## 📍 Job Overview **Job Title:** Design Consultant (In-Home Sales Representative) **Company:** Renewal by Andersen **Location:** Waukesha, Wisconsin, United States **Job Type:** Full-time (OTHER) **Category:** Sales & Business Development (In-Home Sales) **Date Posted:** October 31, 2025 **Experience Level:** 2-5 Years (Mid-Level) **Remote Status:** On-site ### 🚀 Role Summary * This role focuses on conducting in-home sales presentations for window replacement projects, acting as a primary point of contact for homeowners. * It requires a strong emphasis on utilizing a defined sales methodology and provided tools to effectively engage customers and close high-ticket sales. * Success in this position is driven by a commission-based compensation structure, offering uncapped earning potential for high performers. * The position is heavily reliant on inbound, pre-qualified leads generated by internal marketing and inside sales teams, minimizing the need for cold outreach. > **📝 Enhancement Note:** The provided job title "Design Consultant" is unconventional for a direct sales role. Based on the responsibilities described (in-home presentations, closing sales, using sales methodology), this role is best categorized as an In-Home Sales Representative or Sales Designer. The emphasis on "design" likely refers to the consultative aspect of presenting customized window solutions rather than architectural or interior design. The "OTHER" employment type is likely a system artifact; the role functions as a full-time sales position. ### 📈 Primary Responsibilities * Conduct detailed in-home consultations and presentations with homeowners expressing interest in window replacement services, acting as the primary sales representative. * Execute the company's established sales methodology and leverage provided product samples, technology, and support to effectively communicate value propositions and secure sales. * Develop rapport and build trust with potential clients, understanding their needs and presenting tailored window replacement solutions that align with Renewal by Andersen's offerings. * Manage and follow up on up to 12 pre-qualified leads per week, generated by dedicated internal call center and marketing teams, ensuring timely engagement and conversion. * Collaborate indirectly with internal marketing and inside sales teams to provide feedback on lead quality and sales process effectiveness, contributing to overall GTM strategy refinement. * Maintain accurate and up-to-date customer information and sales activities within the CRM system, ensuring data integrity for reporting and analysis. * Achieve and exceed individual sales targets and revenue goals through effective closing techniques and customer satisfaction initiatives. > **📝 Enhancement Note:** While the core responsibilities are clear, the role's success hinges on consultative selling and understanding homeowner needs, not just presenting products. The emphasis on "design" suggests a need for strong visualization and solution-oriented sales skills. ### 🎓 Skills & Qualifications **Education:** * High school diploma or equivalent required. * Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field is preferred, though not strictly required if compensated by extensive relevant experience. **Experience:** * Minimum of 2-5 years of proven experience in sales, with a strong preference for high-ticket, in-home B2C sales or consultative sales environments. * Demonstrated success in closing sales, particularly one-call closes, is highly desirable. * Experience in industries such as construction, home improvement, account management, business development, or construction sales is considered a significant plus. **Required Skills:** * Sales Acumen: Proven ability to close high-ticket sales and achieve sales targets in a commission-based environment. * Customer Engagement: Exceptional interpersonal and communication skills to build rapport, understand customer needs, and deliver compelling presentations. * Sales Methodology Proficiency: Ability to learn, internalize, and effectively apply a structured sales methodology. * Goal Orientation: Highly self-motivated and goal-driven, with a strong desire to succeed and a proactive approach to achieving objectives. * Time Management: Effective scheduling and time management skills to manage a demanding lead flow and appointment schedule. * Reliable Transportation: Must possess a valid driver's license and maintain reliable personal transportation for client visits. **Preferred Skills:** * One-Call Close Experience: Demonstrated ability to close sales during a single customer interaction. * Construction/Home Improvement Knowledge: Familiarity with construction processes, materials, or home renovation projects. * Consultative Selling: Experience in a consultative sales approach that focuses on understanding and solving customer problems. * CRM Utilization: Basic understanding of CRM systems for lead tracking and customer management. > **📝 Enhancement Note:** The "Design Consultant" title implies a need for strong presentation skills and the