Design Consultant at Great Day Improvements: A Family of Brands

📍 Job Overview

Job Title: Design Consultant

Company: Great Day Improvements: A Family of Brands

Location: Twinsburg, OH, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM

Date Posted: 2026-06-24

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

This role is a commission-based sales position focused on direct-to-consumer, in-home consultations for home improvement products.
It involves leveraging company-provided leads and a structured sales presentation to drive revenue within a defined territory.
The position requires strong interpersonal skills for building rapport and closing sales in a customer's residence.
Success is directly tied to performance, with significant earning potential based on commission and bonuses, aligning with GTM strategy for direct sales expansion.

📝 Enhancement Note: While titled "Design Consultant," the core responsibilities and compensation structure clearly indicate a direct sales role focused on closing deals, rather than a purely consultative design position. The emphasis on provided leads and commission-based earnings places this within a Go-To-Market (GTM) sales function, specifically direct sales.

📈 Primary Responsibilities

Conduct in-home sales presentations to educate homeowners on exclusive exterior home improvement products, building trust and rapport.
Effectively identify customer needs and pain points, aligning them with GDI's product offerings and value proposition.
Utilize a proven, structured sales presentation methodology to guide the customer through the decision-making process.
Negotiate terms and successfully close sales, ensuring a positive customer experience and achieving revenue targets.
Collaborate with internal teams to ensure seamless order processing and customer satisfaction post-sale.
Manage a schedule of pre-set appointments, optimizing time for maximum customer engagement and conversion.

📝 Enhancement Note: The responsibilities are centered around direct sales execution within a customer's home. The emphasis on a "proven sales presentation" and "negotiate and close the sale" highlights a structured sales process that is critical for GTM success in this segment.

🎓 Skills & Qualifications

Education: Not specified, but a strong understanding of sales methodologies and customer psychology is implied.

Experience: 2-5 years of experience in a customer-facing sales role, preferably in direct sales or home improvement sectors, is recommended for this role.

Required Skills:

Proven track record in building rapport and establishing trust quickly with customers.
Demonstrated ability to conduct effective sales presentations and product demonstrations.
Strong negotiation and closing skills, with a focus on achieving mutually beneficial agreements.
Excellent communication and interpersonal skills, with the ability to articulate value propositions clearly.
Self-motivated and results-oriented, with a strong desire to achieve high earning potential through commission.
Ability to adapt to a flexible work schedule to meet business and customer needs.
Valid driver's license and reliable transportation are mandatory for in-home visits. Preferred Skills:
Experience in the home improvement or construction industry.
Familiarity with CRM systems for managing customer interactions and sales pipelines.
Ability to interpret customer needs and translate them into customized solutions.
Basic understanding of design principles relevant to exterior home improvements.

📝 Enhancement Note: The qualifications emphasize soft skills critical for direct sales—relationship building, persuasion, and a results-driven mindset. The mention of a "flexible work schedule" and "reliable transportation" are standard for field-based sales roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

While not explicitly stated, a portfolio showcasing successful sales achievements is highly recommended. This could include metrics on conversion rates, average deal size, and client testimonials.
Demonstrations of how you have identified and addressed customer needs to close sales are crucial.
Examples of adapting sales strategies to different customer personalities and situations would be beneficial.
Evidence of understanding and executing a structured sales process. Process Documentation:
Ability to articulate and follow a defined sales process, from initial contact to closing.
Documentation of personal sales strategies and their effectiveness in driving results.
Understanding of how to log customer interactions and sales outcomes, ideally within a system like a CRM.

📝 Enhancement Note: For a role focused on direct sales with provided leads, a traditional "process portfolio" might not be as critical as demonstrating a strong sales process and documented success. The emphasis would be on the candidate's ability to execute the company's sales methodology effectively.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000 USD annually. This is a commission-based compensation plan with a strong earning potential, as indicated by the provided salary range and the statement that top performers typically earn $150,000 and beyond in their first year.

