E-commerce Graphic Designer

📍 Job Overview

Job Title: E-commerce Graphic Designer

Company: Lago

Location: San José, San José Province, Costa Rica

Job Type: Full-time

Category: Creative & Media / Art & Design / Marketing

Date Posted: April 17, 2026

Experience Level: Mid-Level (5-10 years suggested)

Remote Status: Fully Remote

🚀 Role Summary

• Design and develop visually compelling graphics for e-commerce platforms, with a primary focus on Amazon product listings, A+ Content, and advertising creatives.

• Collaborate closely with cross-functional teams, including content writers, marketing managers, and product specialists, to ensure cohesive brand messaging and optimize customer engagement.

• Stay abreast of industry design trends, competitor strategies, and emerging e-commerce best practices to maintain a competitive visual edge for Lago and its clients.

• Manage digital assets and maintain organized file structures to enhance design workflow efficiency and team collaboration across a global, remote team.

• Contribute to the continuous improvement of design processes and methodologies, acting as a technical resource and ensuring adherence to department performance standards.

📝 Enhancement Note: This role is specifically geared towards e-commerce visual merchandising and marketing, with a strong emphasis on Amazon's unique design requirements. The "E-commerce Graphic Designer" title, combined with responsibilities like "Amazon A+ Content," "product listings," and "Sponsored Brand creatives," clearly positions this as a specialized design function within the broader marketing and operations spectrum. The remote nature and focus on a global team suggest a need for strong self-management and digital collaboration skills.

📈 Primary Responsibilities

• Develop and execute high-impact visual content for client product listings on e-commerce platforms, specifically tailoring designs for Amazon, including product imagery, infographics, and lifestyle shots.

• Create engaging A+ Content modules for Amazon listings, leveraging storytelling and data-driven design principles to enhance product appeal and drive conversion rates.

• Design effective graphics for Amazon advertising campaigns, such as Sponsored Brand creatives and banners, with a clear objective to maximize click-through rates (CTR) and conversion.

• Partner with Content Copywriters and Content Managers to ensure a unified and high-performing visual narrative across all e-commerce assets and marketing materials.

• Research and analyze industry design trends, competitor strategies, and e-commerce best practices to inform design decisions and maintain a competitive visual advantage.

• Continuously explore and adapt to innovative design tools, techniques, and emerging e-commerce trends to keep Lago's visual output cutting-edge and effective.

• Maintain organized digital asset libraries and file management systems to streamline design workflows, facilitate collaboration, and ensure easy access to assets for the wider team.

• Proactively discuss design inconsistencies and propose solutions with managers to ensure alignment with client requirements, brand guidelines, and company objectives.

• Establish and nurture collaborative relationships with internal marketing, product, and development teams to align objectives, resolve challenges, and foster a cohesive approach to visual communication.

• Serve as a technical resource for design-related inquiries and projects within the team, sharing expertise and best practices.

• Consistently meet or exceed department-established performance standards for quality, efficiency, and output.

• Actively engage with and apply learning from department training materials (e.g., Trainual) to continuously develop skills and adhere to best practices.

• Undertake other assigned duties as required to support the broader design and marketing objectives of Lago.

📝 Enhancement Note: The responsibilities highlight a direct link between design output and business outcomes (conversion, click-through rates), indicating a performance-oriented role. The emphasis on "client product listings" suggests this role might support an agency-like function or service for multiple e-commerce brands, requiring adaptability to different brand aesthetics and client needs.

Ư Skills & Qualifications

Education:

Experience:

• 4-7 years of progressive experience in graphic design.

Required Skills:

• Advanced proficiency in Adobe Creative Suite: Mastery of Photoshop, Illustrator, and potentially other relevant Adobe tools (e.g., InDesign, After Effects for motion graphics if applicable).

• E-commerce Design Expertise: Proven ability to create compelling visuals for e-commerce product listings, banners, and digital marketing assets that drive sales and engagement.

• Amazon-Specific Design Knowledge: Strong working knowledge of Amazon's design requirements, including A+ Content best practices, Sponsored Brand creative specifications, and general listing optimization visuals.

• Visual Storytelling: Ability to translate product features and benefits into engaging visual narratives that resonate with target audiences.

• Digital Asset Management: Experience in organizing, managing, and maintaining digital assets for efficient team access and workflow.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design concepts, provide feedback, and collaborate effectively with cross-functional teams.

• Analytical Skills: Ability to interpret performance data (e.g., CTR, conversion rates) to inform design adjustments and improvements.