ability to visualize and articulate custom solutions. While not explicitly stated as "design" software proficiency, the ability to use product visualization tools effectively will be critical. The physical requirement to lift up to 30 lbs suggests some interaction with product samples might be involved. ### 📊 Process & Systems Portfolio Requirements **Portfolio Essentials:** * While a formal portfolio isn't explicitly requested, candidates are expected to demonstrate their sales capabilities through achievements and past successes. * Prepare to discuss specific examples of high-ticket sales closed, detailing the sales process, challenges encountered, and how customer needs were identified and met. * Highlight instances where you successfully applied a sales methodology or adapted your approach to different customer personalities and situations. * Be ready to articulate your strategy for building rapport and trust during in-home consultations, showcasing your consultative selling skills. **Process Documentation:** * Candidates should be prepared to discuss their personal sales process, from lead qualification and appointment setting to needs analysis, presentation, objection handling, and closing. * Understand and articulate how you would integrate Renewal by Andersen's specific sales tools and CRM system into your daily workflow to manage leads and track progress. * Be ready to explain how you would leverage product samples and technology to enhance the customer presentation and facilitate decision-making. > **📝 Enhancement Note:** For a sales role, the "portfolio" translates to a track record of success. Candidates should prepare compelling "case studies" of their past sales achievements, focusing on quantifiable results and the strategic approach used to achieve them. ### 💵 Compensation & Benefits **Salary Range:** $125,000 - $350,000+ Commission/year * This is a commission-only role after the initial paid training period. * The stated range reflects typical earnings, with lower performers earning around $125,000-$200,000 and top performers exceeding $350,000 annually. * The earning potential is uncapped, offering direct control over income based on sales performance. **Benefits:** * Unlimited Earning Potential: Full commission structure with no cap on income. * Paid Training: Comprehensive training program provided to equip new hires with sales skills and product knowledge. * Health Insurance: Medical, dental, life, and vision insurance coverage. * Health Savings Account (HSA): Option to contribute to a health savings account. * Disability Insurance: Short-term and long-term disability coverage. * Retirement Plan: 401K with a 3% company match from Renewal by Andersen. * Professional Development: Access to development programs designed to foster career growth. **Working Hours:** * This is a full-time position requiring flexibility to accommodate homeowner appointments. * Mandatory availability for appointments at 10 am, 2 pm, and 6 pm on Mondays through Fridays. * Required availability for appointments at 9 am and 12 pm on rotating Saturdays. * While not explicitly stated, the role likely involves significant travel within the assigned territory and time spent preparing for and following up on appointments outside of direct client interaction. > **📝 Enhancement Note:** The salary range is very high for a commission-only role, indicating a strong focus on closing high-value transactions. The working hours are structured around customer availability, emphasizing the need for significant personal schedule management. The "40 hours" mentioned in the input data is a general guideline; actual hours will likely exceed this due to the nature of in-home sales and commission targets. ## 🎯 Team & Company Context ### 🏢 Company Culture **Industry:** Building Materials, Home Improvement, Manufacturing, Retail & Consumer Services. Renewal by Andersen operates within the residential renovation sector, specializing in high-quality window and door replacements. **Company Size:** Renewal by Andersen is a division of Andersen Corporation, a large, established manufacturing company. The specific division likely employs hundreds to thousands of individuals across various roles and locations. **Founded:** Andersen Corporation was founded over 120 years ago. Renewal by Andersen was established as its full-service window replacement division, building on this extensive legacy. **Team Structure:** * The Sales Design Consultant will be part of a local sales team, reporting to a Sales Manager or Regional Sales Director. * This team operates semi-autonomously within a defined territory, supported by central marketing, lead generation, and customer service departments. * Cross-functional collaboration will primarily involve working with the inbound lead generation team for appointment confirmation and understanding lead qualification criteria. **Methodology:** * The company emphasizes a structured, consultative sales methodology, supported by proprietary tools and a robust CRM system. * Data-driven insights are leveraged from lead generation efforts to