Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: ZAVA

Location: London Borough of Islington, England, United Kingdom

Job Type: FULL_TIME

Category: Marketing Design / Creative Operations

Date Posted: 2026-02-13T12:20:13

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the scaling and elevation of creative output across marketing and product initiatives.

• Deliver high-quality visual assets across diverse channels including paid media, social, CRM, and landing pages.

• Lead the end-to-end creative development process, from concept ideation to final execution, for static, motion, video, and interactive formats.

• Collaborate with internal teams and external freelancers to optimize workflows, enhance creative capacity, and maintain stringent quality standards.

• Implement and refine systems and processes to accelerate creative production and ensure repeatability.

📝 Enhancement Note: This role is positioned within a hybrid "Creative Operations" capacity, focusing not just on design execution but also on the systems and processes that enable efficient and scalable creative output. The emphasis on "scaling and elevating creative output" and "building faster and more efficient ways of working" indicates a strategic operational component beyond traditional design execution.

📈 Primary Responsibilities

• Execute the design and delivery of visual assets for paid media campaigns, social media content, CRM communications, landing pages, and product interfaces.

• Conceptualize and develop creative assets from initial brief to final delivery, encompassing static graphics, motion graphics, video content, and interactive elements.

• Partner with junior creatives, freelancers, and external agencies to ensure seamless workflow integration, maximize output volume, and uphold brand integrity and quality benchmarks.

• Design, implement, and continuously improve creative production systems, templates, and workflows to enhance speed, efficiency, and consistency.

• Support the successful rollout and consistent application of the company's refreshed visual identity across all touchpoints.

• Leverage templating systems, design tooling, and generative AI technologies to expedite production timelines and increase creative output.

• Identify, onboard, and manage freelance creative talent to supplement internal capacity and specialized skill requirements.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design work and operational oversight of the creative process. The inclusion of "build and improve systems that make creative production faster and more repeatable" signifies a proactive approach to operational efficiency within the creative function, crucial for a fast-growing digital health company.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Graphic Design, Visual Communications, or a related field is typically expected for a mid-level creative role. Equivalent practical experience with a strong portfolio will also be considered.

Experience: 3 to 5 years of dedicated experience in digital design, campaign design, or marketing design, with a proven track record of delivering high-impact visual content.

Required Skills:

• A strong and diverse design portfolio showcasing expertise across multiple formats and channels (static, motion, video, interactive).

• Proven ability to scale creative production efficiently without compromising on quality, demonstrated through previous roles.

• Excellent hands-on design skills with a meticulous eye for detail, typography, color theory, and layout.

• Proficiency in industry-standard design software (e.g., Adobe Creative Suite).

• Demonstrated experience with design systems and templating for repeatable asset creation.

• Experience utilizing creative AI tools (e.g., Adobe Firefly, Midjourney, Runway) for concept generation and asset production.

• Familiarity with freelance platforms such as Upwork for talent sourcing and management.

Preferred Skills:

• Hands-on experience with Figma for collaborative design and component-based workflows.

• Experience working within the healthcare industry or a fast-paced tech company environment.

• A pre-existing network of trusted freelance designers and creatives.

📝 Enhancement Note: The explicit mention of "Figma Buzz" and "creative AI tools (e.g. Firefly, Midjourney, Runway)" points to specific tool proficiencies highly valued for this role. The emphasis on "scaling creative production" suggests a need for candidates who understand process optimization within a creative context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates a range of design capabilities across digital, campaign, and marketing channels.

• Case studies or examples showcasing the ability to scale creative output efficiently while maintaining high quality.

• Visual evidence of experience with static, motion, video, and interactive formats.

• Examples of how templates, tooling, or AI were utilized to speed up production or improve repeatability.

Process Documentation:

• Candidates should be prepared to discuss their approach to managing creative briefs from concept to execution.

• Examples of systems or workflows implemented to streamline creative production and ensure consistency.

• Discussion of how they have collaborated with junior staff, freelancers, or agencies to manage output and quality.

• Insights into how they leverage technology, including AI, to enhance creative efficiency.