Benefits:

Performance Bonuses: Additional financial rewards for exceeding sales targets and achieving key performance indicators.
Incentives: Various incentive programs designed to motivate sales professionals and reward exceptional performance.
Professional Training: Comprehensive training programs provided to equip consultants with product knowledge, sales techniques, and system usage.
Company Provided Leads: Pre-set and pre-qualified appointments, eliminating the need for cold-calling or personal prospecting.
Marketing Support: Access to superior marketing materials and support to aid in the sales process.

Working Hours: The role requires a flexible work schedule to accommodate customer availability and business needs, typically involving evenings and weekends. While not a strict 40-hour week, the expectation is a full-time commitment to maximize sales opportunities.

📝 Enhancement Note: The salary range is presented as target earnings for successful commission-based sales professionals. The primary "benefit" is the provision of qualified leads, which directly impacts a salesperson's ability to earn commissions. The working hours are inherently flexible due to the nature of in-home sales appointments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Building Materials. Great Day Improvements operates within the competitive home improvement sector, focusing on exterior products like windows, doors, and siding. This industry often relies on direct sales and strong customer relationships.

Company Size: Great Day Improvements is part of a larger "Family of Brands," suggesting a well-established organization with significant reach and resources. This implies a structured environment with established processes and support systems.

Founded: Founded in 1966, GDI has a long-standing history and reputation in the market, indicating stability and a wealth of experience in home improvement sales and installations.

Team Structure:

Sales teams are likely organized by territory, with each "Design Consultant" responsible for a specific geographic area.
Support structures include an inside sales team and experienced management to assist with lead qualification and sales strategy.
Collaboration is expected between sales consultants, installation teams, and customer service to ensure a seamless customer journey. Methodology:
The company employs a rigorous pre-qualification process for leads to ensure consultant success.
A proven, structured sales presentation methodology is central to the sales approach.
Emphasis on quality marketing and installations to drive referrals, creating a positive feedback loop.

Company Website: https://greatdayimprovements.com/work-with-us/

📝 Enhancement Note: The company's long history and focus on a family of brands suggest a stable, process-driven environment that provides significant support for its sales force. The culture likely values performance, customer satisfaction, and adherence to established sales methodologies.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within the direct sales function. It is ideal for individuals eager to develop their skills in consultative selling and achieve significant income through performance. The "Design Consultant" title may indicate a focus on educating customers about product design and functionality, but the core is sales execution.

Reporting Structure: Sales Consultants typically report to a Sales Manager or Regional Sales Director who oversees a team of sales professionals within a specific territory.

Operations Impact: This role directly impacts revenue generation by closing sales with homeowners. The success of these consultants is fundamental to the company's growth and market share in the home improvement sector. Their ability to convert provided leads into paying customers is a key driver of the company's GTM success.

Growth Opportunities:

Sales Leadership: Advancement into roles such as Senior Sales Consultant, Team Lead, or Sales Manager, managing and coaching other sales professionals.
Specialization: Developing expertise in specific product lines or customer segments within the home improvement industry.
Performance-Based Advancement: Opportunities to earn higher commission rates, bonuses, and participate in exclusive incentive programs based on consistent high performance.
Cross-functional Roles: Potential to move into roles focusing on sales training, lead generation strategy, or sales operations management within GDI or its affiliated brands.

📝 Enhancement Note: The growth path is clearly defined within sales, from individual contributor to leadership positions. The emphasis on performance-based advancement aligns with a commission-driven sales culture.

🌐 Work Environment

Office Type: This is an on-site role, primarily conducted in the customer's home. While there may be an office for training or administrative purposes, the core work environment is mobile and customer-centric.

Office Location(s): The primary work location is Twinsburg, OH, with consultants traveling to customer residences within a defined service area.

Workspace Context:

The primary workspace is the customer's home, requiring adaptability and professionalism in diverse environments.
Consultants will utilize product samples and presentation materials provided by the company.
Access to internal support systems (e.g., CRM, administrative staff) is available to facilitate the sales process.
The work involves a significant amount of travel within the assigned territory.

