery, helping turn complex workflows into clear, dependable tools for claims professionals and their teams.</p><h3>What You'll Do</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Design end-to-end experiences across claims workspaces and dashboards used by operators, team leads, and executives.</p></li><li><p style="min-height:1.5em">Use product analytics, heat maps, user research, and customer conversations to identify friction and guide improvements.</p></li><li><p style="min-height:1.5em">Partner with product leadership, forward-deployed engineers, and the broader engineering team to translate customer needs into workflows and implementation-ready designs.</p></li><li><p style="min-height:1.5em">Design human-in-the-loop AI interactions that show users what an agent did, the sources it used, its reasoning, and where it may be uncertain.</p></li><li><p style="min-height:1.5em">Help evolve an early product interface into an enterprise-grade experience as new insurance organizations adopt the platform.</p></li><li><p style="min-height:1.5em">Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.</p></li></ul><h3>What We're Looking For</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Five to eight years of product design experience, with consistent tenures in technology companies and a track record of owning complex UX workflows.</p></li><li><p style="min-height:1.5em">Experience as a founding designer or as the first design hire in an early-stage startup.</p></li><li><p style="min-height:1.5em">A portfolio demonstrating dense, technical software designed for people who use it throughout the workday.</p></li><li><p style="min-height:1.5em">UX-first, data-informed practice, including user research and behavioral analytics, to simplify complex processes.</p></li><li><p style="min-height:1.5em">Hands-on prototyping experience with AI coding tools such as Claude or Lovable.</p></li><li><p style="min-height:1.5em">Experience with AI and human-in-the-loop products, design systems, or compliance-heavy operational domains such as insurance, claims, or healthcare is valuable.</p></li><li><p style="min-height:1.5em">U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.</p></li></ul><h3>Compensation &amp; Benefits</h3><p style="min-height:1.5em">Base salary is $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.</p><h3>Location</h3><p style="min-height:1.5em">On-site, five days a week in New York, New York.</p>