📝 Enhancement Note: This role requires a portfolio that not only showcases design talent but also an understanding of operational efficiency within creative production. Demonstrating experience with scalable processes, templating, and AI integration will be critical.

💵 Compensation & Benefits

Salary Range: Based on the London location, mid-level experience (3-5 years), and the hybrid/remote flexibility, the estimated salary range for a Creative Designer in London is typically between £40,000 and £55,000 per annum. This estimation is based on industry benchmarks for similar roles in the UK tech and digital health sectors, considering the company's size and funding.

Benefits:

• 33 days of annual leave (pro-rata), inclusive of public holidays, plus a birthday off.

• Free access to the Wellness Cloud, offering advice, counselling, and corporate discounts.

• Healthcare cashback plan provided by SimplyHealth.

• 20% discount on all ZAVA products and services for the employee and their friends and family.

• Remote, hybrid, and flexible working arrangements.

• Provision of a MacBook Pro.

• Flexible bank holidays, allowing employees to choose which holidays are most meaningful to them.

• Additional benefits after probation: £500 annual training budget, Vitality Private Health Insurance with associated discounts and a Headspace membership, Workplace Nursery Salary Sacrifice Scheme, Pension Salary Sacrifice Scheme, company sabbatical after 2 years, opportunity to work from overseas for up to 2 months annually, and gift vouchers for service milestones (3, 5, and 10 years).

Working Hours: The standard working hours are 40 hours per week, with flexibility offered in terms of remote, hybrid, and overall working arrangements.

📝 Enhancement Note: The salary estimate is based on publicly available data for Creative Designer roles in London with 3-5 years of experience, considering the company's industry (digital health) and the hybrid work model. The benefits package is extensive and a strong selling point for candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / Telemedicine. ZAVA, now part of Hims & Hers Health, Inc., is a leading provider of online healthcare services, focusing on accessible, dependable, and affordable care. The company has facilitated over 14 million consultations across multiple European countries.

Company Size: Part of Hims & Hers Health, Inc., a rapidly growing global digital health company. ZAVA itself has a significant presence across Europe, indicating a substantial operational scale.

Founded: ZAVA was founded in 2011. The integration with Hims & Hers Health, Inc. marks a new phase of accelerated growth and expanded reach.

Team Structure:

• The role reports into a Junior Creative, with potential collaboration with Freelancers and potentially a more senior creative lead or marketing manager.

• The role is part of a broader marketing and product team, requiring close collaboration with various departments including engineering, patient care, and operations specialists.

Methodology:

• Data-driven decision-making is implied, with a focus on delivering "visual assets that perform."

• Emphasis on process optimization and efficiency, particularly in creative production.

• Adoption of modern technologies, including AI, to enhance workflow and output.

• A commitment to innovation and continuous improvement within the digital healthcare space.

Company Website: https://careers.zavamed.com

📝 Enhancement Note: The company's background as a prominent digital health provider, now integrated into a larger global entity, suggests a dynamic, growth-oriented environment. The culture appears to value innovation, efficiency, and collaboration, with a strong focus on patient care and accessibility.

📈 Career & Growth Analysis

Operations Career Level: This role is a Mid-Level Creative Designer, focusing on both execution and the operational aspects of creative production. It bridges the gap between junior design execution and senior creative strategy, with an emphasis on scaling output and refining processes.

Reporting Structure: The role will likely report to a Creative Lead or Marketing Manager, with direct collaboration with a Junior Creative and potentially mentorship opportunities for that junior role.

Operations Impact: The Creative Designer will directly impact ZAVA's brand perception, marketing campaign effectiveness, and product user experience through high-quality visual content. By improving creative production efficiency, this role contributes to faster Go-To-Market times for campaigns and product features, directly influencing revenue and user acquisition/retention metrics.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like motion graphics, video production, or advanced AI creative tools, becoming a go-to specialist.

• Creative Leadership: Progress into a Senior Creative Designer role, taking on more strategic direction for campaigns and potentially leading small creative teams or projects.

