Founding Product Designer

<h3>About the Role</h3><p style="min-height:1.5em">Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the user experience for claims teams and help evolve a complex product into an enterprise-ready platform.</p><h3>What You'll Do</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own the end-to-end experience across daily claims workspaces, dashboards, and other customer-facing product surfaces.</p></li><li><p style="min-height:1.5em">Use behavioral data, heat maps, discovery calls, and direct user observation to identify opportunities and guide product improvements.</p></li><li><p style="min-height:1.5em">Partner with product leadership, forward-deployed engineers, and the engineering team to turn customer problems into clear workflows and implementation-ready designs.</p></li><li><p style="min-height:1.5em">Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty understandable, while giving users ways to review or intervene.</p></li><li><p style="min-height:1.5em">Lead product experiences from discovery through delivery as the platform develops for larger insurance organizations.</p></li><li><p style="min-height:1.5em">Establish design principles and a design system, prototype with AI tools, and evaluate whether design changes help users complete work more easily.</p></li></ul><h3>What We're Looking For</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5 to 8 years of product design experience, with consistent tenures at technology companies.</p></li><li><p style="min-height:1.5em">Experience as a founding designer or the first design hire at an early-stage startup.</p></li><li><p style="min-height:1.5em">A UX-first, data-informed approach to simplifying complex workflows, combining product analytics with user research.</p></li><li><p style="min-height:1.5em">Experience designing dense, technical software used frequently by operational teams; insurance, claims, healthcare, or other regulated domains are valuable.</p></li><li><p style="min-height:1.5em">Experience designing AI and human-in-the-loop workflows and building design systems is a plus.</p></li><li><p style="min-height:1.5em">Hands-on experience prototyping with AI tools such as Claude or Lovable.</p></li><li><p style="min-height:1.5em">A background focused on product design and complex user experiences, rather than solely visual design or front-end engineering.</p></li><li><p style="min-height:1.5em">U.S. work authorization is required. Existing visa transfers are supported, but new visa sponsorship is not available.</p></li></ul><h3>Compensation &amp; Benefits</h3><p style="min-height:1.5em">Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.</p><h3>Location</h3><p style="min-height:1.5em">On-site, five days a week in New York, New York.</p>