optimize targeting and qualification processes. * Workflow planning is critical for managing a high volume of pre-qualified leads and scheduling in-home appointments efficiently. * Automation is utilized through CRM for lead management and customer follow-up. **Company Website:** [https://www.renewalbyandersen.com/](https://www.renewalbyandersen.com/) > **📝 Enhancement Note:** Renewal by Andersen positions itself as a premium brand in the home improvement sector. The company culture likely values professionalism, customer-centricity, and a results-oriented approach, particularly within the sales team. The emphasis on being "locally owned" with in-house teams suggests a blend of corporate structure and local market focus. ### 📈 Career & Growth Analysis **Operations Career Level:** This role represents a mid-level to senior-level sales position, specifically within an in-home, high-ticket sales context. It requires significant sales experience and the ability to operate independently while adhering to company guidelines. The "Design Consultant" title suggests a progression from a general sales role to one requiring more consultative and solution-oriented sales skills. **Reporting Structure:** Sales Design Consultants typically report to a Sales Manager or District Sales Manager. This manager oversees individual and team performance, provides coaching, and ensures adherence to sales processes and standards. **Operations Impact:** This role directly impacts the company's revenue by closing sales. The success of the sales team is a critical driver of the company's overall financial performance and market share in the window replacement industry. Effective sales consultants contribute to brand reputation through positive customer experiences. **Growth Opportunities:** * Sales Leadership: Progression to Sales Manager, District Sales Manager, or Regional Sales Director roles, involving team leadership and revenue responsibility for a larger territory. * Specialization: Potential to become a subject matter expert in specific product lines or sales techniques, possibly leading training initiatives. * Master Consultant/Trainer: Opportunity to mentor new hires, assist in developing training materials, or become a recognized top performer with elevated status. * Transfer Opportunities: Potential to move into related roles within management, operations, or marketing departments within Renewal by Andersen or Andersen Corporation. > **📝 Enhancement Note:** The significant earning potential and structured growth paths indicate that Renewal by Andersen invests in developing its sales talent. The company's emphasis on "career paths" suggests a commitment to internal promotion and long-term employee development within the sales organization. ### 🌐 Work Environment **Office Type:** This is primarily an on-site, field-based role. While there might be a local office for occasional meetings, training, or administrative tasks, the majority of the work is conducted in homeowners' residences. **Office Location(s):** The primary work location is Waukesha, Wisconsin, with service extending to surrounding territories within the region. **Workspace Context:** * The "workspace" is the customer's home, requiring professionalism, adaptability, and the ability to create a comfortable yet professional sales environment. * Sales Consultants are equipped with product samples, presentation materials, and potentially tablet-based sales tools or CRM access. * Interaction with the local sales team may occur during team meetings, training sessions, or through informal collaboration. **Work Schedule:** The schedule is dictated by customer availability and appointment bookings, requiring flexibility. Typical business hours for appointments are late afternoon and early evening on weekdays, with weekend availability required. > **📝 Enhancement Note:** The on-site nature of this role means candidates should be comfortable with extensive travel within their assigned territory and working independently in diverse environments. The ability to adapt to different home settings and client personalities is crucial. ### 📄 Application & Portfolio Review Process **Interview Process:** * Initial Screening: A phone or video call with a recruiter to assess basic qualifications, sales experience, and cultural fit. Be prepared to discuss your sales track record and motivation for applying. * Hiring Manager Interview: A more in-depth interview with the Sales Manager, focusing on sales methodology, closing techniques, problem-solving skills, and understanding of the role's demands. Expect behavioral questions. * Sales Simulation/Role-Playing: Candidates may be asked to conduct a mock sales presentation or role-play a customer interaction to demonstrate their sales skills and approach. Prepare a concise, impactful presentation of a hypothetical product. * Final Interview: Potentially with a senior sales leader or HR representative to discuss career aspirations, compensation expectations, and confirm suitability for the team. * Background Check & Onboarding: Standard pre-employment checks