• Organizational Skills: Strong ability to manage multiple projects, prioritize tasks, and consistently meet deadlines in a fast-paced environment.

• Proficiency in Microsoft Office Suite & Google Workspace: Competence in Word, Excel, Sheets, Docs, or similar software for documentation, reporting, and collaboration.

Preferred Skills:

• Experience with other e-commerce platforms beyond Amazon (e.g., Shopify, Etsy, Walmart).

• Basic understanding of UI/UX principles as they apply to e-commerce interfaces.

• Familiarity with project management tools (e.g., Asana, Trello, Jira).

• Basic knowledge of video editing or motion graphics for creating short promotional clips.

• Experience working in a remote, global team environment.

📝 Enhancement Note: The requirement for "advanced knowledge of Adobe Creative Suite" is critical. Given the focus on e-commerce and Amazon, candidates should be prepared to showcase portfolios demonstrating proficiency in creating product mockups, lifestyle images, infographic-style content, and ad creatives optimized for online sales. The mention of "Trainual" suggests a structured onboarding and ongoing learning process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• E-commerce Visual Design Case Studies: Showcase at least 3-5 detailed case studies demonstrating your process for designing e-commerce assets, with a strong emphasis on those created for Amazon.

• Amazon A+ Content Examples: Include specific examples of A+ Content you have designed, highlighting how your visuals enhanced product appeal and storytelling.

• Product Listing Optimization: Present examples of product images and graphics that demonstrably improved listing performance (e.g., increased conversion rates, reduced bounce rates).

• Advertising Creatives: Provide examples of Amazon Sponsored Brand ads or other e-commerce ad creatives you've developed, explaining the strategic thinking behind their design.

• Brand Consistency: Demonstrate your ability to maintain brand consistency across different assets and platforms, showcasing your understanding of brand guidelines.

• Workflow Documentation (Optional but Recommended): Briefly outline your design process for a typical e-commerce project, from brief to final delivery.

Process Documentation:

• Design Brief Analysis: Ability to interpret client briefs and translate them into actionable design requirements and visual concepts.

• Iterative Design Process: Documentation of how you incorporate feedback and iterate on designs to meet project objectives and stakeholder expectations.

• Asset Management Strategy: Evidence of creating and maintaining organized file structures and asset libraries, explaining the benefits for team collaboration and efficiency.

• Performance Measurement Integration: Examples of how you consider or integrate performance metrics (e.g., CTR, conversion data) into your design process and future iterations.

📝 Enhancement Note: For this role, the portfolio is paramount. Candidates should explicitly highlight projects that show a direct impact on sales or conversion metrics for e-commerce clients, especially on Amazon. Demonstrating an understanding of Amazon's specific content guidelines and best practices will be a significant advantage.

💵 Compensation & Benefits

Salary Range:

• Estimated Monthly Salary: $1,000 - $1,520 USD

• Estimated Hourly Rate: $6.25 - $9.50 USD

Explanation for Estimate: The provided job description states an "Up to $1,520 Monthly ($9.5 per hour)" salary. Based on industry research for E-commerce Graphic Designers with 5-10 years of experience in regions with similar cost of living or for remote roles targeting talent in countries like Costa Rica, this range is competitive. The upper limit is clearly defined, suggesting a potential for negotiation or based on demonstration of advanced skills and experience. The lower end of the range is estimated to reflect entry into the mid-level experience bracket.

Benefits:

• Remote Work: Opportunity to work from any location, promoting global work-life balance and flexibility.

• Growth Opportunities: Potential for role shaping and career advancement within a growing company, with opportunities to grow with the organization.

• Innovative Culture: Be part of a team that utilizes data-driven approaches to solve challenges and drive success in a dynamic market.

• Professional Development: Access to training materials (e.g., Trainual) and opportunities to learn and apply new skills.

Working Hours:

• Schedule: Monday - Friday, 9 AM - 5 PM PST (Pacific Standard Time).

• Total Hours: 40 hours per week.

• Flexibility: While the core hours are defined, the remote nature of the role and emphasis on work-life balance suggest potential for some flexibility in daily scheduling, as long as PST time zone overlap and project deadlines are met.

📝 Enhancement Note: The salary is explicitly stated as "Up to $1,520 Monthly ($9.5 per hour)". The estimated range provided above is based on this explicit upper bound and general market data for similar roles, with a focus on ensuring the estimate is realistic for the stated experience level and location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (specifically design tools/platforms, implied by "Lago Design")

Company Size: Small to Medium-sized (Workable ATS data often indicates this, and the "shape your role and grow with us" implies a company in growth stages, likely under 200 employees).

