Design Manager

📍 Job Overview

Job Title: Design Manager

Company: AECOM

Location: London, United Kingdom

Job Type: Full-time

Category: Design Management / Project Management (Infrastructure)

Date Posted: 2026-09-18T08:20:24.684

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead and manage design management teams and projects within the infrastructure consulting sector, focusing on delivering complex projects across the UK and internationally.

• Oversee the entire design process, from programming and deliverable management to quality assurance and coordination, ensuring compliance with contractual obligations and AECOM's financial processes.

• Drive business development initiatives and contribute to the strategic planning and growth of the Design Management function.

• Mentor and develop junior design management team members, fostering a culture of continuous learning and professional growth.

• Manage sub-consultant relationships, including contract administration, financial tracking, and performance monitoring, ensuring seamless integration into project delivery.

📝 Enhancement Note: This role is positioned within AECOM's Buildings & Places (B&P) business line, operating under the International Operating Group. The position requires a hybrid work model, with a primary location at Aldgate Tower, London. The role emphasizes a blend of technical design management expertise and leadership capabilities, with a strong focus on financial acumen and business development within the infrastructure consulting domain.

📈 Primary Responsibilities

• Team Leadership and Development:

  • Assist team leadership in managing the Design Management team, including performance reviews and business development activities.
  • Mentor and train junior Design Management team members, supporting their professional development and career progression.
  • Review work outputs from the team to ensure high quality and adherence to contractual requirements.
  • Step in to support or assume Team Leader responsibilities when required.

• Project Delivery & Design Management:

  • Lead Design Management projects from inception to completion, ensuring adherence to project timelines, budgets, and quality standards.
  • Establish and implement robust design management procedures, including scope delineation, programming, deliverable management, quality control, budget management, and approvals.
  • Facilitate project meetings, design workshops, and design coordination sessions to ensure effective collaboration and problem-solving.
  • Drive the development and implementation of design management tools and processes.

• Sub-consultant and Financial Management:

  • Prepare responsibility matrices and draft/manage sub-consultant back-to-back contracts, ensuring comprehensive scope coverage.
  • Develop and update cash flow projections, establish invoice submission procedures for sub-consultants, and monitor invoice progress.
  • Prepare monthly financial reports, tracking all sub-consultant invoices and project financials.
  • Manage AECOM's financial processes, including invoicing and adherence to AECOM's financial systems and processes.

• Business Development and Strategy:

  • Contribute to AECOM's Design Management business planning and continuously monitor progress against targets.

  • Support business development efforts to secure new design management opportunities.

  • Achieve AECOM Project Management (PM) accreditation and actively manage projects in line with AECOM's established financial systems and processes.

📝 Enhancement Note: The responsibilities indicate a need for a candidate who can operate autonomously in leading projects while also contributing to broader team and business growth. The emphasis on financial management, sub-consultant oversight, and PM accreditation suggests a role with significant commercial and project control responsibilities.

🎓 Skills & Qualifications

Education:

• A degree in a relevant discipline such as Architecture, Engineering, Construction Management, or a related field is highly preferred.

• AECOM PM accreditation is a requirement, indicating a need for candidates with demonstrable project management competencies. Experience:

• 5-10 years of progressive experience in design management, project management, or a related role within the infrastructure or construction consulting sector.

• Proven experience in developing and implementing design management tools and procedures.

• Demonstrated experience in managing sub-consultants and their contracts.

• Experience in managing project finances, including cash flow projections and invoicing. Required Skills:

• Design Management Expertise: Deep understanding of the design process, design programming, and deliverable management.

• Project Management Proficiency: Strong ability to plan, execute, and monitor projects, including managing timelines and budgets.

• Financial Acumen: Competence in managing project financials, invoicing, cash flow projections, and financial reporting.

• Contract Management: Skill in drafting, managing, and updating sub-consultant contracts and ensuring back-to-back agreements.

• Software Proficiency: Essential proficiency in MS Project, Excel, and InDesign for project planning, data analysis, and documentation.

• Communication Skills: Excellent verbal and written communication skills for effective stakeholder and team interaction.

• Commercial Awareness: A strong understanding of commercial aspects of projects and their financial implications.

• Construction Knowledge: Solid understanding of construction principles and practices relevant to infrastructure projects.

Preferred Skills:

• Experience in international project delivery.

• Familiarity with AECOM's specific financial systems and processes.

• Experience in business development and client relationship management.

• Knowledge of design coordination and BIM (Building Information Modeling) principles.

• Mentoring and team leadership experience.