Work Schedule: Flexible schedule, requiring availability during evenings and weekends to accommodate customer appointments. This is a full-time, commission-driven role where hours are dictated by sales opportunities and appointment scheduling.

📝 Enhancement Note: The "work environment" is predominantly mobile, requiring consultants to be comfortable and professional in customer homes. The flexibility is a key aspect, but it also implies a demanding schedule tied to sales activity.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your application and resume to assess relevant sales experience and qualifications.
First Interview: Likely a phone or video call with a hiring manager to discuss your background, sales philosophy, and motivation for a commission-based role. Be prepared to articulate your experience in relationship building and closing sales.
In-Home Simulation/Role-Playing: You may be asked to conduct a mock sales presentation, either live or via recorded video, to demonstrate your ability to engage customers, present products, and handle objections.
Final Interview: This might involve meeting with senior sales leadership or a panel to discuss your fit with the company culture and long-term potential.

Portfolio Review Tips:

Quantify Achievements: Focus on quantifiable results in your resume and any supplemental materials. Use numbers to highlight your success (e.g., "Exceeded sales targets by 15%," "Closed an average of 5 deals per week," "Achieved $X in annual sales").
Sales Process Walkthrough: Be ready to describe your personal sales process from initial lead engagement to closing and follow-up.
Case Studies: Prepare 1-2 concise case studies detailing a challenging sales situation you encountered, how you addressed it, and the positive outcome. Highlight your problem-solving skills and adaptability.
Customer Focus: Emphasize your customer-centric approach and how you build lasting relationships.

Challenge Preparation:

Sales Presentation Practice: Rehearse your presentation style, focusing on clarity, confidence, and persuasive language. Practice handling common objections related to price, need, or decision-making.
Objection Handling: Anticipate common objections and prepare effective responses that reinforce the value proposition and address customer concerns.
Understanding GDI's Products: Research GDI's product offerings (windows, doors, etc.) to demonstrate genuine interest and a capacity to learn product details quickly.

📝 Enhancement Note: The interview process will heavily scrutinize sales aptitude and the ability to perform under a commission-only structure. A strong portfolio that quantifies sales success and demonstrates a robust sales process will be key.

🛠 Tools & Technology Stack

Primary Tools:

CRM System: Likely a CRM (Customer Relationship Management) system for managing leads, tracking customer interactions, logging sales activities, and forecasting. Examples include Salesforce, HubSpot, or a specialized industry CRM.
Product Catalogs/Presentations: Digital or physical materials used to showcase GDI's exclusive products.
Scheduling Software: Potentially used for managing appointment calendars and coordinating with internal teams.

Analytics & Reporting:

Sales Performance Dashboards: Tools used to track individual and team sales performance against targets.
Reporting Tools: Basic reporting capabilities within the CRM to analyze sales data, conversion rates, and revenue generated.

CRM & Automation:

CRM Usage: Proficiency in navigating and updating a CRM is essential for tracking sales progress and customer data.
Communication Tools: Email, phone systems, and potentially internal messaging platforms for communication with management and support staff.

📝 Enhancement Note: Proficiency with a CRM system is paramount for managing leads and tracking sales performance in this role. The technology stack is designed to support the sales process and provide data for performance analysis.

👥 Team Culture & Values

Operations Values:

Performance-Driven: A strong emphasis on achieving and exceeding sales targets, with rewards directly tied to individual results.
Customer-Centricity: A commitment to understanding and meeting customer needs to ensure satisfaction and generate referrals.
Integrity and Trust: Building honest relationships with customers and colleagues through transparent communication and reliable service.
Continuous Improvement: Encouraging sales professionals to refine their skills, adapt to market changes, and consistently enhance their sales performance.
Teamwork: Collaborating with internal support teams to ensure a smooth customer experience from sale to installation.

Collaboration Style:

Sales consultants are expected to work independently in the field but must collaborate effectively with inside sales support, management, and installation teams.
A culture of sharing best practices and providing mutual support among sales peers is likely encouraged.
Open communication channels with management for feedback, coaching, and support are vital.