and onboarding procedures. **Portfolio Review Tips:** * Quantify Achievements: For each sales role, be ready to present specific metrics: average deal size, closing ratio, annual revenue generated, and any awards or recognition received. * Structure Your Narrative: When discussing past successes, use the STAR method (Situation, Task, Action, Result). Focus on how you identified customer needs, presented solutions, overcame objections, and closed the deal. * Highlight Sales Process: Clearly articulate your personal sales process, emphasizing how you adapt it to different customer types and situations. * Demonstrate Consultative Skills: Prepare examples that showcase your ability to listen, empathize, and offer solutions rather than just pushing products. * Showcase Adaptability: If you have experience in different sales environments (e.g., B2B vs. B2C, high-ticket vs. low-ticket), be ready to explain how you adjusted your strategy. **Challenge Preparation:** * Sales Presentation Practice: Rehearse your presentation skills. Focus on clear articulation, engaging delivery, and the ability to answer product-related questions confidently. * Objection Handling Scenarios: Anticipate common objections related to price, necessity, or competitors and prepare concise, effective responses. * Understanding the "Why": Be prepared to articulate clearly why you are passionate about sales, why you are interested in Renewal by Andersen, and what motivates you in a commission-based role. * Lead Management Strategy: Discuss how you would manage multiple leads, prioritize appointments, and follow up effectively to maximize conversion rates. > **📝 Enhancement Note:** Given the high earning potential and commission-based nature, interviews will heavily scrutinize sales aptitude, resilience, and motivation. Candidates should be prepared to demonstrate a strong understanding of sales psychology and process. ### 🛠 Tools & Technology Stack **Primary Tools:** * CRM System: Proficiency with a CRM (e.g., Salesforce, HubSpot, or Renewal by Andersen's proprietary system) is essential for managing leads, tracking customer interactions, scheduling appointments, and reporting sales activities. * Sales Presentation Software/Tools: Familiarity with presentation software (e.g., PowerPoint, Google Slides) and potentially specialized visualizer tools or apps for demonstrating window designs and configurations. * Product Sample Kits: Ability to effectively utilize physical product samples (window frames, glass types, hardware) during in-home presentations. **Analytics & Reporting:** * While direct analytics roles are not part of this position, Sales Consultants are expected to monitor their own performance metrics within the CRM. * Understanding key performance indicators (KPIs) such as lead-to-appointment conversion rate, appointment-to-sale conversion rate, average deal size, and personal sales volume is critical. **CRM & Automation:** * Customer Relationship Management (CRM): The company likely uses a robust CRM to manage the entire sales funnel, from lead assignment to closing and post-sale follow-up. * Lead Management Systems: Internal systems that feed pre-qualified leads to the sales team. * Communication Tools: Email, phone, and potentially messaging platforms for internal communication and customer follow-up. > **📝 Enhancement Note:** While specific software names aren't listed, a strong aptitude for learning and utilizing proprietary sales tools and CRM systems is a must. Candidates should highlight any experience with sales enablement platforms or mobile sales applications. ### 👥 Team Culture & Values **Operations Values:** * Customer Focus: A commitment to exceeding customer expectations throughout the sales process, ensuring a positive and transparent experience. * Integrity & Trust: Upholding high ethical standards in all client interactions and business dealings. * Excellence & Quality: Representing a premium brand by delivering high-quality products and professional service. * Drive & Ambition: A results-oriented mindset with a strong work ethic and a desire to achieve ambitious goals. * Teamwork: While independent, a willingness to collaborate with internal teams (lead gen, customer service) to ensure seamless customer journeys. **Collaboration Style:** * The role requires a collaborative approach with internal departments responsible for lead generation and customer support. This involves clear communication regarding lead quality, appointment confirmations, and customer needs. * Sales Consultants are expected to share insights on lead effectiveness and customer feedback to help refine marketing and sales strategies. * A culture of mutual support within the local sales team, sharing best practices and encouraging each other's success, is likely valued. > **📝 Enhancement Note:** The company's emphasis on being a "changemaker" and "empowering" employees suggests a culture that values initiative and personal development. For sales, this translates to a supportive yet performance-driven environment where individual contributions are recognized and