Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Bath Barn (Showroom for Mervin Zimmerman Inc.)

Location: Lititz, PA

Job Type: Full-time

Category: Interior Design & Sales Operations

Date Posted: 2026-09-11

Experience Level: 0-2 years

Remote Status: On-site

🚀 Role Summary

• Drive customer engagement and project success by transforming initial design concepts into tangible, beautiful bathroom spaces.

• Manage the entire customer journey from initial consultation and design selection through project completion and post-sale follow-up, ensuring a seamless and positive experience.

• Collaborate within a no-commission, team-oriented environment, prioritizing customer needs and optimal solutions over sales targets.

• Leverage design expertise, technical aptitude, and product knowledge to create functional and aesthetically pleasing bathroom renovations.

📝 Enhancement Note: This role, while titled "Design Consultant," has significant operational aspects related to project management, customer relationship management, and sales process execution within a specialized retail environment. The "no-commission" structure emphasizes a consultative sales approach, aligning it with a more operations-centric focus on customer satisfaction and project delivery rather than pure revenue generation metrics.

📈 Primary Responsibilities

• Conceptualize and Design: Develop comprehensive bathroom remodeling designs that align with customer ideas, functional needs, and product selections.

• Customer Consultation: Conduct in-depth meetings with customers, both in their homes and at the showroom, to understand project scope, preferences, and budgetary considerations.

• Site Measurement & Planning: Accurately measure project spaces and translate these dimensions into detailed design plans and layouts.

• Product Selection & Specification: Guide customers in selecting appropriate fixtures, cabinetry, flooring, finishes, and other materials, ensuring aesthetic coherence and functional suitability.

• Design Presentation & Refinement: Present design proposals to customers, incorporating feedback and making necessary adjustments to meet client expectations.

• Project Estimation: Prepare detailed project estimates, clearly outlining the scope of work, materials, and associated costs for customer review.

• End-to-End Project Oversight: Manage projects from initial consultation through the construction phase and post-sale follow-up, acting as the primary point of contact.

• Vendor & Contractor Liaison: Travel to customer homes and vendor locations within a defined radius to facilitate design, measurement, and project oversight.

• Showroom Support: Provide expert assistance to contractors, DIY customers, and retail clients within the Bath Barn showroom.

📝 Enhancement Note: The responsibilities highlight a blend of creative design, client-facing sales, and project coordination. This requires strong organizational skills, attention to detail, and the ability to manage multiple facets of a project simultaneously, which are core to operations roles.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background in Interior Design, Architecture, or a related field is highly beneficial. Experience:

• Minimum of 1 year of direct design experience, preferably within the construction or remodeling industry.

• Experience in customer-facing roles, demonstrating strong client management and communication skills. Required Skills:

• Bathroom Design Expertise: Proven ability to design functional and aesthetically pleasing bathroom spaces.

• Customer Relationship Management (CRM): Skill in building rapport, understanding client needs, and managing client expectations throughout the project lifecycle.

• Project Planning & Execution: Ability to plan, organize, and oversee remodeling projects from inception to completion.

• Measurement & Spatial Reasoning: Proficiency in taking accurate site measurements and translating them into design plans.

• Product Knowledge: Familiarity with a range of bathroom fixtures, cabinetry, flooring, and finishes.

• Estimation & Quoting: Ability to prepare accurate project cost estimates.

• Professional Communication: Excellent verbal and written communication skills for interacting with diverse stakeholders.

• Technical Aptitude: Mechanical aptitude and a strong willingness to learn about bathroom products, construction processes, and industry trends.

• Microsoft Office Proficiency: Competence in Word, Excel, and general computer technology.

Preferred Skills:

• Construction Industry Experience: Prior experience within the building or remodeling sector.

• Design Software Proficiency: Experience with specialized design software such as Chief Architect, Revit, or 20-20 Design.

• Sales Acumen: Ability to guide customers through a consultative sales process.

