OXIO Case Study

OXIO

OXIO is the first carrier-as-a-service platform for brands and enterprises.

Challenge

OXIO needed to design a rewards feature for their app. Using brand guidelines and UX best practices for rewards systems, we designed a fun and easy to use UX for OXIO's users. Our final design included a new color scheme for the rewards feature, a custom, branded illustration, and empty-state design solutions.

OXIO needed a rewards feature that allows users to quickly find relevant offers while shopping in store, and easily add them to their account.

Before TDP

After TDP

Solution

Budget conscious mobile users in Mexico

OXIO’s end users are shoppers primarily based in Mexico. Our solution must be quick and easy to use for users while they are in the middle of an in-store checkout experience.

Simplifying the deal-hunting experience

TDP designed a solution that included a rewards balance and history, a fun and easy to use "find rewards", and information about the rewards.

Show vs Tell

The final design is a UX experience that makes it easy for users to be able to move through the experience seamlessly. The overall UI conveys a fun, engaging feeling that allows users to feel at ease when performing the task of getting rewards.

Result

Increased brand loyalty

With this new feature, Oxio increased brand loyalty for its customers by creating new opportunities for consumers to connect with brands and earn from purchases.

Client/OXIO

"TDP does a great job at understanding our business challenges and coming up with elegant design solutions to solve them. Communication is fluid and enables us to move quickly, adapt to changes and pivot to achieve our goals."

Elliot Chen

Head of Product of OXIO

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