Founded: The founding date is not provided, but the mention of a "dynamic team" and "rapidly evolving market" suggests a relatively modern company structure.

Team Structure:

• Operations Focus: This role is part of a marketing or design operations function, supporting client-facing e-commerce initiatives.

• Cross-Functional Collaboration: Works closely with Content Copywriters, Content Managers, and the internal marketing team. Collaboration is expected to be digital and asynchronous, given the remote nature.

• Reporting: Likely reports to a Design Manager, Marketing Manager, or Head of Operations, who oversees client success and design output.

Methodology:

• Data-Driven Design: Emphasis on using data (performance metrics, trend analysis) to inform design decisions and optimize outcomes.

• Agile/Iterative Processes: Implied through "continuous exploration," "adapting to trends," and "incorporating feedback."

• Standardized Workflows: Use of "company and department practices and procedures," and reference to "Trainual," indicates a structured approach to design execution and quality control.

Company Website: lagodesign.com (derived from domain_derived)

📝 Enhancement Note: Lago appears to be a company that provides design services or a platform for e-commerce businesses, particularly those selling on Amazon. The "E-commerce Graphic Designer" role suggests they might be an agency or offer managed services for brands looking to optimize their online presence. The focus on "clients" and "product listings" reinforces this.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Specialist. This role is for an experienced individual contributor focused on executing high-quality design work within the e-commerce domain. It requires specific expertise in visual merchandising for online platforms, particularly Amazon. The "4-7 years of related experience" and "2+ years of which are highly relevant" firmly place it at a mid-level.

Reporting Structure: The designer will likely report to a Design Lead, Marketing Manager, or a similar operational leadership role within Lago. This structure supports the delivery of client projects and ensures alignment with broader business objectives.

Operations Impact: This role directly impacts revenue by creating visually appealing and conversion-optimized e-commerce assets. Effective designs can lead to increased product visibility, higher click-through rates on ads, improved customer engagement with listings, and ultimately, a boost in sales and customer acquisition for Lago's clients. By maintaining brand consistency and adhering to best practices, the designer also contributes to Lago's reputation and client retention.

Growth Opportunities:

• Senior Designer/Lead Designer: With proven success and expanded expertise, opportunities may arise to become a Senior E-commerce Graphic Designer or a Design Lead, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Specialization: Deepen expertise in specific e-commerce platforms or design niches (e.g., animation, UI/UX for e-commerce).

• Operations Management: Transition into roles focused on workflow optimization, asset management, or project management within a design or marketing operations context.

• Skill Development: Continuous learning in emerging design technologies, e-commerce marketing strategies, and data analysis techniques to enhance professional value.

📝 Enhancement Note: The "shape your role and grow with us" statement strongly suggests that Lago is open to employees developing their career paths within the company, especially in a growing market segment like e-commerce design.

🌐 Work Environment

Office Type: Fully Remote. The company operates on a global, remote-first model, emphasizing work-life balance and flexibility.

Office Location(s): While the role is based in San José, Costa Rica, the "Work from anywhere—our team is global" statement indicates that this is a remote designation within Costa Rica, not tied to a physical office. Lago likely has a distributed team across various time zones.

Workspace Context:

• Digital Collaboration: The primary workspace is digital, relying on online communication tools, project management software, and cloud-based asset sharing.

• Tools & Technology: Access to and proficiency with essential design software (Adobe Creative Suite) and collaboration platforms are critical.

• Autonomy & Self-Management: Employees are expected to be self-motivated and capable of managing their time effectively to meet project deadlines and collaborate asynchronously.

• Global Team Interaction: Opportunities to work with and learn from colleagues from diverse geographical backgrounds, fostering a broad perspective on design and marketing.

Work Schedule: The defined schedule (Monday-Friday, 9 AM - 5 PM PST) provides a structure for core working hours, ensuring overlap for team collaboration. However, the remote nature implies a degree of flexibility in managing tasks outside these core hours, provided deadlines and communication needs are met.

📝 Enhancement Note: The "Work from anywhere" benefit is a significant draw for remote candidates. The PST schedule indicates a need for candidates to be comfortable working within or closely aligned with Pacific Standard Time business hours for collaboration purposes, even if they are physically located elsewhere in Costa Rica.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio, focusing on relevant e-commerce and Amazon design experience.