📝 Enhancement Note: The emphasis on technical aptitude and willingness to learn specific software (Chief Architect, Revit, 20-20) points to a need for candidates who can quickly adapt to proprietary or industry-standard tools, a common requirement in operations roles focused on system utilization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Case Studies: Showcase 2-3 detailed bathroom design projects, illustrating the design process from initial concept to final execution.

• Process Documentation: Include examples demonstrating how you manage project timelines, customer communication, and material selection.

• Visual Representation: Present high-quality visuals (renderings, photos) of past projects to highlight design aesthetic and execution quality.

• Problem-Solving Examples: Detail specific challenges encountered in past projects and how they were effectively resolved, demonstrating adaptability and critical thinking.

Process Documentation:

• Workflow Design: Illustrate your approach to managing multiple client projects concurrently, including scheduling, task prioritization, and follow-up protocols.

• System Integration: Describe how you integrate product selection, measurement data, and customer feedback into comprehensive project plans.

• Performance Measurement: Explain how you track project progress and ensure client satisfaction throughout the renovation lifecycle.

📝 Enhancement Note: For a "Design Consultant" role with operational undertones, a portfolio demonstrating process management, problem-solving, and client journey mapping is crucial. This moves beyond purely visual design to showcase an ability to manage complex projects efficiently.

💵 Compensation & Benefits

Salary Range: $55,000 - $70,000 per year, commensurate with experience.

Benefits:

• Health Insurance: Comprehensive medical coverage.

• Paid Time Off (PTO): Generous allowance for vacation, personal days, and sick leave.

• Paid Holidays: Company-observed holidays.

• Retirement Plan: A retirement savings plan with a company match.

• Short-Term Disability Insurance: Income protection in case of temporary disability.

• Life Insurance: Coverage to provide for beneficiaries.

• Employee Discounts: Special pricing on Bath Barn products and services.

• Company Vehicle: Provided for travel to client sites and vendor locations.

• Company Cell Phone: For professional communication.

Working Hours: Approximately 40 hours per week, typical for a full-time role. Flexibility may be required to accommodate client needs and project timelines.

📝 Enhancement Note: The inclusion of a company vehicle and cell phone, alongside the salary range, indicates a role that requires significant field activity and client interaction, reinforcing the operational aspect of managing projects outside the showroom. The salary range is competitive for a design-focused role with consultative sales responsibilities in the Lititz, PA area.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Showroom for Bathroom Fixtures & Remodeling) / Construction Services

Company Size: Small (Part of Mervin Zimmerman Inc., serving customers since 1968)

Founded: Mervin Zimmerman Inc. was founded in 1968, indicating a long-standing presence and stability in the local market. Bath Barn operates as its showroom.

Team Structure:

• Collaborative Environment: Operates as a small, service-minded team where collaboration and mutual support are key.

• Reporting: Likely reports to a Showroom Manager or Operations Manager within Mervin Zimmerman Inc.

• Cross-Functional Interaction: Works closely with contractors, DIY customers, retail clients, and potentially internal teams for order fulfillment and project logistics.

Methodology:

• Customer-Centric Approach: Focuses on understanding and fulfilling customer needs in bathroom design and renovation.

• Consultative Sales: Employs a no-commission model, prioritizing solution-finding and customer satisfaction.

• Process-Oriented: Manages projects from initial consultation through completion, requiring structured workflows.

Company Website: www.teambuilderrecruiting.com (for the recruiting firm), Bath Barn likely has its own website or is featured on Mervin Zimmerman Inc.'s site.

📝 Enhancement Note: The company's long history (since 1968) suggests a stable, established business with a focus on long-term customer relationships and operational reliability. The "family-first culture" implies a supportive work environment that values employee well-being alongside business objectives.

📈 Career & Growth Analysis

Operations Career Level: This role sits at an entry-to-mid level within the design and client-facing operations spectrum. It requires foundational design skills combined with project management and consultative sales capabilities.

Reporting Structure: The Design Consultant likely reports to a Showroom Manager or a designated leader within Mervin Zimmerman Inc., overseeing retail and renovation services.