rewarded. ### ⚡ Challenges & Growth Opportunities **Challenges:** * Commission-Only Pressure: The primary challenge is the inherent pressure of a commission-only compensation structure, requiring consistent high performance to achieve financial goals. * In-Home Sales Dynamics: Navigating diverse customer personalities, managing expectations, and handling objections in a personal setting can be demanding. * Appointment Scheduling: Balancing the need to run multiple appointments daily with travel time and the specific time slots required by the company. * Market Competition: Differentiating Renewal by Andersen's premium offering in a competitive home improvement market. * Learning Curve: Mastering the product knowledge, sales methodology, and CRM system effectively. **Learning & Development Opportunities:** * Sales Methodology Mastery: Intensive paid training and ongoing coaching to perfect the company's proven sales process. * Product Expertise: Deep dive into window and door technologies, materials, and customization options to become a knowledgeable consultant. * Advanced Sales Techniques: Opportunities to learn and apply advanced closing strategies, negotiation skills, and consultative selling methods. * Leadership Pathways: Clear opportunities to advance into sales management roles for high-achievers who demonstrate leadership potential. * Industry Best Practices: Exposure to industry trends and best practices in home improvement and sales through company resources and potential external training. > **📝 Enhancement Note:** The company explicitly mentions "Development programs - we thrive on your success," indicating a commitment to equipping employees with the skills and knowledge needed to overcome challenges and achieve growth. ### 💡 Interview Preparation **Strategy Questions:** * "Describe your experience with high-ticket, in-home sales. What is your typical average deal size, and what was your closing ratio?" * "Walk me through your personal sales process, from receiving a lead to closing the sale." * "How do you build rapport and trust with a homeowner during an initial consultation?" * "What is your strategy for handling common sales objections, such as price or the need for time to consider?" * "Given our commission-only structure, how do you ensure consistent performance and income?" * "Why are you interested in Renewal by Andersen specifically, and what do you know about our company and products?" **Company & Culture Questions:** * "How do you align with our company values of integrity, customer focus, and driving for results?" * "Describe a challenging customer interaction you had and how you resolved it to maintain a positive relationship." * "How do you stay motivated in a role that requires significant self-discipline and resilience?" * "What are your long-term career aspirations within a sales organization?" **Portfolio Presentation Strategy:** * Prepare Deal Case Studies: Select 2-3 of your most impactful sales achievements. For each, detail: * The customer's initial need or problem. * Your approach to understanding their requirements. * The solution you proposed and why it was the best fit. * Any objections you faced and how you overcame them. * The final outcome (sale closed, deal value, customer satisfaction). * Quantify Everything: Be ready to discuss numbers – average deal size, sales volume, closing rates. * Highlight Sales Process: Clearly articulate your steps from lead to close, emphasizing consultative elements. * Showcase Adaptability: Be prepared to discuss how you tailor your approach to different customer personalities and situations. > **📝 Enhancement Note:** The interview process will heavily focus on assessing sales aptitude, resilience, and the ability to connect with homeowners. Candidates should prepare concrete examples that demonstrate their sales skills, problem-solving abilities, and understanding of consultative selling in a residential context. ## 📌 Application Steps To apply for this Design Consultant position: * Submit your application through the provided Paycom link. * Resume Optimization: Tailor your resume to highlight experience in high-ticket sales, in-home B2C sales, closing techniques, and customer relationship management. Quantify achievements with specific numbers and metrics wherever possible. * Portfolio Preparation: Prepare detailed examples of successful sales engagements, focusing on your process, challenges overcome, and quantifiable results. Think of these as mini-case studies of your sales prowess. * Interview Practice: Rehearse answers to common sales interview questions, focusing on demonstrating your sales methodology, resilience, and consultative approach. Practice mock sales presentations. * Company Research: Thoroughly research Renewal by Andersen, its products, its market position, and its stated company values to articulate your genuine interest and cultural fit. Understand their sales process and value proposition. > **⚠️ Important Notice:** This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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