• Skills Assessment/Design Challenge: A practical exercise designed to evaluate proficiency in Adobe Creative Suite and ability to create e-commerce-relevant graphics (e.g., designing a sample product listing graphic, an ad banner, or a section of A+ Content).

• Interviews:

  • Hiring Manager Interview: Discussion about experience, design philosophy, problem-solving approach, and cultural fit.
  • Team Interview: Interaction with potential colleagues (e.g., Content Manager, Copywriter) to assess collaboration style and communication skills.

• Final Interview/Offer: Potentially with a senior leader, discussing career growth and final terms.

Portfolio Review Tips:

• Highlight Impact: For each project, clearly state the objective, your role, the design solution, and measurable results (e.g., "Increased CTR by X%", "Improved conversion rate by Y%", "Enhanced brand perception").

• Showcase Amazon Expertise: Ensure a significant portion of your portfolio is dedicated to Amazon-specific work (listings, A+ Content, ads).

• Demonstrate Process: Briefly explain your design process, including how you interpret briefs, conduct research, and incorporate feedback.

• Visual Clarity & Organization: Present your portfolio in a clean, professional, and easy-to-navigate format (PDF or personal website).

• Tailor to the Role: Emphasize skills and projects that directly align with the responsibilities outlined in the job description.

Challenge Preparation:

• Understand the Brief: Carefully read any design challenge instructions. Identify the target audience, platform, and key objectives.

• Time Management: Allocate your time wisely across research, design, and refinement.

• Design Principles: Apply fundamental design principles (layout, typography, color theory, hierarchy) relevant to e-commerce.

• Platform Specifics: If the challenge is Amazon-related, ensure your design adheres to known best practices and limitations.

• Presentation Readiness: Be prepared to articulate your design choices, explain your process, and justify your decisions.

📝 Enhancement Note: The mention of "Trainual" suggests that candidates might be tested on their ability to learn and apply company-specific procedures, so demonstrating a capacity for learning is key. The specific mention of "Amazon sellers and products" in the requirements summary reinforces the need for targeted portfolio pieces.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for all graphic design tasks. This includes:

  • Adobe Photoshop: For image editing, manipulation, and creating detailed product visuals.
  • Adobe Illustrator: For vector graphics, logos, infographics, and layout design.
  • Adobe InDesign (Potentially): For more complex layout and print-like digital documents, though less common for pure e-commerce listings.
  • Adobe Acrobat: For PDF creation and management of design documents.

• Project Management Software: Likely used for task tracking, team collaboration, and deadline management. Examples could include Asana, Trello, Jira, or Monday.com.

• Cloud Storage & File Sharing: Platforms like Google Drive, Dropbox, or OneDrive for storing and sharing large design files and assets.

Analytics & Reporting:

• E-commerce Platform Analytics: Understanding how to interpret data from Amazon Seller Central or other e-commerce platforms to inform design decisions.

• Google Analytics (Potentially): If website design is also a component, understanding basic website analytics.

• Spreadsheet Software: Microsoft Excel or Google Sheets for data analysis, performance tracking, and reporting on design impact.

CRM & Automation:

• CRM Tools (Less Direct Impact): While not directly used for design execution, understanding how CRM data might influence marketing campaign designs could be beneficial.

• Automation Tools: Familiarity with how designs integrate into automated marketing workflows (e.g., email marketing platforms).

📝 Enhancement Note: The core technical requirement is Adobe Creative Suite. The job description also mentions "Microsoft Word, Excel, Google Sheets, Docs, or similar software," indicating a need for general office/productivity tool proficiency.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A strong emphasis on using performance metrics and market research to guide design choices, ensuring that visuals are not just aesthetically pleasing but also effective in driving business results.

• Client-Centricity: A focus on understanding and meeting client needs, delivering designs that align with their brand identity and business objectives, particularly for e-commerce success.

• Collaboration & Communication: Valuing open communication, teamwork, and mutual support within a distributed global team. This includes constructive feedback and knowledge sharing.

• Innovation & Adaptability: Encouraging continuous learning, exploring new design trends and technologies, and adapting to the fast-paced evolution of e-commerce and digital marketing.

• Efficiency & Organization: Maintaining organized workflows, managing digital assets effectively, and striving for efficient processes to deliver high-quality work on time.

Collaboration Style:

• Digital & Asynchronous: The team relies heavily on digital communication tools and asynchronous collaboration to bridge geographical and time zone differences.