Operations Impact: The Design Consultant directly impacts customer satisfaction, project success rates, and the overall reputation of Bath Barn. Effective design and project management contribute to efficient resource utilization, minimized rework, and positive customer testimonials, all vital operational outcomes.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific design styles, product lines, or advanced design software.

• Project Management: Transition into roles with broader project oversight or management responsibilities for larger renovation projects.

• Sales Leadership: With proven success in a consultative approach, potential to move into sales management or business development roles within the company.

• Mentorship: Opportunity to mentor new design consultants as the team grows.

📝 Enhancement Note: While the title is "Design Consultant," the career path can evolve into operations-focused roles such as Project Manager, Operations Coordinator, or even a Showroom Manager, leveraging the blend of client interaction, process management, and technical skills developed.

🌐 Work Environment

Office Type: Hybrid – Primarily showroom-based with significant client-facing work in their homes and travel to vendor locations.

Office Location(s): Lititz, PA, with service area extending approximately one hour's drive.

Workspace Context:

• Showroom Interaction: A dynamic showroom environment requiring interaction with customers and potentially contractors.

• Field Work: Regular visits to customer residences for consultations and site assessments.

• Technology Integration: Use of design software, CRM tools, and standard office productivity software is integral to the role.

Work Schedule: Full-time, approximately 40 hours per week. May require some flexibility to accommodate client availability, particularly for in-home consultations or site visits outside standard business hours.

📝 Enhancement Note: The blend of showroom, home visits, and vendor travel emphasizes the need for adaptability and strong time management skills, crucial for operational efficiency in a client-centric business.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application, focusing on design experience and communication skills.

• Portfolio Presentation: Candidates will likely be asked to present a portfolio showcasing relevant design projects, highlighting their process and problem-solving abilities.

• Skills Assessment: Potential for a practical exercise or case study related to bathroom design or project planning.

• Behavioral Interviews: Questions assessing teamwork, customer service philosophy, and cultural fit with the company's family-first, collaborative approach.

• Final Interview: Meeting with key stakeholders to discuss role expectations and company culture.

Portfolio Review Tips:

• Showcase Process, Not Just Product: Clearly articulate the steps taken for each project – from initial client brief to final installation.

• Quantify Impact: Where possible, highlight how your designs met client needs (e.g., improved functionality, aesthetic appeal, budget adherence).

• Demonstrate Problem-Solving: Include examples of challenges faced (e.g., space constraints, budget limitations, unexpected site conditions) and your solutions.

• Tailor to Bath Barn: Emphasize projects or skills that align with bathroom renovations and the company's service-oriented approach.

• Visual Clarity: Ensure high-quality images and clear, concise descriptions for each portfolio piece.

Challenge Preparation:

• Design Scenario: Be prepared to discuss how you would approach a hypothetical bathroom design project based on a given brief.

• Customer Service Scenario: Anticipate questions about handling difficult clients or resolving design disagreements.

• Operations Awareness: Consider how you would manage multiple projects simultaneously and ensure efficient use of resources.

📝 Enhancement Note: The emphasis on portfolio review and potential case studies underscores the operational aspect of this role, requiring candidates to demonstrate not just creative talent but also practical project execution skills.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Chief Architect, Revit, or 20-20 Design (preferred; strong aptitude for learning new software is essential).

• Productivity Suite: Microsoft Word, Microsoft Excel (required for estimates, documentation, and communication).

• CRM System: Likely a system for managing customer interactions, project status, and sales pipeline (specific system not mentioned, but proficiency in CRM principles is key).

Analytics & Reporting:

• Estimation Tools: Potentially integrated within design software or standalone tools for generating project quotes.

• Performance Tracking: Internal methods or software for tracking project milestones and customer satisfaction.

CRM & Automation:

• Customer Management: Tools for maintaining customer contact information, project history, and communication logs.

• Workflow Management: Potential use of task management or project scheduling tools to streamline project progression.