📝 Enhancement Note: The qualifications highlight a need for a candidate with a strong technical foundation in design and project management, complemented by robust commercial and financial skills. The explicit mention of MS Project, Excel, and InDesign suggests these are critical tools for daily operations and reporting. The requirement for AECOM PM accreditation signifies a standardized approach to project management within the organization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Management Case Studies: Showcase successful projects where you managed the end-to-end design process, highlighting your role in programming, coordination, quality assurance, and stakeholder management.

• Project Financial Management Examples: Include examples of your experience in managing project budgets, cash flow projections, and financial reporting, demonstrating your commercial awareness.

• Sub-consultant Management Documentation: Provide evidence of your experience in preparing responsibility matrices, drafting contracts, and managing sub-consultant performance and payments.

• Process Implementation Evidence: Demonstrate instances where you developed and implemented design management procedures, tools, or workflows, detailing the problem, solution, and outcomes.

Process Documentation:

• Detailed documentation of established design management procedures, including scope delineation, programming, deliverable tracking, quality control, change management, and approval processes.

• Examples of project meeting minutes, design workshop summaries, and design coordination reports that illustrate effective communication and problem-solving.

• Evidence of adherence to financial systems and processes, including invoicing and reporting.

📝 Enhancement Note: Candidates are expected to provide tangible evidence of their process management capabilities. A portfolio that clearly articulates the "what, how, and why" of their design management approach, supported by quantifiable results and clear documentation, will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Design Manager role with 5-10 years of experience in London, the estimated salary range is £55,000 - £75,000 per annum. This estimate considers the cost of living in London, the specialized skills required, and the responsibilities associated with managing projects and teams within a large infrastructure consulting firm like AECOM. Benefits:

• Hybrid Work Options: Flexibility to balance work between home and office.

• Professional Development: Access to training programs, courses, and AECOM PM accreditation support.

• Mentoring: Opportunities to receive guidance from experienced leaders and mentor junior team members.

• Career Growth: Clear pathways for advancement within AECOM's global operations.

• Comprehensive Health and Well-being Programs: Supporting the overall health and welfare of employees and their families.

• Company Pension Scheme: Standard retirement savings plan.

• Employee Assistance Program: Confidential support services.

Working Hours:

• Standard full-time hours are approximately 40 hours per week. The hybrid work model offers flexibility in scheduling, allowing for a balance between professional duties and personal life.

📝 Enhancement Note: The salary range is an estimation. Actual compensation will be determined by AECOM based on the candidate's specific experience, qualifications, and performance during the interview process. The benefits package reflects AECOM's commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Infrastructure Consulting (Engineering, Design, Program Management)

Company Size: Large (50,000+ employees globally)

Founded: 1910 (AECOM has a long-standing history in the industry)

Team Structure:

• The Design Management team operates within the Buildings & Places (B&P) business line, part of AECOM's International Operating Group.

• This role supports and potentially deputizes for Team Leaders, indicating a hierarchical structure with clear reporting lines and opportunities for leadership progression.

• Collaboration is expected across various disciplines within AECOM and with external sub-consultants and clients. Methodology:

• AECOM emphasizes a data-driven approach to project delivery, utilizing advanced technical and digital expertise.

• The company follows a structured project management methodology, with a strong focus on financial controls, quality assurance, and risk management.

• A commitment to sustainability, equity, diversity, and inclusion is embedded in AECOM's operations and project execution.

Company Website: https://www.aecom.com/

📝 Enhancement Note: AECOM's global presence and extensive project portfolio suggest a highly professional and process-driven environment. The company's commitment to "delivering a better world" implies a mission-oriented culture where impactful projects are prioritized. The emphasis on hybrid work and employee well-being indicates a modern approach to workforce management.

📈 Career & Growth Analysis

Operations Career Level: Mid-Senior Level. This role is a step towards senior leadership within the Design Management function, requiring a blend of technical expertise, team leadership, and business acumen.

Reporting Structure: The Design Manager will report to a Design Management Team Leader and will be responsible for overseeing the work of junior Design Management team members. They will also work closely with project managers and other discipline leads.

Operations Impact: This role has a direct impact on the successful delivery of complex infrastructure projects, influencing project timelines, budgets, quality outcomes, and client satisfaction. By managing design processes and teams effectively, the Design Manager contributes significantly to AECOM's reputation and profitability.

Growth Opportunities:

• Leadership Advancement: Progression to Design Management Team Leader, Project Director, or other senior management roles within AECOM.

• Technical Specialization: Deepening expertise in specific areas of design management, such as sustainable design, digital construction, or specific infrastructure sectors.

• Professional Certifications: Achieving AECOM PM accreditation and potentially other industry-recognized certifications.

• Global Mobility: Opportunities to work on international projects and gain exposure to diverse markets and project types.

• Mentorship Roles: Taking on formal or informal mentorship responsibilities for emerging talent.

