Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. 

About your team:

The Chief Customer Office (CCO) exists to drive commercial growth across all of Centrica Retail through focus on world class customer experience and highly attractive and compelling product and service propositions. 

About your role:

We’re looking for an MVP Production & Testing Manager to join our team! In this pivotal role, you'll lead the rapid prototype development and real-world testing of minimum viable products (MVPs) across our customer journeys. You'll be transforming early-stage concepts into tangible experiences that can be tested with our customers and frontline teams. Acting as the bridge between strategic intent and practical execution, you'll manage the entire MVP lifecycle – from scoping and production to delivery, feedback capture, and test iteration. Your work will be instrumental in helping us learn quickly, reduce risks, and build solutions grounded in real-world evidence.

What will you be doing?

In this hands-on role, you’ll lead the design, production, and testing of Minimum Viable Products (MVPs) across our digital, service, and physical customer journeys. You’ll turn strategic hypotheses into lean, testable MVPs that deliver core value quickly—minimising build time and cost while maximising learning.

You’ll coordinate cross-functional teams—including product, CX, tech, and operations—to bring MVPs to life, defining clear delivery plans, governance gates, and entry/exit criteria to manage risk and maintain momentum. You’ll also set up the environments, processes, and support models needed for live testing, ensuring MVPs meet brand, compliance, and service standards without compromising agility.

As part of a test-and-learn culture, you’ll capture customer, frontline, and performance data to assess impact, iterate designs, and inform scaling decisions. You’ll document outcomes and insights in a structured, decision-ready format, helping the business move forward with confidence.

Beyond delivery, you’ll contribute to building our MVP capability—developing toolkits, frameworks, and templates that enable repeatable, high-quality execution. You’ll also play a key role in embedding a culture of experimentation across the organisation, role-modelling best practices and championing innovation at every stage.

Here's what we’re looking for:

Degree in Product Management, Innovation, Business, or related field (preferred) .
Training or certification in Agile Delivery, Lean Startup, or Rapid Experimentation (desirable). Experience in managing MVP production and test cycles within agile, innovation, or transformation contexts.
Comprehensive understanding of lean product development, rapid prototyping, and pilot testing.
Proficient in managing delivery logistics and coordinating across both technical and non-technical teams.
Adept at synthesizing user feedback and test data into clear insights and actionable steps.
Strong planning, documentation, and communication skills.
Comfortable with navigating ambiguity and effectively influencing across various functions.

Why should you apply?  
 
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. 
 
https://www.morethanacareer.energy/centrica

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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