• Operations Management: Transition into a Creative Operations Manager role, focusing primarily on process, tooling, and workflow optimization for the entire creative department.

• Cross-Functional Movement: Leverage design and operational skills to move into related areas like Product Design, UX/UI, or Marketing Strategy.

📝 Enhancement Note: The role offers a unique blend of creative execution and operational process improvement, providing a strong foundation for growth into either specialized creative leadership or dedicated creative operations management. The company's growth trajectory suggests ample opportunities for advancement.

🌐 Work Environment

Office Type: The job listing indicates a hybrid work arrangement, suggesting a mix of remote work and in-office presence. The office is located at 46 Essex Rd, London, N1 3PP.

Office Location(s): The primary office is in London, UK. The company also operates across multiple countries (UK, Germany, France, Spain, Ireland), suggesting a potential for international collaboration and, with specific benefits, overseas work opportunities.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with internal teams and external freelancers, suggesting an open and communicative workspace, whether in-office or virtual.

• Technology-Rich: As a digital health company, expect access to modern technology, including the provision of a MacBook Pro, and a focus on digital tools for design and communication.

• Agile & Dynamic: The fast-paced nature of the digital health industry and the company's growth phase imply a dynamic work environment that values agility and adaptability.

Work Schedule: The standard is 40 hours per week, but the emphasis on "remote, hybrid, and flexible working" suggests a degree of autonomy and flexibility in structuring the workday, accommodating personal needs while ensuring operational effectiveness.

📝 Enhancement Note: The hybrid and flexible working arrangements are key aspects of the work environment, catering to modern work preferences. The London office location provides access to a vibrant professional hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess basic qualifications and creative alignment.

• First Interview: Likely with a hiring manager or senior team member to discuss your experience, creative approach, and fit with the team. This stage will heavily focus on your portfolio.

• Skills Assessment/Creative Challenge: A practical exercise, potentially involving a design brief or a review of existing work, to evaluate your hands-on skills, problem-solving abilities, and efficiency.

• Final Interview: May involve meeting with additional stakeholders, discussing company values, cultural fit, and potentially the operational aspects of scaling creative production.

Portfolio Review Tips:

• Showcase Variety: Include 3-5 strong projects that demonstrate your range across static, motion, video, and interactive formats.

• Highlight Process: For each project, explain the brief, your creative process, the challenges faced, and how you leveraged tools (especially Figma and AI) and optimized workflows.

• Quantify Impact: Where possible, include metrics or results showing the performance of your designs (e.g., increased engagement, conversion rates).

• Address Scalability: Explicitly show examples or discuss how you've contributed to scaling creative output or improving production efficiency.

• Tailor to ZAVA: If possible, include a project that shows an understanding of the healthcare or digital health sector.

Challenge Preparation:

• Be ready to articulate your design process clearly and concisely.

• Prepare to discuss how you use Figma for efficient design and collaboration.

• Think about examples of how you've used AI tools in your creative workflow.

• Practice explaining how you would manage multiple briefs and prioritize tasks in a fast-paced environment.

• Be prepared to discuss your understanding of visual identity and brand consistency.

📝 Enhancement Note: The interview process will likely place a significant emphasis on the candidate's portfolio, not just for aesthetic quality but also for demonstrated process, efficiency, and adaptability with modern tools like Figma and AI.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned ("Figma Buzz"), indicating it's a core tool for collaborative design, prototyping, and potentially design system management. Expect to demonstrate proficiency.

• Adobe Creative Suite: Standard for graphic design, motion graphics, and video editing (e.g., Photoshop, Illustrator, After Effects, Premiere Pro).

• Creative AI Tools: Experience with generative AI for image creation, video editing, or ideation is a requirement (e.g., Adobe Firefly, Midjourney, Runway).

Analytics & Reporting: While not explicitly listed for this role, understanding how design impacts performance metrics (e.g., engagement rates, conversion rates) is crucial. Familiarity with analytics platforms (e.g., Google Analytics) and reporting dashboards would be beneficial.