📝 Enhancement Note: The culture likely mirrors a high-performance sales environment where individual achievement is celebrated, but cooperation with support functions is necessary for overall success.

⚡ Challenges & Growth Opportunities

Challenges:

Commission-Based Income: The primary challenge is the reliance on commission, meaning income can fluctuate based on sales performance and market conditions. This requires strong financial discipline and resilience.
Customer Rejection: Field sales roles inherently involve facing rejection, requiring emotional resilience and the ability to maintain a positive attitude.
Time Management: Balancing lead follow-up, appointment scheduling, travel, and presentation delivery effectively is crucial for maximizing earning potential.
Competition: The home improvement market is competitive, requiring consultants to clearly articulate GDI's unique selling propositions.

Learning & Development Opportunities:

Advanced Sales Training: Opportunities to deepen expertise in consultative selling, negotiation techniques, and closing strategies.
Product Knowledge Expansion: Continuous learning about GDI's evolving product lines and their benefits.
Mentorship: Access to experienced sales managers and top-performing colleagues for guidance and coaching.
Career Progression: Clear pathways into sales leadership roles or specialized positions within the GDI family of brands.

📝 Enhancement Note: The challenges are inherent to a commission-based, field sales role. The growth opportunities are geared towards advancing within the sales hierarchy and developing specialized expertise.

💡 Interview Preparation

Strategy Questions:

"Describe your experience with commission-based sales. How do you stay motivated when facing slow periods?" (Focus on your resilience, sales process, and proactive strategies.)
"Walk me through your typical sales process, from receiving a lead to closing the deal." (Highlight your structured approach, customer engagement, and objection handling.)
"How do you build rapport and trust with a new customer in their home?" (Emphasize active listening, empathy, and genuine interest in their needs.)
"Tell me about a time you had to negotiate a deal. What was the outcome, and what did you learn?" (Showcase your negotiation skills and ability to find win-win solutions.) Company & Culture Questions:
"Why are you interested in the home improvement industry and specifically Great Day Improvements?" (Research GDI's history, products, and values.)
"How do you handle rejection or a 'no' from a potential customer?" (Demonstrate resilience, a growth mindset, and commitment to learning.)
"What does 'customer satisfaction' mean to you in the context of in-home sales?" (Focus on delivering value, exceeding expectations, and ensuring a positive experience.) Portfolio Presentation Strategy:
Quantify Everything: Prepare specific numbers for sales achieved, conversion rates, customer satisfaction scores, and any bonuses earned.
Show, Don't Just Tell: If possible, have a brief, engaging presentation prepared that highlights a successful sales scenario, including how you identified needs and closed the deal.
Focus on Process: Explain how you achieve your results, detailing your sales methodology and problem-solving approach.
Enthusiasm for GDI: Clearly articulate why you are excited about GDI's products and the opportunity to represent them.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong sales acumen, resilience, and a clear understanding of how to succeed in a commission-only, field sales environment. Quantifiable achievements and a well-articulated sales process are critical.

📌 Application Steps

To apply for this operations position:

Submit your application through the provided link on the Great Day Improvements careers page.
Resume Optimization: Tailor your resume to highlight direct sales experience, quantifiable achievements, customer relationship building skills, and any experience in home improvement or related industries. Use keywords such as "in-home sales," "commission sales," "lead conversion," "negotiation," and "closing."
Portfolio Preparation: Prepare a concise summary of your top sales achievements, focusing on metrics like revenue generated, deal closure rates, and customer satisfaction. Be ready to discuss specific sales scenarios and your approach.
Interview Practice: Rehearse answers to common sales interview questions, focusing on demonstrating your sales process, objection handling skills, and resilience. Practice your "elevator pitch" about why you are a great fit for this role.
Company Research: Familiarize yourself with Great Day Improvements, its products, and its reputation in the home improvement market. Understand their commitment to customer satisfaction and their sales methodology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Design Consultant