📝 Enhancement Note: Proficiency with design software is a clear requirement, but the emphasis on Word and Excel, along with general technology skills, points to the need for a well-rounded operational skillset beyond just creative tools. The ability to learn and adapt to various systems is critical.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer satisfaction and delivering exceptional service throughout the design and renovation process.

• Collaboration: Working effectively within a team, supporting colleagues, and contributing to a shared success.

• Integrity: Honesty and transparency in all customer interactions, estimates, and project communications.

• Efficiency: Striving for optimized processes, minimizing waste, and delivering projects on time and within budget.

• Continuous Improvement: A willingness to learn, adapt to new trends, and enhance skills in design and operations.

Collaboration Style:

• Team-Oriented: A "no-commission" environment fosters a cooperative spirit where team members help each other achieve collective goals.

• Open Communication: Encourages open dialogue and feedback among team members and with management.

• Knowledge Sharing: A culture where best practices in design, customer service, and operational efficiency are shared.

📝 Enhancement Note: The "family-first culture" and "no-commission teamwork" strongly suggest a collaborative, supportive environment where individual success is linked to team and customer outcomes, aligning with operational goals of smooth execution and client retention.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity and Constraints: Juggling customer desires with budget limitations, structural realities, and product availability.

• Managing Customer Expectations: Effectively communicating project scope, timelines, and potential challenges to ensure client satisfaction.

• Multi-Project Management: Handling a diverse caseload of projects simultaneously, requiring strong organizational and prioritization skills.

• Adapting to Trends: Staying current with evolving bathroom design trends, materials, and technologies.

Learning & Development Opportunities:

• Product Training: In-depth knowledge of fixtures, materials, and installation techniques.

• Design Software Mastery: Advanced training in preferred design software (Chief Architect, Revit, etc.).

• Customer Service Excellence: Workshops or mentorship focused on consultative sales and client management.

• Industry Insights: Opportunities to attend trade shows or workshops related to remodeling and interior design.

📝 Enhancement Note: The challenges highlight the operational complexities of design consulting, requiring candidates to be adaptable, resourceful, and skilled in managing both creative and logistical aspects of projects.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance a client's ambitious design vision with practical budget or structural limitations. How did you approach it?" (Assesses problem-solving, negotiation, and operational feasibility.)

• "Walk me through your process for designing a bathroom from the initial client consultation to the final plan presentation." (Evaluates process methodology and project planning skills.)

• "How do you ensure clear and consistent communication with clients and contractors throughout a renovation project?" (Focuses on operational communication and stakeholder management.) Company & Culture Questions:

• "What appeals to you about our 'no-commission' team approach and family-first culture?" (Gauges cultural fit and understanding of company values.)

• "How do you contribute to a collaborative team environment?" (Assesses teamwork and operational synergy.)

• "Describe a situation where you had to adapt your design or approach based on unexpected feedback or site conditions." (Tests adaptability and problem-solving under pressure.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the client's initial goals, the challenges faced, your design solution, and the final outcome.

• Highlight Process: Emphasize the steps you took, the tools you used, and how you managed the project's operational aspects.

• Quantify Results: If possible, mention how your design improved functionality, met budget, or solved a specific client problem.

• Be Ready for Q&A: Anticipate questions about your design choices, software proficiency, and project management techniques.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design acumen but also a strong operational mindset: process adherence, problem-solving, and client management.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on Comeet.

• Curate Your Portfolio: Select 2-3 strong bathroom design projects that best showcase your design process, problem-solving skills, and ability to manage projects from concept to completion. Ensure visuals are high-quality and descriptions are concise.

• Tailor Your Resume: Highlight relevant experience in design, customer service, project coordination, and any software proficiency (Word, Excel, design tools). Quantify achievements where possible.

• Prepare Your Narrative: Practice articulating your design philosophy, project management approach, and how you handle client interactions and operational challenges.

• Research Bath Barn/Mervin Zimmerman Inc.: Understand their market position, customer base, and company values to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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