📝 Enhancement Note: AECOM's scale offers substantial career development potential. The emphasis on AECOM PM accreditation and the structured reporting lines suggest a clear path for growth for high-performing individuals who demonstrate leadership and a commitment to the company's values and methodologies.

🌐 Work Environment

Office Type: Hybrid. Employees are expected to work from an AECOM office location (Aldgate Tower, London) for a portion of their work week, with the remainder conducted remotely.

Office Location(s):

• Primary: Aldgate Tower, London, United Kingdom. This is a modern office space in a key business district, likely equipped with collaborative workspaces and necessary amenities.

• Potential for occasional travel to other AECOM offices or project sites within the UK and internationally. Workspace Context:

• Collaborative Environment: The hybrid model and team structure encourage collaboration through scheduled meetings, workshops, and informal interactions, both in-person and virtually.

• Technology Access: Employees will have access to AECOM's standard suite of design and project management software, communication tools, and IT infrastructure.

• Professional Atmosphere: AECOM fosters a professional and results-oriented work environment, valuing expertise, innovation, and teamwork.

Work Schedule:

• Standard full-time hours, with flexibility offered through the hybrid work arrangement. This allows for better work-life integration, essential for managing demanding project schedules.

📝 Enhancement Note: The hybrid model signifies a commitment to modern work practices, offering a balance between in-office collaboration and remote flexibility. Candidates should be comfortable navigating both in-person and virtual communication channels effectively.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruitment team will review applications and CVs for essential qualifications.

• Hiring Manager Interview: A discussion focused on your experience, skills, and fit for the Design Management role, likely delving into specific project examples.

• Technical/Team Interview: This may involve a panel interview with senior team members or a technical assessment. You might be asked to present on your design management approach or a specific project from your portfolio.

• Case Study/Presentation: You may be asked to prepare and present a case study demonstrating your ability to manage a complex design project, including challenges, solutions, and outcomes.

• Final Interview: Potentially with a senior leader within the B&P business line to assess overall fit and strategic alignment.

Portfolio Review Tips:

• Structure and Clarity: Organize your portfolio logically, categorizing projects by type or your role. Ensure each case study clearly outlines the problem, your approach, key actions taken, and measurable results (e.g., cost savings, schedule improvements, quality enhancements).

• Quantify Achievements: Wherever possible, use metrics to demonstrate the impact of your work. For example, "Reduced design coordination issues by 20% through implementation of a new review process."

• Highlight Leadership and Process: Emphasize your leadership in managing teams and sub-consultants, and showcase your ability to develop and implement effective design management procedures.

• Tailor to AECOM: Briefly mention how your skills and experience align with AECOM's values, industry focus (infrastructure), and project types.

Challenge Preparation:

• Design Management Scenarios: Be prepared to discuss how you would approach common design management challenges, such as scope creep, design conflicts, stakeholder disagreements, or budget constraints.

• Financial Management Scenarios: Practice explaining how you would develop a project budget, manage cash flow, and handle change orders.

• Team Leadership Scenarios: Prepare to discuss your leadership style, how you motivate teams, and how you handle performance issues.

• Software Proficiency: Be ready to discuss your practical experience with MS Project, Excel, and InDesign, potentially including brief demonstrations or explanations of how you use them for specific tasks.

📝 Enhancement Note: The interview process is likely to be rigorous, assessing both technical competence and leadership potential. A well-prepared portfolio that demonstrates practical application of skills and quantifiable results will be crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• MS Project: Essential for project planning, scheduling, resource allocation, and progress tracking. Proficiency in creating and managing complex project schedules is expected.

• MS Excel: Critical for financial management, data analysis, creating reports, tracking sub-consultant invoices, and cash flow projections. Advanced functions and data manipulation skills are beneficial.

• MS InDesign: Used for creating professional-looking design program documents, reports, and presentations. Familiarity with layout and graphic design principles within InDesign is advantageous.

Analytics & Reporting:

• AECOM's Internal Financial Systems: Candidates must be proficient in using AECOM's proprietary financial systems for invoicing, budget tracking, and financial reporting.

• Business Intelligence Tools (Potentially): While not explicitly mentioned, experience with BI tools for data visualization and performance analysis could be beneficial.

CRM & Automation:

• Project Management Software (General): Experience with various project management platforms is valuable, even if AECOM uses specific internal tools.

• Collaboration Platforms: Proficiency with tools like Microsoft Teams, Slack, or similar for communication and collaboration in a hybrid environment.

📝 Enhancement Note: Mastery of MS Project, Excel, and InDesign is a non-negotiable requirement for this role, indicating they are central to daily operations and reporting. Familiarity with proprietary financial systems is also key.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in all dealings, especially with clients and sub-consultants.