CRM & Automation: Familiarity with CRM platforms and marketing automation tools is advantageous, as design assets are often delivered through these channels (e.g., Mailchimp, HubSpot, Salesforce Marketing Cloud).

📝 Enhancement Note: Proficiency in Figma and creative AI tools is a key differentiator. Candidates should be prepared to discuss how they integrate these tools into their workflow to achieve efficiency and scale.

👥 Team Culture & Values

Operations Values:

• Humble: Openness to feedback and a kind, supportive attitude towards colleagues.

• Inquisitive: A drive to question the norm, explore new possibilities, and innovate.

• Resilient: The ability to embrace change and navigate challenges effectively.

• Macher: Proactive, innovative, and initiative-driven to improve and deliver results.

• Collaborative: Actively sharing ideas and working harmoniously with team members to achieve collective goals.

Collaboration Style:

• The role requires active collaboration across diverse teams (marketing, product, engineering) and with external partners (freelancers, agencies).

• A strong emphasis on open communication, shared idea generation, and mutual support to drive projects forward.

• Expect a culture that values constructive feedback and collective problem-solving to enhance creative output and operational efficiency.

📝 Enhancement Note: The company's values are clearly articulated and form a core part of their culture. Candidates should be prepared to demonstrate how their work style and approach align with these values, particularly "Macher" (initiative-taking) and "Collaborative."

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: The core challenge will be scaling creative output rapidly without sacrificing design quality or brand integrity.

• Integrating New Technologies: Effectively incorporating AI tools and new design systems into established workflows requires adaptability and continuous learning.

• Managing Diverse Briefs: Juggling multiple creative requests from various departments, each with different objectives and deadlines.

• Cross-functional Alignment: Ensuring design output consistently meets the strategic goals of marketing, product, and other stakeholders.

Learning & Development Opportunities:

• Advanced Tool Training: Opportunities to deepen expertise in Figma, motion graphics software, video editing, and cutting-edge AI creative tools.

• Creative Strategy Workshops: Development in understanding campaign strategy, user experience design principles, and brand storytelling.

• Operational Process Improvement: Gaining experience in designing and implementing efficient workflows, potentially leading to a specialization in Creative Operations.

• Industry Exposure: Learning from a fast-growing digital health company and contributing to its mission of accessible healthcare.

📝 Enhancement Note: The role offers a unique opportunity to grow not just as a designer but also as an operational thinker within the creative space, tackling the challenges of rapid scaling in a dynamic industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to scale creative production significantly. What processes did you implement, and what were the results?"

• "How do you balance delivering creative assets quickly with maintaining high quality and brand consistency?"

• "Walk us through a project where you utilized Figma and/or AI tools to streamline your design process. What was the impact?"

Company & Culture Questions:

• "How do you embody ZAVA's values of Humble, Inquisitive, Resilient, Macher, and Collaborative in your work?"

• "Describe your experience working in a hybrid or remote environment and collaborating with distributed teams."

• "What interests you about the digital health industry and ZAVA's mission?"

Portfolio Presentation Strategy:

• Structure your portfolio presentation around key projects that highlight your ability to deliver diverse assets, use modern tools (Figma, AI), and improve production efficiency.

• For each project, clearly articulate the problem, your solution, your process, and the measurable outcomes.

• Be prepared to discuss your strategic thinking behind design choices and how they align with business objectives.

• Practice explaining complex creative processes and operational improvements concisely and engagingly.

📝 Enhancement Note: Candidates should be ready to discuss not just their design skills but also their operational mindset, their ability to leverage technology for efficiency, and their alignment with the company's values and mission.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the provided link on the ZAVA careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating scalability, efficiency, and proficiency with Figma and AI tools. Include case studies that show process improvement.

• Resume Optimization: Ensure your resume clearly outlines your 3-5 years of experience in digital/marketing design, explicitly mentioning skills in Figma, AI tools, and scaling creative production. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, operational contributions, and how you embody the company's values. Prepare clear examples for behavioral and situational questions.

• Company Research: Familiarize yourself with ZAVA's services, mission, and recent developments (especially its integration with Hims & Hers Health). Understand their brand identity and target audience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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