• Feedback-Oriented: A culture that encourages constructive feedback to improve design quality and processes.

• Cross-Functional Integration: Designers are expected to integrate seamlessly with marketing, content, and potentially product teams to ensure cohesive strategies.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings to collectively elevate the team's capabilities.

📝 Enhancement Note: The "Innovative Culture" benefit points to a company that values forward-thinking and embracing new approaches, which is crucial in the dynamic e-commerce landscape.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining Brand Consistency Across Diverse Clients: If Lago serves multiple clients, adapting to and consistently applying different brand guidelines requires strong organizational skills and creative flexibility.

• Pacing with Evolving E-commerce Trends: The e-commerce landscape, especially on platforms like Amazon, changes rapidly. Staying updated with algorithm changes, new ad formats, and design best practices is an ongoing challenge.

• Balancing Aesthetics with Performance: Designing graphics that are visually appealing while also being optimized for conversion and platform requirements can be a delicate balance.

• Remote Collaboration Effectiveness: Ensuring seamless communication and collaboration within a fully remote, global team requires proactive effort and effective use of digital tools.

• Managing Multiple Project Deadlines: Juggling various client projects with different deadlines and priorities requires excellent time management and organizational skills.

Learning & Development Opportunities:

• E-commerce Platform Certifications: Opportunities to gain certifications or specialized knowledge in platforms like Amazon Seller Central, Shopify, etc.

• Advanced Design Software Training: Access to training for newer features or advanced techniques within Adobe Creative Suite or complementary design tools.

• Digital Marketing & Analytics Workshops: Learning about conversion rate optimization (CRO), A/B testing, and e-commerce analytics to better inform design strategies.

• Mentorship: Potential for mentorship from senior designers or marketing leaders within Lago to guide career development.

• Exposure to Diverse Industries: Working with a variety of clients provides exposure to different product categories and market segments, broadening design experience.

📝 Enhancement Note: The "Innovative Culture" and "Growth Opportunities" mentioned in the benefits section directly tie into overcoming these challenges and fostering professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing an Amazon A+ Content module, from receiving the brief to final delivery. What key elements do you focus on?" (Focus on process, client needs, and Amazon specifics).

• "How do you ensure your e-commerce designs are not only visually appealing but also drive conversions? Can you provide an example?" (Focus on data-driven design and impact).

• "How do you stay updated on the latest e-commerce design trends and Amazon platform changes? How do you incorporate these into your work?" (Focus on continuous learning and adaptability).

Company & Culture Questions:

• "What attracts you to Lago, and why are you interested in this specific E-commerce Graphic Designer role?" (Assess motivation and fit).

• "How do you approach collaboration with copywriters and marketing managers, especially in a remote setting?" (Assess teamwork and communication).

• "Describe a time you had to handle constructive criticism on your design work. How did you respond?" (Assess receptiveness to feedback and professionalism).

Portfolio Presentation Strategy:

• Storytelling: For each portfolio piece, tell a story. What was the problem? What was your solution? What was the outcome? Use metrics to quantify success.

• Highlight Amazon Specifics: Clearly articulate your understanding of Amazon's design requirements and how your work met them.

• Showcase Process: Briefly walk through your design process, emphasizing research, ideation, iteration, and final execution.

• Be Prepared for a Design Challenge: Practice creating e-commerce graphics under timed conditions. Focus on clarity, impact, and adherence to brief requirements.

• Technical Proficiency: Be ready to discuss your proficiency with Adobe Creative Suite and any other relevant tools.

📝 Enhancement Note: The interview process will likely involve a practical design test. Candidates should be prepared to demonstrate their ability to create compelling visuals that meet specific e-commerce objectives, particularly for Amazon.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Tailor your Resume: Highlight your experience with e-commerce design, Amazon A+ Content, product listings, and advertising creatives. Quantify achievements with metrics (e.g., conversion rate improvements, CTR increases).

• Curate your Portfolio: Ensure your portfolio prominently features your strongest e-commerce design work, with a clear emphasis on Amazon projects. Organize it logically and be ready to walk through specific examples during an interview.

• Prepare for a Design Challenge: Anticipate a practical design exercise that tests your skills in creating e-commerce graphics. Practice creating compelling visuals under timed conditions.

• Research Lago: Understand Lago's services, target market (likely e-commerce brands, especially on Amazon), and company culture. Be ready to articulate why you are a good fit for their innovative and remote-first environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.