• Excellence: Striving for high-quality outcomes in design management and project delivery.

• Innovation: Encouraging new ideas and approaches to solve complex infrastructure challenges.

• Collaboration: Fostering teamwork and open communication across diverse teams and disciplines.

• Sustainability: Commitment to environmental, social, and governance (ESG) principles in project execution.

Collaboration Style:

• Cross-functional Integration: Working closely with architects, engineers, planners, and construction managers to ensure cohesive project delivery.

• Stakeholder Management: Effective communication and relationship-building with internal leaders, clients, and sub-consultants.

• Process-Oriented: Adhering to established AECOM processes and procedures while being open to refining them for greater efficiency.

• Mentorship and Knowledge Sharing: Actively participating in the development of team members and sharing best practices.

📝 Enhancement Note: AECOM's stated values of integrity, excellence, innovation, collaboration, and sustainability are likely to be central to the team's daily operations and decision-making processes. Candidates who can demonstrate alignment with these values will be a strong cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Stakeholders: Balancing the needs and expectations of clients, internal teams, and multiple sub-consultants on complex international projects.

• Navigating Global Standards: Adapting to varying design codes, regulations, and cultural nuances across different countries.

• Maintaining Financial Control: Rigorously managing project budgets and cash flow in a dynamic project environment.

• Driving Innovation: Encouraging and implementing new technologies and methodologies within a traditional industry.

Learning & Development Opportunities:

• AECOM PM Accreditation: A structured pathway to gain recognized project management certification within AECOM.

• Specialized Training: Access to courses and workshops focused on advanced design management techniques, digital tools, and leadership skills.

• Cross-Disciplinary Exposure: Opportunities to learn from and collaborate with experts across AECOM's diverse business lines.

• Mentorship Programs: Formal and informal mentorship to guide career development and skill enhancement.

📝 Enhancement Note: The role presents challenges that are typical of large-scale international infrastructure projects. These challenges are framed as opportunities for growth, supported by AECOM's commitment to learning and development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex infrastructure project you managed from a design perspective. What were the key challenges, your approach, and the final outcome?" (Focus on process, problem-solving, and results.)

• "How would you manage a sub-consultant who is consistently delivering late or below quality standards? What steps would you take?" (Assess contract management, negotiation, and problem-solving skills.)

• "Explain your approach to developing and managing a project budget and cash flow for a large-scale design project. What tools do you use?" (Evaluate financial acumen and tool proficiency.)

• "How do you ensure design quality and compliance with contractual obligations throughout the project lifecycle?" (Test understanding of quality assurance processes.) Company & Culture Questions:

• "What interests you about AECOM and this specific Design Manager role?" (Demonstrate research and alignment with company mission.)

• "How do you foster a collaborative environment within a project team, especially in a hybrid setting?" (Assess teamwork and communication skills.)

• "Describe a time you had to mentor or develop a junior team member. What was your approach?" (Evaluate leadership and development capabilities.)

• "How do you stay updated on industry best practices and new technologies in design management?" (Gauge commitment to continuous learning.) Portfolio Presentation Strategy:

• Concise Storytelling: For each case study, clearly articulate the project's context, your specific role and challenges, the actions you took, and the quantifiable results.

• Highlight Process & Tools: Explicitly mention the design management processes you implemented and the tools (MS Project, Excel, InDesign) you used to achieve outcomes.

• Focus on Impact: Emphasize the value you brought to the project and AECOM, whether through cost savings, schedule adherence, improved quality, or client satisfaction.

• Prepare for Q&A: Anticipate questions about your methodologies, decision-making processes, and how you handled specific challenges presented in your portfolio.

📝 Enhancement Note: Interview preparation should focus on showcasing practical experience, demonstrating a strong understanding of design management principles, financial acumen, and leadership capabilities, all within the context of AECOM's operational framework and values.

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📌 Application Steps

To apply for this Design Manager position:

• Submit Your Application: Complete the application form on the AECOM careers portal.

• Tailor Your CV: Ensure your resume clearly highlights your experience in design management, project leadership, sub-consultant management, financial reporting, and proficiency with MS Project, Excel, and InDesign. Use keywords from the job description.

• Prepare Your Portfolio: Curate a portfolio that showcases your best work, focusing on design management case studies with quantifiable results. Be ready to present specific examples of your process implementation and financial management skills.

• Research AECOM: Familiarize yourself with AECOM's projects, values, and recent news. Understand their commitment to delivering a better world and how your role contributes to this mission.

• Practice Your Interview Responses: Prepare for common interview questions, including behavioral and situational scenarios, and practice articulating your experience and approach clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.